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Random Devices Connecting To Account

Random Devices Connecting To Account

Plan

Premium

Country

United States of America

 

My Question or Issue

Random phones keep connecting to my Spotify account and kicking me out from the music I am playing, when I look at the devices connected its always a different name (ie. Ivy’s IPhone). In my device management I am unable to forget the device or kick them off. 

I have attempted to sign out of all devices through the website and change my password multiple times to no avail. The most recent time I reset my password, I logged back into Spotify on my phone and within the first 30 seconds of my listening, my music was paused and when I checked I was yet again connected to a random iPhone. 

It has gotten to the point where Spotify is unusable for me and I cannot even get through a song without it connecting to another device.

Reply
22 Replies

These replies are bogus, the account hasn't been hacked, your connect feature has a bug, my music session is being stopped because it's connecting to random people's sessions without us excepting it, imagine listening to 30s of a song and it cuts to find you're now just seeing what some random is listening to and you have no sound. 

Did anyone find a fix for this. I’m also going to be cancelling my subscription. It’s painful when you never know if Spotify is going to work or not. 

This has been happening to me oh my god!!!! It is SO annoying. I was so excited to get Spotify premium 😭

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