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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5078 Views
  • 1 replies
  • 9 likes
  • Security
  • 5078 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468964 Views
  • 977 replies
  • 111 likes
  • Account
  • 468964 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206774 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206774 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118088 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118088 Views
  • 72 replies
  • 12 likes

there is no edit profile button

in the mobile app, there is no "edit profile" button under my profile picture, and the page straightup won't load on desktop.

  • Visitor
  • in the mobile app, there is no "edit profile" button under my profile picture, and the page straightup won't load on desktop.
  • osornios
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fake streams

Hey, I have a reason to believe that this artist (spotify:artist:5uHdXtqI5H3T17ovMtkqWs) has inflated their streaming numbers by using illicit services of a third party. I did a short investigation with tools that are widely available to anyone - Spo...

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  • Visitor
  • Hey, I have a reason to believe that this artist (spotify:artist:5uHdXtqI5H3T17ovMtkqWs) has inflated their streaming numbers by using illicit services of a third party. I did a short investigation w...
  • hopeverity88
  • Newbie
  • 26840 Views
  • 8 replies
  • 1 likes
  • Account
  • 26840 Views
  • 8 replies
  • 1 likes

Solved!! Can’t log in

PlanPremiumCountry United KingdomDeviceMany (iPhones and laptop) My Question or Issue About 4 days ago my Spotify account logged off all my devices. When I enter my login details it claims they are incorrect even though I have not changed them. I can...

  • Visitor
  • Plan Premium Country  United Kingdom Device Many (iPhones and laptop)   My Question or Issue  About 4 days ago my Spotify account logged off all my devices. When I enter my log...
  • Isla21
  • Visitor
  • 2115 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2115 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Duo after single premium

PlanPremiumCountryIrelandDevice Huawei p20 proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a Premium subscription and I was paying for it but now I switched for a Duo with my wife and she is the one that is paying...

  • Newbie
  • Plan Premium Country Ireland Device Huawei p20 pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had a Premium subscription and I was payi...
  • Yordan
  • Moderator
  • 10234 Views
  • 6 replies
  • 1 likes
  • Account
  • 10234 Views
  • 6 replies
  • 1 likes

How to close account

Do not want Spotify any more

  • Visitor
  • Do not want Spotify any more
  • AdamDamon
  • Spotify Star
  • 678 Views
  • 3 replies
  • 0 likes
  • 678 Views
  • 3 replies
  • 0 likes

Public Playlists not Updating

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ALL Operating System(iOS 10, Android Oreo, Windows 10,etc.) all. My Question or IssueHi- I’ve been a Spotify user for a long time. Ever since 2021, my public playlists hav...

  • Newbie
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ALL  Operating System (iOS 10, Android Oreo, Windows 10,etc.) all.     My Question or...
  • AdamDamon
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 263 Views
  • 1 replies
  • 0 likes

Re: how can I find which email address is associated withmy account on myphone?

I have a similar problem: after lots of frustration with Apple Music, I have signed up for Spotify Premium on my Android phone and have been assigned a user ID (long string of characters). I would also like to use this account on my computer, but can...

  • Casual Listener
  • I have a similar problem: after lots of frustration with Apple Music, I have signed up for Spotify Premium on my Android phone and have been assigned a user ID (long string of characters). I would al...
  • Billy-J
  • Spotify Star
  • 284 Views
  • 3 replies
  • 0 likes
  • 284 Views
  • 3 replies
  • 0 likes

Account disappeared

So I've been using Spotify for years, account user name blublu69, I had a Premium Account briefly but then mostly back to free again. But............My account has disappeared. My Mac and Phone app no longer logs in and I can't log in online. I've lo...

  • Newbie
  • So I've been using Spotify for years, account user name blublu69, I had a Premium Account briefly but then mostly back to free again. But............My account has disappeared. My Mac and Phone app n...
  • Billy-J
  • Spotify Star
  • 1036 Views
  • 3 replies
  • 0 likes
  • Account
  • 1036 Views
  • 3 replies
  • 0 likes

Only following 6 people but it shows I'm following 18 people

Hello, I only follow 6 people, but it's showing I am following 18 people (on both web and the desktop app). I've included screenshots. Can you help me out? .

  • Casual Listener
  • Hello,   I only follow 6 people, but it's showing I am following 18 people (on both web and the desktop app).  I've included screenshots.   Can you help me out? .
  • osornios
  • Spotify Star
  • 260 Views
  • 3 replies
  • 1 likes
  • Account
  • 260 Views
  • 3 replies
  • 1 likes

Devolución/Reembolso

Contrate los tres meses de 99 cents y cuando pasaron los tres meses cancele la suscripcion, pero me cobraron 9.99€ cosa que no deberia no se por que, solicito el reembolso ya que hice la cancelacion antes de tiempo. espero una respuesta rapida. Mucha...

  • Casual Listener
  • Contrate los tres meses de 99 cents y cuando pasaron los tres meses cancele la suscripcion, pero me cobraron 9.99€ cosa que no deberia no se por que, solicito el reembolso ya que hice la cancelacion ...
  • Cornejo_0_
  • Casual Listener
  • 1818 Views
  • 8 replies
  • 0 likes
  • Premium
  • 1818 Views
  • 8 replies
  • 0 likes

Recover music from previous account after email change

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Nasdaq_Nico
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

Changing to Duo Basic

I currently have a Duo Premium account. I want to switch to Duo Basic. My question is what happens to the other account that mine is paired with for the Duo subscription? If I make this change, will it follow mine across to the Duo Basic tier? That’s...

  • Newbie
  • I currently have a Duo Premium account. I want to switch to Duo Basic. My question is what happens to the other account that mine is paired with for the Duo subscription? If I make this change, will ...
  • osornios
  • Spotify Star
  • 971 Views
  • 1 replies
  • 0 likes
  • Account
  • 971 Views
  • 1 replies
  • 0 likes

Change country of Spotify

How do I change my country on Spotify. I’ve tried to update my card under profile but Spotify won’t let me update the card from the new country. It kept saying that the country and card doesn’t match. I’m trying to change the card so that the country...

  • Visitor
  • How do I change my country on Spotify. I’ve tried to update my card under profile but Spotify won’t let me update the card from the new country. It kept saying that the country and card doesn’t match...
  • osornios
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Mobile][Connect] Can't Login on Android Mobile

I found this post from last year that is the exact same issue I'm having, but it appeared no Spotify support was engaged. (https://community.spotify.com/t5/Accounts/Can-t-login/td-p/4403622) I can login on my computer just fine, but when I use the sa...

  • Casual Listener
  • I found this post from last year that is the exact same issue I'm having, but it appeared no Spotify support was engaged. (https://community.spotify.com/t5/Accounts/Can-t-login/td-p/4403622)   ...
  • Felainum
  • Casual Listener
  • 6788 Views
  • 6 replies
  • 0 likes
  • Connect
    Mobile
  • 6788 Views
  • 6 replies
  • 0 likes

Home Address problems

PlanFamily PremiumCountryUKDevicePC, Samsung GalaxyOperating SystemWindows 11, AndroidMy Question or IssueWhen inviting family members to our family premium account, when they try to verify the address it can't find it, no matter what combination of ...

  • Visitor
  • Plan Family Premium Country UK Device PC, Samsung Galaxy Operating System Windows 11, Android My Question or Issue When inviting family members to our family premium account, when they try t...
  • Billy-J
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 199 Views
  • 1 replies
  • 0 likes

How to to change my country profile when the dropdown doesn't allow me to?

I moved countries and need to change my payment method. It does not accept my current payment method because it's based in another country. I tried everything - even canceling my account - but the country dropdown is always gray and doesn't allow me ...

  • Casual Listener
  • I moved countries and need to change my payment method. It does not accept my current payment method because it's based in another country. I tried everything - even canceling my account - but the co...
  • ribezaz
  • Spotify Star
  • 286 Views
  • 3 replies
  • 1 likes
  • 286 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't find my artist profile to claim

I used SoundCloud Next pro to distribute my album.My album is on spotify and my profile exists.When I search for my artist name, is does not show, when i copy the link of the profile to claim, it doesn't find the profile. Link works when pasted on a ...

  • Visitor
  • I used SoundCloud Next pro to distribute my album. My album is on spotify and my profile exists. When I search for my artist name, is does not show, when i copy the link of the profile to claim, it...
  • Billy-J
  • Spotify Star
  • 677 Views
  • 1 replies
  • 0 likes
  • 677 Views
  • 1 replies
  • 0 likes