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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80370 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653721 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734146 Views
18 replies
29 likes
Hello my country is showing turkey. İ have family members taht their country is showing cyprus. They write same adres with me but the app give warning that we have to be at the same adres i try to change my and them country but app dont give me permi...
Hello my country is showing turkey. İ have family members taht their country is showing cyprus. They write same adres with me but the app give warning that we have to be at the same adres i try to c...
Spotify Star
264 Views
1 replies
0 likes
PlanPremium FamilyCountryUSDeviceiphone 14Operating SystemioS My Question or IssueI am no longer needing Spotify but my son would like to continue using it and paying for it. I am the plan manager, and I have changed from a family plan to a single pl...
Plan Premium Family Country US Device iphone 14 Operating System ioS My Question or Issue I am no longer needing Spotify but my son would like to continue using it and paying for it....
Spotify Star
3770 Views
4 replies
0 likes
PlanPremiumCountrySpain, Greece DevicePíxel 8aOperating SystemAndroid 14 My Question or IssueSpotifySince the last update, it listens with quite annoying micro cuts and even many times it stops completely, but when I look in the application, the time...
Plan Premium Country Spain, Greece Device Píxel 8a Operating System Android 14 My Question or Issue Spotify Since the last update, it listens with quite anno...
Spotify Star
650 Views
3 replies
0 likes
no puedo recuperar la contraseña de una cuenta asociada a un plan familiar porque no llega el correo de recuperación
no puedo recuperar la contraseña de una cuenta asociada a un plan familiar porque no llega el correo de recuperación
Spotify Star
240 Views
1 replies
0 likes
I've recently lost access to my email linked to my Spotify account and have for some reason been logged out and I don't know my password, I'm only logged into the account on my Ps5 PSN account and I'm unsure of what to do as I can't figure out how to...
I've recently lost access to my email linked to my Spotify account and have for some reason been logged out and I don't know my password, I'm only logged into the account on my Ps5 PSN account and I'...
Visitor
693 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the THIRD TIME I've had to reset my password due to suspicious activity. This wou...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So, thi...
Newbie
4130 Views
2 replies
30 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe recently posted a sermon podcast, but under show title its posting our sermon title and fo...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We rece...
Moderator
299 Views
1 replies
0 likes
I have a family member who received an email to confirm the address but didn't have time to confirm, now he can't get into the plan, which is also his!I've already tried to send him a new link to join the plan again, but to no avail.I need help, urge...
I have a family member who received an email to confirm the address but didn't have time to confirm, now he can't get into the plan, which is also his! I've already tried to send him a new link to j...
Spotify Star
305 Views
1 replies
0 likes
My husband is the plan manager and my account is linked to his. However, he does not utilize the audiobook feature and I would LOVE to. Is there a way for us to switch who the plan manager is so we can utilize this feature?
My husband is the plan manager and my account is linked to his. However, he does not utilize the audiobook feature and I would LOVE to. Is there a way for us to switch who the plan manager is so we c...
Spotify Star
312 Views
1 replies
0 likes
I agreed to try the 1 month trial for prime, and get it on my mobile phone and Alexa but when I try to get prime on my pc it wants me to open another payment agreement.TJ
I agreed to try the 1 month trial for prime, and get it on my mobile phone and Alexa but when I try to get prime on my pc it wants me to open another payment agreement. TJ
Moderator
275 Views
1 replies
0 likes
It just don’t shows up
It just don’t shows up
Not applicable
510 Views
2 replies
0 likes
If I want to play my liked songs it doesnt work because it says that I need to upgrade to premium but i just wanna listen to my liked playlist, why is this happening?
If I want to play my liked songs it doesnt work because it says that I need to upgrade to premium but i just wanna listen to my liked playlist, why is this happening?
Spotify Star
1065 Views
3 replies
0 likes
I type in the code and it is not redeemable
I type in the code and it is not redeemable
Spotify Star
325 Views
1 replies
0 likes
I got a takedown notification on a playlist with a few common songs on it. Nothing explicit, just regular songs from the Spotify library. I checked the Spotify terms, and nothing on the playlist violated those terms as I understand them--particularly...
I got a takedown notification on a playlist with a few common songs on it. Nothing explicit, just regular songs from the Spotify library. I checked the Spotify terms, and nothing on the play...
Spotify Star
386 Views
1 replies
0 likes
There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing
There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing
Spotify Star
307 Views
1 replies
0 likes
Hi,I am currently a Spotify Free user in the USA. I have a problem where when I try to log into Spotify via Google, it gives me the following error: "Oops! Something went wrong, please try again or check out our help area" I then try putting my gmail...
Hi, I am currently a Spotify Free user in the USA. I have a problem where when I try to log into Spotify via Google, it gives me the following error: "Oops! Something went w...
Spotify Star
1028 Views
1 replies
1 likes
I am not allowed to download playlists on my new pc because of the limit, but I am not able to remove the downloaded playlists on old devices.
I am not allowed to download playlists on my new pc because of the limit, but I am not able to remove the downloaded playlists on old devices.
Roadie
300 Views
1 replies
0 likes
I have a family account. My son (not an adult) has an account under this. He had trouble logging into his account, and being impatient created another account (free plan) under their same email address. Once realizing that the new account didn't allo...
I have a family account. My son (not an adult) has an account under this. He had trouble logging into his account, and being impatient created another account (free plan) under their same email addre...
Visitor
1999 Views
3 replies
0 likes
Hello! Please tell me, I’m in India, I want to connect to premium for 1 year immediately. But in subscription plans before payment by card there is no such option. Only for 1 month. How to do it?
Hello!👐 Please tell me, I’m in India, I want to connect to premium for 1 year immediately. But in subscription plans before payment by card there is no such option. Only for 1 month. How to do it?🙂...
Roadie
383 Views
1 replies
0 likes
Hello į dont use Spotify anymore and į got charged for Spotify premium 7.99euro iš it possible to get Refund?
Hello į dont use Spotify anymore and į got charged for Spotify premium 7.99euro iš it possible to get Refund?
Roadie
308 Views
1 replies
0 likes
