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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80453 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654009 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734482 Views
18 replies
29 likes
I received a notification that my subscription runs out in 2 days - I have it for years and it never run out? I can't extend it in my profile - any advice?Thanks!
I received a notification that my subscription runs out in 2 days - I have it for years and it never run out? I can't extend it in my profile - any advice? Thanks!
Moderator
1212 Views
5 replies
0 likes
Hi My account does not allow me to change country. Its set to USA I need to change it back to Mexico...Any ideas? PlanPremiumCountryMexico / USA
Hi My account does not allow me to change country. Its set to USA I need to change it back to Mexico... Any ideas? Plan Premium Country Mexico / USA &nbs...
Spotify Star
263 Views
1 replies
0 likes
PlanPremiumCountryVenezuela???DeviceiPhone 13 and Macbook ProOperating SystemiOS 10 My Question or IssueMy account's country is set to Venezuela as opposed to USA where I have always lived. I am trying to change my payment to a new credit card (since...
Plan Premium Country Venezuela??? Device iPhone 13 and Macbook Pro Operating System iOS 10 My Question or Issue My account's country is set to Venezuela as opposed to USA where I hav...
Moderator
381 Views
1 replies
0 likes
What is best for deaf people to use and what does it cost?
What is best for deaf people to use and what does it cost?
Spotify Star
498 Views
1 replies
0 likes
Ok, so I use a Chromebook, and have the Spotify app installed. The app keeps on logging me out randomly and not letting me log back in. I have uninstalled and reinstalled the app, but it still will not let me in. I have multiple accounts that I know ...
Ok, so I use a Chromebook, and have the Spotify app installed. The app keeps on logging me out randomly and not letting me log back in. I have uninstalled and reinstalled the app, but it still will n...
Moderator
488 Views
1 replies
1 likes
Nothing has changed, I only didnt use spotify for about 5 weeks, because of a holliday.
Nothing has changed, I only didnt use spotify for about 5 weeks, because of a holliday.
Moderator
771 Views
3 replies
0 likes
I'm really confused, I have a new bank card and my old one has been cancelled. In my banking app I have a message to say payment declined due to a new card being issued. Which makes sense...but then the payment to Spotify has immediately left my acco...
I'm really confused, I have a new bank card and my old one has been cancelled. In my banking app I have a message to say payment declined due to a new card being issued. Which makes sense...but then ...
Spotify Star
521 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 14 My Question or IssueMy account was hacked but my account name was never changed. I have my account back but my “On Repeat” playlist is still being made for the the person who hacked me. How is this happening and h...
Plan Premium Country USA Device iPhone 14 My Question or Issue My account was hacked but my account name was never changed. I have my account back but my “On Repeat” playlist is still ...
Casual Listener
1212 Views
5 replies
0 likes
PlanPremiumCountryKazakshtanDeviceIphone 14 pro, home pcOperating Systemios 17, windows 10 My Question or IssueHello, i really need help, today spotify debited 4,99$ for my premium subscription, but i didn`t noticed that the time of 3 months free sub...
Plan Premium Country Kazakshtan Device Iphone 14 pro, home pc Operating System ios 17, windows 10 My Question or Issue Hello, i really need help, today spotify debited 4,99$ ...
Spotify Star
347 Views
1 replies
0 likes
PlanFreeCountryUSADevice(iPhone 15)Operating System(iOS 17.5.1) My Question or IssueI Came back from Canada and for some reason my currency to buy premium is stuck as CAD when it should be USD can someone help please
Plan Free Country USA Device (iPhone 15) Operating System (iOS 17.5.1) My Question or Issue I Came back from Canada and for some reason my currency to buy premium is stuck as CAD whe...
Spotify Star
536 Views
1 replies
0 likes
Plan Free Country Korea or Indonesia Device iphone13 Operating System iOS 17.5.1 My Question or Issue Hi um... Today I opened the Spotify app and then a screen with some phrases about Spotify Premium popped up and I was not able to see my account... ...
Plan Free Country Korea or Indonesia Device iphone13 Operating System iOS 17.5.1 My Question or Issue Hi um... Today I opened the Spotify app and then a screen with some ph...
Spotify Star
407 Views
2 replies
0 likes
Hi, I tried to update my bank details with a credit card (french bank account) Unfortunately, when I tried to update my bank details, I've got a red pop up sayin that my bank account doesn't match with my country. I'm not allowed to change my country...
Hi, I tried to update my bank details with a credit card (french bank account) Unfortunately, when I tried to update my bank details, I've got a red pop up sayin that my bank account doesn't m...
Spotify Star
342 Views
1 replies
0 likes
Hi. My spotify account is linked to an old college account that i can no longer access. I was logged out and do not have my password saved. I don’t know to access my account Plan/PremiumCountryusaDeviceIphoneOperating System(iOS 10, Android Oreo, Win...
Hi. My spotify account is linked to an old college account that i can no longer access. I was logged out and do not have my password saved. I don’t know to access my account 😞 Plan /Premium Count...
Spotify Star
281 Views
1 replies
0 likes
I accidentally sent my premium payment to a Spotify account I am no longer using and I need to switch it to my new Spotify subscription
I accidentally sent my premium payment to a Spotify account I am no longer using and I need to switch it to my new Spotify subscription
Not applicable
346 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(Samsung Galaxy 20) My Question or IssueI started my premium membership lonftime ago. It was a gift from my sister to our family. Back then we lived in Chile. Years passed I live in Italy, Spain and now Hungary. My finan...
Plan Free/Premium Country Device (Samsung Galaxy 20) My Question or Issue I started my premium membership lonftime ago. It was a gift from my sister to our family. Back then we ...
Spotify Star
692 Views
1 replies
0 likes
I use gift cards for payment so the payment method doesn’t work for me.
I use gift cards for payment so the payment method doesn’t work for me.
Spotify Star
1309 Views
1 replies
0 likes
PlanPremiumCountry USA DeviceSamsung Galaxy 10, Operating SystemWindows 10, My Question or IssueHi, I had a hiking accident and had to cancel all my exercise classes, for which I have a Premium account. May I suspend the Premium without losing my lib...
Plan Premium Country USA Device Samsung Galaxy 10, Operating System Windows 10, My Question or Issue Hi, I had a hiking accident and had to cancel all my exercise classe...
Spotify Star
1117 Views
1 replies
0 likes
PlanPremiumCountryCanadaOperating SystemWindows 11 My Question or IssueHello,My song on SoundCloud was distributed, but is not showing up under my Spotify account. How can I link my Spotify for artist account to my SoundCloud?
Plan Premium Country Canada Operating System Windows 11 My Question or Issue Hello, My song on SoundCloud was distributed, but is not showing up under my Spotify account. How can I li...
Spotify Star
2270 Views
1 replies
0 likes
Hello, I have a Spotify account but my friends can't see it, it doesn't show up in their searches even if they enter the exact name or exact username. Is it possible to set this up somewhere to make the profile visible? I couldn't find this option an...
Hello, I have a Spotify account but my friends can't see it, it doesn't show up in their searches even if they enter the exact name or exact username. Is it possible to set this up somewhere to mak...
Casual Listener
475 Views
2 replies
0 likes
I live in Thailand 5 to 6 months a year and the USA 4-5 months a year, And my premium account is Thailand, United States.
I live in Thailand 5 to 6 months a year and the USA 4-5 months a year, And my premium account is Thailand, United States.
Spotify Star
299 Views
1 replies
0 likes
