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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8920 Views
  • 1 replies
  • 9 likes
  • Security
  • 8920 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480037 Views
  • 979 replies
  • 111 likes
  • Account
  • 480037 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210414 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210414 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120569 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120569 Views
  • 72 replies
  • 12 likes

Superuser Contribution I cannot add a new login to my account, which was linked to Facebook before

I cannot add a new login method to my account, I keep getting error messages "something went wrong, please try again". None of the responses given to similar questions here have worked.

  • Visitor
  • I cannot add a new login method to my account, I keep getting error messages "something went wrong, please try again". None of the responses given to similar questions here have worked.
  • Yordan
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

my account was closed. I change my password, but everything is gone my subscription and likes.

PlanPremiumCountryArgentinaOperating Systemwindow and android My Question or IssueI entered spotify, but my account was closed. My password didn't work, so i had to change it. When I could finally enter, everything was gone. My account was like a new...

  • Visitor
  •   Plan Premium Country Argentina Operating System window and android   My Question or Issue I entered spotify, but my account was closed. My password didn't work, so i had to chang...
  • Luan
  • Spotify Star
  • 227 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
    Subscription
  • 227 Views
  • 1 replies
  • 1 likes

how can I find my old password after resetting it?

how can I find my old password after resetting it? Another user appear to have hacked my account and logged in at a foreign country. I would like to identify the compromised password and update everywhere else it is used.

  • Visitor
  • how can I find my old password after resetting it? Another user appear to have hacked my account and logged in at a foreign country. I would like to identify the compromised password and update every...
  • osornios
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Duo plan not the manager

Hi, my ex is the plan manager and we are not on talking terms, he used my card to make Spotify payments however he hasn’t removed it. He’s happy to let me pay however we are not together anymore.I want my debit card removed from the account, and have...

  • Visitor
  • Hi, my ex is the plan manager and we are not on talking terms, he used my card to make Spotify payments however he hasn’t removed it. He’s happy to let me pay however we are not together anymore. I ...
  • osornios
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
  • 293 Views
  • 1 replies
  • 0 likes

I keep trying to change my email and it is saying that I am unable to.

I do the steps to change my email and every time I click save it says I am unable to at this time but I have tried on my computer, on the app, on the website, and nothing is working! I need to get it changed.

  • Visitor
  • I do the steps to change my email and every time I click save it says I am unable to at this time but I have tried on my computer, on the app, on the website, and nothing is working! I need to get it...
  • osornios
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot login and still being charged (canceled associated Facebook & email address)

I signed with Spotify years ago (premium subscription) using my Facebook account. However, I canceled Facebook a few months ago. As a result, I was logged out of Spotify on my Android phone. I went to log in using my Facebook email address, to reset ...

  • Visitor
  • I signed with Spotify years ago (premium subscription) using my Facebook account. However, I canceled Facebook a few months ago. As a result, I was logged out of Spotify on my Android phone. I went t...
  • Yordan
  • Moderator
  • 360 Views
  • 3 replies
  • 0 likes
  • Account
  • 360 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google and Sonos family accounts

PlanPremium FamilyCountryAus Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen i'm out and playing spotify from my phone, on my account every now and again music ...

  • Casual Listener
  • Plan Premium Family Country Aus   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • juju555
  • Casual Listener
  • 313 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 313 Views
  • 3 replies
  • 0 likes

Blocking

Hey, a friend of mine has blocked me on Spotify but I can’t block her back, how can I block her back ? I don’t want her to view my activity

  • Visitor
  • Hey, a friend of mine has blocked me on Spotify but I can’t block her back, how can I block her back ? I don’t want her to view my activity   
  • Maxim
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Je n'arrive pas à récupérer mon profil depuis le changement de mon téléphon

Depuis le remplacement de mon téléphone, je n'arrive pas à me connecter à mon profil avec le nouveau téléphone

  • Visitor
  • Depuis le remplacement de mon téléphone, je n'arrive pas à me connecter à mon profil avec le nouveau téléphone
  • OscarDC
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next song not playing from selected Playlist

PlanPremiumCountryIndiaDevice(i Samsung Galaxy m51Operating SystemiOS 10 My Question or IssueWhen selected Playlist only first song is Playlist next some other song is playing which is not in Playlist at all

  • Visitor
  • Plan Premium Country India Device (i Samsung Galaxy m51 Operating System iOS 10   My Question or Issue When selected Playlist only first song is Playlist next some other song is playin...
  • Eni
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Potential Security Flaw In Spotify Connect

My Question or Issue I found some interesting and hopefully unintended behaviour with unknown users outside my network able to play music on my home speakers.I was at work, connected to my work wifi network, when my wife contacted me from home, askin...

  • Casual Listener
  •   My Question or Issue   I found some interesting and hopefully unintended behaviour with unknown users outside my network able to play music on my home speakers. I was at work, con...
  • bishoptim453
  • Casual Listener
  • 669 Views
  • 4 replies
  • 0 likes
  • Security
  • 669 Views
  • 4 replies
  • 0 likes

Transfer my old Spotify lists to new Spotify account

PlanPremium Family CountryUSADeviceSamsung Z FlipOperating SystemAndroid My Question or IssueI had my own Spotify (free) account. I joined someone else's Spotify (duo) account. All my Spotify lists and recents were transferred and was on that for a f...

  • Visitor
  • Plan Premium Family  Country USA Device Samsung Z Flip Operating System Android  My Question or Issue I had my own Spotify (free) account. I joined someone else's Spotify (duo) acc...
  • Maxim
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow Tracking?? ( ! )

Plan Premium*Country - USA Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've never had this happen but when I upgraded my phone and downloaded Spotify for it (it gets 3 devices it can sync with and I onl...

  • Casual Listener
  • Plan  Premium* Country - USA   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've never had this happen but when I up...
  • Not applicable
  • 3297 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 3297 Views
  • 7 replies
  • 0 likes

why is Spotify adding songs to my personal Playlist, which I didn't add

Spotify keeps adding songs to my personal Playlist which I didn't add, it's annoying. If I wanted to hear those songs I would have added them

  • Visitor
  • Spotify keeps adding songs to my personal Playlist which I didn't add, it's annoying. If I wanted to hear those songs I would have added them
  • AdamDamon
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Devices Connecting To Account

PlanPremiumCountryUnited States of America My Question or IssueRandom phones keep connecting to my Spotify account and kicking me out from the music I am playing, when I look at the devices connected its always a different name (ie. Ivy’s IPhone). In...

  • Visitor
  • Plan Premium Country United States of America   My Question or Issue Random phones keep connecting to my Spotify account and kicking me out from the music I am playing, when I look at the ...
  • Whynotcoconut
  • Visitor
  • 26625 Views
  • 23 replies
  • 1 likes
  • Account
    Login
    Security
  • 26625 Views
  • 23 replies
  • 1 likes

Solved!!Superuser Contribution Pagamento duplicado na fatura

Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?

  • Casual Listener
  • Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?
  • AlejaR
  • Moderator
  • 1608 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 1608 Views
  • 7 replies
  • 0 likes

Superuser Contribution Remove card and cancel my account

I tried to cancel my subscription by removing the card on file, thinking that it would stop the recurring charges, but I found that I was still charged for the subscription.

  • Visitor
  • I tried to cancel my subscription by removing the card on file, thinking that it would stop the recurring charges, but I found that I was still charged for the subscription.
  • Yordan
  • Moderator
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes