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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3217 Views
  • 0 replies
  • 8 likes
  • Security
  • 3217 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 457225 Views
  • 973 replies
  • 110 likes
  • Account
  • 457225 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202637 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202637 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110844 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110844 Views
  • 72 replies
  • 12 likes

Solved!! music cannot play, doesn't show time remaining

When I click on a song / a playlist, the name of the song appears, but it doesn't start to play.

  • Casual Listener
  • When I click on a song / a playlist, the name of the song appears, but it doesn't start to play.
  • YYL
  • Casual Listener
  • 423 Views
  • 2 replies
  • 0 likes
  • 423 Views
  • 2 replies
  • 0 likes

How do I add some one on duo plan

I been trying to add my wife to my Spotify duo but I can not find how to invite her

  • Visitor
  • I been trying to add my wife to my Spotify duo but I can not find how to invite her
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Following" not loading when logged out (web client)

CountryGermany,SwitzerlandDeviceMacbook Pro 14, ChromiumOperating SystemmacOSMy Question or IssueWhen not logged in on the web player the following list of an account does not load. The requests returns a 401 access denied error.

  • Casual Listener
  • Country Germany,Switzerland Device Macbook Pro 14, Chromium Operating System macOS My Question or Issue When not logged in on the web player the following list of an account does not load. The...
  • Yordan
  • Moderator
  • 250 Views
  • 3 replies
  • 0 likes
  • Account
  • 250 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can´t connect my Spotify account to my Tinder account

PlanPremiumCountryPortugalDeviceSamsung A40Operating SystemAndroid Kernel 11 i think, not sure My Question or Issue When I click the option on Tinder to add my Spotify account (which is with Facebook) it opes up the page to do so, however, when I act...

  • Casual Listener
  • Plan Premium Country Portugal Device Samsung A40 Operating System Android Kernel 11 i think, not sure   My Question or Issue   When I click the option on Tinder to add my Spotify...
  • Kpooky
  • Casual Listener
  • 44969 Views
  • 11 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 44969 Views
  • 11 replies
  • 0 likes

Can't "forget" device

When I am listening to Spotify in my car driving to work it will connect to my daughter's smart speaker back at our house. I will then go click forget device, go restart my Spotify playlist, and then it connects right back to her speaker. It is drivi...

  • Casual Listener
  • When I am listening to Spotify in my car driving to work it will connect to my daughter's smart speaker back at our house. I will then go click forget device, go restart my Spotify playlist, and then...
  • FRustrated2000111
  • Casual Listener
  • 515 Views
  • 2 replies
  • 0 likes
  • 515 Views
  • 2 replies
  • 0 likes

Why are the contents of my private playlists not showing at all?

I recently downloaded spotify on my android phone a few months after I had uninstalled it. I had made some private playlist of different songs which I listen to on the spotify app on my PC. The songs are not showing up at all in these playlists on my...

  • Newbie
  • I recently downloaded spotify on my android phone a few months after I had uninstalled it. I had made some private playlist of different songs which I listen to on the spotify app on my PC. The songs...
  • 8ztyc_yl-iiil
  • Music Fan
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution New login method creates "something went wrong" error

PlanPremiumCountryIrelandDeviceAsus zenbook 14Operating SystemWindows 11 My Question or IssueWhen i redirect to the web version of spotify to make changes to my account, everything is fine until i try to add a new login method. Regardless of whether ...

  • Visitor
  •   Plan Premium Country Ireland Device Asus zenbook 14 Operating System Windows 11   My Question or Issue When i redirect to the web version of spotify to make changes to my accou...
  • ath_
  • Casual Listener
  • 1654 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 1654 Views
  • 6 replies
  • 0 likes

Hola. Necesito ayuda, Spotify me saco plata 2 veces en un mes

Y me gustaría que me la reintegren ya que se paga mes a mes y necesito la plata

  • Visitor
  • Y me gustaría que me la reintegren ya que se paga mes a mes y necesito la plata
  • Bittencourt
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Implement Multi-Factor Authentication (MFA) for Users

I'm a bit worried about account security these days. With all the crazy stuff happening online, adding Multi-Factor Authentication (MFA) would be a fantastic way to keep our accounts extra safe. This would be a big win for everyone – more security fo...

  • Newbie
  • I'm a bit worried about account security these days. With all the crazy stuff happening online, adding Multi-Factor Authentication (MFA) would be a fantastic way to keep our accounts extra safe. This...
  • adward07
  • Casual Listener
  • 1135 Views
  • 4 replies
  • 5 likes
  • Account
    Security
  • 1135 Views
  • 4 replies
  • 5 likes

Superuser Contribution Trying to update payment method, no Credit Card option

PlanPremium Family CountrySouth Africa DeviceiPhone 11, Android, Windows 10 Operating SystemiOS, Android, Windows 10 My Question or IssueI had to cancel my Credit Card and I want to update my payment method with the new card details. But when I click...

Screenshot 2020-10-12 184501.png
  • Regular
  • Plan Premium Family   Country South Africa   Device iPhone 11, Android, Windows 10   Operating System iOS, Android, Windows 10   My Question or Issue I had to ca...
  • user-removed
  • Not applicable
  • 4968 Views
  • 20 replies
  • 0 likes
  • Account
    Premium
  • 4968 Views
  • 20 replies
  • 0 likes

I want to change my country

I am unable to change the country option as it's greyed out in my accounts profile tab.

  • Casual Listener
  • I am unable to change the country option as it's greyed out in my accounts profile tab.
  • TanyaS
  • Rising Star 4
  • 249 Views
  • 3 replies
  • 0 likes
  • 249 Views
  • 3 replies
  • 0 likes

I can’t log in to my account on any of my devices.

I have tried the reset email option and it is not sending any links to my email address. I logged out of all my accounts thinking I could get back in and I cannot. So now I’m paying for premium and unable to access it at all. I just want to email or ...

  • Visitor
  • I have tried the reset email option and it is not sending any links to my email address. I logged out of all my accounts thinking I could get back in and I cannot. So now I’m paying for premium and u...
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

My daughter's email address is linked to my account - how to delink

PlanPremiumCountryAustraliaDeviceiPhone 12 and 13Operating SystemiOS My Question or IssueWhen I go to create an account for my daughter using her email address it says it already has an account existing. The email actually links through to my account...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 12 and 13 Operating System iOS   My Question or Issue When I go to create an account for my daughter using her email address it says it alr...
  • BenPO
  • Casual Listener
  • 1548 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1548 Views
  • 5 replies
  • 0 likes

Eliminar descargas de un dispositivos desde otro

Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos

  • Casual Listener
  • Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos
  • osornios
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Eliminar descargas de un dispositivos desde otro

Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos

  • Casual Listener
  • Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos
  • osornios
  • Spotify Star
  • 781 Views
  • 1 replies
  • 0 likes
  • 781 Views
  • 1 replies
  • 0 likes

There are 2 profiles created against my email address

Looking to get back access to the original profile that I had, it has all my playlists etc. But when i log into account via my email address the new profile opens.

  • Visitor
  • Looking to get back access to the original profile that I had, it has all my playlists etc. But when i log into account via my email address the new profile opens.
  • osornios
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes