Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello,
Regarding the issue, i cannot use Spotify abroad using a premium account.
I have posted about it on the community, sent a support ticket, and even contacted @SpotifyCares by a tweet as welll as a direct message. The twitter account is very active, however I did not recieve a single reply from any of the support.
Now I feel like I have been ignored or they have skipped. And this saddens me deeply.
Does the support team take so much time to respond? It has been more than 24 hours now.
I don't know what to do anymore. 😞
Any feedback will be appreciated. Thanks
Hey there @1116995534!
What's the case number you got from Spotify Support?
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
The First ticket is #04499931 , Second one is # 04507401 , I did not get a single response to any of them. Sent two messages to SpotifyCares twitter as well with no response :'(
Just escalated for you to the Spotify Community staff. Should hear something soon! Keep in mind it's the weekend and their team is in UK/Sweden, so the response might not come until tomorrow.
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
The twitter, SpotifyCares last reply was 3 minutes ago though. I guess they ignore or skip some people. I do not know. 😞
But Thank you so much, Really realy appreciate it. There are some kind people in the world after all.:) 😄
Glad to see you got a response!
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…