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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080993 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080993 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50027 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50027 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146546 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146546 Views
  • 4840 replies
  • 118 likes

cannot login via app on ipad & andriod phone, can via browser on pc and mac

I joint my fathers prium famely account but i cannot login via app on my ipad or andriod phone, if i use the browser it works ok,

  • Newbie
  • I joint my fathers prium famely account but i cannot login via app on my ipad or andriod phone, if i use the browser it works ok,
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

Superuser Contribution Ändra mail adress

Hej, det går inte att ändra mailadress på mitt konto?   

  • Newbie
  • Hej, det går inte att ändra mailadress på mitt konto?     
  • Pysen2
  • Newbie
  • 2489 Views
  • 2 replies
  • 0 likes
  • 2489 Views
  • 2 replies
  • 0 likes

Family removed from Spotify Family Plan

My family was removed from the family plan after only one month of using Spotify. We all live in the same address and even verified it, but somehow all my members in the plan were removed except for me, the owner. I sent them another invite, but it s...

  • Newbie
  • My family was removed from the family plan after only one month of using Spotify. We all live in the same address and even verified it, but somehow all my members in the plan were removed except for ...
  • reinermanosca
  • Newbie
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

Premium

Im trying to upgrade my account to premium and its trying to tell me that theres no proof that I go to the college im going to right now even though Im sitting in my dorm room at the moment........

  • Newbie
  • Im trying to upgrade my account to premium and its trying to tell me that theres no proof that I go to the college im going to right now even though Im sitting in my dorm room at the moment........
  • Maxim
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Spotify changed my username to random letters and numbers

I have just created this account and I chose my username to be "Papacat" spotify, however, decided to change it to 5sdnh9wmr3wou85drer28s1w8. I can't log in with the username I chose and I certainly won't be able to remember that username. If there i...

  • Casual Listener
  • I have just created this account and I chose my username to be "Papacat" spotify, however, decided to change it to  5sdnh9wmr3wou85drer28s1w8. I can't log in with the username I chose and I cert...
  • Papacat
  • Casual Listener
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Usurpando mi cuenta?

Bueno, está es la cosa, hería saber si a alguien más le pasa lo siguiente. he contratado el plan familiar y cuando mando una invitación, sale otro normvre que no es el mío, y en la página salen todos mis ratos normal normales. Enserio me esta enojand...

  • Newbie
  • Bueno, está es la cosa, hería saber si a alguien más le pasa lo siguiente.   he contratado el plan familiar y cuando mando una invitación, sale otro normvre que no es el mío, y en la página sa...
  • 61 Views
  • 0 replies
  • 0 likes
  • 61 Views
  • 0 replies
  • 0 likes

Artist/Album Radio option gone missing THAILAND Spotify

Hi, all.Have just noticed last few days that the play 'Artist/Album Radio' option has gone missing. I switched from Australian Spotify to Thai Spotify when it launched here a few weeks ago. But pretty sure the radio option was still here initially.Wo...

  • Casual Listener
  • Hi, all. Have just noticed last few days that the play 'Artist/Album Radio' option has gone missing.   I switched from Australian Spotify to Thai Spotify when it launched here a few weeks ago....
  • farangbha
  • Casual Listener
  • 268 Views
  • 2 replies
  • 1 likes
  • Other
  • 268 Views
  • 2 replies
  • 1 likes

Error can't go back to premium even with sufficient amount

I've just loaded Php140 today (Spotify premium is Php129), and there is a yellow (X) beside my number everytime I put it in, but my number is correct and I have sufficient amount loaded. See attachments in this post to understand the situation. Is th...

  • Newbie
  • I've just loaded Php140 today (Spotify premium is Php129), and there is a yellow (X) beside my number everytime I put it in, but my number is correct and I have sufficient amount loaded. See attachme...
  • 55 Views
  • 0 replies
  • 0 likes
  • 55 Views
  • 0 replies
  • 0 likes

Direccion de casa

No puedo aceptar la invitacion al plan familiar por que me dice que esta mal la direccion de casa, que puedo hacer?

  • Newbie
  • No puedo aceptar la invitacion al plan familiar por que me dice que esta mal la direccion de casa, que puedo hacer? 
  • 60 Views
  • 0 replies
  • 0 likes
  • 60 Views
  • 0 replies
  • 0 likes

Parental Control

Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen? Thanks

  • Newbie
  • Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen?  Thanks
  • dwsac2001
  • Newbie
  • 5765 Views
  • 6 replies
  • 21 likes
  • Other
  • 5765 Views
  • 6 replies
  • 21 likes

Login account

I've been connected to my Facebook account only. Recently Spotify logged me out and I can't log in again. It appears as "unable to login,either username or password is incorrect. Have you signed up for a Spotify account."

  • Newbie
  • I've been connected to my Facebook account only. Recently Spotify logged me out and I can't log in again. It appears as "unable to login,either username or password is incorrect. Have you signed up f...
  • helpBound
  • Regular
  • 1987 Views
  • 1 replies
  • 0 likes
  • 1987 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account disabled

My account has been disabled because my bank has made a refund. The amount has been repaid immediately, but Spotify has disabled my account.I have sent several messages, but no response. By telephone you can not be reached. As soon as you can close a...

  • Casual Listener
  • My account has been disabled because my bank has made a refund. The amount has been repaid immediately, but Spotify has disabled my account. I have sent several messages, but no response. By telepho...
  • Jonathan205
  • Newbie
  • 341 Views
  • 10 replies
  • 0 likes
  • 341 Views
  • 10 replies
  • 0 likes

No puedo acceder a premium

Buenas tardes. Mi novia es la administradora, pero no le aparece. Me envio en un principio la invitación, pero ya no puede volver a hacerlo. Yo intento ingresar y me niega el ingreso porque dice que ya estoy registrado con facebook y no me deja hacer...

  • Newbie
  • Buenas tardes. Mi novia es la administradora, pero no le aparece. Me envio en un principio la invitación, pero ya no puede volver a hacerlo. Yo intento ingresar y me niega el ingreso porque dice que ...
  • 82 Views
  • 0 replies
  • 0 likes
  • 82 Views
  • 0 replies
  • 0 likes

E-mail addresses Facebook and Spotify do not correspond

Hello, could you help me with the following: I'm trying to add my daughter to the spotify family premium, but she does not receive the invitation e-mailsI think it has to do with the fact that the e-mail address that is displayed at my account page o...

  • Visitor
  • Hello, could you help me with the following:   I'm trying to add my daughter to the spotify family premium, but she does not receive the invitation e-mailsI think it has to do with the fact ...
  • Genyc
  • Gig Goer
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! Account disabled

Hello, Yesterday when i was going to listen to some music on my iphone with spotify, I was logged out and could not log back in. After investigating further, I noticed that I could log in on my account on my computer, even though it said that the pas...

  • Regular
  • Hello,  Yesterday when i was going to listen to some music on my iphone with spotify, I was logged out and could not log back in.  After investigating further, I noticed that I could ...
  • Genyc
  • Gig Goer
  • 5257 Views
  • 44 replies
  • 0 likes
  • 5257 Views
  • 44 replies
  • 0 likes

Can't change my country to US and get student discount!

Hi, I'm a student who has moved from europe to the states to study and I can't get spotify to recognize that I'm in the US. In the settings it says that I need to change to a US payment method and then will be prompted to change my country. When I do...

  • Newbie
  • Hi,    I'm a student who has moved from europe to the states to study and I can't get spotify to recognize that I'm in the US. In the settings it says that I need to change to a US p...
  • Genyc
  • Gig Goer
  • 163 Views
  • 1 replies
  • 0 likes
  • Premium
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to cancel.

I want to cancel my spotifiy and I want a refund. I have cancelled once already but was charged anyway and it doesn't work. I can't use it, I have tried again and again. It won't connect to my echoe and everytime I try it says app support unvailable....

  • Visitor
  • I want to cancel my spotifiy and I want a refund. I have cancelled once already but was charged anyway and it doesn't work. I can't use it, I have tried again and again. It won't connect to my echoe ...
  • Julian
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Problem during registering

I'm trying to register without Facebook I fill everything and i clicked register and its now about 30 min wheel is spinning and nothing is happening it's just staying on the register page and wheel is keep spinning!Tried on the phone same thing happe...

  • Newbie
  • I'm trying to register without Facebook I fill everything and i clicked register and its now about 30 min wheel is spinning and nothing is happening it's just staying on the register page and wh...
  • Genyc
  • Gig Goer
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
  • 290 Views
  • 1 replies
  • 0 likes

Lossless Subscription

Hi, I would like to to test the new Lossless sucscrition (and gladely pay for it), is there any way to join the Beta or the test team?

  • Newbie
  • Hi,   I would like to to test the new Lossless sucscrition (and gladely pay for it), is there any way to join the Beta or the test team?    
  • Genyc
  • Gig Goer
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
  • 307 Views
  • 1 replies
  • 0 likes

Netherlands University Student Discount

Dear Spotify,I have recently moved from the United States to the Netherlands to become a student again at Vrije Universiteit Amsterdam. I cancelled my premium account in order to resubscribe to a Student Discount account. However when I tried to subs...

  • Newbie
  • Dear Spotify, I have recently moved from the United States to the Netherlands to become a student again at  Vrije Universiteit Amsterdam. I cancelled my premium account in order to resubscribe ...
  • hansa95
  • Casual Listener
  • 4365 Views
  • 7 replies
  • 1 likes
  • 4365 Views
  • 7 replies
  • 1 likes