Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80558 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654440 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735000 Views
18 replies
29 likes
Buongiorno.. ho fatto abbonamento da due mesi ...nel frattempo ho cambiato telefono e le playlist da me create rimaste sul vecchio telefono.Mi chiedevo non dovrebbe essere comunque tutto sul nuovo cellulare visto che la registrazione è fatta con stes...
Buongiorno.. ho fatto abbonamento da due mesi ...nel frattempo ho cambiato telefono e le playlist da me create rimaste sul vecchio telefono. Mi chiedevo non dovrebbe essere comunque tutto sul nuovo ...
Roadie
350 Views
1 replies
0 likes
I had to get anew phone today , we transferred all the information & apps but my Spotify isn't premium anymore and I have had premium for 2 years ... HELP
I had to get anew phone today , we transferred all the information & apps but my Spotify isn't premium anymore and I have had premium for 2 years ... HELP
Spotify Star
611 Views
1 replies
0 likes
So I opened the spotify application on my computer, only to find my account being used by some unknown device (playing spanish music). I try to play my music on my device, but it keeps cutting off as the unknown person plays it on theirs. I've change...
So I opened the spotify application on my computer, only to find my account being used by some unknown device (playing spanish music). I try to play my music on my device, but it keeps cutting off as...
Newbie
389 Views
3 replies
0 likes
I have had Spotify since last December. It is signed in on my phone, with my username. Ive been paying for premium and using it as such. But when I try to log in on my computer, it tells me that username or password is incorrect. Ok fine.. so i try t...
I have had Spotify since last December. It is signed in on my phone, with my username. Ive been paying for premium and using it as such. But when I try to log in on my computer, it tells me that user...
Newbie
377 Views
1 replies
0 likes
When I choose the upload option, I have tried numerous photos. When it tries to go through, it fails and says, "That file’s too small. Your image must be at least 2660x1140px.". I've resized them all to fit the standards, and even more, but it still ...
When I choose the upload option, I have tried numerous photos. When it tries to go through, it fails and says, "That file’s too small. Your image must be at least 2660x1140px.". I've resized them all...
Newbie
8080 Views
7 replies
9 likes
Not sure why this has been happening recently, but my subscription emails are changing language into Chinese. Yes, I'm located in Hong Kong where the local language is Chinese, but I do not read it at all and have never made any preference changes of...
Not sure why this has been happening recently, but my subscription emails are changing language into Chinese. Yes, I'm located in Hong Kong where the local language is Chinese, but I do not read it a...
617 Views
0 replies
0 likes
Hola, mi problema es el siguiente. Usaba spotify con mi antiguo número. Lo cambié en la configuración de perfil, puse mi número nuevo que posteriormente hice la membresia premium por medio de mi prestador de telefonía. La cuenta no logro se vuelva pr...
Hola, mi problema es el siguiente. Usaba spotify con mi antiguo número. Lo cambié en la configuración de perfil, puse mi número nuevo que posteriormente hice la membresia premium por medio de mi pres...
202 Views
0 replies
0 likes
I can't delete spotify, because I can't log in into my old e-mail. Can I change ny e-mail delete it?
I can't delete spotify, because I can't log in into my old e-mail. Can I change ny e-mail delete it?
Spotify Star
260 Views
1 replies
0 likes
Hi there, I've recently moved to England permanently but I downloaded Spotify in New Zealand. I've been logged out of my account and can't get back in. Every time I try to, a message saying I can only use Spotify abroad for 14 days pops up. I've read...
Hi there, I've recently moved to England permanently but I downloaded Spotify in New Zealand. I've been logged out of my account and can't get back in. Every time I try to, a message saying I can onl...
Newbie
397 Views
2 replies
0 likes
someone keeps using my account and its really annoying. I have used the log out everyone functionchanged passwordremoved all offline accounts these have all not worked. this person is on a moto G device help please. this is making my premium subscrip...
someone keeps using my account and its really annoying. I have used the log out everyone function changed password removed all offline accounts these have all not worked. this per...
Spotify Star
224 Views
1 replies
0 likes
Ayer formateé mi celular y Ahora no recuerdo mi nombre de usuario ni mi correo electrónico. ¿Qué Puedo Hacer? ayuda por favor!
Ayer formateé mi celular y Ahora no recuerdo mi nombre de usuario ni mi correo electrónico. ¿Qué Puedo Hacer? ayuda por favor! 😞
Spotify Star
7145 Views
1 replies
0 likes
I need help! Just opened a new account on spotify. I want to have all the playlists that I made on my other account to my new one. So I made the old one public and all the playlists that I want public also, so I can follow them. When I go in to my ol...
I need help! Just opened a new account on spotify. I want to have all the playlists that I made on my other account to my new one. So I made the old one public and all the playlists that I want publi...
Spotify Star
199 Views
1 replies
0 likes
Hey Everyone! We have a small team of people working on a project in Austin, Texas that involves hosting a non-profit benefit music concert at the one of our most state of the art downtown venues. All of the proceeds are going to benefit two medical ...
Hey Everyone! We have a small team of people working on a project in Austin, Texas that involves hosting a non-profit benefit music concert at the one of our most state of ...
Spotify Star
4686 Views
1 replies
0 likes
so i broke up with my ex, shes still using my spotify after i changed my password and removed all devices in my settings for some reason, so could someone boot her off it please
so i broke up with my ex, shes still using my spotify after i changed my password and removed all devices in my settings for some reason, so could someone boot her off it please
Spotify Star
197 Views
1 replies
0 likes
Olá. Gostaria de cancelar minha conta premium, mas não sei o e-mail de cadastro. A que eu lembro é de uma conta free. Só que todo mês está sendo cobrado na minha fatura de cartão. Como proceder?
Olá. Gostaria de cancelar minha conta premium, mas não sei o e-mail de cadastro. A que eu lembro é de uma conta free. Só que todo mês está sendo cobrado na minha fatura de cartão. Como proceder?
Roadie
5945 Views
1 replies
0 likes
I tried to login to spotify on both my laptop and phone today on the account that I currently cant retrieve and am paying premium for. The account's username is captaincirillo and I checked my email accounts for a recovery email but my connected emai...
I tried to login to spotify on both my laptop and phone today on the account that I currently cant retrieve and am paying premium for. The account's username is captaincirillo and I checked my email ...
Spotify Star
251 Views
1 replies
0 likes
Hi, When a check my account in a webbrowser I can see I'm member of a family account. But when I use the Android app is says I only have a free account. What can I do? I allready deleted the app and downloaded it again. Thanks
Hi, When a check my account in a webbrowser I can see I'm member of a family account. But when I use the Android app is says I only have a free account. What can I do? I allready deleted the...
Spotify Star
809 Views
5 replies
0 likes
Dear Spotify Dev Team, my account was hacked or something like it, i've changed my password and log out from all devices. So, i've searched on google to find out where my e-mail and password got shared then i found this forumNormal link: REMOVEDGoogl...
Dear Spotify Dev Team, my account was hacked or something like it, i've changed my password and log out from all devices. So, i've searched on google to find out where my e-mail and password got sh...
Spotify Star
860 Views
1 replies
0 likes
I need to know what email is linked to acount aktieus81 i dont remember and the emails i look in have not get any mail to restore my acount. Not stick in spam. aktieus81 has a email linked to its acount. /Niklas.
I need to know what email is linked to acount aktieus81 i dont remember and the emails i look in have not get any mail to restore my acount. Not stick in spam. aktieus81 has a email linked to its aco...
Spotify Star
194 Views
1 replies
0 likes
Hi, How can I savne the reseips I get from Spotify Premium? I need to send them to my accountant as I use it for my comany. Thanks
Hi, How can I savne the reseips I get from Spotify Premium? I need to send them to my accountant as I use it for my comany. Thanks
Roadie
471 Views
1 replies
2 likes
