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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1601 Views
  • 0 replies
  • 7 likes
  • Security
  • 1601 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445926 Views
  • 970 replies
  • 108 likes
  • Account
  • 445926 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199048 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199048 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108311 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108311 Views
  • 71 replies
  • 11 likes

spotify skipping

i am paying for spotify premium but i cannot skip songs or go back

  • Newbie
  • i am paying for spotify premium but i cannot skip songs or go back
  • Maxim
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ability to see which of my playlists a song is in

Hello I would like to ask you a question. It seems like none of my friends can find my spotify (premium) account. I already tried connecting with Facebook so people could find me, but when you enter my profile name (maayke.apple2016) it's still not t...

  • Newbie
  • Hello I would like to ask you a question. It seems like none of my friends can find my spotify (premium) account. I already tried connecting with Facebook so people could find me, but when you enter ...
  • Jack
  • Roadie
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! While changing country, email address suddenly taken

When I tried logging in, spotify prompted me to change my country so I went ahead and tried changing my country (fair enough I've been in a different country for around a month now). At the account screen while I was changing my country, my email add...

  • Casual Listener
  • When I tried logging in, spotify prompted me to change my country so I went ahead and tried changing my country (fair enough I've been in a different country for around a month now). At the account s...
  • SimonHatt
  • Casual Listener
  • 306 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 306 Views
  • 2 replies
  • 0 likes

Superuser Contribution Got Premium for Family, Apps did switch, Website didn't

Fridaynight I switched from a free account to Premium for Family. By IDeal I paid the one Cent and after logging out and in, the apps on my computer and phone switched to premium. The website (Logging in by Google Chrome) didn't, so I can't add famil...

  • Casual Listener
  • Fridaynight I switched from a free account to Premium for Family. By IDeal I paid the one Cent and after logging out and in, the apps on my computer and phone switched to premium. The website (Loggin...
  • glennhakkers
  • Casual Listener
  • 272 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 272 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account

First made an account about 3 years ago and just last year I subscribed to premium with my family and the other day I was signed out. When I tried to sign back in it signed me into my old account where I have no music and no premium. I need help gett...

  • Newbie
  • First made an account about 3 years ago and just last year I subscribed to premium with my family and the other day I was signed out. When I tried to sign back in it signed me into my old account whe...
  • MonicaM_Bogota
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 209 Views
  • 1 replies
  • 0 likes

THE RECENT UPDATE

Whats up with the recent update? the storage tab on settings is no longer visble so I wont be able to transfer my offline songs to sd card. My downloaded songs are gone after I went home, whats up with that? Fix it spotify. FIX IT!

  • Newbie
  • Whats up with the recent update? the storage tab on settings is no longer visble so I wont be able to transfer my offline songs to sd card. My downloaded songs are gone after I went home, whats up wi...
  • 225 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 225 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't log in via a computer only on the app even though i use the same login details

My daughter set up account but can't remember the email address she used. She can log in on her phone with her user id but not on the computer as her user id has a space in it which is not allowed on the computer log in.There are no account subscript...

  • Newbie
  •   My daughter set up account but can't remember the email address she used. She can log in on her phone with her user id but not on the computer as her user id has a space in it which is not al...
  • MonicaM_Bogota
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cargo a tarjeta de crédito y no tenía cuenta

Hola buenas noches, me llamo Joel y les explico mi situación para ver si alguien puede ayudarme.Hace unos minutos he creado mi cuenta en esta página, la cual nunca antes había usado, ni en mi laptop, celular, etc. La cree para poder comentar mi situa...

  • Newbie
  • Hola buenas noches, me llamo Joel y les explico mi situación para ver si alguien puede ayudarme. Hace unos minutos he creado mi cuenta en esta página, la cual nunca antes había usado, ni en mi lapto...
  • MonicaM_Bogota
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Owner of Family Premium Banned from Facebook

Hello music friends! I can't login with my Spotify account because my Facebook account which I used to register with this app was recently banned/terminated. Here's my problem, my Spotify account is the owner of our family premium. Though other famil...

  • Casual Listener
  • Hello music friends! I can't login with my Spotify account because my Facebook account which I used to register with this app was recently banned/terminated.   Here's my problem, my Spotify ac...
  • MonicaM_Bogota
  • Roadie
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email account was changed on Facebook months ago but Spotify still has old cancelled email

So My account has been hacked into, and I changed my email account on facebook and password on facebook, but for whatever reason Spotify hasn't changed over to the email I specified. I tried to get help last month, but Spotify told me my account hadn...

  • Newbie
  • So My account has been hacked into, and I changed my email account on facebook and password on facebook, but for whatever reason Spotify hasn't changed over to the email I specified.  I tried t...
  • MonicaM_Bogota
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook login messed up my account

So I've had my account for quite a while and I've always logged in through facebook. Today I noticed the email adress listed as my account isn't the same as the one on my Facebook account, and when I tried to change my email it told me the password w...

  • Visitor
  • So I've had my account for quite a while and I've always logged in through facebook. Today I noticed the email adress listed as my account isn't the same as the one on my Facebook account, and w...
  • MonicaM_Bogota
  • Roadie
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment refund after switching from premium to family plan?

Hi all, I just switched from my premium to a family plan! However, I paid for another month of premium (student discount, so 5 dollars) on 7/22, so I was wondering if I could get a partial refund for the rest of the cycle this month. How would I go a...

  • Newbie
  • Hi all,   I just switched from my premium to a family plan! However, I paid for another month of premium (student discount, so 5 dollars) on 7/22, so I was wondering if I could get a partial r...
  • MonicaM_Bogota
  • Roadie
  • 2620 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting the delete link for my account

Hello guys,In 2011 or 2012 I joined Spotify and I created a profile with my facebook account. Now I bought an account with a different e-mail adress and want to delete the old account, the one linked/created by my facebook account, so that I can link...

  • Visitor
  • Hello guys, In 2011 or 2012 I joined Spotify and I created a profile with my facebook account. Now I bought an account with a different e-mail adress and want to delete the old account, the one link...
  • MonicaM_Bogota
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked now cant even log in

My account was hacked by someone on an iPhone , playing weird music. Can't login anywhere, Facebook or otherwise, however u managed to take my payment somehow for premium services. Please fix now this is second request

  • Casual Listener
  • My account was hacked by someone on an iPhone , playing weird music. Can't login anywhere, Facebook or otherwise, however u managed to take my payment somehow for premium services. Please fix now thi...
  • MonicaM_Bogota
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • Login
    Security
    Subscription
  • 253 Views
  • 1 replies
  • 0 likes

stations

Why am I unable to unfollow a staion that I've created.When I unfollow a station it disappears and a few moments later it reappears. I've tried on 2 different devices with the same result. Also is there a way of categorising our stations

  • Regular
  • Why am I unable to unfollow a staion that I've created.When I unfollow a station it disappears and a few moments later it reappears. I've tried on 2 different devices with the same result. Also is th...
  • Mikelovesmusic
  • Regular
  • 339 Views
  • 3 replies
  • 0 likes
  • Account
  • 339 Views
  • 3 replies
  • 0 likes

Solved!! Moved to a family account before cancelling my student

I had a student account via my facebook and then my dad set up a family account. I clicked on the link via email to swap accounts before cancelling my student one.How do i check that my student one is cancelled to stop spotify taking more payments?

  • Newbie
  • I had a student account via my facebook and then my dad set up a family account.  I clicked on the link via email to swap accounts before cancelling my student one. How do i check that my stude...
  • osornios
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

My account was hacked by someone in France

I managed to kick them out of my account and change my passwords, but I lost all of my followed playlists and now have a bunch of French rap music saved onto my account. Would it be possible to reset my account to however it was 72 hours ago?

  • Newbie
  • I managed to kick them out of my account and change my passwords, but I lost all of my followed playlists and now have a bunch of French rap music saved onto my account. Would it be possible to reset...
  • osornios
  • Spotify Star
  • 1709 Views
  • 1 replies
  • 0 likes
  • 1709 Views
  • 1 replies
  • 0 likes

Premium

I have premium but can only get standard on my phone

  • Casual Listener
  • I have premium but can only get standard on my phone
  • dooleynz
  • Casual Listener
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
  • 178 Views
  • 1 replies
  • 0 likes

Problemas con la direccion con el plan familiar

Spotify sacó una cuenta de mi plan familiar, es un amigo que vive con migo tenemos la misma dirección y todo y cuando lo vuelvo a invitar no le valida la dirección

  • Newbie
  • Spotify sacó una cuenta de mi plan familiar, es un amigo que vive con migo tenemos la misma dirección y todo y cuando lo vuelvo a invitar no le valida la dirección
  • ivan_pedraza
  • Casual Listener
  • 2840 Views
  • 20 replies
  • 1 likes
  • 2840 Views
  • 20 replies
  • 1 likes

Solved!! Nao estou conseguindo entrar no plano familiar, ao qual eu ja pertencia e fui desligada

Nao estou conseguindo entrar no plano familiar do meu esposo. Eu ja pertencia ao plano familiar dele e recebi um email para confirmar as informações de endereço, porem nao consigo mais confirmar, fui retirada do plano sem nenhum motivo. Aguardo um re...

  • Newbie
  • Nao estou conseguindo entrar no plano familiar do meu esposo.   Eu ja pertencia ao plano familiar dele e recebi um email para confirmar as informações de endereço, porem nao consigo mais confi...
  • Bittencourt
  • Spotify Star
  • 46467 Views
  • 9 replies
  • 3 likes
  • 46467 Views
  • 9 replies
  • 3 likes