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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9122 Views
  • 2 replies
  • 9 likes
  • Security
  • 9122 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482926 Views
  • 979 replies
  • 111 likes
  • Account
  • 482926 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211140 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211140 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121062 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121062 Views
  • 72 replies
  • 12 likes

agregar integrantes a plan familiar

buendia. cuando quiero agregar un integrante (mi hija) al plan familiar, obtengo un error al enviar invitacion a una cuenta de gmail. puede ser que por tener cuenta free registrada no me lo permita? la cuenta a invitar es miaminicucci@gmail.com

  • Newbie
  • buendia.  cuando quiero agregar un integrante (mi hija) al plan familiar,  obtengo un error al enviar invitacion a una cuenta de gmail. puede ser que por tener cuenta free registrada no me ...
  • osornios
  • Spotify Star
  • 11472 Views
  • 12 replies
  • 0 likes
  • Premium
  • 11472 Views
  • 12 replies
  • 0 likes

Superuser Contribution username and password for family

Hello.I added my mother to my family plan. She tried to join Spotify with my invitation.Does she need my username & password?? I don't have one, as I sign in through Facebook.She tried to create one with her email address & Pw, but it says 'incorrect...

  • Newbie
  • Hello. I added my mother to my family plan.  She tried to join Spotify with my invitation. Does she need my username & password?? I don't have one, as I sign in through Facebook. Sh...
  • JulianA_Bogota
  • Roadie
  • 2803 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 2803 Views
  • 1 replies
  • 0 likes

Superuser Contribution Looking to start a premium subscription while overseas (Spain) but want to pay in home currency (AU)

Hi there, I am an Australian currently on holiday in Europe and I'm looking to start a premium subscription. I would preferably like to link my subscription to my Australian debit card. However, when I go to update my account it understandably only g...

  • Newbie
  • Hi there,  I am an Australian currently on holiday in Europe and I'm looking to start a premium subscription. I would preferably like to link my subscription to my Australian debit card. Howe...
  • JulianA_Bogota
  • Roadie
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account locked

I have two accounts, one old free one and one that I use often and pay for. This morning I started a help chat because I kept getting the message that my account was being used somewhere else. I had to leave the chat because work got busy. Since then...

  • Newbie
  • I have two accounts, one old free one and one that I use often and pay for. This morning I started a help chat because I kept getting the message that my account was being used somewhere else. I had ...
  • JulianA_Bogota
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Entrei numa conta familiar e já estava numa conta premium pessoal

Olá!!Já tenho uma conta premium do spotify há muito tempo, porém hoje minha família resolveu aderir ao plano familiar. Como devo proceder para cancelar a conta pessoal que existia antes e ficar só com a familiar? Obrigado!

  • Casual Listener
  • Olá!! Já tenho uma conta premium do spotify há muito tempo, porém hoje minha família resolveu aderir ao plano familiar. Como devo proceder para cancelar a conta pessoal que existia antes e ficar s...
  • alceuk
  • Casual Listener
  • 526 Views
  • 2 replies
  • 0 likes
  • Account
  • 526 Views
  • 2 replies
  • 0 likes

Superuser Contribution Débito automático Br

Tem como colocar a conta em débito automático e não no cartão de crédito ??

  • Newbie
  • Tem como colocar a conta em débito automático e não no cartão de crédito ??
  • Julian
  • Moderator
  • 1723 Views
  • 1 replies
  • 1 likes
  • 1723 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cobrança indevida

Cancelei uma outra conta premium do spotify mas continuo sendo cobrado mesmo a conta já não existindo no sistema

  • Newbie
  • Cancelei uma outra conta premium do spotify mas continuo sendo cobrado mesmo a conta já não existindo no sistema
  • Julian
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 187 Views
  • 1 replies
  • 0 likes

Solved!! Songs are not showing up on my timeline

the songs im listening to are not being posted to my facebook timeline its only in my facebook activity log

  • Casual Listener
  • the songs im listening to are not being posted to my facebook timeline its only in my facebook activity log 
  • dinomight
  • Spotify Star
  • 870 Views
  • 5 replies
  • 0 likes
  • 870 Views
  • 5 replies
  • 0 likes

Someone is playing music on my computer that isn't me

Shows a Spotify Web Player under devices on desktop app and no matter if i change my password or use the sign out all devices on the website it still shows up and he continues do what he wants. HELP!

  • Casual Listener
  • Shows a Spotify Web Player under devices on desktop app and no matter if i change my password or use the sign out all devices on the website it still shows up and he continues do what he wants. HELP!
  • Valor
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • Account
  • 301 Views
  • 2 replies
  • 0 likes

Solved!! Cobrança indevida

Apareceu uma cobrança de um parceiro de vocês na minha fatura de cartão de crédito cadastro no Spotify que eu NÃO autorizei e nem solicitei serviço.Esse parceiro é o EBANX. Solicito o estorno com urgência senão cacelarei a minha conta Premium do Spot...

  • Casual Listener
  • Apareceu uma cobrança de um parceiro de vocês na minha fatura de cartão de crédito cadastro no Spotify que eu NÃO autorizei e nem solicitei serviço. Esse parceiro é o EBANX. Solicito o estorno com u...
  • Bittencourt
  • Spotify Star
  • 1330 Views
  • 9 replies
  • 0 likes
  • 1330 Views
  • 9 replies
  • 0 likes

Superuser Contribution Managing Artist Account

I went through CD Baby to get my music on Spotify, so I'm not sure if this means I have an artist account made for me by CD Baby since my music is now on there and how I would go about logging in and managing it. Also, would there be a way to merge m...

  • Newbie
  • I went through CD Baby to get my music on Spotify, so I'm not sure if this means I have an artist account made for me by CD Baby since my music is now on there and how I would go about logging in and...
  • franciscocanas
  • Newbie
  • 5596 Views
  • 5 replies
  • 2 likes
  • Account
  • 5596 Views
  • 5 replies
  • 2 likes

Superuser Contribution Logging in via Facebook with my userdata, seeing account of someone else

I have a rather odd and, it seemt to me, serious security problem: A Facebook-friend sent me a Spotify playlist as a link. I followed the link, and it sent me to the spotify homepage where I had to log in. As I registered via Facebook, I simply click...

  • Visitor
  • I have a rather odd and, it seemt to me, serious security problem: A Facebook-friend sent me a Spotify playlist as a link. I followed the link, and it sent me to the spotify homepage where I had to l...
  • Julian
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not adding a family member

Hi I'm trying to add a family member to my Spotify family account. Every time I open the invitation in my son's email account, and click I get a 502 error and nothing happens? Or it asks him to sign up to Spotify. Then I enter my account details and...

  • Newbie
  • Hi    I'm trying to add a family member to my Spotify family account.    Every time I open the invitation in my son's email account, and click <accept invitation> I get ...
  • Julian
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding a family member

Not happy with Spotify at the moment, upgraded from a premium account to family and two of the family can't log on or even get set up... why is there not a help phone number?

  • Newbie
  • Not happy with Spotify at the moment, upgraded from a premium account to family and two of the family can't log on or even get set up... why is there not a help phone number?
  • Julian
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will the 30 day free trial really come after the first 7 day trial?

Hi everyone, I'm new to Spotify. Today is the last day of my 7 day free trial. I recieved an email offering another 30 day free trial. So I took it with my payment details. But what I found after the signing up is "Your purchase is complete. A receip...

  • Newbie
  • Hi everyone, I'm new to Spotify. Today is the last day of my 7 day free trial. I recieved an email offering another 30 day free trial. So I took it with my payment details. But what I found after the...
  • Julian
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Access to music

When I log in, the page does not have any option to start music. I only allows me to view my settings or subscribe to the premium account. How do I get to my music?!!!The help directions tell me to go to the search bar, there isn't one. If I can't ac...

  • Casual Listener
  • When I log in, the page does not have any option to start music.  I only allows me to view my settings or subscribe to the premium account.  How do I get to my music?!!! The help direction...
  • Maxim
  • Spotify Star
  • 322 Views
  • 4 replies
  • 0 likes
  • 322 Views
  • 4 replies
  • 0 likes

Superuser Contribution Changed emailadress, how to convert to the new one?

Hi, I changed Internet provider and phone operation company. My older email is no longer working and I have forgotten my password. I can access Spotify through Facebook. I got a new email adress.When I try to change emailadress I am sent to FB where ...

  • Newbie
  • Hi, I changed Internet provider and phone operation company. My older email is no longer working and I have forgotten my password. I can access Spotify through Facebook. I got a new email adress.When...
  • Julian
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot start session on iPhone although username and password are correct

Cannot start session on iPhone although username and password are correct and allow me to start session in computer, any help?

  • Newbie
  • Cannot start session on iPhone although username and password are correct and allow me to start session in computer, any help?
  • Julian
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Why No discount for Students Ireland ?

Hi everyone I seen that Spotify offer 4.99 a month for US students only and was wondering why ?Google Play, Apple Music and Tidal said they would give me it for 4.99 a month and have better ways to contact customer service. Why none from Spotify? Tha...

  • Newbie
  • Hi everyone I seen that Spotify offer 4.99 a month for US students only and was wondering why ? Google Play, Apple Music and Tidal said they would give me it for 4.99 a month and have better ways ...
  • yetty-adunni
  • Newbie
  • 1985 Views
  • 5 replies
  • 1 likes
  • Account
  • 1985 Views
  • 5 replies
  • 1 likes

Superuser Contribution No puedo entrar a mi cuenta!!!

hola no puedo acceder a mi cuenta de spotify, yo iniciaba sesion desde mi cuenta de facebook acababa de hacer mi pago a cuenta premium y por la tarde ya no pude entrar eh intentado de mil maneras hasta cambie mi correo de facebook porque el correo co...

  • Newbie
  • hola no puedo acceder a mi cuenta de spotify, yo iniciaba sesion desde mi cuenta de facebook acababa de hacer mi pago a cuenta premium y por la tarde ya no pude entrar eh intentado de mil maneras has...
  • AlejandroMendez
  • Newbie
  • 469 Views
  • 2 replies
  • 0 likes
  • 469 Views
  • 2 replies
  • 0 likes