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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 168093 Views
  • 689 replies
  • 56 likes
  • Account
  • 168093 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1088917 Views
  • 118 replies
  • 104 likes
  • Account
  • 1088917 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51659 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51659 Views
  • 57 replies
  • 8 likes

I still pay for 2 accounts, but i should not

I cancelled premium a long time ago and joined spotify family, but still pay for premium. I have paid many months now. Why? Cannot find support to call anywhere.

  • Newbie
  • I cancelled premium a long time ago and joined spotify family, but still pay for premium. I have paid many months now. Why? Cannot find support to call anywhere.
  • Jacob
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

Spotify account hacked and email changed

Just got an email stating my email address for spotify was changed - unfortunately I have never changed my email account and the email they said my account was changed to is one I'm not familiar with.Thankfully I'm able to log in here through a previ...

  • Newbie
  • Just got an email stating my email address for spotify was changed - unfortunately I have never changed my email account and the email they said my account was changed to is one I'm not familiar with...
  • Jacob
  • Community Legend
  • 749 Views
  • 1 replies
  • 0 likes
  • 749 Views
  • 1 replies
  • 0 likes

account

i have entered someone elses email by mistake and added my bank details, only to realise when im trying to log in this is what has happened. i need the email changing as soon as possible as they could access my bank details however spotify arent answ...

  • Newbie
  • i have entered someone elses email by mistake and added my bank details, only to realise when im trying to log in this is what has happened. i need the email changing as soon as possible as they coul...
  • Jacob
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Account type changed mid song.

I have been paying for Spotify premium for a couple of years now and all of a sudden my account has changed to a free account and my downloaded songs have disappeared?

  • Newbie
  • I have been paying for Spotify premium for a couple of years now and all of a sudden my account has changed to a free account and my downloaded songs have disappeared?
  • MarkPedersen
  • Roadie
  • 312 Views
  • 2 replies
  • 0 likes
  • Account
  • 312 Views
  • 2 replies
  • 0 likes

Remove Facebook

I created my account with Facebook but I need to remove Facebook from my account as at work I'm allowed to listen to music but Facebook is blocked so I cannot log in at work.

  • Casual Listener
  • I created my account with Facebook but I need to remove Facebook from my account as at work I'm allowed to listen to music but Facebook is blocked so I cannot log in at work.
  • Jacob
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 249 Views
  • 1 replies
  • 0 likes

Charged twice per month

I wants to know why did I get charge twice for this month

  • Newbie
  • I wants to know why did I get charge twice for this month
  • MarkPedersen
  • Roadie
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium ne fonctionne pas sur le smartphone

Bonjour,J'ai un compte premium mais malgré cela je n'ai que la lecture aléatoire sur le smartphone. Je suis bien connecté à mon compte et j'ai rechargé l'application sur le smartphone. Mais le problème reste identique je n'ai pas d'autre choix que la...

  • Regular
  • Bonjour, J'ai un compte premium mais malgré cela je n'ai que la lecture aléatoire sur le smartphone. Je suis bien connecté à mon compte et j'ai rechargé l'application sur le smartphone. Mais le prob...
  • traissac69
  • Regular
  • 315 Views
  • 2 replies
  • 0 likes
  • Account
  • 315 Views
  • 2 replies
  • 0 likes

Common issue with hacked email.

Looks like I've become another victim of hacked email on Spotify. I've reached out early this evening but have heard nothing back yet and was curious how long it takes to resolve the problem. I have since changed my credit card password and locked my...

  • Newbie
  • Looks like I've become another victim of hacked email on Spotify. I've reached out early this evening but have heard nothing back yet and was curious how long it takes to resolve the problem. I have ...
  • Maxim
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 103 Views
  • 1 replies
  • 0 likes

Account Hacked; already tried conventional security measures

Unauthorized users have been accessing my account and I am at my wit's end. I have already used the "sign out everywhere" option from my account page and have revoked 3rd party app access to no effect. I use Facebook to sign in, and I have changed my...

  • Newbie
  •   Unauthorized users have been accessing my account and I am at my wit's end.   I have already used the "sign out everywhere" option from my account page and have revoked 3rd party app a...
  • Jivice
  • Newbie
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone else has a device on my account

Please reset my devices so their login cache doesn't continue to allow them to use my Spotify and put all kinds of music and playlists on it.

  • Casual Listener
  • Please reset my devices so their login cache doesn't continue to allow them to use my Spotify and put all kinds of music and playlists on it.
  • bh1818
  • Newbie
  • 710 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 710 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant login with Facebook credentials any longer, 2 days now

For some reason when im trying to login with my facebook information it tells me im wrong all of a sudden and it cant be used. This only starting happening either today or yesterday. I cant even login to account management on my PC

  • Casual Listener
  • For some reason when im trying to login with my facebook information it tells me im wrong all of a sudden and it cant be used. This only starting happening either today or yesterday. I cant even logi...
  • MaryS
  • Roadie
  • 169 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 169 Views
  • 5 replies
  • 0 likes

Superuser Contribution Wont let me sign in with Facebook Credentials

Ive been trying to log into my smart tv spotify app but it doesnt let me find the tv through my phones app and there is no option to sign in with facebook. Spotify does not let me sign in directly with my facebook credentials so im quite stuck. any h...

  • Newbie
  • Ive been trying to log into my smart tv spotify app but it doesnt let me find the tv through my phones app and there is no option to sign in with facebook. Spotify does not let me sign in directly wi...
  • MaryS
  • Roadie
  • 130 Views
  • 1 replies
  • 0 likes
  • Login
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same username different passwords for 2 different accounts

I have somehow managed to create two different accounts. Both have the same username (not an email address), but the accounts are accessed using different passwords. I find it really strange that this is possible. One of the accounts is a premium acc...

  • Newbie
  • I have somehow managed to create two different accounts. Both have the same username (not an email address), but the accounts are accessed using different passwords. I find it really strange that thi...
  • MaryS
  • Roadie
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error Code

ENGLANTII bought Spotify gift card on Sunday, and now when I enter the code then the system says that the code is not valid, even if all the letters is correct, how can I get it to work? Help me !!!: /

  • Newbie
  • ENGLANTI I bought Spotify gift card on Sunday, and now when I enter the code then the system says that the code is not valid, even if all the letters is correct, how can I get it to work? Help me !!...
  • MaryS
  • Roadie
  • 81 Views
  • 1 replies
  • 0 likes
  • Premium
  • 81 Views
  • 1 replies
  • 0 likes

Solved!! Trouble logging in...

Hi! I cant log in to either application nor web browser with email, username or facebook. When i log in to the web browser, this happens:"The www.spotify.com page isn't working"Any ideas anyone?

  • Casual Listener
  • Hi! I cant log in to either application nor web browser with email, username or facebook. When i log in to the web browser, this happens: "The www.spotify.com page isn't working" Any ideas anyone?
  • heymill
  • Newbie
  • 1136 Views
  • 9 replies
  • 0 likes
  • Login
  • 1136 Views
  • 9 replies
  • 0 likes

Support Contact - Double Charged

I was hoping someone would be able to direct me as to how to get a refund for a double charge.Unknown to me, but I wanted to change my cc details for the charge so thought directly going to spotify would be best. But what this has actually done has n...

  • Casual Listener
  • I was hoping someone would be able to direct me as to how to get a refund for a double charge. Unknown to me, but I wanted to change my cc details for the charge so thought directly going to spotify...
  • ClausBaziel
  • Regular
  • 147 Views
  • 4 replies
  • 0 likes
  • 147 Views
  • 4 replies
  • 0 likes

Unable to set up password for devices

Hello everyone. I am having trouble setting up a password for devices. I created my account using facebook. I would like to set up a password for devices so I can get it on my ipad/iphone. I was sent and received the email to set up the password. Whe...

  • Newbie
  • Hello everyone.   I am having trouble setting up a password for devices. I created my account using facebook. I would like to set up a password for devices so I can get it on my ipad/iphone. I...
  • Dufi
  • Regular
  • 223 Views
  • 4 replies
  • 0 likes
  • 223 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student Premium account from abroad

I recently moved to Perú to study for a semester at a local university. I am still enrolled in Germany as well. I tried to get premium (which in Peru costs about 5€, they don't have the students option), but I need a peruvian credit card (which of co...

  • Newbie
  • I recently moved to Perú to study for a semester at a local university. I am still enrolled in Germany as well. I tried to get premium (which in Peru costs about 5€, they don't have the students opti...
  • ZullyB
  • Roadie
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

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