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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 265116 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 265116 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13055 Views
  • 6 replies
  • 11 likes
  • Security
  • 13055 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529694 Views
  • 989 replies
  • 113 likes
  • Account
  • 529694 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128157 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128157 Views
  • 74 replies
  • 12 likes

Playlists disappeared

Hey!Was about to use spotify on my phone yesterday (Iphone), only to discover the app had somehow been deleted. Dowloaded it again and logged in, and discovered all my playlists were gone!!! Tried logging in and out, and logged in on my computer (win...

  • Regular
  • Hey! Was about to use spotify on my phone yesterday (Iphone), only to discover the app had somehow been deleted. Dowloaded it again and logged in, and discovered all my playlists were gone!!! Tried ...
  • GudveigHaland
  • Regular
  • 43478 Views
  • 8 replies
  • 8 likes
  • Account
  • 43478 Views
  • 8 replies
  • 8 likes

Discover recs. in Finnish and not english

Hi - Recently moved permanently to Finland from the states and so changed my membership (as advised by spotify). However, now, all my 'new releases' and discover recs. are for Finnish/Finland artists and bands. Since I am not Finnish/from here - this...

  • Casual Listener
  • Hi -  Recently moved permanently to Finland from the states and so changed my membership (as advised by spotify). However, now, all my 'new releases' and discover recs. are for Finnish/Finland ...
  • cowboycass
  • Casual Listener
  • 294 Views
  • 2 replies
  • 0 likes
  • Account
  • 294 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to change Spotify newsletter language

I have no idea why, but i've been receiving spotify newsletters in Malay instead of English which was what I got when i first signed up.Is there any way to fix this?

  • Newbie
  • I have no idea why, but i've been receiving spotify newsletters in Malay instead of English which was what I got when i first signed up. Is there any way to fix this?
  • Sharonoc
  • Newbie
  • 838 Views
  • 3 replies
  • 3 likes
  • Account
  • 838 Views
  • 3 replies
  • 3 likes

Plan familiar

Yo tenía premium, pero ahora me he cambiado a plan familiar i he añadido a mi madre. I no entiendo xq ella se descarga la aplicación i le sale el mensaje de si quiere 7 días gratis i no pone en ningún sitio que ya tiene cuenta asociada con la mía. A ...

  • Newbie
  • Yo tenía premium, pero ahora me he cambiado a plan familiar i he añadido a mi madre. I no entiendo xq ella se descarga la aplicación i le sale el mensaje de si quiere 7 días gratis i no pone en ningú...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Spotify logs me in for 2 seconds and then logs me out automatically

So I am a premium user and for some reason my account is not working on my windows pc and also not on the browser. They're supposed to be logged in all the time but today in both devices spotify asks me to log in. When i do it, it logs in like for 2 ...

  • Casual Listener
  • So I am a premium user and for some reason my account is not working on my windows pc and also not on the browser. They're supposed to be logged in all the time but today in both devices spotify asks...
  • HuntressZ
  • Casual Listener
  • 672 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 672 Views
  • 1 replies
  • 0 likes

My Spotify account has revert to free subscription

Last week out of the blue my Spotify premium account revert to a free account on my iPhone. My premium account is still active, to which it works via my laptop and iPad. Although I cannot get it to re activate for my iPhone

  • Newbie
  • Last week out of the blue my Spotify premium account revert to a free account on my iPhone. My premium account is still active, to which it works via my laptop and iPad. Although I cannot get it to r...
  • Maxim
  • Spotify Star
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

If family user don't have email account, how will they get access to Spotify ??

If family user don't have email account, how will they get access to Spotify ??How could I adminstrate a family user that don't have an email account ??

  • Newbie
  • If family user don't have email account, how will they get access to Spotify ?? How could I adminstrate a family user that don't have an email account ??
  • Maxim
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
  • 183 Views
  • 1 replies
  • 0 likes

Log in Problem

I'm from Germany and I've tried to log myself in. Then the text " ... u can use Spotify 14 days oversees " but I'' still in Germany... how can I get myself in? Sorry for my English

  • Newbie
  • I'm from Germany and I've tried to log myself in. Then the text " ... u can use Spotify 14 days oversees " but I'' still in Germany... how can I get myself in? Sorry for my English
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Premium
  • 238 Views
  • 1 replies
  • 0 likes

USERNAME ERROR

I just created my spotify today and I wanted my username to be "angel" however spotify created a default username which is "tma027arnqht81fnx65zabf4t" how can I change that? Can I change it to angel or if angel is taken can I have darkraincode? Pleas...

  • Newbie
  • I just created my spotify today and I wanted my username to be "angel" however spotify created a default username which is "tma027arnqht81fnx65zabf4t" how can I change that? Can I change it to angel ...
  • 341 Views
  • 0 replies
  • 0 likes
  • Account
  • 341 Views
  • 0 replies
  • 0 likes

Family sharing

I just upgraded to family sharing for my kids to be able to listen to different stuff on different devices. I am currently in DK on a holiday. Firstly my daughters account is said to be already in a sharing family account, which I don't see how. Seco...

  • Newbie
  • I just upgraded to family sharing for my kids to be able to listen to different stuff on different devices. I am currently in DK on a holiday. Firstly my daughters account is said to be already in a ...
  • Umutayb
  • Casual Listener
  • 209 Views
  • 1 replies
  • 1 likes
  • 209 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Hacked This Morning

Morning, my spotify has been hacked, the email address and username has been changed. Playlists deleted. Recieved an email from Spotify this morning and replied saying i knew nothing of the email address change. Also been on Twitter to @spotifyCares....

  • Newbie
  • Morning,   my spotify has been hacked, the email address and username has been changed. Playlists deleted. Recieved an email from Spotify this morning and replied saying i knew nothing of the ...
  • Melody
  • Spotify
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution account blocked

Hello, I dont have acces to my Spotify account as its blocked because i refunded money from Spotify. Now i cant log in because i have forgotten my password. But when i want to get my password back i can't because my account is blocked. Can someone he...

  • Newbie
  • Hello,   I dont have acces to my Spotify account as its blocked because i refunded money from Spotify. Now i cant log in because i have forgotten my password. But when i want to get my passwor...
  • Melody
  • Spotify
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution my spotify account hacked

My account has been stolen by unknown individual(s). I can only access Spotify via Facebook, they changed my password and e-mail. I need support as soon as possible. My account information can be found down below; c********@hotmail.com (starred for s...

  • Casual Listener
  • My account has been stolen by unknown individual(s). I can only access Spotify via Facebook, they changed my password and e-mail. I need support as soon as possible. My account information can be fou...
  • Melody
  • Spotify
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution My accounts been hacked

I've tweeted to @SpotifyCares but nothing. I was kicked out of all my apps and received an email that my account email has been changed to ju***********@gmail.com (edited for security) I've also emailed the account-details-changed@spotify.com email a...

  • Newbie
  • I've tweeted to @SpotifyCares but nothing. I was kicked out of all my apps and received an email that my account email has been changed to    ju***********@gmail.com  (edited for s...
  • Melody
  • Spotify
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution my spotify acount hacked

My account has been stolen by unknown individual(s). I can only access Spotify via Facebook, they changed my password and e-mail. I need support as soon as possible. My account information can be found down below; c********@hotmail.com (edited for se...

  • Casual Listener
  • My account has been stolen by unknown individual(s). I can only access Spotify via Facebook, they changed my password and e-mail. I need support as soon as possible. My account information can be fou...
  • Melody
  • Spotify
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Beosound 5 not recognizing Spotify Premium account

Hi all,I have Beosound 5 system and is trying to connect it to my Spotify account.I am using my "Device login" and password, but the Beosound system keeps telling me that i require a "Premium subscription" .. which is what i have. What can be the pro...

  • Casual Listener
  • Hi all, I have Beosound 5 system and is trying to connect it to my Spotify account. I am using my "Device login" and password, but the Beosound system keeps telling me that i require a "Premium s...
  • mpeg69
  • Casual Listener
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

promocion 3 meses por 9.90 pesos mexicanos

Obtuve la promocion de 3 meses por 9.00 el 29 de junio me cobraron 2 veces 9,09 pesos y hoy 4 de julio me Vuelven a cobrar 9,09 pesos, me pueden explicar por favor ESTO.

  • Casual Listener
  • Obtuve la promocion de 3 meses por 9.00  el 29 de junio me cobraron 2 veces 9,09 pesos y hoy 4 de julio me Vuelven a cobrar 9,09 pesos, me pueden explicar por favor ESTO.    
  • Marcojasso
  • Newbie
  • 509 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 509 Views
  • 1 replies
  • 0 likes

Can't change my name "you" in Family account

I upgraded to family. When it asked for "full name" and address, I thought it was referring to the family member that I was adding, not to myself. Now my sister's name is listed under the profile for "you" (me). How can I change this to my own name?

  • Casual Listener
  • I upgraded to family. When it asked for "full name" and address, I thought it was referring to the family member that I was adding, not to myself. Now my sister's name is listed under the profile for...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Solved!! Can't log out PS4 App

I log in with wrong account . And i can't log out now. How can i log out on ps4 ?

  • Newbie
  • I log in with wrong account . And  i can't log out now. How can i log out on ps4 ?
  • JrSPolk
  • Newbie
  • 32688 Views
  • 12 replies
  • 3 likes
  • Account
  • 32688 Views
  • 12 replies
  • 3 likes

Solved!! Family Plan and OLD iOS devices - can't login

I have the family plan. I also have a lot of OLD iOS devices. I this case I am using an iPod Touch that won't upgrade beyone iOS 4. I was able to download an older version of spotify. When I try to login, I am only able to login with my "root" accoun...

spotify_ios4_rot.jpg
  • Casual Listener
  • I have the family plan.  I also have a lot of OLD iOS devices.  I this case I am using an iPod Touch that won't upgrade beyone iOS 4.  I was able to download an older version of spotif...
  • tdsimon
  • Casual Listener
  • 1298 Views
  • 5 replies
  • 1 likes
  • Login
  • 1298 Views
  • 5 replies
  • 1 likes