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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554578 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131255 Views
74 replies
12 likes
I need to cancel a subscription. Spotify will not let me log in on the website but using the same email and password, I am able to log in through the app. How do I cancel?!?!
I need to cancel a subscription. Spotify will not let me log in on the website but using the same email and password, I am able to log in through the app. How do I cancel?!?!
Roadie
377 Views
1 replies
0 likes
I have an account under my Facebook account called SHAIIII and I went to update the app the other day and then it said I had to re-sign in so I went to then an error came up saying 'you cannot use Spotify for more then 14 days abroad' (I recently mov...
I have an account under my Facebook account called SHAIIII and I went to update the app the other day and then it said I had to re-sign in so I went to then an error came up saying 'you cannot use Sp...
Roadie
310 Views
1 replies
0 likes
Somebody managed to take over my account. I went onto my Sonos app and noticed some playlists that were definitely not mine. My music stopped and when I tried logging into the Spotify app it said my password was wrong. Luckily I was able to reset my ...
Somebody managed to take over my account. I went onto my Sonos app and noticed some playlists that were definitely not mine. My music stopped and when I tried logging into the Spotify app...
Roadie
400 Views
1 replies
0 likes
Hi, Logged in today and all my playlists were gone. A bunch of new ones were added (and they are terrible), and my recently played list are a bunch of stuff i would never listen to. Going back in history, i see some of my items but seems someone has ...
Hi, Logged in today and all my playlists were gone. A bunch of new ones were added (and they are terrible), and my recently played list are a bunch of stuff i would never listen to. Go...
Casual Listener
410 Views
2 replies
0 likes
Today, all my devices were logged out of Spotify. When I tried to log back in, it did not work and it told me I was connected with Spotify by facebook. This is not true. I made my Spotify account with email and not facebook. Now it logs me into faceb...
Today, all my devices were logged out of Spotify. When I tried to log back in, it did not work and it told me I was connected with Spotify by facebook. This is not true. I made my Spotify account wit...
Roadie
386 Views
1 replies
0 likes
I want to create a new site, with a new username. My old name is not good. I try to follow the instructions, but the options "Cancel" is not present. And I want to canel the whole site. How can I put my site down?
I want to create a new site, with a new username. My old name is not good. I try to follow the instructions, but the options "Cancel" is not present. And I want to canel the whole site. How can I put...
Community Legend
603 Views
1 replies
0 likes
My facebook account was deleted because it was an account set up for abusiness from way back before there were fan pages. Now we can't access spotify to play music at work which is vitally important so we are using my personal account til this can be...
My facebook account was deleted because it was an account set up for abusiness from way back before there were fan pages. Now we can't access spotify to play music at work which is vitally important ...
Newbie
1267 Views
4 replies
1 likes
I was out at sea and when I got back it automatically logged me out of the account and I don't recall the password I used for it. Username is ---- and I know for sure that's the username because of the receipt I have in my email for premium. I checke...
I was out at sea and when I got back it automatically logged me out of the account and I don't recall the password I used for it. Username is ---- and I know for sure that's the username because of t...
Community Legend
2061 Views
3 replies
0 likes
Had my account hijacked this morning. Found another device connected and after starting to go through recovery process found that my email was no longer associated wtih account. now cannot even log in to file a support ticket.... i have spotify recei...
Had my account hijacked this morning. Found another device connected and after starting to go through recovery process found that my email was no longer associated wtih account. now canno...
Community Legend
792 Views
1 replies
0 likes
I made an account and it was premium. I lost the username and email and password and I'm still paying for it every month and not being able to use it. Can someone please help me I still have the order number if that helps
I made an account and it was premium. I lost the username and email and password and I'm still paying for it every month and not being able to use it. Can someone please help me I still have the orde...
Community Legend
620 Views
1 replies
0 likes
I want to add a profile picture. However; when I try to connect Facebook, it never works. So, what I want to know is if there's another way to create/update a profile pic?
I want to add a profile picture. However; when I try to connect Facebook, it never works. So, what I want to know is if there's another way to create/update a profile pic?
Roadie
371 Views
1 replies
0 likes
I type in what i am 98% certain is my spotify password, but i dont get logged in. I see the reset password button, but i dont only want to get a new password, I want to know what is the current password. I hope i only have forgotten something, but if...
I type in what i am 98% certain is my spotify password, but i dont get logged in. I see the reset password button, but i dont only want to get a new password, I want to know what is the current passw...
Roadie
369 Views
1 replies
0 likes
If i have a 5 family member plan i can Have music offline on all or i have the limitation of 3 devices offline? if 1 premium account I can download in 3 offline devices. 5 family member plan i can have 15 offline devices?
If i have a 5 family member plan i can Have music offline on all or i have the limitation of 3 devices offline? if 1 premium account I can download in 3 offline devices. 5 family member plan i can h...
Newbie
3191 Views
4 replies
1 likes
Hi, my Premium account has been reset.This means that I had to re-login (I use the "log in with facebook feature") and I found out that I had no more premium activated, even if my money has been taken from my account this month also.Moreover, all my ...
Hi, my Premium account has been reset. This means that I had to re-login (I use the "log in with facebook feature") and I found out that I had no more premium activated, even if my money has be...
Not applicable
396 Views
1 replies
0 likes
Hallo zusammen. Mir ist mein Handy letztes Wochenende auf Mallorca kaputt gegangen. Und nun erhalte ich mit meinem neuen Handy, folgende angehangende Fehlermeldung. Kann ihr mir jemand helfen? Liebe Grüße Melanie
Hallo zusammen. Mir ist mein Handy letztes Wochenende auf Mallorca kaputt gegangen. Und nun erhalte ich mit meinem neuen Handy, folgende angehangende Fehlermeldung. Kann ihr mir jemand helfen? Liebe ...
Spotify Star
582 Views
3 replies
0 likes
Hello, I've just created my spotify account (without facebook) and I would like to know how to activate the 30 day free trial. I searched on the site but did not find how. Is the feature still available or they removed it? Thanks in advice.
Hello, I've just created my spotify account (without facebook) and I would like to know how to activate the 30 day free trial. I searched on the site but did not find how. Is the feature still availa...
Casual Listener
3263 Views
2 replies
0 likes
Hey Spotify. I've just seen that you have taken 49dkk. from my bank account. Now, I don't remember anything about purchasing something from your store. Neather that I have subscribed for you premium subscribtion, for if that were the case I would not...
Hey Spotify. I've just seen that you have taken 49dkk. from my bank account. Now, I don't remember anything about purchasing something from your store. Neather that I have subscribed for you...
Community Legend
378 Views
1 replies
0 likes
Hello guys,I bought a Premium membership and paid for my credit card but the premium was not active. Please help me..
Hello guys, I bought a Premium membership and paid for my credit card but the premium was not active. Please help me..
Community Legend
663 Views
4 replies
0 likes
