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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 341 Views
  • 0 replies
  • 6 likes
  • Security
  • 341 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438501 Views
  • 970 replies
  • 108 likes
  • Account
  • 438501 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194683 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194683 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106604 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106604 Views
  • 70 replies
  • 11 likes

changing country on account

Hello I've followed all the instructions to change the country on my account to Australia. The payment has been changed over to my Australian account but it wont change over in my account information. How do I change this?

  • Casual Listener
  • Hello   I've followed all the instructions to change the country on my account to Australia. The payment has been changed over to my Australian account but it wont change over in my account in...
  • labelscollected
  • Community Legend
  • 292 Views
  • 3 replies
  • 0 likes
  • 292 Views
  • 3 replies
  • 0 likes

Can't permanently close out Spotify account.

So...I go to my profile settings to close out my spotify account. The orig email I used to sign up is no longer a valid email nor is the email address even accessible. Yahoo deactivated the email address due to inactivity. So I tried to follow instru...

  • Visitor
  • So...I go to my profile settings to close out my spotify account.  The orig email I used to sign up is no longer a valid email nor is the email address even accessible.  Yahoo deactivated t...
  • Jacob
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
  • 185 Views
  • 1 replies
  • 0 likes

Cant acces to my account

I forgot my email account and im still logged in my device, but i cant remember my password, so i cant logg in a different device, how i can know my email registered in my account, because the app said that sent me and email, i check my emails and i ...

  • Newbie
  • I forgot my email account and im still logged in my device, but i cant remember my password, so i cant logg in a different device, how i can know my email registered in my account, because the app sa...
  • justinewin_
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

Account was set up incorrectly

How do I start my account set up from the beginning? The name address payment was all set up incorrectly

  • Newbie
  • How do I start my account set up from the beginning? The name address payment was all set up incorrectly  
  • Specialworld
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Email address changed without my consent

I got an email saying my email address has been changed but I didn't do it and I don't recognize the email address. I tried to change it back but I log in through Facebook so I don't recall ever setting up a password. I tried some of the passwords th...

  • Regular
  • I got an email saying my email address has been changed but I didn't do it and I don't recognize the email address.  I tried to change it back but I log in through Facebook so I don't recall eve...
  • Ssyd
  • Regular
  • 672 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 672 Views
  • 2 replies
  • 0 likes

Superuser Contribution Switching Countries

I have been back and forth to Australia, so I've had to consistently switch my account profile for the country I'm in. It's been over two weeks at home now so I currently can't use my Spotify unless I change my profile to Canadian settings. However, ...

  • Newbie
  • I have been back and forth to Australia, so I've had to consistently switch my account profile for the country I'm in. It's been over two weeks at home now so I currently can't use my Spotify unless ...
  • Leonardo
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution New login

I just made my " family Premium" and i cant remember my password.And, i cant do login in my email.Can i change the email off redefintion?Please Help me

  • Newbie
  • I just made my " family Premium" and i cant remember my password. And, i cant do login in my email. Can i change the email off redefintion? Please Help me
  • Leonardo
  • Roadie
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Charged 2x a month

Waiting for Response: Please, please respond and/or refund!! Charged 2x per month ongoingFrom: smithcarrollTo: PatriciaSent: ‎2017-03-29 08:20 PMRead: Not Yet Read Hello, I have been charged 2x per month for several months possibly even a couple of y...

  • Newbie
  •   Waiting for Response:  Please, please respond and/or refund!! Charged 2x per month ongoing From: smithcarroll To:   Patricia Sent: ‎2017-03-29 08:20 PM Read:...
  • DaveDenomolos
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
  • 163 Views
  • 1 replies
  • 0 likes

Músicas não reproduzem sem internet

Olá, tenho uma conta Premium no Spotify. Porém, quando não estou com internet, as músicas não reproduzem!! Todas as vezes que ligo o Wi-Fi ou 3g começa a baixar todas as músicas novamente. O que eu faço?

  • Newbie
  • Olá, tenho uma conta Premium no Spotify. Porém, quando não estou com internet, as músicas não reproduzem!! Todas as vezes que ligo o Wi-Fi ou 3g começa a baixar todas as músicas novamente. O que eu f...
  • 118 Views
  • 0 replies
  • 0 likes
  • Account
  • 118 Views
  • 0 replies
  • 0 likes

Device Password

I am trying to de-link my Facebook account from Spotify. I requested the link to set a device password, but every time I click the link to do so, I get an error page. This has been happening for a couple of weeks. Can anyone help fix this?

  • Casual Listener
  • I am trying to de-link my Facebook account from Spotify. I requested the link to set a device password, but every time I click the link to do so, I get an error page. This has been happening for a co...
  • cswestii
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Can't log in on iPhone

When I try to log in with the app on my iPhone it says that I already have an account with that email address. Which is why I am on the login page . How do I make this pos app log me in?

  • Newbie
  • When I try to log in with the app on my iPhone it says that I already have an account with that email address. Which is why I am on the login page 🤔. How do I make this pos app log me in?
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

comment mettre une photo à notre profil alors qu'on est pas connecter avec facebook Svp?

Je voudrais savoir comment faire pour mettre une photo à mon profil alors que je ne suis pas connetcter avec facebook Svp? Merci de Votre aide

  • Newbie
  • Je voudrais savoir comment faire pour mettre une photo à mon profil alors que je ne suis pas connetcter avec facebook Svp?   Merci de Votre aide 
  • labelscollected
  • Community Legend
  • 7086 Views
  • 1 replies
  • 0 likes
  • 7086 Views
  • 1 replies
  • 0 likes

Solved!! Falsche Landzuordnung

Guten Tag,ich habe heute einen Familienaccount bei Spotify abgeschlossen.Die eingeladenen Teilnehmer können jedoch nicht beitreten, weil angeblich mein Account in einem anderen Land liegt (Frankreich).Das stimmt aber nicht. Es ist Deutschland.Das Lan...

  • Casual Listener
  • Guten Tag, ich habe heute einen Familienaccount bei Spotify abgeschlossen. Die eingeladenen Teilnehmer können jedoch nicht beitreten, weil angeblich mein Account in einem anderen Land liegt (Frankr...
  • davderling
  • Casual Listener
  • 7159 Views
  • 6 replies
  • 1 likes
  • Account
  • 7159 Views
  • 6 replies
  • 1 likes

Account Statistics / Information

I am going to make a new account because I need to change my username however can some one help move over my playlists and music to my new account?

  • Visitor
  •  I am going to make a new account because I need to change my username however can some one help move over my playlists and music to my new account?
  • LordRollin
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se me borran todas las canciones

Hola, éste mes me hice premium y estoy super decepcionado. Ya es la segunda vez que se me borran las más de 3000 canciones que descargué y me hace perder muchísimo tiempo. Acaba de volver a pasar y veo que las canciones están ocupando el espacio en l...

  • Casual Listener
  • Hola, éste mes me hice premium y estoy super decepcionado. Ya es la segunda vez que se me borran las más de 3000 canciones que descargué y me hace perder muchísimo tiempo. Acaba de volver a pasar y v...
  • yeyegt2002
  • Newbie
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Cant update my address

I live in the UK and am receiving a message that my subscription payment failed. The reason is likely that I moved to a different address. But I have not been able to update my home address on your site. When I click on change payment details, the sy...

  • Casual Listener
  • I live in the UK and am receiving a message that my subscription payment failed. The reason is likely that I moved to a different address. But I have not been able to update my home address on your s...
  • Jspyer
  • Casual Listener
  • 438 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 438 Views
  • 2 replies
  • 0 likes

Is it possible to actually contact support??

I've been trying for 30 minutes to find a way to contact Support but keep being helpfully redirected to the find your own answer route, which doesn't help. I just noticed I'm being charged for a second Spotify account on a seldom used credit card so ...

  • Visitor
  • I've been trying for 30 minutes to find a way to contact Support but keep being helpfully redirected to the find your own answer route, which doesn't help. I just noticed I'm being charged for a seco...
  • MauriceMV
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Can get Premium on my desktop but not on phone

I have had premium for about a year and have been able to use it on my desktop and mobile devices until a few days ago, when my iPhone app reverted to the Free version. I have logged out and logged back in and confirmed that I am using the same login...

  • Casual Listener
  • I have had premium for about a year and have been able to use it on my desktop and mobile devices until a few days ago, when my iPhone app reverted to the Free version. I have logged out an...
  • aduell74
  • Casual Listener
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

I keep trying to reset my password & keep getting this message

I keep trying to reset my password & keep getting this message - Sorry, your form has expired. Please try again.

  • Casual Listener
  • I keep trying to reset my password & keep getting this message - Sorry, your form has expired. Please try again.
  • Jacob
  • Community Legend
  • 304 Views
  • 3 replies
  • 0 likes
  • Login
  • 304 Views
  • 3 replies
  • 0 likes