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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8653 Views
  • 1 replies
  • 9 likes
  • Security
  • 8653 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477397 Views
  • 979 replies
  • 111 likes
  • Account
  • 477397 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209676 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209676 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119711 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119711 Views
  • 72 replies
  • 12 likes

Spotify thinks i'm greek

I've been unable to understand a single word on the play.spotify.com page for a while now, but recently greek translations has started appearing in the windows-app too. I've checked all language and region settings I can find, but it's either "Norway...

  • Regular
  • I've been unable to understand a single word on the play.spotify.com page for a while now, but recently greek translations has started appearing in the windows-app too. I've checked all language and ...
  • MattSuda
  • Spotify Star
  • 987 Views
  • 1 replies
  • 0 likes
  • 987 Views
  • 1 replies
  • 0 likes

How can I seperate my Spotify-Account from Facebook?

I want to seperate my Spotify-Account from my Facebook-Acount.How can I do that?Do I have to delete my account and recreate it afterwards? And can I use my e-mail adress afterwards again?Thanks a lot!

  • Visitor
  • I want to seperate my Spotify-Account from my Facebook-Acount. How can I do that? Do I have to delete my account and recreate it afterwards? And can I use my e-mail adress afterwards again? Thanks...
  • wolwex
  • Newbie
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
  • 261 Views
  • 1 replies
  • 0 likes

Family subscription is not working

Hey, I've been having some problems with my family subscription, this because I'm the owner but none of my family can get the approval from Spotify, I used my facebook account to log in and there I have the same address that my family have and they c...

  • Newbie
  • Hey, I've been having some problems with my family subscription, this because I'm the owner but none of my family can get the approval from Spotify, I used my facebook account to log in and there I h...
  • MattSuda
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Account connected to my mums phone

I logged into my account on my mums phone a month ago and logged out now when ive tryed to play spotify music on my iphone and my mum is using her spotify it says "play music on niki'(mums) iphone" and "play on this iphone" but when i clixk this ipho...

  • Newbie
  • I logged into my account on my mums phone a month ago and logged out now when ive tryed to play spotify music on my iphone and my mum is using her spotify it says "play music on niki'(mums) iphone" a...
  • MattSuda
  • Spotify Star
  • 1060 Views
  • 1 replies
  • 0 likes
  • 1060 Views
  • 1 replies
  • 0 likes

Issues with Premium

As of this afternoon, both my partner and I have been cancelled out of our premium accounts they are both seperate rven through payments for the service, saying the payment didn't go through? He has lost all of his playlists aswell, we both updated o...

  • Newbie
  • As of this afternoon, both my partner and I have been cancelled out of our premium accounts they are both seperate rven through payments for the service, saying the payment didn't go through? He has ...
  • MattSuda
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Charges when moving from Premium to Family

I am looking to change from Spotify Premium to Family, I have only just paid for my monthly subscription for my premium account a few days ago, will I forfeit the amount I have paid when I make this change or if I'm charged on a pro-rata basis can th...

  • Newbie
  • I am looking to change from Spotify Premium to Family, I have only just paid for my monthly subscription for my premium account a few days ago, will I forfeit the amount I have paid wh...
  • MattSuda
  • Spotify Star
  • 1015 Views
  • 1 replies
  • 1 likes
  • 1015 Views
  • 1 replies
  • 1 likes

Hacked account

My account has been hacked. I can logon with my facebook account. But my email adress and password has been changed. I tried too mail my complaint however, i got the notification that spotify will send the reply to the registrered email...witch isnt ...

  • Newbie
  • My account has been hacked. I can logon with my facebook account. But my email adress and password has been changed. I tried too mail my complaint however, i got the notification that spotify will se...
  • kejt_
  • Community Legend
  • 209 Views
  • 1 replies
  • 1 likes
  • 209 Views
  • 1 replies
  • 1 likes

delete the music downloaded

Hi everybodyas my phone is about to explode as the storage memory is full..i need to get rid of some music that i downloaded from spotify in order to be able to listen to it when i am offline, but i don t know how to do it.Can you help please?thanks ...

  • Newbie
  • Hi everybody as my phone is about to explode as the storage memory is full.. i need to get rid of some music that i downloaded from spotify in order to be able to listen to it when i am offline, bu...
  • Bittencourt
  • Spotify Star
  • 304 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 304 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problema con spotify familiar

Me mandan la invitacion a spotify familiar el cual agrego la direccion y me dice que no pueden comprobar que vivo con la persona que es mi primo, vivimos juntos y aparte pongo la direccion de nuestra casa que fue la que registro el, no se que pasa.

  • Newbie
  • Me mandan la invitacion a spotify familiar el cual agrego la direccion y me dice que no pueden comprobar que vivo con la persona que es mi primo, vivimos juntos y aparte pongo la direccion de nuestra...
  • krishcast
  • Newbie
  • 406 Views
  • 2 replies
  • 0 likes
  • 406 Views
  • 2 replies
  • 0 likes

Spotify connect multiple unowned devices

Hi is anyone having this issue? i have done everything recommended and still keep getting these random devices connecting and messing my account up. Got my song playlist deleted and they keep liking stuff. Has anyone come with a solution with this? t...

  • Newbie
  • Hi is anyone having this issue? i have done everything recommended and still keep getting these random devices connecting and messing my account up.   Got my song playlist deleted and they kee...
  • EdChow81
  • Casual Listener
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

How to cancel starbucks premium account

I signed up through my starbucks partner acount and now i want to cancel my subscription but it wont let me because its connected to my starbcuks accont. pls help

  • Newbie
  • I signed up through my starbucks partner acount and now i want to cancel my subscription but it wont let me because its connected to my starbcuks accont. pls help
  • frickthis
  • Casual Listener
  • 14524 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 14524 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to disable Explicit Content

Hello,I have the Family Premium account and am wanting to disable the Explicit content on the kids' accounts. How do can I do this?Thanks in advance.

  • Newbie
  • Hello, I have the Family Premium account and am wanting to disable the Explicit content on the kids' accounts. How do can I do this? Thanks in advance.
  • JulianA_Bogota
  • Roadie
  • 547 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 547 Views
  • 2 replies
  • 0 likes

Why Can't I Use My Spotify Gift Cards to Upgrade to a Premium Account?

The option to upgrade to a premium account doesn't allow you to use a gift card because it's trying to force you to get a trial of the premium account? I can't seem to purchase the premium account at $10/month with my gift cards.....there should be a...

  • Casual Listener
  • The option to upgrade to a premium account doesn't allow you to use a gift card because it's trying to force you to get a trial of the premium account?  I can't seem to purchase the premium acco...
  • emmasalatino
  • Newbie
  • 936 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 936 Views
  • 4 replies
  • 0 likes

Solved!! Problems with the search engine - Artist

My band Apoema just released it's first EP on Spotify, but people are having a hard time finding our profile and album on the platform.When we search for Apoema our profile does not appear under the listed artist, which makes it really hard to find u...

  • Visitor
  • My band Apoema just released it's first EP on Spotify, but people are having a hard time finding our profile and album on the platform. When we search for Apoema our profile does not appear under th...
  • Maxim
  • Spotify Star
  • 484 Views
  • 3 replies
  • 0 likes
  • 484 Views
  • 3 replies
  • 0 likes

Superuser Contribution nummer bovenaan toevoegen in de wachtrij

Hoi, Mijn vraag gaat over de wachtrij.. Als ik een nummer wil toevoegen aan de wachtrij als volgende, dan zet hij hem onderaan de wachtrij.. eerder was dit niet het geval en zette spotify het nummer als volgende.. iemand een idee hoe ik dat kan veran...

  • Newbie
  • Hoi,    Mijn vraag gaat over de wachtrij..    Als ik een nummer wil toevoegen aan de wachtrij als volgende, dan zet hij hem onderaan de wachtrij.. eerder was dit niet het geva...
  • JuanCamilo
  • Roadie
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

my account was hacked

Good night I would like to report a problem with my Spotify Premium. I use the app since the beginning of this year and unfortunately at the end of last month while I was listening songs a user managed to get into my account (giferraco) and changed m...

  • Casual Listener
  • Good night I would like to report a problem with my Spotify Premium. I use the app since the beginning of this year and unfortunatel...
  • Robert_W
  • Community Legend
  • 351 Views
  • 2 replies
  • 0 likes
  • Login
    Other
    Premium
  • 351 Views
  • 2 replies
  • 0 likes

Inloggen via facebook

Ik wil na een lange tijd terug mijn account gebruiken. Blijkbaar stond dit vroeger ingesteld als inloggen via facebook maar wanneer ik hierop klik werkt dit niet. Iemand enig idee wat ik kan doen?

  • Casual Listener
  • Ik wil na een lange tijd terug mijn account gebruiken. Blijkbaar stond dit vroeger ingesteld als inloggen via facebook maar wanneer ik hierop klik werkt dit niet. Iemand enig idee wat ik kan doen?&nb...
  • Hubo
  • Community Legend
  • 472 Views
  • 3 replies
  • 0 likes
  • 472 Views
  • 3 replies
  • 0 likes

Password

My wife forgot her password- As she has changed her job and thereby she has NO access to the Email box, why she can not as for a new password!What to do?Thx for help

  • Newbie
  • My wife forgot her password- As she has changed her job and thereby she has NO access to the Email box, why she can not as for a new password! What to do? Thx for help
  • Robert_W
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

No acces account: Forgotten password, out-of-use email adress

Good afternoon from The Netherlands, This message is written from my laptop since I cannot acces the account on my phone anymore. In short:- Password forgotten -> Cannot change email adress- Email adress no longer in use -> Cannot change password Ela...

  • Casual Listener
  • Good afternoon from The Netherlands,   This message is written from my laptop since I cannot acces the account on my phone anymore.   In short: - Password forgotten     &nbsp...
  • Hubo
  • Community Legend
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes