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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80355 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653696 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734104 Views
18 replies
29 likes
When I try to cancel my subscription it says "Oh No! Something has gone wrong! But don't be sad. You can try again later" Well I've been trying again for the last few days and it's not working. How the heck do you guys not have a support team and ins...
When I try to cancel my subscription it says "Oh No! Something has gone wrong! But don't be sad. You can try again later" Well I've been trying again for the last few days and it's not worki...
Newbie
332 Views
1 replies
0 likes
I cancelled my premium subscription and it said everything was ok. I just checked my credit card today and i got charged for another month. Is it possible to get refunded for this month because I clearly cancelled it and it charged me for an extra mo...
I cancelled my premium subscription and it said everything was ok. I just checked my credit card today and i got charged for another month. Is it possible to get refunded for this month because I cle...
Composer
360 Views
4 replies
0 likes
My account is premium but in the app it appears as "free". How do I solve this?
My account is premium but in the app it appears as "free". How do I solve this?
Composer
200 Views
1 replies
0 likes
I've just got a new phone and I have premium. Can I just log in or can I have more than 2 devices set up
I've just got a new phone and I have premium. Can I just log in or can I have more than 2 devices set up
Roadie
258 Views
1 replies
0 likes
So I tried to used my card to purchase my Spotify student premium account. My card has the money on it, but for some reason won't go through.
So I tried to used my card to purchase my Spotify student premium account. My card has the money on it, but for some reason won't go through.
Community Legend
524 Views
6 replies
0 likes
Hello all, I just registered for Spotify Premium, and was expecting an email as a digital receipt. However, upon checking my account settings, the email address listed is completely wrong and I have no way of fixing it. I created my account with Face...
Hello all, I just registered for Spotify Premium, and was expecting an email as a digital receipt. However, upon checking my account settings, the email address listed is completely wrong and I have ...
Spotify Star
425 Views
1 replies
0 likes
I cannot cancel my subscription. When I go to My Account, Subscription there are not options to cancel.Help
I cannot cancel my subscription. When I go to My Account, Subscription there are not options to cancel.Help
Regular
740 Views
10 replies
0 likes
Earlier today Spotify was working fine. But I just went to share a playlist, and it only gives me the option to "Post to Followers" rather than share with a specific person. The icon for my messages is also gone. I have uninstalled Spotify, and re-do...
Earlier today Spotify was working fine. But I just went to share a playlist, and it only gives me the option to "Post to Followers" rather than share with a specific person. The icon for my messages ...
Composer
534 Views
5 replies
0 likes
I knew the 1st of march was the day my premium would be up from the 3 months for 99 cents. I went and cancelled my premium but I still got charged the 10 dollars. How do I get a refund.
I knew the 1st of march was the day my premium would be up from the 3 months for 99 cents. I went and cancelled my premium but I still got charged the 10 dollars. How do I get a refund.
Community Legend
191 Views
1 replies
0 likes
Is it possible to be able to use the same account on two computers?I have a premium account on one laptop and also stream to my phone, but I want to know if it was possible to use the same premium account to stream from on another computer? If so, th...
Is it possible to be able to use the same account on two computers? I have a premium account on one laptop and also stream to my phone, but I want to know if it was possible to use the same premium ...
Casual Listener
322 Views
1 replies
0 likes
I have logged in to my spotify android with my facebook account, when i try to logging in to my windows spotify, it just opened a login page on my browser, and closed automaticly and nothing happen with my spotify. How to fix it?
I have logged in to my spotify android with my facebook account, when i try to logging in to my windows spotify, it just opened a login page on my browser, and closed automaticly and nothing happen w...
Roadie
258 Views
1 replies
0 likes
Im looking to use a username/pw login as opposed to facebook but i signed up my premium under facebook. tricky thing is that im on family premium and through my research it seems the only way to have a username/pw login if i create a brand new accoun...
Im looking to use a username/pw login as opposed to facebook but i signed up my premium under facebook. tricky thing is that im on family premium and through my research it seems the only way to have...
Roadie
296 Views
1 replies
0 likes
I cancelled my subscription but applied for the 30 day free trial for family package and was charged this morning. I have now tried to cancel again 2 times and it won't let me cancel. I would like a full refund for this month and complete cancellatio...
I cancelled my subscription but applied for the 30 day free trial for family package and was charged this morning. I have now tried to cancel again 2 times and it won't let me cancel. I would like a ...
Composer
261 Views
1 replies
0 likes
Hi there,I deleted my Facebook account and can't login anymore! My account was premium, how to rectify this?
Hi there, I deleted my Facebook account and can't login anymore! My account was premium, how to rectify this?
Composer
291 Views
1 replies
0 likes
O meu periodo de experiencia está acabando e hoje eu recebi uma informação de que haverá uma cobrança do Premium. Mas, eu queria ir da experiencia para o Familia. COmo devo fazer? Espero cobrar o Premium e depois mudo, ou já posso fazer a alteração a...
O meu periodo de experiencia está acabando e hoje eu recebi uma informação de que haverá uma cobrança do Premium. Mas, eu queria ir da experiencia para o Familia. COmo devo fazer? Espero cobrar o Pre...
Spotify Star
192 Views
1 replies
0 likes
Hello, My account was hacked earlier this afternoon. I managed to login with facebook to make this post, but the hacked account was associated with a different email/username. Any help would be appreciated.
Hello, My account was hacked earlier this afternoon. I managed to login with facebook to make this post, but the hacked account was associated with a different email/username. Any help would...
Composer
295 Views
1 replies
0 likes
So I normally pay for the college student premium and that usually only charges me around 5 dollars but this month it charged me 10.71 is there any way I can contact anyone as to why they charged me that?
So I normally pay for the college student premium and that usually only charges me around 5 dollars but this month it charged me 10.71 is there any way I can contact anyone as to why they charged me ...
Community Legend
11514 Views
4 replies
0 likes
Hi! I saw that offer on instagram earlier today and I really wanted it but were in school at the time. But now I can't find it on the web If you got it while it were live, can you please contact me! Maybe you can send the URL to the page. Thanks in a...
Hi! I saw that offer on instagram earlier today and I really wanted it but were in school at the time. But now I can't find it on the web 😞 If you got it while it were live, ...
Spotify Star
464 Views
1 replies
0 likes
I have a spotify premium account that was created with an email that no longer exists. I can login in on my mobile devices, but can't seem to login on a desktop PC. I need to change my email as well as my payment information. Any help is greatly appr...
I have a spotify premium account that was created with an email that no longer exists. I can login in on my mobile devices, but can't seem to login on a desktop PC. I need to change my email as well ...
Community Legend
635 Views
1 replies
0 likes
