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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8911 Views
  • 1 replies
  • 9 likes
  • Security
  • 8911 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479953 Views
  • 979 replies
  • 111 likes
  • Account
  • 479953 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210401 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210401 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120556 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120556 Views
  • 72 replies
  • 12 likes

Which e-mail does my acc have?

Hello,I am writing from another account.My problem is that I need to reset my password but I don't know the email. I only know the ID and spotify doesn't tell me to what email they are going to send their email to reset my password.I need this accoun...

  • Newbie
  • Hello, I am writing from another account. My problem is that I need to reset my password but I don't know the email. I only know the ID and spotify doesn't tell me to what email they are going to s...
  • KatesHere
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
  • 294 Views
  • 1 replies
  • 0 likes

Cant add songs to playlist anymore

I never had a problem adding songs to my playlist on spotify. I would just search up the song and click add to playlist. Bit suddenly i go on spotify and the library button is nowhere to be found and there is no add to playlist button either. Please ...

  • Casual Listener
  • I never had a problem adding songs to my playlist on spotify. I would just search up the song and click add to playlist. Bit suddenly i go on spotify and the library button is nowhere to be found and...
  • Maxim
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 262 Views
  • 1 replies
  • 0 likes

Problema con mi metodo de pago

Hola, no puedo pagar mi cuenta con mi tarjeta de credito, a pesar de que tengo saldo en ella, siempre pague con esta tarjeta y es la primera vez que me pasa algo asi, llame al banco y me dijeron que mi tarjeta no esta bloqueada y que tenia que ponerm...

  • Casual Listener
  • Hola, no puedo pagar mi cuenta con mi tarjeta de credito, a pesar de que tengo saldo en ella, siempre pague con esta tarjeta y es la primera vez que me pasa algo asi, llame al banco y me dijeron que ...
  • Esther1970
  • Newbie
  • 390 Views
  • 6 replies
  • 0 likes
  • Premium
  • 390 Views
  • 6 replies
  • 0 likes

Superuser Contribution Charged

Look I got charged 5 times 2 different accounts. And the never asked for a email or password sign up..

  • Newbie
  • Look I got charged 5 times 2 different accounts. And the never asked for a email or password sign up..
  • Aimee_T
  • Roadie
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
  • 178 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I accidentally linked my FB account to this account, now I can't login to Spotify

I accidentlaly linked my Facebook Account to this Spotify account (the account I'm trying to get into is the head of the family subscription to which this account is attached) and now I can't log into my spotify account at all. I unlinked the account...

  • Newbie
  • I accidentlaly linked my Facebook Account to this Spotify account (the account I'm trying to get into is the head of the family subscription to which this account is attached) and now I can't lo...
  • Aimee_T
  • Roadie
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Access To Artist Page

Hey there so I'm an artist who is not signed to a label and have never tried to set up an artist page or released music officially on my own, I have only been featured on a few tracks that others have released on Spotify. It has come to my attention ...

  • Newbie
  • Hey there so I'm an artist who is not signed to a label and have never tried to set up an artist page or released music officially on my own, I have only been featured on a few tracks that other...
  • Maxim
  • Spotify Star
  • 1657 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1657 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has been paused because it is open somewhere else?

hi im wondering why my spotify gets paused all the time because it might be open on my phone and on my computer? thank you

  • Newbie
  • hi im wondering why my spotify gets paused all the time because it might be open on my phone and on my computer? thank you
  • Aimee_T
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode not reseting number of days to go online

I have deleted the app and reinstalled. However the days never reset to 30. I get my spotify premium through my cell phone carrier. They have confirmed my current subscription ends in august 2017. I'm not sure what to do now.

  • Newbie
  • I have deleted the app and reinstalled. However the days never reset to 30. I get my spotify premium through my cell phone carrier. They have confirmed my current subscription ends in august 2017. I'...
  • MonicaM_Bogota
  • Roadie
  • 496 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 496 Views
  • 1 replies
  • 0 likes

Cannot join family subscription because of false country

Hey there! My mother wants to give me and my brother as a gift spotify premium(family) for eastern. We wanted to already use in our holidays in Spain so my mother created her account in the hotel a few days ago. Unfortunately the country was automati...

  • Casual Listener
  • Hey there!   My mother wants to give me and my brother as a gift spotify premium(family) for eastern.   We wanted to already use in our holidays in Spain so my mother created her accoun...
  • Elisabeth5
  • Casual Listener
  • 281 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 281 Views
  • 3 replies
  • 0 likes

Superuser Contribution Plan familiar

Buenos días no se puede ligar una cuenta a un plan familiar ya ingresamos la dirección pero manda mensaje que tienen problema para saber si recido en el mismo hogar

  • Newbie
  • Buenos días no se puede ligar una cuenta a un plan familiar ya ingresamos la dirección pero manda mensaje que tienen problema para saber si recido en el mismo hogar
  • Aimee_T
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution need help

hello everyone,I'm new here would like to know why am I being charged with rm4 for the 30-days premium free?it says I would not be charged till after the 30 days trial.help:(

  • Newbie
  • hello everyone, I'm new here would like to know why am I being charged with rm4 for the 30-days premium free?it says I would not be charged till after the 30 days trial.help:(
  • Aimee_T
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Forgotten username and password but money being tken out of account for premium

I did the one month free trial of spotify and logged out of spotify by accident and cant remember my username, email or password that i used for this account! So money is currently being taken out of my account for premium because i never canceled th...

  • Newbie
  • I did the one month free trial of spotify and logged out of spotify by accident and cant remember my username, email or password that i used for this account! So money is currently being taken out of...
  • kejt_
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

how do you listen to someone else's playlist

How do I log into my boyfriend;s playlist on my IPhone?  Thanks!

  • Casual Listener
  • How do I log into my boyfriend;s playlist on my IPhone?  Thanks!
  • MartinStoichkov
  • Community Legend
  • 79267 Views
  • 5 replies
  • 2 likes
  • 79267 Views
  • 5 replies
  • 2 likes

How to transfer playlists and everything from one account created with Facebook to a new one?

Hi,I had a Spotify account linked to Facebook. Since I had trouble logging in via Facebook, I decided to create a new Spotify account but not through Facebook email address. Now I want to transfer all the information (playlists, artists followed, etc...

  • Casual Listener
  • Hi, I had a Spotify account linked to Facebook. Since I had trouble logging in via Facebook, I decided to create a new Spotify account but not through Facebook email address.  Now I want to tr...
  • Maxim
  • Spotify Star
  • 308 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 308 Views
  • 3 replies
  • 0 likes

Solved!! HTC ONE m9 Can`t set the music quality

Hey, I`ve bought Spotify Premium Student yesterday and if I try to change the quality on my Smartphone, the option is locked. Also some other things like offline mode etc.I tried to redownload the App, but it didn`t changed anything. Does anyone have...

  • Casual Listener
  • Hey, I`ve bought Spotify Premium Student yesterday and if I try to change the quality on my Smartphone, the option is locked. Also some other things like offline mode etc. I tried to redownload the ...
  • Progred
  • Casual Listener
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am being charged monthly on two credit cards.

I am being charged monthly on two different credit cards. How do I fix? How do I get credited for the extra payments?

  • Newbie
  • I am being charged monthly on two different credit cards. How do I fix?  How do I get credited for the extra payments?
  • fxzoo
  • Newbie
  • 485 Views
  • 2 replies
  • 0 likes
  • 485 Views
  • 2 replies
  • 0 likes

Account takeover

Need help with my account, need to switch password but it's my old email registreted on the spotify so i can't get the link to do a new password or anything!!! And someone has take over my account and it's suuuuucks!!! Need help, need to change my em...

  • Newbie
  • Need help with my account, need to switch password but it's my old email registreted on the spotify so i can't get the link to do a new password or anything!!! And someone has take over my account an...
  • MattSuda
  • Spotify Star
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Solved!! My premium account has been hacked.

Hi there my premium account has been hacked and my email has been changed along with my password, I can still access it via facebook login but I cant change my password since they have changed the e-mail it was connected to. The account name is "timu...

  • Casual Listener
  • Hi there my premium account has been hacked and my email has been changed along with my password, I can still access it via facebook login but I cant change my password since they have changed the e-...
  • timursezgin
  • Casual Listener
  • 463 Views
  • 4 replies
  • 0 likes
  • Account
  • 463 Views
  • 4 replies
  • 0 likes

Solved!! Someone else on my Spotify

Hello someone is recently playing music through my spotify I've logged out of all places and changed my password but Still no luck please help I've attached two pictures the one circled is not mine

  • Casual Listener
  • Hello someone is recently playing music through my spotify I've logged out of all places and changed my password but Still no luck please help I've attached two pictures the one circled is not mine
  • Henrii3
  • Gig Goer
  • 619 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 619 Views
  • 4 replies
  • 0 likes

Subscription Payment

I have two email addresses only and have a Spotify account on each. I notice on my bank statement that I have been charged £9.99 for Spotify Premium, yet both of my Spotify accounts say I am on Spotify Free and I have to listen to adverts in between ...

  • Visitor
  • I have two email addresses only and have a Spotify account on each. I notice on my bank statement that I have been charged £9.99 for Spotify Premium, yet both of my Spotify accounts say I am on Spoti...
  • MattSuda
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes