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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4994 Views
  • 1 replies
  • 9 likes
  • Security
  • 4994 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468360 Views
  • 977 replies
  • 111 likes
  • Account
  • 468360 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206596 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206596 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117940 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117940 Views
  • 72 replies
  • 12 likes

Alterando e-mail facebook vinculado ao Spotify

Cara Comunidade Spotifyniana! Alterei meu endereço de e-mail no facebook há algumas semanas. O e-mail antigo estava vinculado com a minha conta do Spotify. O serviço ainda está funcionando, mas o e-mail mostrado na minha conta do Spotify ainda consta...

  • Newbie
  • Cara Comunidade Spotifyniana!   Alterei meu endereço de e-mail no facebook há algumas semanas. O e-mail antigo estava vinculado com a minha conta do Spotify. O serviço ainda está funcionando, ...
  • Bittencourt
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Info

Buonasera, dal 1 di aprile non sono più un abbonato Premium, e vivo a Berlino ormai stabilmente, ma nel momento in cui cerco di accedere al mio account il messaggio mi dice errore puoi accedere dall'estero solo per 14 giorni, ma io non sono all'ester...

  • Newbie
  • Buonasera, dal 1 di aprile non sono più un abbonato Premium, e vivo a Berlino ormai stabilmente, ma nel momento in cui cerco di accedere al mio account il messaggio mi dice errore puoi accedere dall'...
  • MattSuda
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Spotify Discover

The Spotify discover tab in both the desktop and mobile versions of the the app only shows a selection of " All types of playlists" but all the other things that used to be there are gone, any solutions?

  • Casual Listener
  • The Spotify discover tab in both the desktop and mobile versions of the the app only shows a selection of " All types of playlists" but all the other things that used to be there are gone, any soluti...
  • KatesHere
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Approval for Insights

Hi, Im still waiting for the approval to insights... we've a new record, it's published via cdbaby on spotify, I need to make some artwork to promote it, can you pls help? Thanks

  • Casual Listener
  • Hi, Im still waiting for the approval to insights... we've a new record, it's published via cdbaby on spotify, I need to make some artwork to promote it, can you pls help?   Thanks
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! Some Titles Are in a Different Language Then My Preferred One

Hello, I see titles under Browse menu such as "Enjoy your Sunday" in a different language then English. I double checked my language settings from my Mac and iPhone and it is English. However I see Browse menu titles in a different language both on m...

  • Casual Listener
  • Hello,   I see titles under Browse menu such as "Enjoy your Sunday" in a different language then English.   I double checked my language settings from my Mac and iPhone and it is Englis...
  • Maxim
  • Spotify Star
  • 401 Views
  • 3 replies
  • 0 likes
  • 401 Views
  • 3 replies
  • 0 likes

Somebody else is using my account without my permission

So recently somebody else started using my account to listen music on their phone/pc. I don't know who it is, i'm assuming it's someone from Spain since they listen a lot of spanish music. I've tried changing my password and when i try to set a 'Devi...

  • Newbie
  • So recently somebody else started using my account to listen music on their phone/pc. I don't know who it is, i'm assuming it's someone from Spain since they listen a lot of spanish music. I've tried...
  • labelscollected
  • Community Legend
  • 535 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
    Subscription
  • 535 Views
  • 1 replies
  • 1 likes

Solved!! Spotify says my sister doesn't live in my house so she can't get premium for Familie

I am host of a subscription 'Premium for family', but my sister can't be a member from it. Spotify says she doesn't live at my house, but that's not true and why do they think that? How can I fix this?

  • Casual Listener
  • I am host of a subscription 'Premium for family', but my sister can't be a member from it. Spotify says she doesn't live at my house, but that's not true and why do they think that? How can I fix thi...
  • Robert_W
  • Community Legend
  • 530 Views
  • 3 replies
  • 0 likes
  • 530 Views
  • 3 replies
  • 0 likes

Spotify keeps pausing, saying it is playing somewhere else

I logged out of everywhere and changed password. But the problem persist. No one as far as I know have my previous password, and neither do they have my new one. I am on Windows 10. Haven't used my phone for music today so I am not sure there is a pr...

  • Casual Listener
  • I logged out of everywhere and changed password. But the problem persist. No one as far as I know have my previous password, and neither do they have my new one. I am on Windows 10. Haven't used my p...
  • kejt_
  • Community Legend
  • 333 Views
  • 3 replies
  • 0 likes
  • 333 Views
  • 3 replies
  • 0 likes

Can't Login via Facebook

Cannot login via facebook

  • Newbie
  • Cannot login via facebook
  • MartinStoichkov
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Login
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Entered one year premium code, however i still get Your subscription payment failed.

Hello, first time i used Spotify i used my paypal account to purchase 3 months subscription. after i used it for 3 months i decided to renew and i purchsed 1 year premium code and i entred the code and it was successful. now everytime i log into my a...

  • Casual Listener
  • Hello,  first time i used Spotify i  used my paypal account to purchase 3 months subscription. after i used it for 3 months i decided to renew and i purchsed 1 year premium code and i entr...
  • Hussainalqallaf
  • Casual Listener
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

Facebook login

I have a new Facebook account. How to get my Spotify account to the new Facebook account?

  • Casual Listener
  • I have a new Facebook account. How to get my Spotify account to the new Facebook account?
  • Nico
  • Community Legend
  • 307 Views
  • 3 replies
  • 0 likes
  • Login
    Subscription
  • 307 Views
  • 3 replies
  • 0 likes

My playlists and followers are deleted

I just changed my facebook url and when i logged in my spotify account there was no playlist and any followers. Its looked like a new account lol , what should i do now ? I realy want my playlists back any help ?

  • Newbie
  • I just changed my facebook url and when i logged in my spotify account there was no playlist and any followers. Its looked like a new account lol , what should i do now ? I realy want my playlists ba...
  • MattSuda
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

I Can't use my Spotify account

Hi, i had spotify premium on my account. I cancelled it and now i can't use my Spotify account anymore? I tried to log in with my Facebook account, but then he gives an error code: 3. I already made a new account, can i get my old followers back etc?

  • Newbie
  • Hi, i had spotify premium on my account. I cancelled it and now i can't use my Spotify account anymore? I tried to log in with my Facebook account, but then he gives an error code: 3. I already made ...
  • MattSuda
  • Spotify Star
  • 253 Views
  • 2 replies
  • 0 likes
  • Account
  • 253 Views
  • 2 replies
  • 0 likes

Two accounts switch

Hi, i recently moved to an spotify family abonnement. But the link worked once to love to the other account, but i can not connect with Facebook Because i already did once. So now i can not find friends at spotify Because i get a notification; you ar...

  • Newbie
  • Hi, i recently moved to an spotify family abonnement. But the link worked once to love to the other account, but i can not connect with Facebook Because i already did once. So now i can not find frie...
  • MattSuda
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Email doesn't update after updating it in Facebook

Hello, i want to change the email address i use in Spotify and unlink it from my Facebook account, so i login with an email and a password. How to contact support so i can do that?

  • Visitor
  • Hello, i want to change the email address i use in Spotify and unlink it from my Facebook account, so i login with an email and a password. How to contact support so i can do that?
  • MattSuda
  • Spotify Star
  • 541 Views
  • 8 replies
  • 0 likes
  • 541 Views
  • 8 replies
  • 0 likes

Solved!! music from other account in my library

HiSince yesterday, i've seen other album and music in my library, althought i never listened or download any of these.Thanks for helping

  • Casual Listener
  • Hi Since yesterday, i've seen other album and music in my library, althought i never listened or download any of these. Thanks for helping
  • arnaud92
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

premium membership can't access account

Cant access account despite countless messages and tickets taken, no one has done anything but auto replied restating my inquiry! A new dissapointing brand of neglect disguised as customer service.dbuck-3

  • Casual Listener
  • Cant access account despite countless messages and tickets taken, no one has done anything but auto replied restating my inquiry!  A new dissapointing brand of neglect disguised as customer serv...
  • Hubo
  • Community Legend
  • 335 Views
  • 4 replies
  • 0 likes
  • Account
  • 335 Views
  • 4 replies
  • 0 likes

Non Profit

I am with a Parks andRecreation Department in Tennessee and I was looking into a subscription for my department. I was wondering if you do a tax exempt subscriptions?

  • Newbie
  • I am with a Parks andRecreation Department  in Tennessee and I was looking into a subscription for my department.  I was wondering if you do a tax exempt subscriptions? 
  • MattSuda
  • Spotify Star
  • 606 Views
  • 1 replies
  • 2 likes
  • Subscription
  • 606 Views
  • 1 replies
  • 2 likes

Why Spotify blocked Iran access from a few weeks ago?

Spotify was open for iran in a few weeks ago, this blocking has happend recently, as a premuim cusomter I don't find this acceptable.

  • Casual Listener
  • Spotify was open for iran in a few weeks ago, this blocking has happend recently, as a premuim cusomter I don't find this acceptable.
  • MattSuda
  • Spotify Star
  • 478 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 478 Views
  • 1 replies
  • 0 likes

Gift e-card not delivered

Hi everybody, Yesterday I bought a 3 months e-card as a present and Spotify have bot delivered it yet, on the receipt I received after the payment it was written that the deliver will be done until yesterday (5th of April) but this haven't happened y...

  • Newbie
  • Hi everybody,   Yesterday I bought a 3 months e-card as a present and Spotify have bot delivered it yet, on the receipt I received after the payment it was written that the deliver will be don...
  • MattSuda
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 218 Views
  • 1 replies
  • 0 likes