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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406791 Views
  • 959 replies
  • 107 likes
  • Account
  • 406791 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176401 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176401 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100080 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100080 Views
  • 68 replies
  • 10 likes

Charged twice without having an acount

I got charged in Spotify but I don't have premium, how can I get a refund?

  • Casual Listener
  • I got charged in Spotify but I don't have premium, how can I get a refund?
  • Bittencourt
  • Spotify Star
  • 172 Views
  • 3 replies
  • 0 likes
  • 172 Views
  • 3 replies
  • 0 likes

Family Premium Subscrption missing

I've subscribe Family Premium in Jan 2017, I got charged HKD$78 and shown on my credit card statement, but no email or receipt is received ever. The latest one in account is showing Dec/2016 for $0. I think that monthly fee is good for Jan to Feb, an...

  • Newbie
  • I've subscribe Family Premium in Jan 2017, I got charged HKD$78 and shown on my credit card statement, but no email or receipt is received ever. The latest one in account is showing Dec/2016 for $0. ...
  • grocco126
  • Newbie
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Someone is using my account even after changin password and disconnecting from all devices

Someone continues to use my account and is playing ambient/new-age music - user shows up as WIN-ORHQ29PIMNR. I followed Spotify's "soultion" to change ma=y passowrd on Spotify and Facebook and disconnect from all devices but the user keeps popping ba...

  • Newbie
  • Someone continues to use my account and is playing ambient/new-age music - user shows up as WIN-ORHQ29PIMNR.  I followed Spotify's "soultion" to change ma=y passowrd on Spotify and Facebook and ...
  • jrobb229
  • Newbie
  • 681 Views
  • 3 replies
  • 2 likes
  • Account
    Security
  • 681 Views
  • 3 replies
  • 2 likes

PREMIUM ACCOUNT GOT HACKED

How I can get full access back to my Spotify Premium account? Been paying for it since 2012 and now someone has hacked it and changed phone number, email and password...I can log in with my facebook, but cannot change account credentials (email, phon...

  • Newbie
  • How I can get full access back to my Spotify Premium account? Been paying for it since 2012 and now someone has hacked it and changed phone number, email and password... I can log in with my faceboo...
  • TobiasYoung
  • Composer
  • 250 Views
  • 2 replies
  • 0 likes
  • 250 Views
  • 2 replies
  • 0 likes

Charged twice a month

I've been charged twice a month for well over a year and I'm the only user with only one account! One charge is from Spotify in Surry Hills Australia (which I have receipts for on my spotify account) and the other from Spotify in London (which shows ...

  • Casual Listener
  • I've been charged twice a month for well over a year and I'm the only user with only one account! One charge is from Spotify in Surry Hills Australia (which I have receipts for on my spotify account)...
  • Bittencourt
  • Spotify Star
  • 212 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 212 Views
  • 3 replies
  • 0 likes

Double Charged

I just signed up for the student discount premium status on Spotify, but my bank account says I was charged $5.40 twice yesterday. It also says that I will still be charged again for the next month, but I don't know why I was charged twice for signin...

  • Newbie
  • I just signed up for the student discount premium status on Spotify, but my bank account says I was charged $5.40 twice yesterday. It also says that I will still be charged again for the next month, ...
  • kirashi
  • Community Legend
  • 187 Views
  • 1 replies
  • 1 likes
  • 187 Views
  • 1 replies
  • 1 likes

Superuser Contribution No detecta mi pago

He realizado el pago por medio de oxxo, me llego un correo diciendo que había realizado el pago correctamente. En la pagina de spotify y la app me sale que mi cuenta premium esta en pausa por problemas con mi pago, pero en la página al irme a la opci...

  • Newbie
  • He realizado el pago por medio de oxxo, me llego un correo diciendo que había realizado el pago correctamente. En la pagina de spotify y la app me sale que mi cuenta premium esta en pausa por problem...
  • Alejandro_C
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Compte piraté par desktop-9TR9222

Bonsoir, L'appareil "desktop-9TR9222" est apparu dans les appareils connectés. Je ne sais pas si j'ai réussi à m'en débarassé.J'avais 2 problèmes:1) il utilisait mon compte à ma place et je ne pouvais pas écouter la musique que je voulais2) il envoya...

  • Newbie
  • Bonsoir,   L'appareil "desktop-9TR9222" est apparu dans les appareils connectés. Je ne sais pas si j'ai réussi à m'en débarassé. J'avais 2 problèmes: 1) il utilisait mon compte à ma place et...
  • Bittencourt
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

facebook

how do I use spotify without facebook? I started my account with facebook, but want to delete my profile. I'm on a family plan and don't want to have to start a new account

  • Newbie
  • how do I use spotify without facebook? I started my account with facebook, but want to delete my profile. I'm on a family plan and don't want to have to start a new account 
  • kirashi
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

não estou conseguindo logar meu facebook. preciso de ajuda!

não estou conseguindo logar meu facebook. tinha logado em outra conta. mudei de conta, mas não desvincularam. preciso de ajuda!

  • Visitor
  • não estou conseguindo logar meu facebook. tinha logado em outra conta. mudei de conta, mas não desvincularam. preciso de ajuda!
  • Bittencourt
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Wrong family subscription address entered

I made a big mess out of the family subscription, now my family is blocked out.I started by filling the spotify premium address, however i thought I had made a mistake when inserting the zip code, and told everybody to do the same mistake that I did....

  • Visitor
  • I made a big mess out of the family subscription, now my family is blocked out. I started by filling the spotify premium address, however i thought I had made a mistake when inserting the zip code, ...
  • user-removed
  • Not applicable
  • 449 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 449 Views
  • 1 replies
  • 1 likes

Disabled account

I got an email saying my Spotify account was disabled, or more specifically this is exactly what the email said: "Your payment provider recently recalled an unauthorised payment for Spotify Premium.We’ve now returned the funds, and disabled your Spot...

  • Newbie
  • I got an email saying my Spotify account was disabled, or more specifically this is exactly what the email said: "Your payment provider recently recalled an unauthorised payment for Spotify Premium. ...
  • haiitssymone
  • Regular
  • 609 Views
  • 2 replies
  • 0 likes
  • Account
  • 609 Views
  • 2 replies
  • 0 likes

Perdi os dados do email e conta que tinha uma assinatura premium

Como faço parágrafo Recuperar uma Conta, Sendo Que nao tenho Mais OS Dados de e-mail e Senha fazer spotfy e fazer e-mail?

  • Casual Listener
  • Como faço parágrafo Recuperar uma Conta, Sendo Que nao tenho Mais OS Dados de e-mail e Senha fazer spotfy e fazer e-mail?  
  • Bittencourt
  • Spotify Star
  • 3455 Views
  • 11 replies
  • 1 likes
  • Account
  • 3455 Views
  • 11 replies
  • 1 likes

Solved!! Changing payment method

I need to change my payment method, since I no longer have the credit card which my account was liked to. However, whem I go to this section, the webpage keeps on "thinking" forever and never let me do it.Help???

  • Visitor
  • I need to change my payment method, since I no longer have the credit card which my account was liked to. However, whem I go to this section, the webpage keeps on "thinking" forever and never let me ...
  • user-removed
  • Not applicable
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Solved!! New student email

I am currently switching universities this year and will be enrolling at a new uni this fall, which means a new student email. Will I need to update spotify with my new student email or is it irrelevant? If I have to, how do I change which school it'...

  • Newbie
  • I am currently switching universities this year and will be enrolling at a new uni this fall, which means a new student email. Will I need to update spotify with my new student email or is it irrelev...
  • Mayhewbball15
  • Newbie
  • 773 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 773 Views
  • 2 replies
  • 0 likes

Superuser Contribution Transferring of Student Discount Subscription

So I found out that I had two different Spotify accounts (since I had two Facebook accounts, and I thought I only had one Spotify account connected to my main Facebook account) and I ended up getting the student discount, but it ended up being with t...

  • Newbie
  • So I found out that I had two different Spotify accounts (since I had two Facebook accounts, and I thought I only had one Spotify account connected to my main Facebook account) and I ended up getting...
  • Alejandro_C
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Eliminar cuentas enlazadas a mi spotify

Hola buenas tengo spotify premiun de una cuenta antigua deje de ser premiun y volvi hace unos meses el problema esque tengo otras cuentas enlazadas como facebook playstation y son cuentas que no ocupo hay alguna forma de poder, quitar esas cuentas en...

  • Newbie
  • Hola buenas tengo spotify premiun de una cuenta antigua deje de ser premiun y volvi hace unos meses el problema esque tengo otras cuentas enlazadas como facebook playstation y son cuentas que no ocup...
  • Alejandro_C
  • Spotify Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Purchased premium account and I cannot use it as I am using a foreign card

I am sudent in Denmark but I am doing an erasmus sememster in the Netherlands. I purchased a Spotify premium account using my Danish card when I came here and I cannot use the premium features such as offline listening etc. I have ended my subscripti...

  • Newbie
  • I am sudent in Denmark but I am doing an erasmus sememster in the Netherlands. I purchased a Spotify premium account using my Danish card when I came here and I cannot use the premium features such a...
  • Alejandro_C
  • Spotify Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Solved!! Someone else using my account and even remote logging out wont work

Hi there,I have changed the password on both facebook and spotify and remote logged out of all devices and even removed access to all devices but someone in France named Mathieu keeps logging in and playing french rap songs...Is there any other way o...

  • Casual Listener
  • Hi there, I have changed the password on both facebook and spotify and remote logged out of all devices and even removed access to all devices but someone in France named Mathieu keeps logging in an...
  • missmill
  • Casual Listener
  • 557 Views
  • 2 replies
  • 0 likes
  • 557 Views
  • 2 replies
  • 0 likes

Superuser Contribution payment issue

When i logged in to spotify i clicked on the family sharing option and i started putting in payment details and after i submit everything i realized it only charged me for the single one month subscription. so i cancelled right away. will i get a ref...

  • Newbie
  • When i logged in to spotify i clicked on the family sharing option and i started putting in payment details and after i submit everything i realized it only charged me for the single one month subscr...
  • Alejandro_C
  • Spotify Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes