Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Firstly, I can't find contact information for Spotify's team I stopped using Spotify over a month ago when my phone broke, although I never cancelled the subscrition. Close to a month ago, I tried using Spotify, but could only use Shuffle Play and my...
Hi,I'm a student in college and have been using my spotify discount for over two years now. My account switched back to premium without me noticing and it's been taking out $9.99 the last 3 months, and I JUST realized it. I still want my student subs...
My plan got stopped because my payments didn't go through. I have however contacted my bank and they said they received no attempts of charge by Spotify. I have contacted Spotify, got a robotic answer that didn't even address my message. There is no ...
I moved a while ago, and I believe I changed my adress when I started my family premium subscription. Now I have a third account that I personally use and I've been trying to add it to my family plan, but when I put in my address it says it can't ver...
Hi.i m being chard every month for Spotify Premium, altough i m getting the Basick package! Cheers
I wish to unlink my spotify account to my old psn i cant login to or get access to. How do i unlink my spotify without logging into my old psn acct.
I cancel premium half way through Jan, so xould an employee of your company explain why your system is saying im still premium and you just stole money from me. So, can i have back what doesnt belong to you or do i have to chargeback?
Hi, I have been paying every month for a premium account and I have never had a premium account. My account says I'm still listening to Spotify for free. I would like to cancel this subscription but I don't have the option to cancel it seeing as my a...
It registers me as still on a premium account, however I'd already cancelled my free trial. Can't register through the Spark deal as it asks me to cancel, and when I click cancel brings me to the Spotify account page and says something went wrong.
Hi I am a student and I am being charged two direct debits which are £4.99 each. You're taking it from two different bank accounts on different days of the month. Please help!
Hey, I recently became a grad student and I would love to switch my premium (which is ending this month on the 13th anyways) to a student account. Can someone tell me how to do this? Do I need to cancel my premium account first? Thanks! Beatrice
I recently received an email from Spotify saying that I cancelled my account (which I didn't), and that it would no longer be active starting on February 16th. I am currently unable to log in (I receive a message saying my email address does not exis...
everytime i go to reset my password and click the link it tells me that the link is not vaild or has already been used. who can I get in contact with to remedy the problem or is there another way to get around this
But I pay for premium and I am in my country Australia. What to do? I can lock in at my computer and Ipad.Cheers
everytime i try to join the Family account this <type 'exceptions.ValueError'>:input s contains unassigned code pointscome up and i do not know what it means or what I need to change
About two weeks ago we released our first Single, "Luna Llena", and our band name is Saudadë, but our song is appearing under the band Saudade, and we want to begin promoting our song but are unable to because it´s not our Artist Page! How can I fix ...
I am paying the premium service and I am not having it; And verify that the monthly payment is being made correctly, what can I do ?
I have the same problem, the bank charges me monthly for 5 months the amount of $ 99.00 and I have not had the premium service for months .... it is not fair and it is also not fair that there is a telephone for customer service by part Spotify, it s...
Habe wiederholt versucht einem Familien account beizutreten allerdings kommt jedes mal diese Fahlermeldung auf: <type 'exceptions.ValueError'>:input s contains unassigned code pointsBItte um hilfe !!!!!!
Hay, We had a family subcription to Spotify. On the 7th of February the payment for that subcription was due but there was not enough money on our bank account to make te payment. The FAQ states that there should be several try's and at least a notif...