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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352945 Views
  • 901 replies
  • 105 likes
  • Account
  • 352945 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152564 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152564 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88396 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88396 Views
  • 68 replies
  • 10 likes

Solved!! Changing country and family account

Hello. I have one problem. I signed up a family account without any problem. Problems were coming later, because my family cannot be added as they are in Germany and my profile says I'm in Spain, because I logged in with my Spanish Facebook. The acco...

  • Visitor
  • Hello. I have one problem.   I signed up a family account without any problem. Problems were coming later, because my family cannot be added as they are in Germany and my profile says I'm...
  • Maxim
  • Spotify Star
  • 213 Views
  • 5 replies
  • 0 likes
  • 213 Views
  • 5 replies
  • 0 likes

Solved!! Charged for no reason

I was charged $7.99 for Spotify on the App Store (without any mention of the app costing $7.99) so I assumed that was subscription fee. But I have no premium, what's wrong ?

  • Casual Listener
  • I was charged $7.99 for Spotify on the App Store (without any mention of the app costing $7.99) so I assumed that was subscription fee. But I have no premium, what's wrong ?
  • Maxim
  • Spotify Star
  • 207 Views
  • 3 replies
  • 0 likes
  • 207 Views
  • 3 replies
  • 0 likes

Wrong E-mail, how to change?

Hello. I want to reset my account for reasons. Long story short I created a Spotify account with my Main E-mail, let's call it "live.se"My user name is Falth95Using free mode I connected my account with facebook, later a friend offered me Premium via...

  • Casual Listener
  • Hello.   I want to reset my account for reasons. Long story short   I created a Spotify account with my Main E-mail, let's call it "live.se" My user name is Falth95 Using free mode &...
  • Jacob
  • Community Legend
  • 322 Views
  • 3 replies
  • 0 likes
  • 322 Views
  • 3 replies
  • 0 likes

Some albums are on Spotify, but not available in New Zealand

Hi there, I'm on Spotify in New Zealand.I cannot access or play some albums of my favourite artists (for example Above & Beyond, "We Are All We Need," and Gareth Emery "Northern Lights"). These albums ARE on Spotify, as my friends in Australia and ot...

  • Newbie
  • Hi there, I'm on Spotify in New Zealand. I cannot access or play some albums of my favourite artists (for example Above & Beyond, "We Are All We Need," and Gareth Emery "Northern Lights")...
  • RougePanda
  • Casual Listener
  • 536 Views
  • 1 replies
  • 3 likes
  • Account
    Subscription
  • 536 Views
  • 1 replies
  • 3 likes

Superuser Contribution Improve the way you verify premium accounts

Hi, I was part of a premium account held by an extended family member. We all live at the same house. I got an email last week asking that I verify my zip code so I could remain on the premium account. I entered my zip, as there was nothing in the zi...

  • Newbie
  • Hi, I was part of a premium account held by an extended family member. We all live at the same house. I got an email last week asking that I verify my zip code so I could remain on the premium accoun...
  • FabianS_Bogota
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice per month

In the case that a user has created 2 accounts inadvertently, and has been charged twice because of it, and given that you are not capable of refunding charges that are over 14 days old, an elegant solution would be to close the obsolete account and ...

  • Newbie
  • In the case that a user has created 2 accounts inadvertently, and has been charged twice because of it, and given that you are not capable of refunding charges that are over 14 days old, an elegant s...
  • FabianS_Bogota
  • Roadie
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan familiar en spotify

Quiero iniciar una cuenta de spotify premium familiar pero no se como pagarlo con una tarjeta de prepago como lo puedo hacer

  • Newbie
  • Quiero iniciar una cuenta de spotify premium familiar pero no se como pagarlo con una tarjeta de prepago como lo puedo hacer
  • JulianA_Bogota
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Premium
  • 166 Views
  • 1 replies
  • 0 likes

Solved!! unknown using my account and ways to remove devices

Hello, Today I opened my Spotify client for windows and noticed that music was already playing. It's not a song I know or searched for. Then I noticed 2 new devices connected, one of them being an Ipod Mini which I do not own and was listening to the...

  • Casual Listener
  • Hello,   Today I opened my Spotify client for windows and noticed that music was already playing. It's not a song I know or searched for. Then I noticed 2 new devices connected, one of them be...
  • VintageXP
  • Casual Listener
  • 405 Views
  • 2 replies
  • 0 likes
  • 405 Views
  • 2 replies
  • 0 likes

Invitation code

I am setting my family up on my premium account. It is asking for an invitation code but it isn't in any of my emails (or his) or on my account. How do I find the invitation code for him to put in?

  • Newbie
  • I am setting my family up on my premium account. It is asking for an invitation code but it isn't in any of my emails (or his) or on my account. How do I find the invitation code for him to put in?
  • Maxim
  • Spotify Star
  • 26721 Views
  • 3 replies
  • 1 likes
  • 26721 Views
  • 3 replies
  • 1 likes

Premium invitation not working

We have bough the premium subscription but the code does not work the message says that it is not valid. What is going wrong? TIA Jo

  • Casual Listener
  • We have bough the premium subscription but the code does not work the message says that it is not valid. What is going wrong? TIA Jo  
  • OviiiOne
  • Community Legend
  • 267 Views
  • 4 replies
  • 0 likes
  • 267 Views
  • 4 replies
  • 0 likes

Solved!! Wrongly charged for spotify premium

Hi I have recently (03.07.15) took up the chance to upgrade to premium for a 2 month trial period, this is an offer which you were running until 04.07.15.The trial period should have been free of charge for the 2 months and then after this period if ...

  • Casual Listener
  • Hi I have recently (03.07.15) took up the chance to upgrade to premium for a 2 month trial period, this is an offer which you were running until 04.07.15. The trial period should have been free of...
  • levelheaded
  • Newbie
  • 874 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 874 Views
  • 4 replies
  • 0 likes

Email already used by "deleted" facebook account

Hi, first off sorry for my terrible English... but let's get to my problem.Many years ago I created a Spotify account using my facebook account. But now I don't use this Spotify account nor the facebook account (I changed all my facebook information ...

  • Newbie
  • Hi, first off sorry for my terrible English... but let's get to my problem. Many years ago I created a Spotify account using my facebook account. But now I don't use this Spotify account nor th...
  • ErikG
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 195 Views
  • 1 replies
  • 0 likes

How do I compltely close my acount?

Please help. I need to close my account and cancel subscription. When I follow instructuions to manage subscriptiuons, the page says I do not pay, but I DO!! My phone will not accept any more music, and I cannot access spotify on my work laptop. It s...

  • Newbie
  • Please help. I need to close my account and cancel subscription. When I follow instructuions to manage subscriptiuons, the page says I do not pay, but I DO!! My phone will not accept any more music, ...
  • skj270560
  • Newbie
  • 417 Views
  • 4 replies
  • 1 likes
  • 417 Views
  • 4 replies
  • 1 likes

Paused because spotify is playing elsewhere

My spotify keeps pausing becuase it says my account is being used elsewhere. I connect through Facebook and I just changed my password and logged back in..but I'm still having the same problem.

  • Newbie
  • My spotify keeps pausing becuase it says my account is being used elsewhere. I connect through Facebook and I just changed my password and logged back in..but I'm still having the same problem. 
  • PilotAC
  • Community Legend
  • 242 Views
  • 4 replies
  • 1 likes
  • Account
  • 242 Views
  • 4 replies
  • 1 likes

Transcsition from Premium to Familiar Premium subscription

Last december i got the 3-month subscription. After 1 month, my family got the Familiar Premium.Is my personal premium subscription canceled? Or will I be charged this month for the month renewal? Thank you!

  • Newbie
  • Last december i got the 3-month subscription.  After 1 month, my family got the Familiar Premium. Is my personal premium subscription canceled? Or will I be charged this month for the month re...
  • wingshq
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend got "You listen from [my name] iPad" contiune or listen from iPhone

Got a text from my friend, that have received the following message from spotify today on her phone. (see below) She is logged in on her account.I'm logged in on my account.We have never shared or used one anothers accounts. Have we totally missed so...

spotify.png
  • Newbie
  • Got a text from my friend, that have received the following message from spotify today on her phone. (see below)   She is logged in on her account. I'm logged in on my account. We have neve...
  • JulianA_Bogota
  • Roadie
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 128 Views
  • 1 replies
  • 0 likes

Premium family not working after subscription

I've just subscribed to premium family and it is not working properly (as trump would put it: "Sad!" - people that I've invited cannot join.- in my cellphone I still have only the free features (e.g. I can only play albums in shuffle mode). How can I...

  • Regular
  • I've just subscribed to premium family and it is not working properly (as trump would put it: "Sad!" 🙂    - people that I've invited cannot join. - in my cellphone I still have only the...
  • Bittencourt
  • Spotify Star
  • 408 Views
  • 20 replies
  • 0 likes
  • Account
    Premium
  • 408 Views
  • 20 replies
  • 0 likes

Spotify has paused my premium although the money has come out of my account?

I'm hoping someone can help me! I have an apple email receipt stating that my Spotify payment came out of my account last Wednesday yet from that day my Spotify has been paused because 'my last payment didn't work' even though the money 100% has been...

  • Casual Listener
  • I'm hoping someone can help me! I have an apple email receipt stating that my Spotify payment came out of my account last Wednesday yet from that day my Spotify has been paused because 'my last payme...
  • Jemmadiane-gb
  • Casual Listener
  • 162 Views
  • 2 replies
  • 0 likes
  • 162 Views
  • 2 replies
  • 0 likes