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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello. I have one problem. I signed up a family account without any problem. Problems were coming later, because my family cannot be added as they are in Germany and my profile says I'm in Spain, because I logged in with my Spanish Facebook. The acco...
I was charged $7.99 for Spotify on the App Store (without any mention of the app costing $7.99) so I assumed that was subscription fee. But I have no premium, what's wrong ?
Hello. I want to reset my account for reasons. Long story short I created a Spotify account with my Main E-mail, let's call it "live.se"My user name is Falth95Using free mode I connected my account with facebook, later a friend offered me Premium via...
Hi there, I'm on Spotify in New Zealand.I cannot access or play some albums of my favourite artists (for example Above & Beyond, "We Are All We Need," and Gareth Emery "Northern Lights"). These albums ARE on Spotify, as my friends in Australia and ot...
Não consigo cadastrar meu cartão de crédito pra experimentar o spotify premiun
Hi, I was part of a premium account held by an extended family member. We all live at the same house. I got an email last week asking that I verify my zip code so I could remain on the premium account. I entered my zip, as there was nothing in the zi...
In the case that a user has created 2 accounts inadvertently, and has been charged twice because of it, and given that you are not capable of refunding charges that are over 14 days old, an elegant solution would be to close the obsolete account and ...
Quiero iniciar una cuenta de spotify premium familiar pero no se como pagarlo con una tarjeta de prepago como lo puedo hacer
Hello, Today I opened my Spotify client for windows and noticed that music was already playing. It's not a song I know or searched for. Then I noticed 2 new devices connected, one of them being an Ipod Mini which I do not own and was listening to the...
I am setting my family up on my premium account. It is asking for an invitation code but it isn't in any of my emails (or his) or on my account. How do I find the invitation code for him to put in?
We have bough the premium subscription but the code does not work the message says that it is not valid. What is going wrong? TIA Jo
Hi I have recently (03.07.15) took up the chance to upgrade to premium for a 2 month trial period, this is an offer which you were running until 04.07.15.The trial period should have been free of charge for the 2 months and then after this period if ...
Hi, first off sorry for my terrible English... but let's get to my problem.Many years ago I created a Spotify account using my facebook account. But now I don't use this Spotify account nor the facebook account (I changed all my facebook information ...
Please help. I need to close my account and cancel subscription. When I follow instructuions to manage subscriptiuons, the page says I do not pay, but I DO!! My phone will not accept any more music, and I cannot access spotify on my work laptop. It s...
My spotify keeps pausing becuase it says my account is being used elsewhere. I connect through Facebook and I just changed my password and logged back in..but I'm still having the same problem.
Last december i got the 3-month subscription. After 1 month, my family got the Familiar Premium.Is my personal premium subscription canceled? Or will I be charged this month for the month renewal? Thank you!
Got a text from my friend, that have received the following message from spotify today on her phone. (see below) She is logged in on her account.I'm logged in on my account.We have never shared or used one anothers accounts. Have we totally missed so...
I've just subscribed to premium family and it is not working properly (as trump would put it: "Sad!" - people that I've invited cannot join.- in my cellphone I still have only the free features (e.g. I can only play albums in shuffle mode). How can I...
I'm hoping someone can help me! I have an apple email receipt stating that my Spotify payment came out of my account last Wednesday yet from that day my Spotify has been paused because 'my last payment didn't work' even though the money 100% has been...