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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi All, I am trying to change my email address on my Spotify account.I am aware that you would go through your 'Edit Profile' to do so, however I have forgotten my password. To add to the issue, I do not have access to my old email account (subscribe...
I deleted my Spotify account that was premium about a month ago and I would like to have one again. I no longer have an account and when I created a new one it said my credit card was already in use. How do I sign up for Premium once again?
Hello,I recently tried to upgrade to spotify premium using paypal. I have two accounts and accidently upgrade the wrong one. So i got rid of my subscription and then tried to use the same paypal to upgrade my subscription on the right account. Howeve...
Someone is connected to my Spotify through spotify connect and listening to music. I don't know who it is, all it says is white iPod. Please help. I want them off my account
HelloI moved from USA to Malaysia in 2015. After about a month of using my US based premiummaccount, I received a Spotify message saying I can only use Spotify by switching my US premium account to a Spotify Malaysian account. I assume it knew my pho...
Hi, my dad lives in Malta and I got my premium from his card. Now my mom had started a family premium in Belgium. I can't join because my account is from Malta. How can I change this without giving credit card info?
The form for buying a premium gift card has an issue with the "Choose a delivery date" field. The form doesn't present a date picker for that field so the users need to guess the proper date format if they want to buy a gift card. I believe the expec...
I'm no longer a student but now that I've changed my card details it's asking for my student number and won't let me continue until I've put one in. How do I solve this?
I have family account . But I can't use it when someone else is. It's stops on my device and plays on theirs so it's useless. 2 of the family members are children so use my email a dress on the devices they have as synced to all devices. Is there any...
In December I was on facebook promoting spotify 3 months for 1.99, I would like to understand why besides paying 16.90 my subscription still expired in a month.Misleading advertising?
I got a cupon code from Vodafone. But I have got a warning about issue my premium account. My code is activated succesfully but why do I get this warning still?
Hi, I'm a Starbucks partner and I've recently heard about Spotify's connection with Starbucks and how we can download Premium for free. I've had Spotify Premium for about 6 months now. I read the instructions from this link and I am fairly confused w...
Hello, I just upgraded to family account. Added users, which received an invitation. I openend the invitation on a computer which I used before with another account. It says that I cannot connect, when I click on the link. If I use the URL link on an...
contrate un servicio por tres mese y ya me lo cancelaron al primer mes, que decepcion
Keeping sending in requests and no help in canceling accounts. Don't know what user name is for one of them and have been charged twice a month for 6 months!!
I subscribed to family once, it all worked fine till I didn't pay for my subscription. After paying for a new start to family subscription, my family members are unable to join my account. Error that was mentioned was, "not the same address as the ow...
Hi, I have the premium family account and I'm trying to add my husband and my sister via the invite link. My question is, once they accept will we all be able to play music from our phones at the same time? I heard only one device can play at a time....
I'm a premium user in Canada and I've spent a month on Vacation in Brazil. Upon my return, I was looking forward to listen to some musics I knew was available on Spotify due to the fact that some of my brazilian friends were listen to the same music ...
I bought 3 months Spotify premium as a gift for a friend. Once I was done filling out the info and completed payment. I noticed after the fact that at the bottom screen was a icon to pick your country. It was set to USA when infact I live in Canada. ...
I was charged for premium. I have apple receipt but it still says I have free. ??