Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414888 Views
  • 965 replies
  • 108 likes
  • Account
  • 414888 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181575 Views
  • 119 replies
  • 116 likes
  • Account
  • 1181575 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102148 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102148 Views
  • 68 replies
  • 10 likes

Solved!! Spotify saves to HDD but can't find the files

sorry if wrong place... As title suggests; however i am **somewhat** aware that what i ask is possible, so i am not asking **how** i am asking >>> If i am a premium user **which i am** and the music is in the *public domain* which it is, otherwise Sp...

  • Regular
  • ...ser **which i am** and the music is in the *public domain* which it is, otherwise Spotify is the biggest music pirate ever (joke)   My question is instead... WHY can i not **as a premium user, and i...
  • Barneylee
  • Regular
  • 442 Views
  • 5 replies
  • 0 likes
  • 442 Views
  • 5 replies
  • 0 likes

Superuser Contribution Question about deleting Your Music>Songs

Hello! I can not save more albums on my account, because my 'Songs' playlist has reached it's maximum limit (maybe 10 000 tracks). What will happen, if I simply delete all the tracks from Your Music>Songs playlist? I would like to keep my personal pl...

  • Newbie
  • Hello!   I can not save more albums on my account, because my 'Songs' playlist has reached it's maximum limit (maybe 10 000 tracks). What will happen, if I simply delete all the tracks from Yo...
  • user-removed
  • Not applicable
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con mi invitacion premium

Hola ! No puedo hacer el cambio de Pais a México para que me autorice el codigo de Premium familiar.... No entiendo como cambiar el tema de IP... Quien me puede ayudar?

  • Newbie
  • Hola ! No puedo hacer el cambio de Pais a México para que me autorice el codigo de Premium familiar....   No entiendo como cambiar el tema de IP...   Quien me puede ayudar?
  • user-removed
  • Not applicable
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify lleno!!

Desde hace unos dias aparece un mensaje que dice que mi librería esta llena, que borre canciones para agregar mas contendio. Por que pasa esto?? tengo cuenta premium, no se si es un error y si no lo es, porque spotify limita la cantidad.

  • Newbie
  • Desde hace unos dias aparece un mensaje que dice que mi librería esta llena, que borre canciones para agregar mas contendio.   Por que pasa esto?? tengo cuenta premium, no se si es un error y ...
  • user-removed
  • Not applicable
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution change Free to Premium Account from abroad

Hi, I am currently abroad for a few months and would like to get a Premium account. Unfortunately I dont have a creditcard from this country so I tried with my home creditcard which doesnt work. At the same time I cannot sign up on the german page (h...

  • Newbie
  • Hi,   I am currently abroad for a few months and would like to get a Premium account. Unfortunately I dont have a creditcard from this country so I tried with my home creditcard which doesnt w...
  • user-removed
  • Not applicable
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution alguen que me ayude con corregir este error

No puedo registrarme cuando lo hago con mi correo me dice ESTA CUENTA YA ESTA REGISTRADA , si inicio sesion ingreso mi correo pongo mi contraseña y me sale USTED NO TIENE NINGUNA CUENTA DE FACEBOOK ASOCIADA A SPOTIFY........alguien me puede ayudar y ...

  • Newbie
  • No puedo registrarme cuando lo hago con mi correo me dice ESTA CUENTA YA ESTA REGISTRADA , si inicio sesion ingreso mi correo pongo mi contraseña y me sale USTED NO TIENE NINGUNA CUENTA DE FACEBOOK A...
  • user-removed
  • Not applicable
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Connect]

Hola, quiero desactivar mi cuenta de Facebook pero en la aplicación de escritorio no aparece ninguna opción de preferencias o redes sociales ¿como le hago?

  • Newbie
  • Hola, quiero desactivar mi cuenta de Facebook pero en la aplicación de escritorio no aparece ninguna opción de preferencias o redes sociales ¿como le hago?
  • user-removed
  • Not applicable
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error de Vinculación Facebook-Spotify

Hola. Mi problema es que no puedo vincular mi cuenta de Facebook a Spotify, he tratado muchas veces de hacerlo por todos los medios posibles (desde el ordenador hasta el móvil) pero nunca es exitoso. En el apartado de Aplicaciones en Facebook me apar...

  • Newbie
  • Hola. Mi problema es que no puedo vincular mi cuenta de Facebook a Spotify, he tratado muchas veces de hacerlo por todos los medios posibles (desde el ordenador hasta el móvil) pero nunca es exitoso....
  • user-removed
  • Not applicable
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 200 Views
  • 1 replies
  • 0 likes

Merged Facebook/Normal accounts, Premium and playlists are gone.

Hi, I recently found out that I had two accounts, one Facebook account (Premium, the one I was using daily) and an "abandoned" normal account which was free. I then went ahead and tried merging them into one since I don't like dealing with Facebook w...

  • Casual Listener
  • Hi,   I recently found out that I had two accounts, one Facebook account (Premium, the one I was using daily) and an "abandoned" normal account which was free. I then went ahead and tried merg...
  • ItsJamesJ
  • Community Legend
  • 248 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 248 Views
  • 3 replies
  • 0 likes

Reset password logged back in no access to my Premium or playlists

I was trying to log in on my computer couldnt remember the password so i reset it i can now log in under the same acccount as before on both my computer and phone which is where i used my premium and created my playlists but now i have no access to e...

  • Visitor
  • I was trying to log in on my computer couldnt remember the password so i reset it i can now log in under the same acccount as before on both my computer and phone which is where i used my premium and...
  • KatesHere
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • Premium
  • 200 Views
  • 1 replies
  • 0 likes

hacked?

hello everyone!so i tried logging in this morning but Spotify on all my devices are automatically logged out and requires me to login again, then it says the password is wrong and the email it's connected to is not the one I uses. luckily my Spotify ...

  • Casual Listener
  • hello everyone! so i tried logging in this morning but Spotify on all my devices are automatically logged out and requires me to login again, then it says the password is wrong and the email it...
  • Starbreaker
  • Casual Listener
  • 424 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 424 Views
  • 3 replies
  • 0 likes

Cancelling Premium Subscription from Forgotten Account

It has come to my attention that I have another premium account tied to my card. I have no idea what email this account is under, let alone the username, but I know for a fact that I signed up for another, regualr account on my phone. I do not rememb...

  • Casual Listener
  • It has come to my attention that I have another premium account tied to my card. I have no idea what email this account is under, let alone the username, but I know for a fact that I signed up for an...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Cancelled subscription after payment, commercial immediately despite paid for another month

Hey all,I used to use spotify premium with a student discount. Since the 12 months were over, I got charged full price today. Anyway, I cancelled my subscription. Immediately afterwards, there were commercials - even though I've just paid for another...

  • Newbie
  • Hey all, I used to use spotify premium with a student discount. Since the 12 months were over, I got charged full price today. Anyway, I cancelled my subscription. Immediately afterwards, there...
  • KatesHere
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Company Account

Hello, Is it possible to get an account for a company and have 3 or more accounts with different addresses?

  • Casual Listener
  • Hello,   Is it possible to get an account for a company and have 3 or more accounts with different addresses?
  • LordRollin
  • Community Legend
  • 404 Views
  • 3 replies
  • 1 likes
  • 404 Views
  • 3 replies
  • 1 likes

Solved!! Missing "Year in Review 2016"... other solutions not working.

I've posted in a similar thread, but the accepted answer does not work for me. Making a new thread for visibility and hopefully a solution. https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyaccountrelated/page/1/thread-id/25...

  • Newbie
  • ...orumtopicpage/board-id/spotifyaccountrelated/page/1/thread-id/250853   Browse > Genre & Moods > Wrapped ... does not exist for me.  Like many frustrated in that other thread, I...
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Other
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

Tengo la cuenta de mail que asocie a Spotify bloqueada y no recuerdo la contraseña !! Necesito recuperarla pero no puedo cambiarla ni cambiar la cuenta de mail. Alguna solución ??

  • Newbie
  • Tengo la cuenta de mail que asocie a Spotify bloqueada y no recuerdo la contraseña !! Necesito recuperarla pero no puedo cambiarla ni cambiar la cuenta de mail. Alguna solución ??
  • user-removed
  • Not applicable
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dificuldade plano familiar

Recentemente assinei o plano premium familiar. Quando meus familiares acessam o convite o sistema diz que não é possivel validar o endereço. Já cancelei a assinatua e refiz para checar o endereço informado mas segue o mesmo problema. O que posso faze...

  • Newbie
  • Recentemente assinei o plano premium familiar. Quando meus familiares acessam o convite o sistema diz que não é possivel validar o endereço. Já cancelei a assinatua e refiz para checar o endereço inf...
  • user-removed
  • Not applicable
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution problema cambio nazione

mi sono trasferito in islanda e voglio condividere con la mia ragazza che vive con me il mio account premium con un account premium family, ma non riesco in nessun modo a cambiare la nazione dove vivo, nonostate seleziono islanda risulto sempre in it...

  • Newbie
  • mi sono trasferito in islanda e voglio condividere con la mia ragazza che vive con me il mio account premium con un account premium family, ma non riesco in nessun modo a cambiare la nazione dove viv...
  • user-removed
  • Not applicable
  • 581 Views
  • 1 replies
  • 0 likes
  • 581 Views
  • 1 replies
  • 0 likes