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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9964 Views
  • 3 replies
  • 9 likes
  • Security
  • 9964 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497288 Views
  • 982 replies
  • 112 likes
  • Account
  • 497288 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214250 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214250 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122799 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122799 Views
  • 72 replies
  • 12 likes

Spotify no me quiere dejar cancelar mi suscripción

Desde hace dos días intento cancelar mi suscripción Premium y el único mensaje que obtengo es de disculpas porque al parecer algo está mal en la página y debo intentarlo de nuevo. Está a punto de renovarse un nuevo mes y esto ya me tiene disgustado p...

  • Casual Listener
  • Desde hace dos días intento cancelar mi suscripción Premium y el único mensaje que obtengo es de disculpas porque al parecer algo está mal en la página y debo intentarlo de nuevo. Está a punto de ren...
  • andrettz
  • Casual Listener
  • 447 Views
  • 2 replies
  • 0 likes
  • 447 Views
  • 2 replies
  • 0 likes

Charged Twice A Month

I've read on here multiple times that Spofify charges credit card accounts twice a month. This is absolute bull**bleep**, in my opinion. I have contacted my credit card company and they say the fault falls on Spotify, which is does. I have been charg...

  • Casual Listener
  • I've read on here multiple times that Spofify charges credit card accounts twice a month. This is absolute bull**bleep**, in my opinion. I have contacted my credit card company and they say the fault...
  • Bittencourt
  • Spotify Star
  • 2766 Views
  • 3 replies
  • 2 likes
  • 2766 Views
  • 3 replies
  • 2 likes

Subscription

My subscription is thru Spark NZ but I also get a monthly charge on my credit card. How do I cancel the charge to my card as I don't have any options under subscription because it is thru Spark

  • Newbie
  • My subscription is thru Spark NZ but I also get a monthly charge on my credit card. How do I cancel the charge to my card as I don't have any options under subscription because it is thru Spark
  • osornios
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Student Discount

Hello! For student discount, I used my credientials on another account already. But I made a new account and I was wondering is there anyway I can take away my credentials on my other account and put it onto my new account?

  • Newbie
  • Hello!   For student discount, I used my credientials on another account already. But I made a new account and I was wondering is there anyway I can take away my credentials on my other accoun...
  • osornios
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Cancelación de la cuenta Premiun

Hola, el día 17-10-16 lanzaron Una oferta, about Pagar 300 pesos Por los proximos 3 meses. El Día de Hoy mi Cuenta Seria Cancelada, Ya Que, cumplí DICHO Tiempo, col cancelarla me Encuentro con Que Me cobraron Nuevo ONU mes, Esta Vez un 3099. ¿Por Qué...

  • Newbie
  • Hola, el día 17-10-16 lanzaron Una oferta, about Pagar 300 pesos Por los proximos 3 meses. El Día de Hoy mi Cuenta Seria Cancelada, Ya Que, cumplí DICHO Tiempo, col cancelarla me Encuentro con Que Me...
  • osornios
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
  • 145 Views
  • 1 replies
  • 0 likes

Trying to remove a family member "Oops! An error has occurred please try again" message in RED alway

Always appears and will not let me get into his invite to remove him. He can not get into his Spotify account anymore because he cannot remember his password. He cannot log in to his email either to recover his Spotify account. I want to remove him a...

  • Newbie
  • Always appears and will not let me get into his invite to remove him. He can not get into his Spotify account anymore because he cannot remember his password. He cannot log in to his email either to ...
  • osornios
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

trying to upgrade but it won't accept my postal code

Hello, I'm trying to upgrade my account but I keep getting an error that I haven't entered a valid postal code. I checked over and over, and it is correct. I've tried on my phone and in my browser. I want to upgrade - why can't I get past that screen...

  • Newbie
  • Hello,   I'm trying to upgrade my account but I keep getting an error that I haven't entered a valid postal code.  I checked over and over, and it is correct.  I've tried on my phone...
  • Masta_22
  • Roadie
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

SUSCRIPCION FAMILIAR

Hola, tengo un problema con mi cuenta spotify. Me enviaron el link para unimer a un plan familiar pero me dice que ya me he suscrito a dos planes los dos ultimos meses. Que puedo hacer al respecto? Ya no podré unirme a otro plan familiar y tengo que ...

  • Newbie
  • Hola, tengo un problema con mi cuenta spotify. Me enviaron el link para unimer a un plan familiar pero me dice que ya me he suscrito a dos planes los dos ultimos meses. Que puedo hacer al respecto? Y...
  • osornios
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help sort out my spotify

Hi when I bought my current phone last year I had a choice of having sky news or spotify within the package. I choose spotify and ever since I can't seem to work it... I have been trying to fix the problem myself but it just won't work and I need hel...

  • Newbie
  • Hi when I bought my current phone last year I had a choice of having sky news or spotify within the package. I choose spotify and ever since I can't seem to work it... I have been trying to fix the p...
  • FabianS_Bogota
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

expire early??

I paid for a 3 month premium subscribtion on 31 DEC 2016. Origianlly, the expire day is on 31 Mar 2017. I like the premium service and pay an one year sub. today, 28 Feb 2017.Now the account info. shows the expire date will be 28 Mar 2018. Why not 31...

  • Newbie
  • I paid for a 3 month premium subscribtion on 31 DEC 2016. Origianlly, the expire day is on 31 Mar 2017. I like the premium service and pay an one year sub. today, 28 Feb 2017. Now the account info. ...
  • osornios
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Adds playing while having a premium subscription

Recently adds have started playing in Spotify - even though I have a premium paid subscription. Have terms changed, or is something up.....I don't believe adds should be coming through.

  • Casual Listener
  • Recently adds have started playing in Spotify - even though I have a premium paid subscription.   Have terms changed, or is something up.....I don't believe adds should be coming through.
  • AnatolePerry
  • Casual Listener
  • 171 Views
  • 2 replies
  • 0 likes
  • 171 Views
  • 2 replies
  • 0 likes

Cambiar premium y unime a una premium familiar

Hola, tengo una una cuenta que ya expiro su subscripcion premium, y ahora intento unirme al plan familiar que compro mi hermano y él esta en Perú. El problema es que mi cuenta esta en Estados Unidos, y no me deja cambiar el país, a pesar de que estoy...

  • Newbie
  • Hola, tengo una una cuenta que ya expiro su subscripcion premium, y ahora intento unirme al plan familiar que compro mi hermano y él esta en Perú. El problema es que mi cuenta esta en Estados Unidos,...
  • osornios
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution 1 month premium finished before end of the month!

Hi everyone. I did upgrade my account for a month on February, 4th, and naturally it should get finished on March, 4th. But it's already finished and I don't know what to do. I did buy a gift card from a website in my country, but they don't answer m...

  • Newbie
  • Hi everyone.   I did upgrade my account for a month on February, 4th, and naturally it should get finished on March, 4th. But it's already finished and I don't know what to do.   I did ...
  • FabianS_Bogota
  • Roadie
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
  • 193 Views
  • 1 replies
  • 0 likes

Ingresar la fecha de la tarjeta de credito

Buenas tardes, el día de hoy me toca cambiar la tarjeta de crédito por medio de la cual se realiza el pago del servicio de spotify, pero cuando actualizo la tarjeta no me deja ingresar la fecha que es (01/23), como hago para ingresar esta fecha y me ...

  • Newbie
  • Buenas tardes, el día de hoy me toca cambiar la tarjeta de crédito por medio de la cual se realiza el pago del servicio de spotify, pero cuando actualizo la tarjeta no me deja ingresar la fecha que e...
  • osornios
  • Spotify Star
  • 497 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 497 Views
  • 1 replies
  • 0 likes

How to extend the student subscription?

I´ve been using spotify for students for over a year and now my student subscription expires this month. I am still a stundent and would love to use spotify as one. How do I extend my subscription? Does anyone know? Thank you.

  • Casual Listener
  • I´ve been using spotify for students for over a year and now my student subscription expires this month. I am still a stundent and would love to use spotify as one. How do I extend my subscription? D...
  • osornios
  • Spotify Star
  • 8729 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 8729 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium package

I am paying for the premium package but am unable to access when I am off line.

  • Visitor
  • I am paying for the premium package but am unable to access when I am off line.
  • FabianS_Bogota
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moving from Deutsche Telekom Spotify Account to Spotify Family

Hi all, I would like to move my Spotify premium account from Deutsche Telekom (billing via DTAG) to Spotify (billing via Spotify) and change to Spotify Family.I wonder what the right steps are for this kind of transition.For sure I don`t want to kill...

  • Casual Listener
  • Hi all,   I would like to move my Spotify premium account from Deutsche Telekom (billing via DTAG) to Spotify (billing via Spotify) and change to Spotify Family. I wonder what the right steps...
  • mattbug64
  • Casual Listener
  • 416 Views
  • 3 replies
  • 0 likes
  • 416 Views
  • 3 replies
  • 0 likes

being charged twice

Hello,My bank statement is showing that I was charged twice this month for my premium subscription. Please Help.

  • Newbie
  • Hello, My bank statement is showing that I was charged twice this month for my premium subscription.  Please Help.
  • Bittencourt
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Set device password. Oh no! Something has gone wrong!

Hey,I am trying now for 2 days setting a password.I get the link via email, but it links me to:Oh no! Something has gone wrong! Any ideas? Thanks

  • Casual Listener
  • Hey, I am trying now for 2 days setting a password. I get the link via email, but it links me to: Oh no! Something has gone wrong!   Any ideas? Thanks  
  • Hubo
  • Community Legend
  • 957 Views
  • 5 replies
  • 1 likes
  • 957 Views
  • 5 replies
  • 1 likes