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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8964 Views
  • 1 replies
  • 9 likes
  • Security
  • 8964 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480823 Views
  • 979 replies
  • 111 likes
  • Account
  • 480823 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210604 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210604 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120720 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120720 Views
  • 72 replies
  • 12 likes

HELP! Password Issues with a deactivated email account

Hello. I began using spotify in 2010 and used my then email account. I deactivated that account many years ago and I have now tried to change the email on my account settings. However to change the account I need to put in my current password. I have...

  • Newbie
  • Hello. I began using spotify in 2010 and used my then email account. I deactivated that account many years ago and I have now tried to change the email on my account settings. However to change the a...
  • feelikeastrangr
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
  • 275 Views
  • 1 replies
  • 0 likes

Not a member

I do not have an acct but my bank has been charged several times can someone please contact me

  • Newbie
  • I do not have an acct but my bank has been charged several times can someone please contact me
  • KatesHere
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Paid for student premium got robbed

I paid for student premium, the site said the payment didn't go through, I tried multiple times and then went to the bank.The bank said I had indeed been charged the first time and that the other times had been refunded. However my account says I'm s...

  • Newbie
  • I paid for student premium, the site said the payment didn't go through, I tried multiple times and then went to the bank. The bank said I had indeed been charged the first time and that the other...
  • KatesHere
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Plano de teste

Caso eu inicie o plano de testes hoje, dia 02 de fevereiro, a cobrança iniciaria a partir de Março ou em Abril, considerando que tenho 30 dias de teste grátis. Obrigado pela atenção!

  • Newbie
  • Caso eu inicie o plano de testes hoje, dia 02 de fevereiro, a cobrança iniciaria a partir de Março ou em Abril, considerando que tenho 30 dias de teste grátis. Obrigado pela atenção!
  • Bittencourt
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

How to add family members into family plan when they already use spotify premium account

How do you manage to invite family members to a family plan when they already use spotify premium account?? This seem to be a mission impossible action. I have tried to send e-mail from the family plan as well as only the link. Regardless no one gets...

  • Casual Listener
  • How do you manage to invite family members to a family plan when they already use spotify premium account?? This seem to be a mission impossible action. I have tried to send e-mail from the family pl...
  • kmarchi0
  • Newbie
  • 7003 Views
  • 5 replies
  • 0 likes
  • Premium
  • 7003 Views
  • 5 replies
  • 0 likes

Premium for family

Hi, My boyfriend subscribed premium for family and invited me. We're living in the UK but as I have a portuguese account I'm getting an error message 'we couldn't add you to Premium for Family as your account needs to be based in the same country as ...

  • Newbie
  • Hi,   My boyfriend subscribed premium for family and invited me. We're living in the UK but as I have a portuguese account I'm getting an error message 'we couldn't add you to Premium for Fami...
  • Jacob
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • Premium
  • 381 Views
  • 1 replies
  • 0 likes

Familiar account / Impossible to USE

Hello,i had Premium spotify for almost 3 years. About 6 months ago i bought sporify Family account, just for my wife. She is the only one with the invitation. However, its been impossible to use it, and the 6months have been paid without getting the ...

  • Newbie
  • Hello, i had Premium spotify for almost 3 years.  About 6 months ago i bought sporify Family account, just for my wife. She is the only one with the invitation. However, its been impossibl...
  • Jacob
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • Account
  • 428 Views
  • 1 replies
  • 0 likes

Deleted my Facebook account - Did I lose everything?

Hello all, I deleted my Facebook account. Didn't need that **bleep** in my life anymore One of the unexpected results of this, was that my Spotify account - that was linked to my Facebook account - was no longer accessible. I had years of playlists &...

  • Newbie
  • Hello all,   I deleted my Facebook account.  Didn't need that **bleep** in my life anymore 🙂  One of the unexpected results of this, was that my Spotify account - that was linked t...
  • ErikG
  • Roadie
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Family premium

I can't listen to different music on different devices. I have read different answers on here but I still don't understand. Please help, having total blonde moment. Thanks x

  • Regular
  • I can't listen to different music on different devices. I have read different answers on here but I still don't understand. Please help, having total blonde moment. Thanks x
  • Debi15
  • Regular
  • 466 Views
  • 11 replies
  • 0 likes
  • 466 Views
  • 11 replies
  • 0 likes

Solved!! Phone carrier subscription issue

So on January 20, 2017 I renewed my subscription to Spotify the basic way with credit card. Just today I noticed that I am eligible to get 6 months Spotify free with my new phone plan purchased a couple weeks ago (with Rogers). I connected my phone a...

  • Casual Listener
  • So on January 20, 2017 I renewed my subscription to Spotify the basic way with credit card. Just today I noticed that I am eligible to get 6 months Spotify free with my new phone plan purchased a cou...
  • JCdotnl
  • Roadie
  • 633 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 633 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution UNiDAYS Student discount

days, however it says my unidays account is already associated with another spotify account. However I have only ever had one account, the one I am trying to upgrade, how is best to sort this?

  • Newbie
  • days, however it says my unidays account is already associated with another spotify account. However I have only ever had one account, the one I am trying to upgrade, how is best to sort this?
  • ZullyB
  • Roadie
  • 677 Views
  • 1 replies
  • 0 likes
  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Family Not Working

I sent a like to my family member and it was working for about a month then he got kicked off saying he wasnt a family premium member. So i deactivated his account and issued him a new code. And this is what is happening When I first open the app on ...

  • Newbie
  • I sent a like to my family member and it was working for about a month then he got kicked off saying he wasnt a family premium member. So i deactivated his account and issued him a new code. And this...
  • ZullyB
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! Headspace

I pay for spotify premium via PayPal. I want to upgrade to Headspace combo but it's asking for my card details? Can't I add to the PayPal?

  • Casual Listener
  • I pay for spotify premium via PayPal. I want to upgrade to Headspace combo but it's asking for my card details? Can't I add to the PayPal?
  • KatesHere
  • Community Legend
  • 594 Views
  • 3 replies
  • 0 likes
  • 594 Views
  • 3 replies
  • 0 likes

Tries to connect to fb instead of letting me use my e-mail

I do not have a Facebook associated with my account, however when I try to login with my e-mail and password it pops up "no facebook associated with an account, please sign up". I thought at first my login info was wrong cause it's been a good minute...

  • Newbie
  • I do not have a Facebook associated with my account, however when I try to login with my e-mail and password it pops up "no facebook associated with an account, please sign up". I thought at first my...
  • KatesHere
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Login
  • 188 Views
  • 1 replies
  • 0 likes

Travelled to another country, came back, and all friends and playlists disappeared

I'm Canadian. I travelled to the US. My account country was changed to US. When I returned I had to change the country code back to Canada to continue using my account. When I changed it back to Canada, all of my friends and playlists were gone. What...

  • Newbie
  • I'm Canadian.   I travelled to the US. My account country was changed to US.   When I returned I had to change the country code back to Canada to continue using my account.   Whe...
  • KatesHere
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify free didn't run for 1 month

Hallo,I tryed Spotify for free, but after few days my free account was stopped. I didn't use it on more than 3 devices and I really don't know why it doesn't work anymore.Anyone has ideas?Thank you

  • Visitor
  • Hallo, I tryed Spotify for free, but after few days my free account was stopped. I didn't use it on more than 3 devices and I really don't know why it doesn't work anymore. Anyone has ideas? T...
  • user-removed
  • Not applicable
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium

I decided to start using Spotify again, so I switched from the normal Premium account I used to have to Student Premium. I checked my bank account and I have been charged from Spotify however, I still have the basic free Spotify with all of the comme...

  • Newbie
  • I decided to start using Spotify again, so I switched from the normal Premium account I used to have to Student Premium. I checked my bank account and I have been charged from Spotify however, I stil...
  • ZullyB
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution No tengo más premium

Hola! Les comento mi problema:Resulta que yo estoy pagando Spotify premium con una tarjeta X del banco Y. Cambié la tarjeta X por una igual pero nueva. Sigo pagando el premium pero no tengo el servicio.Agradecería mucho que me ayudaran

  • Newbie
  • Hola! Les comento mi problema: Resulta que yo estoy pagando Spotify premium con una tarjeta X del banco Y. Cambié la tarjeta X por una igual pero nueva. Sigo pagando el premium pero no tengo el serv...
  • ZullyB
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Account name

Is it possible to change your account name?? And if it is how can i change this?

  • Casual Listener
  • Is it possible to change your account name?? And if it is how can i change this? 
  • valetino
  • Casual Listener
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes