Accounts

How do i cancel my subscription if i cant log into my account?

I forgot my email and password and am logged onto my phone. i can only see my username. so how can i cancel my subscription?

Deleted email and forgotten password on Spotify account.

Here's what we got from you: I have 2 accounts for my Spotify. Accidentally of course but one of the accounts I can no longer access because my email is no longer active for that account. The email associated with that account was tyler_hettinger@yah...

No premium after paynent

Pay for 6 month still no premium acces....

Can't find profiles searching on iPhone

Help. We've just got family membership. I'm searching for profiles I know exist, on my iPhone Spotify App and it's not coming up. Searching with username. Help....

Separate Artist with Same Name

Please separate these two artists with the same name: KonquestThe incorrect items have been pointed out in red below: Thanks!

Spotify premium

I cant listen to Spotify as a platinum member even though I paied for it. What to to??

getting advertising on paid subscription on Amazon Fire tablet

I received an Amazon Fire tablet as a gift. I have a paid Spotify subscription (early US adopter fee). I do not get ads on my desktop or laptop but I am getting ads on my tablet. How do I fix this? I do not want to hear upgrade to Spotify premium or ...

I lost my gift card that I bought online. Can I get the code back?

I recently bought a $25 Spotify gift card from Amazon.com. Unfortunately I lost it and I can't find it anywhere. Is there anyway I can get the code back or somehow redeem it? Thank you

Cancel subscription

Im needing to cancel my daughters subscription. She passed away last month and I don't know her account info. My credit card is still getting charged for her subscription. This is an extremely difficult time for me and trying to get this done it is s...

Superuser Contribution Using spotify in different countries

Hey all, Here it's my question: I am Portuguese, living in Germany. I created my spotify in Germany and I wanted to get the Premium. I tried to do it with my PayPal (portuguese account) and it doesn't work because I should have the same country relat...

Plan familiar

Por alguna razón salí del plan familiar y no puedo volver a integrarme. Me dice que el titular y yo no compartimos la misma dirección física.Colocamos la misma dirección por lo que no puede ser ese el problema.Además hice todo lo que se me pidió en l...

Superuser Contribution cant log in with my facebook account

Hello i have some problemI just bought a new phone- if you wanna know what brand is, its XiaomiMy older brand phone is Xiaomi too, but I bought another type I always log in with my facebook account, but my new phone cant log in with it It says :'You ...

Superuser Contribution No puedo iniciar sesión en la app del celular

Superuser Contribution Canceled subscription

I was just wondering when yoy guys will activate my account again you guys can activate my a count again it's been 24h that you've canceled it without telling me plz get to me as soon as possible

Student Discount

So I applied for the student discount 3 times & it charged me those 3 times!!!! It said nothing about charging, it only said my student information wasn't verified. So why did I get charged $15 for **bleep**ing nothing ???? I've been trying to contac...

I got charged for premium and iam still on free

On 5th of January I bought my premium membership after 5 days spotify delete all of my songs and play list and says that I am free member what the **bleep** happen I have my credit card number and date purchasedPlz help I love spotify and I also dont...

Superuser Contribution pague en ITUNES y no tengo servicio premium

pagué mi suscripción premium desde lTUNES y aún sigo sin servicio Premium, me descontaron de mi cuenta itunes 139.00 y no tengo Premium, que puedo hacer, quien me ayuda

Superuser Contribution Stuck Spotify Premium renewal in ANOTHER country

Hello Spotify community! I hope you guys can help me solve this problem.I moved last year from UK to Indonesia after finishing my study there. There are still some balance on my visa card that I use to pay for premium renewal since the sum of the bal...

Closed facebook = closed playlist

I have closed my facebook and then loggede in on spotify with an other account. Since my facebook is closed, my playlist is closed/gone too. Is it possible to open the fb accounts playlist so I can follow from my new account while still having my fac...