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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
75511 Views
26 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
92928 Views
9 replies
2 likes
Hey Spotify Team, I wanted to invite a family member who lives with me in the same house to Spotify Family. After registering him with his email ID, he enters his personal data and is than asked to confirm that he has the same email adress like me (n...
Hey Spotify Team, I wanted to invite a family member who lives with me in the same house to Spotify Family. After registering him with his email ID, he enters his personal data and is than ask...
Roadie
311 Views
1 replies
0 likes
I have a premium account under my facebook signin paid via my sprint bill, but I deactivate facebook and have a regular user name sign in, how can i switch to my user name account and not lose my play list from the facebook signin
I have a premium account under my facebook signin paid via my sprint bill, but I deactivate facebook and have a regular user name sign in, how can i switch to my user name account and not lose my pla...
280 Views
0 replies
0 likes
I was added to Spotify Family account, but I keep getting error saying "We are unable to redeem code" I can't access anything. I was given a code but I just get that message.
I was added to Spotify Family account, but I keep getting error saying "We are unable to redeem code" I can't access anything. I was given a code but I just get that message.
219 Views
0 replies
0 likes
I pay for spotify premium every single month but my music won't even play when I'm offfline not to mention that I can't search for anything.
I pay for spotify premium every single month but my music won't even play when I'm offfline not to mention that I can't search for anything.
Not applicable
479 Views
4 replies
0 likes
Hi all, my paypal payment to Spotify family expired so was put onto free account again. Re-subscribed with updated payment details only to see all my family members have been removed. So I go to add them back in (total pain!) only to get a response t...
Hi all, my paypal payment to Spotify family expired so was put onto free account again. Re-subscribed with updated payment details only to see all my family members have been removed. ...
Casual Listener
441 Views
2 replies
0 likes
How do I cancel my cedit card linked to my 18 year olds spotify account as h is now working and moving out of home and I do not wish to continue paying
How do I cancel my cedit card linked to my 18 year olds spotify account as h is now working and moving out of home and I do not wish to continue paying
160 Views
0 replies
0 likes
I don't know my password or email but I only know The user name but I want to cancel Spotify because it's I just don't want it but I want to unsubscribeI rI don't know if you guys have a phone number or anything so I could talk to someone representat...
I don't know my password or email but I only know The user name but I want to cancel Spotify because it's I just don't want it but I want to unsubscribeI rI don't know if you guys have a phone number...
174 Views
0 replies
0 likes
Buenas Tardes:En mi extracto bancario veo Que Me Han cobrado Cuatro Veces el servicio y tomo La Oferta de Navidad Que cuesta $ 900, Como podria Solucionar Aquello, Pague el servicio para dos cuentas de Pero me cobraron Dos Veces en Ambas, y aparte go...
Buenas Tardes: En mi extracto bancario veo Que Me Han cobrado Cuatro Veces el servicio y tomo La Oferta de Navidad Que cuesta $ 900, Como podria Solucionar Aquello, Pague el servicio para dos cuenta...
169 Views
0 replies
0 likes
Estoy muy decepcionada con Spotify... ósea cobran anualmente 202 soles por estar conectados con música y aparte 5.90 dólares q me lo cargan a la tarjeta.... que graciosos.... pues yo no pienso pagar esos 5.90 dólares.
Estoy muy decepcionada con Spotify... ósea cobran anualmente 202 soles por estar conectados con música y aparte 5.90 dólares q me lo cargan a la tarjeta.... que graciosos.... pues yo no pienso pagar ...
Roadie
224 Views
1 replies
0 likes
I have attached a screenshot of my subscriptions/billing page. You will notice that there is no link there to "manage" my subscription! I am trying to cancel my free trial before I start getting charged for premium.
I have attached a screenshot of my subscriptions/billing page. You will notice that there is no link there to "manage" my subscription! I am trying to cancel my free trial before I start getting char...
Casual Listener
317 Views
2 replies
1 likes
My dad and I use the same premium account.We have different music tastes and don't know if it will undownload his songs from his phone if I take then off my kindle.I know there is an option to split the account but my kindle does not do that for some...
My dad and I use the same premium account. We have different music tastes and don't know if it will undownload his songs from his phone if I take then off my kindle. I know there is an option to sp...
Roadie
469 Views
1 replies
1 likes
8th december ipaid for 3 months promoción tu premium... from toda y my account is free and my play lists desapeared" in "Accounts and Subscriptions"cibo del pedido 1404486516019Fecha8 de diciembre de 2016Número de orden399389873784074Forma de pagoCar...
8th december i paid for 3 months promoción tu premium... from toda y my account is free and my play lists desapeared" in "Accounts and Subscriptions" cibo del pedido 1404486516019 Fecha 8 de d...
Casual Listener
200 Views
1 replies
0 likes
I could play music on my PC last night but now I just keep getting Error code 4 and it says that I am offline when I know that I;mm not. I've read lots of posts on how to rectify this but none seem to help. Works great on my mobile but not on PC. HEL...
I could play music on my PC last night but now I just keep getting Error code 4 and it says that I am offline when I know that I;mm not. I've read lots of posts on how to rectify this but none ...
Roadie
241 Views
1 replies
0 likes
I'm trying to change my credit card information because I got a new credit card. Every time I click on "Update Details" button under the "Subscription and payments" window, Spotify takes me to a screen that says "Oops! Something has gone wrong!" Anyo...
I'm trying to change my credit card information because I got a new credit card. Every time I click on "Update Details" button under the "Subscription and payments" window, Spotify takes me to a...
Newbie
595 Views
3 replies
1 likes
I had the college discount for premium and now it is no longer being applied to my account. I read somewhere that it is only good for 12 months but you can extend it once the 12 months runs out. How can I do this?Thanks
I had the college discount for premium and now it is no longer being applied to my account. I read somewhere that it is only good for 12 months but you can extend it once the 12 months runs out. How ...
Newbie
271 Views
2 replies
0 likes
How can I switch from logging in using my Facebook Account login to just logging in as a user into Spotify with a user I.D. & Password? I am a premium member... thanks!
How can I switch from logging in using my Facebook Account login to just logging in as a user into Spotify with a user I.D. & Password? I am a premium member... thanks!
Spotify Star
264 Views
1 replies
0 likes
I live in Switzerland, yet my chosen language is English. I still get spotify advertisements in German - both when I'm listening but also on email. I tried but could not change the country in my settings as it's associated with my phone number etc......
I live in Switzerland, yet my chosen language is English. I still get spotify advertisements in German - both when I'm listening but also on email. I tried but could not change the country in my sett...
Roadie
372 Views
1 replies
1 likes
Hi, Im a free Spotify user, wanted to upgrade, but when i entered my credit card number an error appeared... so i ended up being charged, but no premium!!! I have my notification from my bank... what can i do?
Hi, Im a free Spotify user, wanted to upgrade, but when i entered my credit card number an error appeared... so i ended up being charged, but no premium!!! I have my notification from my bank......
Newbie
1148 Views
11 replies
7 likes
I want to set up the payment subscription month by month because bank differ amounts in 24 months and I don't want that
I want to set up the payment subscription month by month because bank differ amounts in 24 months and I don't want that
Roadie
203 Views
1 replies
0 likes
Spotify has been charging me for premium for two months and I have never authorized it. It won't let me cancel because my account says I'm on Spotify free.
Spotify has been charging me for premium for two months and I have never authorized it. It won't let me cancel because my account says I'm on Spotify free.
Roadie
301 Views
1 replies
0 likes
