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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9931 Views
  • 3 replies
  • 9 likes
  • Security
  • 9931 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 494133 Views
  • 981 replies
  • 112 likes
  • Account
  • 494133 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214032 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214032 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122710 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122710 Views
  • 72 replies
  • 12 likes

Superuser Contribution I am purchasing Spotify Premium for my grandson to use mainly on his cellphone. How can he sign in w

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am purchasing Spotify Premium for my grandson to use mainly on his cellphone. How can he si...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am pu...
  • Carlos_Cougar
  • Spotify
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution not getting reset password E-Mail

PlanFreeCountryAT My Question or IssueI forgot the password to this Account:Lost AccountSo I tried resetting it here: https://accounts.spotify.com/en/password-reset .Now the problem I have is, that I'm not getting an E-Mail. It's not in the Junk fold...

  • Casual Listener
  • Plan Free Country AT   My Question or Issue I forgot the password to this Account: Lost Account So I tried resetting it here: https://accounts.spotify.com/en/password-reset . Now the pr...
  • Paulus12345
  • Casual Listener
  • 509 Views
  • 2 replies
  • 0 likes
  • Account
  • 509 Views
  • 2 replies
  • 0 likes

Account On Xbox

Hey, i have a premium account on my xbox but i cant remember the mail and password. Is there a way to see the mail used on xbox? I want to connect this account to my phone. Thanks !

  • Visitor
  • Hey, i have a premium account on my xbox but i cant remember the mail and password. Is there a way to see the mail used on xbox?  I want to connect this account to my phone.   Thanks !&n...
  • Jose_M
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • Account
  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I enter to the app says me that something went wrong

First I log in and it says me that something went wrong and that I should refresh the page, I doit and nothing happens it shouws me the same message.

  • Visitor
  • First I log in and it says me that something went wrong and that I should refresh the page, I doit and nothing happens it shouws me the same message.
  • ATT55
  • Casual Listener
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

Superuser Contribution i lost my previous account, how can i get back all my music.

it was registed on my old e-mail ******@******.com and i lost it a few month ago. now i cant log into my account. its written that the password was changed. can you send me my music back on this new account. best wishes.

  • Visitor
  • it was registed on my old e-mail ******@******.com and i lost it a few month ago. now i cant log into my account. its written that the password was changed. can you send me my music back on this new ...
  • Lyubka
  • Moderator
  • 2044 Views
  • 1 replies
  • 0 likes
  • Account
  • 2044 Views
  • 1 replies
  • 0 likes

How can i change to my current location?

I have Spotify Premium and can't change to my Home Location. The button is blurred

  • Casual Listener
  • I have Spotify Premium and can't change to my Home Location. The button is blurred
  • Maxim
  • Spotify Star
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

my address is not listed

Our address is not listed. It finds "7 Orlock Rd" but not "7 Orlock Lane". They are different houses!!

  • Visitor
  • Our address is not listed. It finds "7 Orlock Rd" but not "7 Orlock Lane". They are different houses!!
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error de pago

Al ingresar datos para pago aparece error sin realizar cobro de cuenta

  • Visitor
  • Al ingresar datos para pago aparece error sin realizar cobro de cuenta
  • Novy
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone is listening to music on their device through my account.

I have tried logging out of all accounts and resetting password, but it keeps showing someone is listening to music as a "host"

  • Visitor
  • I have tried logging out of all accounts and resetting password, but it keeps showing someone is listening to music as a "host"
  • OscarDC
  • Moderator
  • 2552 Views
  • 1 replies
  • 0 likes
  • 2552 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium paused

My premium has been paused but my payment has gone out of my account. Why?

  • Newbie
  • My premium has been paused but my payment has gone out of my account. Why?
  • OscarDC
  • Moderator
  • 8016 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 8016 Views
  • 3 replies
  • 0 likes

Superuser Contribution YA SE HIZO EL CARGO EN MI TARJETA Y AUN NO SE REFLEJA EN LA CUENTA

No se requiere ninguna de la siguiente información. Sin embargo, cuanto más proporcione, más fácil será para nosotros tratar de ayudar.PlanGratis/PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro finales de 2016)Sistema operativo(iOS 10...

  • Visitor
  • No se requiere ninguna de la siguiente información. Sin embargo, cuanto más proporcione, más fácil será para nosotros tratar de ayudar. Plan Gratis/Premium País   Dispositivo (iPhone 8, Sa...
  • Eni
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can not remove some accounts from my followers. Why?

I know I have to block a follower in order to remove them from my follower-list. But this only works on some accounts.

  • Casual Listener
  • I know I have to block a follower in order to remove them from my follower-list. But this only works on some accounts.
  • mariusrueve
  • Casual Listener
  • 577 Views
  • 2 replies
  • 0 likes
  • 577 Views
  • 2 replies
  • 0 likes

I can't join DUO plan with my partner...WHY?!?!?!

I don't know why I can't join my partner's DUO plan. Any tips?it says we don't leave in the same address but there no way I can find where to add mine (which is the same as his)**bleep** thing.... thanks!

  • Casual Listener
  • I don't know why I can't join my partner's DUO plan. Any tips? it says we don't leave in the same address but there no way I can find where to add mine (which is the same as his) **bleep** thing......
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! I closed my Premium account but it is still visible. Why is this so?

I deleted my Premium account on purpose. Still after the 7 days, the account is visible with Followers and Following. This is violation against data security. I want it to be delted completely.

  • Casual Listener
  • I deleted my Premium account on purpose. Still after the 7 days, the account is visible with Followers and Following. This is violation against data security. I want it to be delted completely.
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

I closed my Premium account but it is still visible after 7 days. Why?

I closed my Premium account but after the 7 days the account is still visible. This is violation of data security and I will report it to the German "Verbraucherschutz" if nothing changes about that.

  • Casual Listener
  • I closed my Premium account but after the 7 days the account is still visible. This is violation of data security and I will report it to the German "Verbraucherschutz" if nothing changes about that.
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! I deleted my acc but its still up there

https://open.spotify.com/user/31mtphij6yvnmy6hcrapcir44r7m?si=CnZk61fwQMunF-9b85F_OQ&utm_source=copy-linkI cant log in into the acc anymorw and my public pl has beem deleted but its still publicCan someone delete my acc?

  • Visitor
  • https://open.spotify.com/user/31mtphij6yvnmy6hcrapcir44r7m?si=CnZk61fwQMunF-9b85F_OQ&utm_source=copy-link I cant log in into the acc anymorw and my public pl has beem deleted but its still publi...
  • Maxim
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes