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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293500 Views

529 replies

34 likes

Account
Free
  • 293500 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13728 Views

6 replies

11 likes

Security
  • 13728 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541799 Views

990 replies

115 likes

Account
  • 541799 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129745 Views

74 replies

12 likes

Account
Login
Premium
  • 129745 Views
  • 74 replies
  • 12 likes

Spotify premium student

My premium doesn’t exists, the app say my acc still free, but i already pay the premium student tho, pls helpp

Newbie

My premium doesn’t exists, the app say my acc still free, but i already pay the premium student tho, pls helpp🙏🙏

Jose_M

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account

i had two accounts i closed one but it still shows up (two accounts in one email)

Visitor

i had two accounts i closed one but it still shows up (two accounts in one email)

MihailY

Moderator

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Suscripción pagos

Quiero hablar con un asesor

Visitor

Quiero hablar con un asesor

Jose_M

Spotify Star

424 Views

3 replies

0 likes

  • 424 Views
  • 3 replies
  • 0 likes

Why do some of my ads keep playing in Spanish when my language is English?

Some of my ads are literally playing in Spanish when my language is set to English. How do I get Spotify to stop playing my ads in Spanish?

Newbie

Some of my ads are literally playing in Spanish when my language is set to English. How do I get Spotify to stop playing my ads in Spanish?

MauriceMV

Spotify Star

652 Views

1 replies

1 likes

  • 652 Views
  • 1 replies
  • 1 likes

Will the person who is invited to a Duo account keep all playlists etc.?

Are all details/history/playlists from the second person's account preserved if one is invited to a Duo account?

Visitor

Are all details/history/playlists from the second person's account preserved if one is invited to a Duo account?

Bittencourt

Spotify Star

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
  • 0 likes

Cannot change email address

I’m trying to change the email connected to my Spotify account to another one of my emails, but it says the email was taken. I logged in with the taken email and found that I had accidentally created an account with it a while ago, and so I closed th...

Casual Listener

I’m trying to change the email connected to my Spotify account to another one of my emails, but it says the email was taken. I logged in with the taken email and found that I had accidentally created...

kaworu_bloodpaw

Roadie

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unwanted Recommendations

A couple months ago my daughter was logging into my account using my login credentials. The music she listened to is still showing up in my recommendations and I don't see a way to remove them. I listen to indie and new artists a lot and I want my re...

Newbie

A couple months ago my daughter was logging into my account using my login credentials.  The music she listened to is still showing up in my recommendations and I don't see a way to remove them....

bclark

Regular

2744 Views

10 replies

8 likes

  • 2744 Views
  • 10 replies
  • 8 likes

family member logging in

My family member has a new iPhone and has tried to log into their membership of our family premium account. It just logs them in to the main family member account. They have their own account already set up but just can't log into it.

Visitor

My family member has a new iPhone and has tried to log into their membership of our family premium account. It just logs them in to the main family member account. They have their own account already...

Jose_M

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

It would be possible to exchange the country

It would be possible to exchange the country in which my music receives the release notifications, because I like Hip Hop and RNB of the United States, but I only get notification of traps from Brazil

Visitor

It would be possible to exchange the country in which my music receives the release notifications, because I like Hip Hop and RNB of the United States, but I only get notification of traps from Brazil

Jose_M

Spotify Star

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

How do I find the email linked to a profile when not logged in?

I work for a small record label that has been more or less inactive for the last few years. Therefor non of the owners remember the login to access our Spotify Profile. The profile features all of our past releases, several playlists and already has ...

Newbie

I work for a small record label that has been more or less inactive for the last few years. Therefor non of the owners remember the login to access our Spotify Profile. The profile features all of ou...

Jose_M

Spotify Star

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Bet365 direct debit logo

PlanPremium CountryUK My Question or IssueMy Spotify direct debit is showing in my banking app (lloyds), as a payment to Bet365. The text says Spotify, but the logo is Bet365's. Then when I select the transaction it has a 'See all transactions with B...

Casual Listener

Plan Premium   Country UK   My Question or Issue My Spotify direct debit is showing in my banking app (lloyds), as a payment to Bet365. The text says Spotify, but the logo is Bet365'...

Jose_M

Spotify Star

598 Views

4 replies

0 likes

Other
  • 598 Views
  • 4 replies
  • 0 likes

Solved!! android 2.3.3 spotify v1.2.5.3

PlanFreeCountrytaiwanDevicesamsung galaxy tab GT-P1000Operating Systemandroid 2.3.3 My Question or IssueWhen I click to log in, he says "Must be a spotify premium member" (also not logged in)

Visitor

Plan Free Country taiwan Device samsung galaxy tab GT-P1000 Operating System android 2.3.3   My Question or Issue When I click to log in, he says "Must be a spotify premium member" (al...

Maxim

Spotify Star

1045 Views

1 replies

0 likes

Account
  • 1045 Views
  • 1 replies
  • 0 likes

One of my playlist has been deleted

My Question or IssueHi everyone,One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be the problem. Email received from spotify: "Hello,We ha...

Casual Listener

My Question or Issue Hi everyone, One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be...

Geek33000

Casual Listener

674 Views

4 replies

0 likes

Account
Other
Premium
  • 674 Views
  • 4 replies
  • 0 likes

Superuser Contribution Account lost

I have Premium Duo account, money is being taken from my bank account every month. My old phone (where i was logged in) died for good, because the screen didn't respond to any actions. So i changed to new phone and i can't log in to my Spotify accoun...

Visitor

I have Premium Duo account, money is being taken from my bank account every month. My old phone (where i was logged in) died for good, because the screen didn't respond to any actions. So i changed t...

Eni

Moderator

458 Views

1 replies

0 likes

Account
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email is already in use, even after closing account binded to the email

Country : India.I had an older spotify account binded to my other email, which I will call A for this purpose and my newer in use account using an older email which I will call B. I want to change the email on B to match that of A, but since it was s...

Regular

Country : India. I had an older spotify account binded to my other email, which I will call A for this purpose and my newer in use account using an older email which I will call B. I want to chang...

Eni

Moderator

367 Views

1 replies

0 likes

Account
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant rejoin correct family plan

My Question or Issue There was confusion about who was paying for the family account and I switched to the plan that ended up being cancelled and now I am being told I cannot rejoin the correct plan. I was literally on this plan for 4 years and on th...

Casual Listener

My Question or Issue   There was confusion about who was paying for the family account and I switched to the plan that ended up being cancelled and now I am being told I cannot rejoin the corr...

Egnacik1

Casual Listener

509 Views

2 replies

0 likes

Account
Subscription
  • 509 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hola, necesito ayuda por favor!

Hola, Saludos! Mi nombre de usuario: '' jxxxxxxxx7 '' .. Tambien tuve otra cuenta creada por mi Facebook.. no imagine que al entra a mi cuenta PREMIUM! (jxxxxxxxx7) y darle Conectar con Facebook! esta sería sustituida por la cuenta FREE la cual fue c...

Newbie

Hola, Saludos! Mi nombre de usuario: '' jxxxxxxxx7 '' .. Tambien tuve otra cuenta creada por mi Facebook.. no imagine que al entra a mi cuenta PREMIUM! (jxxxxxxxx7) y darle Conectar con Facebook! est...

Vasil

Moderator

2934 Views

3 replies

0 likes

Account
Premium
Subscription
  • 2934 Views
  • 3 replies
  • 0 likes

Superuser Contribution Doesn't recognise phone number

I am trying to buy Spotify premium even though I've had it for years and it's just decided I don't anymore but it is telling me to enter a valid phone number. My phone number definitely isn't wrong so why won't it recognise it?

Newbie

I am trying to buy Spotify premium even though I've had it for years and it's just decided I don't anymore but it is telling me to enter a valid phone number. My phone number definitely isn't wrong s...

ktano

Visitor

5650 Views

5 replies

1 likes

  • 5650 Views
  • 5 replies
  • 1 likes