Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFree/PremiumCountryGermany (currently Japan)DeviceSamsung Galaxy S7My Question or IssueDear community, after moving to japan for my internship (lasts 6 months and afterwards I am going back to germany) my premium student account got canceled from...
PlanPremiumCountryCADDeviceSamsung S8Operating SystemAndroid My Question or IssueI am trying to free up some space on my internal storage on my phone so I attempted to move my spotify downloads ~22GB to my external SD card. There is plenty of space b...
I have applied for a student discount. This kept working until one payment didn't go through. I added money to the account and re-entered my mastercard. Now I see that spotify took 10 euros from my mastercard balance. I tried to re-apply the SheerID ...
So i want to link my Facebook to my current account but apparently its already linked to an old account i forgot about. I want to close that old account but its linked to an email i haven't used in years and i cant remember the password to change the...
PlanFreeCountryIndonesiaDevice(Oppo, laptop)Operating System(iOS 10, Android , Windows 10,etc.) My Question or IssuePlanFreeCountryIndonesiaDevice(Oppo, windows 10)This is the forth time I'm trying to post something in this buggy website, pls this ti...
I've been waiting for over 24 hours.My name has not changed so far.
Desde hace un tiempo no se actualizan los artistas recientemente escuchados en mi perfil. Esto pasa tanto si escucho en la aplicación de escritorio (Windows 10) como en la app para IOS (Ipad), como en la versión android para móvil (Samsung Galaxy A3)...
I pause to listen to other audios and it puts itself back in play.
Hello, I have recently upgraded to Spotify Family and before that, I used to have playlists for the sort of music some of my family members liked to listen to before. I never actually listened to these playlists myself as I didn't like the music. Now...
Hello, i have a family premium account and deleted accidently one of my children from the account. When opening the link I sent him to join the account it says that I can't add myself to my own account. However he has his own account on his own devic...
It’s really annoying cause I don’t want your **bleep**ing suggestions. If I did then there’d be no point of creating a playlist with music that I LIKE. So stop. Seriously. Also stop adding more songs after I try to delete the ones you add. Please let...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan i change my actual Account into a family Account?
I am on a Mac using Chrome browser, I have a Premium account. When I am on the account page I go to "Available Plans" and try to upgrade to the Family Plan, but every time it just results in a red box that says "Oops! Something went wrong, please try...
PlanPremiumCountryUnited States DeviceSamsung Galaxy j7Operating SystemAndroid 9 My Question or IssueI have been searching spotify attempting find a song mash-up that I discovered on YouTube which contains the 2 songs "I fall Apart" by Post Malone an...
Plan:PremiumCountry: U.S. Device(iPhone 8, Macbook Pro late 2019) Someone keeps on hacking onto my account. I already tried signing out of all my accounts and changing my password. The person just hacked my account again.
Hola amigosQueremos dar de alta el spoty familiar. El tema es que cada entre mi casa y mis dos hijos tenemos 6 alexas. La intención es hacer una cuenta para cada alexa, puedo escuchar la música de spoty en los dispositivos alexa. Me temo que alguna v...
FamilyCountryU.KDeviceVarious (Iphones & Sonos) My Question or Issue Hi, My wife and I cannot listen on our phones at the same time. It stops playback for one of us. We 100% have separate accounts and email addresses, and are logged into the correct ...
Spoiler (Highlight to read) Hi, I am using the app on a kinda old Samsung device and when I opened the app after work, I was disconnected and couldnt reconnect. I asked for a pw reset email but everytime I clic on it, it says that the link has expire...
PlanPremiumCountryUSADeviceiPhone 8Operating SystemIOSMy Suggestion(s)Hello. My name is Cole. I do understand we cannot usernames but I have my reasoning for wanting the ability to change display names. People change their names in real life and onli...
PlanPremiumCountryINDONESIADevice(Samsung Galaxy)Operating System(Android) My Question or IssueI have submitted my request for cancellation and refund for my 6 month period subscription. Because of its complicated procedures with third party payment ...
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