Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I bought a vodafone spotify plan but i cant activate it. Its stuck in this screen. Help me.
Is it allowed to use Spotify in a church if we have a agreement with the Norwegian lisencing organisation Tono? I know that the terms are for private use only, but since the musicians get paid from Tono i wonder if it is allowed.
It pops up a message saying "you can only use Spotify abroad for 14 days". I signed up under the country USA, I am still in the USA. I tried resetting my country to USA again, wouldn't let me log in. I tried deleting the app and reinstalling it. Stil...
I'm trying to change my credit card number, because the card I have on file is about to expire. When I click "Update Details," I'm taking to the payment page, where the loading icon spins infinitely. I have strong wifi; connection is not the issue. I...
Hello, i'm having this issue since a couple of days. I'm having someone, somewhere using Spotify Connect from a device i have no idea where did it came from. I have no other device linked to my account right now (cellphone or tablet), and already cha...
So I created my account in the US, and was subscribed to premium account. But recently I just moved back to my homecountry Indonesia, and I want to change the credit card I'm using and also the country on my profile. So I unsubscribed my premium acco...
hi spotify! i already cancel my premium subscription and switch to premium for family, but it looks like you charged me double in my account twice in my statement account on september and october. you charged me premium and premium for family... plea...
So I got the 7 day free trial and it won't let me play music without wifi and it's making me mad
hi i have 2 accounts, one is a free account and the other i have paid for premium. i though the premium account was set up to my email address but it logs me into the free account, i dont have access to another email so i have no way of getting into ...
I used a giftcard 4 days ago (payment is visible in my account). Still I received an email I will loose my remium account in 5 days. How is that possible?
HiLast night my spotify trew me out, and now i cant log in anymore with my facebook account.Everytime i try it, it says; unable to log in.It doesnt matter if i try it on my laptop or phone it just doesnt work, and when i try to get a new password tha...
Hi guys my credit card was stolen 2 weeks ago and my bank recalled alot of charges on my account including spotify therefore disabled. I would like to pay the amount that is needed to get my account back. Is that possible?
I often get e-mails from Spotify telling me there are new songs from my favorite singers/groups. BUT Spotify makes no difference between a singer Camel and the progressive group Camel OR Big Daddy singer and Big Daddy group. There are a lot of names ...
Hi, I have moved from UK to KSA recently and now I am unable to use my free account on spotify anymore because the settings doesnot let me update my country. The country drop down menu just shows UK as an option. Any help would be appreciated. Thanks
Hola, necesito saber cómo puedo hacerle, ya que ahora estoy en una cuenta familiar Premium y no sé cómo cancelar el pago de la anterior ya que ahora no me da la opción. La familiar se paga con otra tarjeta.
Hey guys, yesterday i signed-in in my spotify account on my smart-phone with my e-mail address. Then i opened the start screen and on the buttom of the screen i saw an different username that i choose when i created this account. Then i went to the s...
Si los integrantes del plan familiar que viven en el mismo domicilio, viajan. La suscripción la pierden mientras viajan?
Hi, i'm trying to log in to my acount to cancle my subscription but i have fogoten my password and my gmail acount was hacked and so i can't change the password. I was woundering what i could do or what spotify could do.
Hey, I was recently on spotify online and accidentally deleted one of my saved songs and didn't catch its title or artists. Can someone help me out? Cheers
When i originally signed up for premium, there was a special for getting your first 3 months for .99. After that I started getting charged the full $9.99/month. I soon realized I was being charged twice a month. I cancelled my premium subscription so...