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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80329 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653587 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733977 Views
18 replies
29 likes
I paid for premium and it was charged on my card and everything. Yet i'm not recieving premium when I try to download songs. Please help.
I paid for premium and it was charged on my card and everything. Yet i'm not recieving premium when I try to download songs. Please help.
Spotify Star
1117 Views
1 replies
0 likes
I don't know why I am getting charged. How do I talk to Spotify to figure out what account is getting billed? I removed my credit card on spotify months ago. How do I stop the payments and get the money back? Thank you for your help, Connor
I don't know why I am getting charged. How do I talk to Spotify to figure out what account is getting billed? I removed my credit card on spotify months ago. How do I stop the pay...
Spotify Star
756 Views
1 replies
0 likes
So, I went Premium first in my family. When my girlfriend and my brother went Premium, I took the Family Premium offer. The problem is that I kept on paying two different accounts. One with my Premium alone, and another with the three Premiums (girlf...
So, I went Premium first in my family. When my girlfriend and my brother went Premium, I took the Family Premium offer. The problem is that I kept on paying two different accounts. One with my Premiu...
Spotify Star
207 Views
1 replies
0 likes
Hi id like to be able to give a years subscription as a presant. is this possible?
Hi id like to be able to give a years subscription as a presant. is this possible?
Spotify Star
232 Views
1 replies
0 likes
Got a new premium acount and want to link it with my facebook but since my las account was already linked. the app wont alow me to link them even after i erased the past account.
Got a new premium acount and want to link it with my facebook but since my las account was already linked. the app wont alow me to link them even after i erased the past account.
Spotify Star
177 Views
1 replies
0 likes
I cancelled my subscription months ago and you thieves are still charging my account. I have an email (it is in spanish) that mentions that i cancelled the service on July! And i am still receiving charges in my bank account for the service of spotif...
I cancelled my subscription months ago and you thieves are still charging my account. I have an email (it is in spanish) that mentions that i cancelled the service on July! And i am still receiving c...
Roadie
195 Views
1 replies
0 likes
On June 6th I bought the 3 month premium summer offer. Today I went to check if my subscription has been renewed because I didn't get an email and it seems that I started a family plan by mistake on June 24th and been charged for 4 months without kno...
On June 6th I bought the 3 month premium summer offer. Today I went to check if my subscription has been renewed because I didn't get an email and it seems that I started a family plan by mistake on ...
Casual Listener
966 Views
2 replies
0 likes
Got a notification saying payment had failed and Spotify will close the account in 5 days (on the iOS app). Updates payment details to keep premium, now all my playlists are lost and not on the option to restore and my account in iOS app is showing a...
Got a notification saying payment had failed and Spotify will close the account in 5 days (on the iOS app). Updates payment details to keep premium, now all my playlists are lost and not on the optio...
Roadie
1214 Views
2 replies
0 likes
Not applicable
370 Views
3 replies
0 likes
OBS: I'm going to write this topic in english and portuguese because after browsing the forum for a while i haven't seen any portuguese topic, so i'm not sure if you guys answer questions in any other language but english. English:Well, a couple of h...
OBS: I'm going to write this topic in english and portuguese because after browsing the forum for a while i haven't seen any portuguese topic, so i'm not sure if you guys answer questions in any othe...
Spotify Star
223 Views
1 replies
0 likes
moi je suis avec la compagnie de téléphone FIDO et avec mon forfait j'ai droit à 6 mois de spotify PREMIUM GRATUIT et ça ne fonctionne pas ça dit que je doit entrer un numéro de carte de crédit mais j'en ai pas!! que dois-je faire à ce moment là ???
moi je suis avec la compagnie de téléphone FIDO et avec mon forfait j'ai droit à 6 mois de spotify PREMIUM GRATUIT et ça ne fonctionne pas 😔 ça dit que je doit entrer un numéro de carte de crédit ma...
Spotify Star
332 Views
1 replies
0 likes
Hola tengo problemas con mi cuenta prwmium, ya hice el pago de septiembre y no e podido usarla desde anoche, en la pagina de spotify no hay ninguna opcion para contactarme, y necesito una solucion
Hola tengo problemas con mi cuenta prwmium, ya hice el pago de septiembre y no e podido usarla desde anoche, en la pagina de spotify no hay ninguna opcion para contactarme, y necesito una solucion
Spotify Star
198 Views
1 replies
0 likes
My Situation at the moment:Name: Jan Oslaba ( its my Facebook/spotify account)I could use my credit card anymore so i used a premium code.I couldnt stop payment via credit card because quiting it wasnt possible because some website bugs.No i cant use...
My Situation at the moment: Name: Jan Oslaba ( its my Facebook/spotify account) I could use my credit card anymore so i used a premium code. I couldnt stop payment via credit card because quiting ...
Community Legend
209 Views
1 replies
0 likes
l go to jordan for work. i cannot login at my account. I used Soptify application at smartphone.
l go to jordan for work. i cannot login at my account. I used Soptify application at smartphone.
Roadie
307 Views
2 replies
0 likes
Someone has goten acces to my password and account name. Now he/she has swapped my registered mail and i cant reset it. Where can i get help with this? Cant find any info on the website.
Someone has goten acces to my password and account name. Now he/she has swapped my registered mail and i cant reset it. Where can i get help with this? Cant find any info on the websit...
Community Legend
1110 Views
1 replies
0 likes
I moved from Belgium to Mozambique and after 2 weeks my account (Free account) was not acessible anymore. I can't change the country to Mozambique in my account settings, the only option is Belgium. But my IP address correctly indicates that I'm in M...
I moved from Belgium to Mozambique and after 2 weeks my account (Free account) was not acessible anymore. I can't change the country to Mozambique in my account settings, the only option is Belgium. ...
Spotify Star
975 Views
1 replies
0 likes
Hey,I'd like to know why you have to live at the same address. Does that mean that if you don't live with your family (for example because you're a student) that you can't choose for a family package?thanks
Hey, I'd like to know why you have to live at the same address. Does that mean that if you don't live with your family (for example because you're a student) that you can't choose for a family packa...
Community Legend
872 Views
1 replies
0 likes
So I purchased premium last night and it won't let me access the premium side of Spotify. Money was taken out of my bank account but I cannot access premium . Any help is appreciated
So I purchased premium last night and it won't let me access the premium side of Spotify. Money was taken out of my bank account but I cannot access premium . Any help is appreciated
Spotify Star
226 Views
1 replies
0 likes
Hi, I bought a 6-month premium spotify card a while back while in sweden, right now I'm temporarly living in the netherlands, and I can't upgrade cause of that. The card will soon expire, is there any way one can get around this? Or will I have to fl...
Hi, I bought a 6-month premium spotify card a while back while in sweden, right now I'm temporarly living in the netherlands, and I can't upgrade cause of that. The card will soon expire, is there an...
Spotify Star
239 Views
1 replies
0 likes
