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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82312 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657977 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
739370 Views
18 replies
29 likes
I am trying to cancel one of my spotify subsciptions because I have two and one is paid for while the other is connected to my facebook but I use the other one. I tried canceling through Spotify online but it won't allow it to. I am rather upset at t...
I am trying to cancel one of my spotify subsciptions because I have two and one is paid for while the other is connected to my facebook but I use the other one. I tried canceling through Spotify onli...
Spotify Star
227 Views
1 replies
0 likes
I don't know where im supposed to get help with this but I cancelled my premium for my spotify yesterday before any charge came through, but I still got charged today for premium. I don't want premium on my account, I went through the process of canc...
I don't know where im supposed to get help with this but I cancelled my premium for my spotify yesterday before any charge came through, but I still got charged today for premium. I don't want premiu...
Spotify Star
212 Views
1 replies
0 likes
I attempt to log in and it gives me an error code 3. It directs me to Facebook and when I appempt to log in, it says invalid password. The password is correct. Please help
I attempt to log in and it gives me an error code 3. It directs me to Facebook and when I appempt to log in, it says invalid password. The password is correct. Please help 😕
Casual Listener
267 Views
2 replies
0 likes
It's all in my subject. I've searched high and low and found several "can't login topics" but none address my issue. I have reset my password multiple times to be sure and still I login to the website just fine. My account is in good standing. But I ...
It's all in my subject. I've searched high and low and found several "can't login topics" but none address my issue. I have reset my password multiple times to be sure and still I login t...
Spotify Star
229 Views
1 replies
0 likes
I accidentally bought premium for the wrong account and was charged. How can I cancel this charge from my credit card or transfer it to the other account? The incorrect account is also preventing me from using my student credentials to receive the st...
I accidentally bought premium for the wrong account and was charged. How can I cancel this charge from my credit card or transfer it to the other account? The incorrect account is also preventing me ...
Community Legend
223 Views
1 replies
0 likes
I have been disconnected from Spotify and can't get logged back in to update credit card information. I don't want to start a new account... I just need to reactivate my regular account
I have been disconnected from Spotify and can't get logged back in to update credit card information. I don't want to start a new account... I just need to reactivate my regular account
Newbie
290 Views
4 replies
0 likes
I see my first charge of $9.99 but on my credit card bill 3 minutes after your charge there is another charge of $1.00 and then $24.17 to SON GLO PROPERTIES. Is this a Spodify charge? And of do what is it for ? Thank you
I see my first charge of $9.99 but on my credit card bill 3 minutes after your charge there is another charge of $1.00 and then $24.17 to SON GLO PROPERTIES. Is this a Spodify charge? And of do what ...
Spotify Star
320 Views
1 replies
0 likes
Hi i cant remember my password and i no longer have access to the email i logged in with
Hi i cant remember my password and i no longer have access to the email i logged in with
Casual Listener
417 Views
5 replies
0 likes
So I had a spotify Premium subscription for a long time from my ISP. After cancleing TV because we never use it the Premium subscription provided by my ISP was of course also gone. While I still had Premium I got a spotify gift card for my birthday (...
So I had a spotify Premium subscription for a long time from my ISP. After cancleing TV because we never use it the Premium subscription provided by my ISP was of course also gone. While I still had ...
Community Legend
342 Views
3 replies
0 likes
I have been sent the link to join my family premium, I'm currently in Greece, does that affect me joining, Spotify recognizes my password but does not give me any acces
I have been sent the link to join my family premium, I'm currently in Greece, does that affect me joining, Spotify recognizes my password but does not give me any acces
Community Legend
198 Views
1 replies
0 likes
Ich möchte mir gerne bei Spotify einen Familienaccount für mich und meinen Sohn anlegen. Leider bin ich getrennt leben und mein Sohn ist zwar mehrmals in der Woche bei mir zu Besuch aber er ist unter der Adresse von meiner Expartnerin gemeldet. Verst...
Ich möchte mir gerne bei Spotify einen Familienaccount für mich und meinen Sohn anlegen. Leider bin ich getrennt leben und mein Sohn ist zwar mehrmals in der Woche bei mir zu Besuch aber er ist unter...
Community Legend
1071 Views
1 replies
0 likes
Hola, hace menos de un mes que he contratado una cuenta premium family.Uno de mis familiares al acceder a la pagina web de spotify le indica que su suscripción es free. Lo mismo le ocurre al acceder desde la aplicacion de windows.¿Como debe proceder ...
Hola, hace menos de un mes que he contratado una cuenta premium family. Uno de mis familiares al acceder a la pagina web de spotify le indica que su suscripción es free. Lo mismo le ocurre ...
Community Legend
444 Views
3 replies
0 likes
I've just updated my phone and now all of a sudden I don't have premium anymore? What's that about?
I've just updated my phone and now all of a sudden I don't have premium anymore? What's that about?
Community Legend
527 Views
1 replies
0 likes
I've just updated Spotify and now it won't open!!! Help
I've just updated Spotify and now it won't open!!! Help
Community Legend
312 Views
1 replies
0 likes
Se me salen las descargas, me sale que ya supere el límite de 3 dispositivos, pero no tengo mi cuenta en más de 3 dispositivos, no se cual puede ser el problema. Ojalá puedan ayudarme porfavor
Se me salen las descargas, me sale que ya supere el límite de 3 dispositivos, pero no tengo mi cuenta en más de 3 dispositivos, no se cual puede ser el problema. Ojalá puedan ayudarme porfavor
Spotify Legend
8583 Views
12 replies
0 likes
Just recently lost my subscripton login. Now when I login it says I need to Upgrade same username never had an issue till today about 20min ago called Rogers and they don't see and issue Login to my Rogers account gives me an option to Listen clicked...
Just recently lost my subscripton login. Now when I login it says I need to Upgrade same username never had an issue till today about 20min ago called Rogers and they don't see and is...
Spotify Star
211 Views
1 replies
0 likes
Hi, I lived for a year in Orlando using my european mobile phone and an american sim card.I bought my spotify premium around january and I pay regularly every month $ 9.9 per month on my American account.Now I'm in Europe. My old phone is broken so I...
Hi, I lived for a year in Orlando using my european mobile phone and an american sim card. I bought my spotify premium around january and I pay regularly every month $ 9.9 per month on my ...
Spotify Star
1796 Views
1 replies
0 likes
I´ve been trying to pay with several credit cards and prepaid cards without luck for months now. Customer support is not helping much telling me to try another day.
I´ve been trying to pay with several credit cards and prepaid cards without luck for months now. Customer support is not helping much telling me to try another day.
Community Legend
333 Views
1 replies
0 likes
Fiz o pagamento do boleto no valor de 14, 90 reais, chegou a confirmação do pagamento em meu email mas n consta recebo na minha conta do spotify e n consigo acessar o Premium.
Fiz o pagamento do boleto no valor de 14, 90 reais, chegou a confirmação do pagamento em meu email mas n consta recebo na minha conta do spotify e n consigo acessar o Premium.
Spotify Legend
328 Views
1 replies
0 likes
Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that it was a failure in your system. how can I recover t...
Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that i...
Spotify Star
263 Views
1 replies
0 likes
