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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • WhyNea
  • Newbie
  • 170968 Views
  • 185 replies
  • 13 likes
  • Account
    Free
  • 170968 Views
  • 185 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11313 Views
  • 6 replies
  • 11 likes
  • Security
  • 11313 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515262 Views
  • 986 replies
  • 112 likes
  • Account
  • 515262 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125894 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125894 Views
  • 74 replies
  • 12 likes

Vodafone AU Spotify Premium Issue

Hi, I am having some issues with my free 12mth subscription to Spotify through Vodafone. I previously had a spotify account that was linked to my vodafone account and everything was fine, but when I deleted facebook I was no longer able to use that s...

  • Casual Listener
  • Hi,   I am having some issues with my free 12mth subscription to Spotify through Vodafone.  I previously had a spotify account that was linked to my vodafone account and everything was fi...
  • EvieBee
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 270 Views
  • 2 replies
  • 0 likes

Spotify premium

  • Newbie
  • iranspotify
  • Music Fan
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution TESTAMENT NEW ALBUM DOES NOT WORK !!!!

hello everyone , testament new album BROTHERHOOD OF THE SNAKE's tracks number 5,6 and 7 doesn't work on spotify..They are starting but breaking at the half of songs..Please help aout it

  • Regular
  • hello everyone , testament new album BROTHERHOOD OF THE SNAKE's tracks number 5,6 and 7 doesn't work on spotify.. They are starting but breaking at the half of songs.. Please help aout it
  • user-removed
  • Not applicable
  • 3089 Views
  • 57 replies
  • 4 likes
  • 3089 Views
  • 57 replies
  • 4 likes

Account Highjacked, Proof inside, please help

I'm able to log in because my client on the computer has not logged out, but someone has hijacked my account, changed the email assosciated, and then changed my password. My email was changed from jakelurie@gmail.com to 423758246udas@gmail.com The hi...

  • Newbie
  • I'm able to log in because my client on the computer has not logged out, but someone has hijacked my account, changed the email assosciated, and then changed my password. My email was changed from ja...
  • lenik
  • Casual Listener
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 221 Views
  • 1 replies
  • 0 likes

Student discount went automatically back to regular price without notification

I'm was using the student discount but when I realized I was being charged $9.99 again I cancelled my subscription. I then proceeded to check my receipts and saw I was bileld $10. I researched further and saw the student discount is only valid 12 mon...

  • Casual Listener
  • I'm was using the student discount but when I realized  I was being charged $9.99 again I cancelled my subscription. I then proceeded to check my receipts and saw I was bileld $10. I researched ...
  • lilpoundcake
  • Newbie
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 229 Views
  • 1 replies
  • 0 likes

premium family won't allow 3 users at one time...

We are three users who keep bumping each other off. We play music on our iphones and i use my laptop for the "library". Is there a max or something we should be doing? Thanks!

  • Casual Listener
  • We are three users who keep bumping each other off. We play music on our iphones and i use my laptop for the "library". Is there a max or something we should be doing?  Thanks!  
  • Jodihayes
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

i can´t update my credit card information

I change my credit card and when i click on confirm to update my data, the spotify start to loading and never stops... I just want to update my creditcard data but i can´t do it and i don´t know where to complain about that. My e-mail is ***********@...

  • Newbie
  • I change my credit card and when i click on confirm to update my data, the spotify start to loading and never stops... I just want to update my creditcard data but i can´t do it and i don´t know wh...
  • sed42
  • Newbie
  • 306 Views
  • 2 replies
  • 1 likes
  • Account
    Subscription
  • 306 Views
  • 2 replies
  • 1 likes

Being billed but don't know what account

I am being billed for a family membership but don't know what subscription that is for. Maybe an old one ... How can I stop that account? How can I find out what account?

  • Casual Listener
  • I am being billed for a family membership but don't know what subscription that is for. Maybe an old one ... How can I stop that account? How can I find out what account?
  • sakura08
  • Roadie
  • 487 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 487 Views
  • 3 replies
  • 0 likes

How do I change the the credit card and the host of a Premium for Family

I want to change the credit card host of my premium for family, My mom is paying for it, but she doesn't want to anymore, now I'm gonna pay for it, it's possible to change it? am I going to lose my downloaded songs?PD: Sorry for my english

  • Newbie
  • I want to change the credit card host of my premium for family, My mom is paying for it, but she doesn't want to anymore, now I'm gonna pay for it, it's possible to change it? am I going to lose my d...
  • Maxim
  • Spotify Star
  • 726 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 726 Views
  • 1 replies
  • 0 likes

Switched payment info

Hi! I keep getting charged on a credit card for $9.99 but I switched my payment info a while ago for a student discount I had it before but then I switch colleges and it switched back to the regular charge for premium.Or I don't know if I have two ac...

  • Newbie
  • Hi!  I keep getting charged on a credit card for $9.99 but I switched my payment info a while ago for a student discount 😞 I had it before but then I switch colleges and it switched back to th...
  • Algee
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ps4 account

My ps4 spotify account isnt my email address and i just paid for premium but i can't access it

  • Newbie
  • My ps4 spotify account isnt my email address and i just paid for premium but i can't access it
  • user-removed
  • Not applicable
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Double charged

I have premium and lost it. Went to start it again and it offered me student. I tried the student but couldn't get it verified so I left it be and just did the regular premium. Checked my bank account and I've been charged for premium and student. Ho...

  • Newbie
  • I have premium and lost it. Went to start it again and it offered me student. I tried the student but couldn't get it verified so I left it be and just did the regular premium. Checked my bank accoun...
  • sakura08
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems upgrade to Premium account, even after payment

I pay and upgrade to premium account, and even after the Credit Card Verifying payment, my account is not available as Premium. How to solve the problem?

  • Newbie
  • I pay and upgrade to premium account, and even after the Credit Card Verifying payment, my account is not available as Premium. How to solve the problem?
  • user-removed
  • Not applicable
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Problems

Dear Spotify Community, I wanted to make a free spotify account w/ Facebook alongside our other account we share w/ the whole fam. so my brother doesn't f* w/ the account anymore...So I signed up to Facebook so I could make the spotify account. When ...

  • Newbie
  • Dear Spotify Community,   I wanted to make a free spotify account w/ Facebook alongside our other account we&nbs...
  • user-removed
  • Not applicable
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kan niet inloggen

Als ik wil inloggen krijg ik geen internetverbinding gedetecteerd. Controleer je netwerkinstellingen. Ik log in met een Windowstelefoon. Eerder gaf hij al aan terwijl ik ingelogd was dat ik offline was. Ik kan nu niets meer. Wie kan mij helpen?"

  • Newbie
  • Als ik wil inloggen krijg ik geen internetverbinding gedetecteerd. Controleer je netwerkinstellingen. Ik log in met een Windowstelefoon. Eerder gaf hij al aan terwijl ik ingelogd was dat ik offline w...
  • user-removed
  • Not applicable
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Deleted. Account set up to fb.

I recently got deleted from FB, I was wondering how I should transfer premium accounts that I'm currently paying for to another?

  • Newbie
  • I recently got deleted from FB, I was wondering how I should transfer premium accounts that I'm currently paying for to another?
  • sakura08
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution I alread have paided but my account is blocked

I am getting messeges to pay my spotify premium signature but I alread have paided.BRADESCO CARTOES: COMPRA APROVADA NO CARTAO FINAL 3609 EM 21/10/2016 23:08. VALOR DE $ 14,90 NO(A) EBANX SPOTIFY CURITIBA.

  • Newbie
  • I am getting messeges to pay my spotify premium signature but I alread have paided. BRADESCO CARTOES: COMPRA APROVADA NO CARTAO FINAL 3609 EM 21/10/2016 23:08. VALOR DE $ 14,90 NO(A) EBANX SPOTI...
  • user-removed
  • Not applicable
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemi d'accesso

buon giorno ho problemi di accesso con le applicazioni Spotify. se mi collego alla pagina web riesco ad accedere, se invece cerco di entrare nelle app mi da errore nome utente/password.chi può aiutarmi?

  • Newbie
  • buon giorno  ho problemi di accesso con le applicazioni Spotify. se mi collego alla pagina web riesco ad accedere, se invece cerco di entrare nelle app mi da errore nome utente/password. chi p...
  • user-removed
  • Not applicable
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes