HELP ME!!!!

Hi all straight to the pointI have a spotify account that is free.However I'm sure I opened up another spotify account some time back but I can't remember my log in or password details. But I have been charged 2 sets of £9.99 in the past 2 months so ...

• Mel870124
• Newbie
• Hi all straight to the point I have a spotify account that is free. However I'm sure I opened up another spotify account some time back but I can't remember my log in or password details. But I hav...
• 2016-10-19 4:06:57 PM
• 2016-10-19 7:04:12 PM
• LordRollin
• Community Legend
• 171 Views
• 1 replies
• 0 likes

Cancel Subscription

Hi all, Ive managed to get myself in a right mess.I signed up to Spotify using an email address I no longer have access to, and have now forgotten my Spotify password. I cant change my password, because I need access to my old email address, and I ca...

• tom132
• Newbie
• Hi all,   Ive managed to get myself in a right mess. I signed up to Spotify using an email address I no longer have access to, and have now forgotten my Spotify password.  I cant c...
• 2016-10-19 12:27:37 PM
• 2016-10-19 7:01:00 PM
• LordRollin
• Community Legend
• 284 Views
• 1 replies
• 0 likes
• Subscription

Spotify taking my money

I have Spotify included in my phone plan but for some reason money is also coming out of my bank account to pay for Spotify and this shouldn't be happening.

• Forster
• Newbie
• I have Spotify included in my phone plan but for some reason money is also coming out of my bank account to pay for Spotify and this shouldn't be happening.
• 2016-10-19 5:19:11 PM
• 2016-10-19 6:56:00 PM
• LordRollin
• Community Legend
• 213 Views
• 1 replies
• 0 likes
• Account

Accidentally Deleted Songs On Playlist

So I unknowingly deleted a bunch of songs from a playlist I was wokring on. There used to be like 60 something songs. Now there are only 11 and they are the 11 I just added. Is there anyway to go back to the old version of the playlist? Like restore ...

• jakedapper
• Newbie
• So I unknowingly deleted a bunch of songs from a playlist I was wokring on. There used to be like 60 something songs. Now there are only 11 and they are the 11 I just added. Is there anyway to go bac...
• 2016-10-19 4:50:32 PM
• 2016-10-19 6:52:53 PM
• LordRollin
• Community Legend
• 148 Views
• 1 replies
• 0 likes
• Account

Spotify family admin change country

I used to work in America and I started a family premium subscription with US credit card.But now I've moved back to Hongkong and that credit card is no longer valid. So that I changed my profile and updated payment method to my HongKong card, and of...

• joyce_zt13
• Newbie
• I used to work in America and I started a family premium subscription with US credit card. But now I've moved back to Hongkong and that credit card is no longer valid. So that I changed my profile a...
• 2016-10-19 5:41:45 PM
• 2016-10-19 6:51:23 PM
• LordRollin
• Community Legend
• 189 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Account hacked? Music stops all the time says acc used elsewhere, password been changed

• LINDSAYP11
• Newbie
• 2016-10-19 5:52:21 PM
• 2016-10-19 6:43:27 PM
• LordRollin
• Community Legend
• 157 Views
• 1 replies
• 0 likes

Logging in on iPhone 7

Got a new iPhone yesterday and when I log into the Spotify app it is saying I am using the free subscription which I am not. When I log into the correct web page it is showing my premium subscription. Any ideas on how I can make the app show I am usi...

• Laura444
• Newbie
• Got a new iPhone yesterday and when I log into the Spotify app it is saying I am using the free subscription which I am not. When I log into the correct web page it is showing my premium subscription...
• 2016-10-19 6:20:28 PM
• 2016-10-19 6:29:10 PM
• Astame
• Community Legend
• 269 Views
• 1 replies
• 0 likes

Charged 3 times

I was trying to renew my Premium Account and was charged 3 times on my credit card before started working.

• DanMuller
• Newbie
• I was trying to renew my Premium Account and was charged 3 times on my credit card before started working.  
• 2016-10-18 5:13:05 PM
• 2016-10-19 6:25:07 PM
• LordRollin
• Community Legend
• 311 Views
• 3 replies
• 0 likes

Superuser Contribution Student discount: does the country matter?

Hey everyone! I'm a German music-lover, currently thinking about upgrading to premium with the student account. I am living in Belgium atm though and enrolled at a Belgian university. Therefore I was wondering which country setting I should set my pr...

• Anne-Tholen
• Casual Listener
• Hey everyone! I'm a German music-lover, currently thinking about upgrading to premium with the student account. I am living in Belgium atm though and enrolled at a Belgian university. Therefore I was...
• 2016-10-11 11:27:58 AM
• 2016-10-19 4:45:09 PM
• Kayleigh
• Spotify Legend
• 637 Views
• 3 replies
• 0 likes
• Other
  Subscription

spotify in a public house

Good afternoon is it possible to use spotify in a public house ive found a topic on it but goes up to 2014 with no resolve can anyone let me know if its possible yet ?

• motion79
• Newbie
• Good afternoon            is it possible to use spotify in a public house ive found a topic on it but goes up to 2014 with no resolve   can anyone let me know i...
• 2016-10-19 3:35:05 PM
• 2016-10-19 3:59:19 PM
• ItsJamesJ
• Community Legend
• 144 Views
• 1 replies
• 0 likes

Trying to resubscribe premium- nothing is working

I has to get a new debit card so when spotify went to charge me it didn't work od course. I tried entering in my new card info and it said something went wrong its not working try again or a different card. So i did a different card, didnt work. I ca...

• Kmortenson009
• Newbie
• I has to get a new debit card so when spotify went to charge me it didn't work od course. I tried entering in my new card info and it said something went wrong its not working try again or a differen...
• 2016-10-19 3:46:55 PM
• 2016-10-19 3:59:03 PM
• lunalaika
• Newbie
• 141 Views
• 1 replies
• 0 likes
• Subscription

Multiple concurrent streams on one account

Hi everyone, is there any chance to have Spotify playing different songs on different devices? To explain - I'm using Spotify at home (via Bose Soundtouch), in my car (via Tesla App) and on my mobile devices. As I have learnt, the Family Account spli...

• finstterling
• Newbie
• Hi everyone,   is there any chance to have Spotify playing different songs on different devices?   To explain - I'm using Spotify at home (via Bose Soundtouch), in my car (via Tesla App...
• 2016-10-19 3:43:18 PM
• 2016-10-19 3:55:21 PM
• ItsJamesJ
• Community Legend
• 843 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Extra charge

I had just changed my credit card in my account and Spotify charged me an extra charge ? Is that correct? Just for changing the credit card?

• cgiaffone
• Newbie
• I had just changed my credit card in my account and Spotify charged me an extra charge ? Is that correct? Just for changing the credit card? 
• 2016-10-19 2:01:53 PM
• 2016-10-19 3:51:35 PM
• ItsJamesJ
• Community Legend
• 188 Views
• 1 replies
• 0 likes

Not letting me log in !

hi guys,having an issue logging into my premium account using the app and on the computer. It lets me log into the website then shows me links to pay for premium (which i already have) but keeps saying login error 3 when i try and log into the app ! ...

• mez123
• Newbie
• hi guys, having an issue logging into my premium account using the app and on the computer. It lets me log into the website then shows me links to pay for premium (which i already have) but keeps sa...
• 2016-10-19 2:59:54 PM
• 2016-10-19 3:42:49 PM
• ItsJamesJ
• Community Legend
• 168 Views
• 1 replies
• 0 likes

No option to pay with PayPal

For a few months I used the normal Spotify premium account for 9,99€ , then I discover that I can have a student premium account for 4,99€. So one year ago I changed it and now I want to renew it, but there is a problem:the whole time I payed with Pa...

• Nelly2205
• Casual Listener
• For a few months I used the normal Spotify premium account for 9,99€ , then I discover that I can have a student premium account for 4,99€. So one year ago I changed it and now I want to renew it, bu...
• 2016-10-16 4:53:49 PM
• 2016-10-19 3:03:22 PM
• Nelly2205
• Casual Listener
• 549 Views
• 5 replies
• 0 likes

A don't want use Facebook anymore. How recover my Spotify account?

I loged in Spotify from a Facebook account a long time ago. But I'm feedup of Facebook, and I don't want use it anymore. But Spotify don't give me the possibility of change the loging way. How can i access?

• srta_guilarte
• Newbie
• I loged in Spotify from a Facebook account a long time ago. But I'm feedup of Facebook, and I don't want use it anymore. But Spotify don't give me the possibility of change the loging way.   H...
• 2016-10-19 1:30:26 PM
• 2016-10-19 2:13:20 PM
• georgiaokay
• Regular
• 310 Views
• 1 replies
• 0 likes
• Account
  Login