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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
293519 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541824 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129746 Views
74 replies
12 likes
I can't upgrade to spotify premium. I input my payment details, click continue then it loops me back to select my payment method and i have to input all my details again. I have tried this several times and it is not giving me any message or allowing...
I can't upgrade to spotify premium. I input my payment details, click continue then it loops me back to select my payment method and i have to input all my details again. I have tried this sev...
Community Legend
377 Views
3 replies
0 likes
I'm using the app on an Iphone 6; click on account; shows subscription on the left and premium trial on the right. But neither are live links so can't do anything. How do I solve this?
I'm using the app on an Iphone 6; click on account; shows subscription on the left and premium trial on the right. But neither are live links so can't do anything. How do I solve this?
Music Fan
393 Views
1 replies
0 likes
Hi,when I search for my name in google, my profile will appear on google results.Is it possible to get control over it ?for example, you can search for "spotify dextair" in google, my profile will appearsame if you look for my name...Do you know how ...
Hi, when I search for my name in google, my profile will appear on google results. Is it possible to get control over it ?for example, you can search for "spotify dextair" in google, my profile wil...
Casual Listener
883 Views
3 replies
1 likes
hi for a while now i cant log in to my spotify account on my ps4. the user lilrican is the one who affected by this. when i run the app it says error cant connect to playstation services. but on my other account it works. i even tried going to settin...
hi for a while now i cant log in to my spotify account on my ps4. the user lilrican is the one who affected by this. when i run the app it says error cant connect to playstation services. but on my o...
Spotify Star
338 Views
1 replies
0 likes
I can't change the country my account is set on.It doesn't display any other country except USA in the Country section. I don't even live in the US.
I can't change the country my account is set on. It doesn't display any other country except USA in the Country section. I don't even live in the US.
Spotify Star
249 Views
1 replies
0 likes
I am paying for a premium spotify but I my account says that i have spotify free. I can't use my premium . I drives me crazy.
I am paying for a premium spotify but I my account says that i have spotify free. I can't use my premium . I drives me crazy.
Community Legend
226 Views
1 replies
0 likes
My bank returned a payment of premium account and spotify blocked my account. How do i reset the account and change the payment method if i cannot acces to any option on my account?
My bank returned a payment of premium account and spotify blocked my account. How do i reset the account and change the payment method if i cannot acces to any option on my account?
Community Legend
310 Views
1 replies
0 likes
I am missing official PDF bills of my monthly payments for Spotify within my accout. There is something which shows up the costs, but ths is not really satisfying - but just part of the website. When printing this out this does not look like a bill -...
I am missing official PDF bills of my monthly payments for Spotify within my accout. There is something which shows up the costs, but ths is not really satisfying - but just part of the website. When...
Music Fan
626 Views
3 replies
0 likes
Hi, I work for a company where I use music alot in my research.I would like a premium account where it is paid for a year in advance.However I would like an invoice so my workplace can pay for it Can this be done? Thanks Danny
Hi, I work for a company where I use music alot in my research. I would like a premium account where it is paid for a year in advance. However I would like an invoice so my workplace can p...
Music Fan
1824 Views
7 replies
0 likes
Hi,I am not receiving the receipt of every charge that Spotify does to my money, I would like to be contacted and I want spotify send me the receipt of ever charge of my money.Thanks
Hi, I am not receiving the receipt of every charge that Spotify does to my money, I would like to be contacted and I want spotify send me the receipt of ever charge of my money. Thanks
Music Fan
375 Views
2 replies
0 likes
i cant see premium familly screen? how i can add my family member names? i just bought 1 year familly member premium but there is no any slot for other members
i cant see premium familly screen? how i can add my family member names? i just bought 1 year familly member premium but there is no any slot for other members
Regular
323 Views
2 replies
0 likes
I want to log in to spotify on my school computer but am unable to because the only option I have to log in with is pressing the 'Login with facebook' button, the problem is, facebook is blocked on my school computer. Therefore i'm unable to access m...
I want to log in to spotify on my school computer but am unable to because the only option I have to log in with is pressing the 'Login with facebook' button, the problem is, facebook is blocked on m...
Regular
1816 Views
3 replies
0 likes
On my phone Spotify won't let me log in. It's says you can't use Spotify abroad for more than 14 days but I have never been abroad or even outside of my own state.
On my phone Spotify won't let me log in. It's says you can't use Spotify abroad for more than 14 days but I have never been abroad or even outside of my own state.
Spotify Star
729 Views
3 replies
0 likes
I need to log in to update my payment details, but the email address I use is an old one which I can no longer access. I can't remember my password so I can't get a new one sent to me because I can't access my old email address. My subscription is ab...
I need to log in to update my payment details, but the email address I use is an old one which I can no longer access. I can't remember my password so I can't get a new one sent to me because I...
Regular
217 Views
1 replies
0 likes
HelloYou have charged me 2 times on my account, on the 3okt for Booth Spotify Premium and Spotify Family. I have only sign me up for Spotify Premium. Pls. Correct this and refund the Family payment. Best regardsMark Bundgaard
Hello You have charged me 2 times on my account, on the 3okt for Booth Spotify Premium and Spotify Family. I have only sign me up for Spotify Premium. Pls. Correct this and refund the Family payment...
Community Legend
350 Views
1 replies
0 likes
Hi, I signed up for premium account a month ago and am told I will be charged @ S$9.90/month subscription. But I am being charged S$10.00/month as appears on my credit card statement. $0.10 is tiny, but I'd like to know why is there a discrepancy.Tha...
Hi, I signed up for premium account a month ago and am told I will be charged @ S$9.90/month subscription. But I am being charged S$10.00/month as appears on my credit card statement. $0.10 ...
Roadie
455 Views
3 replies
0 likes
Tot twee keer toe mijn rekening nummer gewijzigd en keuring via ideal 1 cent over en weer maar helaas jullie blijven van mijn oude nummer wat binnenkort eindigd de betaling afhalen....Ook vind ik dit geen wijze van cimmuniceren met een helpdesk. waar...
Tot twee keer toe mijn rekening nummer gewijzigd en keuring via ideal 1 cent over en weer maar helaas jullie blijven van mijn oude nummer wat binnenkort eindigd de betaling afhalen.... Ook vind ik d...
Spotify Star
618 Views
1 replies
0 likes
this is ridiculous!!! I pay a monthly subscription and think speaking to an actual person should be an option. I can't find solutions to my issue the day after i post!!!!!!! My phone was stolen and since then I've purchased a new one. I log onto Spot...
this is ridiculous!!! I pay a monthly subscription and think speaking to an actual person should be an option. I can't find solutions to my issue the day after i post!!!!!!! My phone w...
Community Legend
533 Views
2 replies
0 likes
The payment for my premium account was done yesterday but I upgraded to Family plan today. Will I be charged for both plans for this month?
The payment for my premium account was done yesterday but I upgraded to Family plan today. Will I be charged for both plans for this month?
Community Legend
346 Views
1 replies
0 likes
Does anyone know what the following means under point 7 of the new terms of conditions of use - Effective as of 24 October 2016 "Where applicable and permitted under applicable law, you also agree to waive any “moral rights” (or the equivalent under ...
Does anyone know what the following means under point 7 of the new terms of conditions of use - Effective as of 24 October 2016 "Where applicable and permitted under applicable law, you also...
Spotify
456 Views
1 replies
0 likes
