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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405629 Views
  • 958 replies
  • 107 likes
  • Account
  • 405629 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175381 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175381 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99930 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99930 Views
  • 68 replies
  • 10 likes

Solved!! Paying in advance?

I have a free trial to spotify premium right now but I wish to pay for my first month ahead of time is there any way to do this or must I wait until it automatically recurs?

  • Casual Listener
  • I have a free trial to spotify premium right now but I wish to pay for my first month ahead of time is there any way to do this or must I wait until it automatically recurs?
  • marlonsphere
  • Roadie
  • 23245 Views
  • 3 replies
  • 0 likes
  • 23245 Views
  • 3 replies
  • 0 likes

Can't change country settings because can't change payment settings - Help please

I was living in Australia. I upgraded to Premium. Now I've moved to the UK. I closed my Australian bank account, and therefore the card I was using to pay my subscriptoin doesn't exist. So I downgraded to Free until I can get a bank card sorted here ...

  • Newbie
  • I was living in Australia.   I upgraded to Premium.   Now I've moved to the UK.   I closed my Australian bank account, and therefore the card I was using to pay my subscrip...
  • sakura08
  • Roadie
  • 975 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 975 Views
  • 3 replies
  • 0 likes

Added under Family Premium on September 29. I'm a Free Account now

As the title stated. My family only just started on September 28 and I can't use premium features. Why charge us money when I don't get the features I paid for anyway?

  • Newbie
  • As the title stated. My family only just started on September 28 and I can't use premium features. Why charge us money when I don't get the features I paid for anyway?
  • marlonsphere
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Subs

Didn't find any email, so i'll write here. I WAN'T TO STOP MY SUB! TRIED FOR MONTHS NOW AND YOU STILL CHARGE ME FOR THE **bleep**ING PREMIUM! i'll go ham on your asses if you don't stop the sub now........... RegardsJon

  • Newbie
  • Didn't find any email, so i'll write here. I WAN'T TO STOP MY SUB! TRIED FOR MONTHS NOW AND YOU STILL CHARGE ME FOR THE **bleep**ING PREMIUM! i'll go ham on your asses if you don't stop the sub now.....
  • user-removed
  • Not applicable
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
  • 0 likes

Unable to accept invitation from Family Premium

Hi there, I was on Spotify Premium previously, and then I canceled it. After that I started a Family Premium plan. But after that I found out my family already invited me from their family premium plan so I just cancel my family premium and want to a...

  • Newbie
  • Hi there,   I was on Spotify Premium previously, and then I canceled it. After that I started a Family Premium plan. But after that I found out my family already invited me from their family p...
  • marlonsphere
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

family plan administrator can't use the premium subscription but other family users can

When I log on my devices it says that I have to renew my subscription bc the last payment didnt process... and also the message that pops on the app says to check the status of my account on the website, and so I did that, but the web shows that ever...

  • Newbie
  • When I log on my devices it says that I have to renew my subscription bc the last payment didnt process... and also the message that pops on the app says to check the status of my account on the...
  • Algee
  • Roadie
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Solved!! Cancelling Premium without opening my account

I dont remember my password or email i used for my spotify premium. My phone died for a few hours so my acc was signed out after i opened my phone. I only know my username on my account. Is there any way to cancel my premium without logging in to my ...

  • Regular
  • I dont remember my password or email i used for my spotify premium. My phone died for a few hours so my acc was signed out after i opened my phone. I only know my username on my account. Is there any...
  • marlonsphere
  • Roadie
  • 308 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 308 Views
  • 1 replies
  • 0 likes

unpossible to create a password for a second device

since tonight my iphone has been disconnected from my spotify account. So i try to recreate a password for this device. But the functionnality is not working. impossible to create a password. I get the email but when i enter a new password i get an e...

  • Newbie
  • since tonight my iphone has been disconnected from my spotify account. So i try to recreate a password for this device. But the functionnality is not working. impossible to create a password. I get t...
  • marlonsphere
  • Roadie
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
  • 183 Views
  • 1 replies
  • 0 likes

How could I register offline devices?

Hi. I am a spotify family member. My account has no offline devices available. How could I register/connect some? Thanks.

  • Casual Listener
  • Hi. I am a spotify family member. My account has no offline devices available. How could I register/connect some?   Thanks.
  • Mattosaurus
  • Community Legend
  • 817 Views
  • 3 replies
  • 0 likes
  • 817 Views
  • 3 replies
  • 0 likes

Premium family

I've just signed up £14.99 for 6 peopleWhen I send the invitation to other family members, when they open the link it says already a member of this group?? But I've only just sent invite. How do they log in? With their email address or my main login?...

  • Casual Listener
  • I've just signed up £14.99 for 6 people When I send the invitation to other family members, when they open the link it says already a member of this group?? But I've only just sent invite. How do th...
  • sakura08
  • Roadie
  • 200 Views
  • 3 replies
  • 0 likes
  • 200 Views
  • 3 replies
  • 0 likes

Solved!! 30 Day Trial Issue

I was offered a thirty day trial and it looked like I wouldn't be billed until Nov 5, but after putting in my payment details it said I would be billed Oct 13.Why??

  • Casual Listener
  • I was offered a thirty day trial and it looked like I wouldn't be billed until Nov 5, but after putting in my payment details it said I would be billed Oct 13. Why??
  • sakura08
  • Roadie
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Cancel spotify test

As i can cancel the 7 days of spotify free (test)

  • Newbie
  • As i can cancel the 7 days of spotify free (test)
  • marlonsphere
  • Roadie
  • 169 Views
  • 2 replies
  • 0 likes
  • 169 Views
  • 2 replies
  • 0 likes

Subscription

Spotify charged me for a Familiar Plan that I did pay and my bank did charged me, but in the app im still apaearing as a free suscriber, can anyone help me with this?

  • Newbie
  • Spotify charged me for a Familiar Plan that I did pay and my bank did charged me, but in the app im still apaearing as a free suscriber, can anyone help me with this?
  • sakura08
  • Roadie
  • 150 Views
  • 2 replies
  • 0 likes
  • 150 Views
  • 2 replies
  • 0 likes

Can't log in

Hey community, I need some help. I can't log into my account. When I try to do that on spotify.com, Chrome tells me I am forwarded too many times and should delete my cookies. When I do that and try again, I get the same error over and over again.Whe...

  • Casual Listener
  • Hey community,   I need some help. I can't log into my account. When I try to do that on spotify.com, Chrome tells me I am forwarded too many times and should delete my cookies. When I do that...
  • marlonsphere
  • Roadie
  • 249 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 249 Views
  • 5 replies
  • 0 likes

Payment for nothing?

So i started using premium but after a while i got a subscription (KPN) which provided me free premium from KPN (bundle) so i had to pay my phonebill instead of a monthly payment from spotify. but after 3 months spotify still let me pay 9,99 each mon...

  • Newbie
  • So i started using premium but after a while i got a subscription (KPN) which provided me free premium from KPN (bundle) so i had to pay my phonebill instead of a monthly payment from spotify. b...
  • sakura08
  • Roadie
  • 214 Views
  • 4 replies
  • 0 likes
  • 214 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify wont accept my dept card

I have tried to get premium for weeks now but everytime I use my card online Spotify replies but saying "your card seems to be having a bad day" but Spotify still charges my card multiple times and I still don't get the upgrade.

  • Newbie
  • I have tried to get premium for weeks now but everytime I use my card online Spotify replies but saying "your card seems to be having a bad day" but Spotify still charges my card multiple times and I...
  • Alejandro_C
  • Spotify Legend
  • 149 Views
  • 2 replies
  • 0 likes
  • 149 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cancelé el premium de mi cuenta pero igual me cobraron

Buenas tardes, realicé la activación del premium de mi cuenta pero luego lo cancelé sin utilizar el servicio, pero al parecer me cobraron $5.16 ese mismo día anticipadamente. ¿Es posible la devolución del importe?, de ser así, cuando se realizará?.

  • Casual Listener
  • Buenas tardes, realicé la activación del premium de mi cuenta pero luego lo cancelé sin utilizar el servicio, pero al parecer me cobraron $5.16 ese mismo día anticipadamente. ¿Es posible la devolució...
  • Alejandro_C
  • Spotify Legend
  • 183 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 183 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payed with code but the account is still on pause

Hi all, I have payed for premium with a card 1 month ago, they remembered me I will have to pay or my subscription as premium will be disabled.. today I payed with a code got in shop, but now I opened spotify and found it on PAUSE.. What can I do? I ...

  • Newbie
  • Hi all, I have payed for premium with a card 1 month ago, they remembered me I will have to pay or my subscription as premium will be disabled.. today I payed with a code got in shop, but now I opene...
  • Alejandro_C
  • Spotify Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charge Twice

I need WHY and how can I get my MONEY BACK SOONI have been charge twice for this service.Contact me fast[email address removed]

  • Newbie
  • I need WHY and how can I get my MONEY BACK SOON I have been charge twice for this service. Contact me fast [email address removed]
  • Alejandro_C
  • Spotify Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution abonnement

Bonjour,Je me suis abonne à Spotify pretium mais je suis toujours en free alors que j'ai donner mes codes de carte bleu, pouvez vous m'aider?

  • Newbie
  • Bonjour, Je me suis abonne à Spotify pretium mais je suis toujours en free alors que j'ai donner mes codes de carte bleu, pouvez vous m'aider?
  • Alejandro_C
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes