Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88647 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757791 Views
18 replies
29 likes
Fiz atualizacao dos meu dados no app... la esta dito que nao iria ser cobrado! No momento que eu alterei, veio 10,00 no meu cartao!
Fiz atualizacao dos meu dados no app... la esta dito que nao iria ser cobrado! No momento que eu alterei, veio 10,00 no meu cartao!
Spotify Legend
218 Views
1 replies
0 likes
Hey y'all.I recently got a new iPhone and I want to connect back to my husband's Spotify. He connect by his facebook and I used to have a Spotify back in the day that I had connected through mine.I'm trying to log in now with my husbands facebook, bu...
Hey y'all. I recently got a new iPhone and I want to connect back to my husband's Spotify. He connect by his facebook and I used to have a Spotify back in the day that I had connected through mine. ...
Newbie
14085 Views
3 replies
0 likes
Greetings. I am a premium subscriber and use Spotify on a number of iDevices (PS4, iPad, IPhone6s, and a crappy ASUS Nexus 7 Android device. No problems with logging in and using any of them. I decided to download and use the Spotify App on my Window...
Greetings. I am a premium subscriber and use Spotify on a number of iDevices (PS4, iPad, IPhone6s, and a crappy ASUS Nexus 7 Android device. No problems with logging in and using any of them...
Roadie
558 Views
4 replies
0 likes
Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But thats all it did. Spotify on my iOS device, and my Des...
Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But tha...
Casual Listener
419 Views
2 replies
0 likes
Have been paying for premium for months but can't use it. Says to sign in with credit card to get the 90 day free trial. Not paying for this service twice.
Have been paying for premium for months but can't use it. Says to sign in with credit card to get the 90 day free trial. Not paying for this service twice.
Spotify Legend
222 Views
1 replies
0 likes
My son and I both have Spotify premium and sign-in using Facebook. When I login via the PC (using FB), his Spotify account automatically loads ... I can't switch/log-on to my account
My son and I both have Spotify premium and sign-in using Facebook. When I login via the PC (using FB), his Spotify account automatically loads ... I can't switch/log-on to my account
Spotify Legend
293 Views
1 replies
0 likes
HOLA, necesito ayuda urgente, llevo casi cuatro meses esperando respuesta y no he recibido nada de ayuda.A principios de Julio intenté acceder a mi cuenta premium, que era el usuario: _marianarod_ y no me lo permitió porque decia que la contraseña er...
HOLA, necesito ayuda urgente, llevo casi cuatro meses esperando respuesta y no he recibido nada de ayuda. A principios de Julio intenté acceder a mi cuenta premium, que era el usuario: _marianarod_ ...
Spotify Legend
354 Views
1 replies
0 likes
He intentado suscribirme a spotify premium durante varios con diferentes tarjetas y no me permite pagar. Claramente es un error de spotify. Me gustaría saber que puedo hacer ya que me gustaría mucho tener Spotify Premium.
He intentado suscribirme a spotify premium durante varios con diferentes tarjetas y no me permite pagar. Claramente es un error de spotify. Me gustaría saber que puedo hacer ya que me gustaría mucho ...
Spotify Star
1842 Views
1 replies
0 likes
This has happened before in the past, and I've contacted Spotify before and they've fixed the issue, but it's happening again. When I look at the Spotify Connect features, there are a number of random PS4's with names like PS4-159, PS4-552, and now, ...
This has happened before in the past, and I've contacted Spotify before and they've fixed the issue, but it's happening again. When I look at the Spotify Connect features, there are a number of rando...
Newbie
336 Views
2 replies
0 likes
HiThree weeks ago I changed back to a normal account from premium. However today I got an email saying that I am being charged $11.99 for premium when I'm not on premium!Please amend this and refund me! This is rediculous that I can even email you bu...
Hi Three weeks ago I changed back to a normal account from premium. However today I got an email saying that I am being charged $11.99 for premium when I'm not on premium! Please amend this and...
Spotify Star
217 Views
1 replies
0 likes
Hello - I've updated my Facebook profile picture a few days ago and I still see my old facebook profile picture in many places (desktop and mobile). Is there a way to force it to grab the new image? Purge a cache somewhere? It seems like it's taking ...
Hello - I've updated my Facebook profile picture a few days ago and I still see my old facebook profile picture in many places (desktop and mobile). Is there a way to force it to grab ...
Spotify Legend
22503 Views
3 replies
0 likes
Hola! Yo tenía una cuenta gratuita y el usuario lo hice por Facebook, ahora cree una premium y cree un usuario nuevo, cuando quiero asociarla a Facebook no me deja. Que puedo hacer?
Hola! Yo tenía una cuenta gratuita y el usuario lo hice por Facebook, ahora cree una premium y cree un usuario nuevo, cuando quiero asociarla a Facebook no me deja. Que puedo hacer?
Spotify Star
401 Views
1 replies
0 likes
Okay, so something weird started happening on my Spotify account. Frank Ocean's new album, Blonde, just won't play on my PS4 for some reason. It's very frustrating. When I stream it on my phone, it works perfectly fine. The weird thing is that it's t...
Okay, so something weird started happening on my Spotify account. Frank Ocean's new album, Blonde, just won't play on my PS4 for some reason. It's very frustrating. When I stream it on my phone, it w...
Spotify Legend
862 Views
1 replies
1 likes
Spotify Legend
176 Views
1 replies
0 likes
Today I asked to cancel my account and read that within days would be cleared. But now I do not want the account to be deleted, what should I do? My account continues to run.Please help me, I'm in a panic. Thanks.
Today I asked to cancel my account and read that within days would be cleared. But now I do not want the account to be deleted, what should I do? My account continues to run. Please help me, I'm in ...
Spotify Star
315 Views
1 replies
0 likes
I would like a refund for my subscription that o cancelled as of today.
I would like a refund for my subscription that o cancelled as of today.
Spotify Star
258 Views
2 replies
0 likes
I am trying to cancel my current Spotify premium account so I can join a new family plan. However it tells me that I am already in a family plan and I need to refer to the account owner to cancel it. I am the account owner!! When I joined Spotify I c...
I am trying to cancel my current Spotify premium account so I can join a new family plan. However it tells me that I am already in a family plan and I need to refer to the account owner to cancel it....
Spotify Star
211 Views
1 replies
0 likes
Hi, I've been using Spotify for a little while now and I'm absolutely in love with it except for the fact that I accidentally logged out and had forgotten my password so I go to password reset type in my email and still nothing in my inbox so I go to...
Hi, I've been using Spotify for a little while now and I'm absolutely in love with it except for the fact that I accidentally logged out and had forgotten my password so I go to password reset type i...
Spotify Star
536 Views
11 replies
0 likes
Hola, en ios las tengo, pero desde el pc no ¿que puede pasar?Muchas gracias
Hola, en ios las tengo, pero desde el pc no ¿que puede pasar? Muchas gracias
Spotify Star
320 Views
1 replies
0 likes
Yo how do u do this ? I need help is there a support chat or something or phone number... I need to unlink my account so I could link to another what is up with this why is it doing this why is it so difficult tell me how to unlink it using Spotify w...
Yo how do u do this ? I need help is there a support chat or something or phone number... I need to unlink my account so I could link to another what is up with this why is it doing this why is it so...
Casual Listener
1168 Views
3 replies
0 likes
