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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Many months ago I believe my Spotity account has high jacked or some settings on their servers are making so I could not get premium benefits. When I try to log on using a username (which I believe I used when I first created my spotify account) the ...
Hi I have premium account, in the coutry I have USNow I was invited to family account from my sister and the coutry is Costa RicaI try to accept the invitation and followed the steps for changing the country in a premium account (changed my payment m...
Hello,Can I subscribe to Spotify Singapore while I am based in Canada?Do I have to pay using a Canada credit card while using the service in Canada?If I subscribe to the Family option, can I used in Canada, while my family members used it in another ...
Is there a customer service email I can email?
I go to school full time. The community college I go to doesn't offer an email address for students, we use our personal emails. Is there a way to provide another source of proof to get the student discount?
I had my own Premium subscription but I have now updated to a family subscription. How do I cancel my previous subscription now that I have a family subscription?Thank you.
You need to invest in a customer service phone line. I've posted my complaint here: no response from Spotify. I've tweeted SpotifyUK and Spotify: no response. No way of getting a reply from a company which is being paid to deliver a service? No more ...
I have Spotify premium. I travel a lot and have 2-3 homes where I have spotify on my fixed PC. I also have Spotify on my iPhone and an iPad. It is just myself who has access to the account. Is it possible to run Spotify on all of these different devi...
Hello,I tried getting the 60 day trial and student account for one year. But was instantly charged so i cancelled the premium. Please help me in getting the trial first before moving to the student account.
Everytime I try to buy the family premium account, I put in the correct credit card details, and am told that I have to refresh the page. I have done this 5 times or so, and I think I have had enough. Fix the darn bug, please.
whats the next step?
Hello, someone is using my account. I know that because has a lot of things that I never listened in my "recently played" list. I enter on Spotify with the Facebook, but before I used the number of user and a password to enter. I can't change this pa...
Hi, my account seems to have been unlinked from my husband's premium family account. I have logged into his account and my email/account is still listed. Why and how do I fix this?
Hi all, Our family has been subscribed to spotify family for multiple months now and we've always had this problem. I can't listen when a family member is listening and vice-versa. Is there any solution to this problem? Thanks in advance, Stan
I signed up for the o2 Czech Republic free premium for three months program but now the accounts appear to be de-linked and I'm stuck paying for premium but my account appears as "free" in the Spotify app. I have tried going through o2 CR (my mobile ...
Hello,I have my spotify account in germany. I have tried to have a student subscription but it does not work, it just proposes me the normal price. What could I do?
Hallo Community,ich hatte vor einigen Monaten Spotify Premium mit Studentenrabatt. Mein Spotifykonto war leider mit Facebook verknüpft. Jetzt habe ich das alte Konto gekündigt und meinen Facebookaccount gelöscht. Ein neues SpotifyKonto musste her, wa...
Hi I am having trouble accessing my premium account. This is paid for by Spark but it would seem I have created 2 accounts 1 free and 1 premium using same email address and username. I don't have a Facebook account and only log in using username. Can...
Hi all, many thanks for your help. I'm straggling second month to cancel premium account and last month it took money, and now when I want to cancel it there is information in the place where I should click cancel subscribtion:Your subscription will ...