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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4441 Views
  • 0 replies
  • 9 likes
  • Security
  • 4441 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463512 Views
  • 974 replies
  • 110 likes
  • Account
  • 463512 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205114 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205114 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112906 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112906 Views
  • 72 replies
  • 12 likes

cancel subsciption

I had started a subscription to the student account yesterday but was declined. Just checked my bank account & I have been charged for this account. I would like to cancel my subscription & have the money credited back into my account.[email address ...

  • Newbie
  • I had started a subscription to the student account yesterday but was declined. Just checked my bank account & I have been charged for this account. I would like to cancel my subscription & h...
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Premium applied to the wrong account

unknown to me, I have two spotify accounts. One student premium, the other free. My student discount ran out and I unknowingly applied to student premium to the other account. Is there any way I can add all my lists to the other account, or transfer ...

  • Newbie
  • unknown to me, I have two spotify accounts. One student premium, the other free. My student discount ran out and I unknowingly applied to student premium to the other account. Is there any way I...
  • user-removed
  • Not applicable
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Discover Weekly Playlist Not Working

Every other Spoitfy and personally made playlists are working except for the discover weekly one. HELP

  • Casual Listener
  • Every other Spoitfy and personally made playlists are working except for the discover weekly one. HELP 
  • bprovinsal
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 197 Views
  • 2 replies
  • 0 likes

Songs previously available suddenly became unplayable or disappeared after upgrading to Premium

I've noticed that after upgrading to a Premium account, some songs were suddenly unavailable. I checked on another account which is free and those songs were available there.

  • Casual Listener
  • I've noticed that after upgrading to a Premium account, some songs were suddenly unavailable. I checked on another account which is free and those songs were available there.
  • KatesHere
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 164 Views
  • 1 replies
  • 0 likes

Solved!! Need to delete old facebook premium account

Hi there, I need to find out how to delete my old facebook account - linked to daninarvaez@hotmail.com.I had endless issues logging in, but i now can't seem to get in in order to deactive. Also, i've now created a new premium account so there is no p...

  • Casual Listener
  • Hi there,   I need to find out how to delete my old facebook account - linked to daninarvaez@hotmail.com. I had endless issues logging in, but i now can't seem to get in in order to deactive....
  • Bearfootrecords
  • Community Legend
  • 303 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 303 Views
  • 3 replies
  • 0 likes

Student account

Hello I have an normal account, but I just find out that is a discount for students. How can I change my account to a student account without creating a new one?

  • Newbie
  • Hello I have an normal account, but I just find out that is a discount for students. How can I change my account to a student account without creating a new one?
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Lost Premium Account

I only remembered my username on my spotify. I dont remember either the password or the e-mail i used for that account. I am still subscribed as a premium user. How do i get my account back without the password or the email for the account?

  • Regular
  • I only remembered my username on my spotify. I dont remember either the password or the e-mail i used for that account. I am still subscribed as a premium user. How do i get my account back without t...
  • asse-nl
  • Newbie
  • 386 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 386 Views
  • 4 replies
  • 0 likes

Premium turned into Premium for Family

Hi,So how come my Spotify subscription changed into Premium for Family by itself and I am suddenly being charged 5EUR more per month? Best regards,Al

  • Newbie
  • Hi, So how come my Spotify subscription changed into Premium for Family by itself and I am suddenly being charged 5EUR more per month?   Best regards, Al
  • Bearfootrecords
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Charged twice in a week

Spotify charged me twice in a week. How do I get my money back for one of those and find out why I got charged twice?

  • Newbie
  • Spotify charged me twice in a week. How do I get my money back for one of those and find out why I got charged twice?
  • Bearfootrecords
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Connect a member to Spotify family

Hi! So I have a problem with connecting my brother to spotify family. He already has spotify premium, but wanted to be apart of a shared subscription inorder to get the discount. When I invited him to Spotify Family he then accepted but his account s...

  • Newbie
  • Hi! So I have a problem with connecting my brother to spotify family. He already has spotify premium, but wanted to be apart of a shared subscription inorder to get the discount. When I invited ...
  • Bearfootrecords
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 188 Views
  • 1 replies
  • 0 likes

I want to delete my account

Hi! I want to delete my account. How can I do this?

  • Newbie
  • Hi! I want to delete my account. How can I do this?
  • Maxim
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I was over charged

Greetings, I see this: You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 on 2013-08-13 unless you cancel your recurring payment. As it should be, but I was charged $10.82 this mo...

  • Casual Listener
  • Greetings,   I see this: You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 on 2013-08-13 unless you cancel your recurr...
  • Rorey
  • Spotify
  • 572 Views
  • 6 replies
  • 0 likes
  • 572 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Will my spotify premium work in countries where spotify is not yet available?

I live in the Philippines where spotify is available and i have a premium account but will my spotify work in india? spotify is not yet available in the said country tho

  • Casual Listener
  • I live in the Philippines where spotify is available and i have a premium account but will my spotify work in india? spotify is not yet available in the said country tho
  • ramish23
  • Casual Listener
  • 459 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 459 Views
  • 2 replies
  • 0 likes

Solved!! Can't log in after upgrading to family

Yesterday, I used a desktop to change my password and accept an invite (from my partner) to upgrade to the family package. Now, I can't log into the ap on my phone ("the username or password is incorrect.") I'm definitely using the right details, bec...

  • Newbie
  • Yesterday, I used a desktop to change my password and accept an invite (from my partner) to upgrade to the family package. Now, I can't log into the ap on my phone ("the username or password is incor...
  • Algee
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Fatura de pagamento

Bom dia, gostaria de saber se vocês poderiam adiantar o vencimento da fatura para sexta feira, meu cartão está com problemas e n consigo efetuar o pagamenta, vou resolver isto sexta e preciso que mandem novamente a fatura para o que eu realize o paga...

  • Newbie
  • Bom dia, gostaria de saber se vocês poderiam adiantar o vencimento da fatura para sexta feira, meu cartão está com problemas e n consigo efetuar o pagamenta, vou resolver isto sexta e preciso que man...
  • Gamerjackson
  • Casual Listener
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Help

I bought a vodafone spotify plan but i cant activate it. Its stuck in this screen. Help me.

  • Casual Listener
  • I bought a vodafone spotify plan but i cant activate it. Its stuck in this screen. Help me.
  • tltcmdvrmc
  • Casual Listener
  • 267 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 267 Views
  • 2 replies
  • 0 likes

Solved!! Spotify in church

Is it allowed to use Spotify in a church if we have a agreement with the Norwegian lisencing organisation Tono? I know that the terms are for private use only, but since the musicians get paid from Tono i wonder if it is allowed.

  • Casual Listener
  • Is it allowed to use Spotify in a church if we have a agreement with the Norwegian lisencing organisation Tono? I know that the terms are for private use only, but since the musicians get paid from T...
  • Nixmaster7
  • Newbie
  • 6773 Views
  • 4 replies
  • 1 likes
  • 6773 Views
  • 4 replies
  • 1 likes

Won't let me log in due to using abroad when I'm not

It pops up a message saying "you can only use Spotify abroad for 14 days". I signed up under the country USA, I am still in the USA. I tried resetting my country to USA again, wouldn't let me log in. I tried deleting the app and reinstalling it. Stil...

  • Visitor
  • It pops up a message saying "you can only use Spotify abroad for 14 days". I signed up under the country USA, I am still in the USA. I tried resetting my country to USA again, wouldn't let me log in....
  • user-removed
  • Not applicable
  • 530 Views
  • 2 replies
  • 0 likes
  • 530 Views
  • 2 replies
  • 0 likes

Solved!! Won't let me change billing info

I'm trying to change my credit card number, because the card I have on file is about to expire. When I click "Update Details," I'm taking to the payment page, where the loading icon spins infinitely. I have strong wifi; connection is not the issue. I...

  • Casual Listener
  • I'm trying to change my credit card number, because the card I have on file is about to expire. When I click "Update Details," I'm taking to the payment page, where the loading icon spins infinitely....
  • tallneilio
  • Casual Listener
  • 911 Views
  • 2 replies
  • 0 likes
  • 911 Views
  • 2 replies
  • 0 likes