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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83398 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104432 Views
10 replies
3 likes
When i started my account i made a new email just for spotify (for some reason), this e-mail is long gone, an my password for spotify **bleep** well. I have just been logging inn with facebook.But now i need my password, how do i go about getting a n...
When i started my account i made a new email just for spotify (for some reason), this e-mail is long gone, an my password for spotify **bleep** well. I have just been logging inn with facebook. But ...
Roadie
833 Views
4 replies
0 likes
I'm on the family premium Spotify account but I am going abroad to Hong Kong for 6 months and want to keep my subscription!I heard I have to be at the same physical address, will my subscription be cut if I try to use my Spotify in Hong Kong?
I'm on the family premium Spotify account but I am going abroad to Hong Kong for 6 months and want to keep my subscription! I heard I have to be at the same physical address, will my subscription be...
Roadie
712 Views
2 replies
0 likes
I have a premium account (fully paid for 1 year, expires 8/2017). How do I upgrade that to a family account? I don't want to pay twice. Or if I need to cancel, can I get a refund prorated? Also, do you offer 1 year prepaid Family accounts? Or is it o...
I have a premium account (fully paid for 1 year, expires 8/2017). How do I upgrade that to a family account? I don't want to pay twice. Or if I need to cancel, can I get a refund prorated...
Roadie
2173 Views
1 replies
0 likes
I wanted to get premium and started to fill out info for student premium but changed my mind and just did regular premium. I got charged for both of them, how do I get my money back from the student one I did on accident / unsubscribe from the studen...
I wanted to get premium and started to fill out info for student premium but changed my mind and just did regular premium. I got charged for both of them, how do I get my money back from the student ...
Roadie
469 Views
1 replies
0 likes
Hi there! Is there a way I can automatically add all my mp3 in Spotify ? And I don't mean adding local files, I mean searching them automatically and adding them through Spotify. Thanks in advance!
Hi there! Is there a way I can automatically add all my mp3 in Spotify ? And I don't mean adding local files, I mean searching them automatically and adding them through Spotify. Thanks in ...
Casual Listener
867 Views
4 replies
0 likes
Dear Spotify Community, I just realized I'm paying twice for my Spotify Premium. Actually I always had the student price with 4.99€ per month, which I've always paid. Right now I saw that I additonally pay 9.99€ per month since December 2015 and I'm ...
Dear Spotify Community, I just realized I'm paying twice for my Spotify Premium. Actually I always had the student price with 4.99€ per month, which I've always paid. Right now I saw that I ...
Casual Listener
467 Views
2 replies
0 likes
Pues cuando pongo los datos de mi tarjeta, el cobro se realiza, pero spotify dice que no se pudo hacer el cobro y no activa mi premium, PERO EL CARGO SI SE REALIZA A MI TARJETA!!!! Me gustaria que me resolvieran este problema, por que ya me cobraron,...
Pues cuando pongo los datos de mi tarjeta, el cobro se realiza, pero spotify dice que no se pudo hacer el cobro y no activa mi premium, PERO EL CARGO SI SE REALIZA A MI TARJETA!!!! Me gustar...
Spotify Star
374 Views
1 replies
1 likes
I've recently purchased premium for 2 bucks for 3 months in Malaysia, unfortunately after one month I'm being charged for the full price the premium costs per month, please someone preferably a Malaysian who can help me sort this **bleep** out? or he...
I've recently purchased premium for 2 bucks for 3 months in Malaysia, unfortunately after one month I'm being charged for the full price the premium costs per month, please someone preferably a Malay...
Spotify Star
231 Views
1 replies
0 likes
Hello there, 2 days ago I upgraded my PC with some new parts and cleared everything off it, when I went to add spotify again when I go to log in with Facebook I get a message saying this site can not be reached for some reason and I have a link that ...
Hello there, 2 days ago I upgraded my PC with some new parts and cleared everything off it, when I went to add spotify again when I go to log in with Facebook I get a message saying this sit...
Spotify Star
335 Views
1 replies
0 likes
When i try to reset password i pretty much dont even get the email for the password reset. Is there anyway to get it some other way?
When i try to reset password i pretty much dont even get the email for the password reset. Is there anyway to get it some other way?
Spotify Star
301 Views
1 replies
0 likes
I recently switched to a family plan a couple days after my individual premium subscription was charged. I switched to family plan on 9/29/16, but my account was charged for an additional month of an individual premium subscription on 9/27/16. I atte...
I recently switched to a family plan a couple days after my individual premium subscription was charged. I switched to family plan on 9/29/16, but my account was charged for an additional month...
Spotify Star
334 Views
1 replies
0 likes
I am so confused I understood I had a free month trial, but I got charged. Now I'm receiving notifications payment attempts have failed and they are trying to withdraw a second payment of $11.99. How do I get help with specific problems like this? I ...
I am so confused 😞 I understood I had a free month trial, but I got charged. Now I'm receiving notifications payment attempts have failed and they are trying to withdraw a second payment of $11.99. ...
Spotify Star
199 Views
1 replies
0 likes
Hello, my account got hacked a few moments ago, I still can connect to my account via facebook with I had linked, but I cannot change my email back nor my password. (BIG MISTAKE not asking for mail change confirmation there spotify team). Anyway, how...
Hello, my account got hacked a few moments ago, I still can connect to my account via facebook with I had linked, but I cannot change my email back nor my password. (BIG MISTAKE not asking for mail c...
Spotify Star
369 Views
1 replies
0 likes
Hi there folks! I used to have an account with Spotify a few years ago, and my username was rennpunk. Well, I did not remember my info so I had to open a new account. My new acc did not acsept rennpunk, I had to use rennpun.. How do I delete a previo...
Hi there folks! I used to have an account with Spotify a few years ago, and my username was rennpunk. Well, I did not remember my info so I had to open a new account. My new acc did not acsept rennpu...
Spotify Star
321 Views
1 replies
0 likes
I paid for Spotify Family and it still says Free
I paid for Spotify Family and it still says Free
Spotify Star
219 Views
1 replies
0 likes
HiMy name is Juliana... I've started an account at spotify but everytime I try to register it says my email already exists... I´ve tried with my email and facebook and both give error code 3. It´s the first time I try to register at spotify I don´t k...
Hi My name is Juliana... I've started an account at spotify but everytime I try to register it says my email already exists... I´ve tried with my email and facebook and both give error code 3. It´s ...
Spotify Legend
1824 Views
1 replies
0 likes
I've tried changing my password, resetting my phone, logging out of every other device.. nothing is working. I can log in on the spotify website, just not on the app.
I've tried changing my password, resetting my phone, logging out of every other device.. nothing is working. I can log in on the spotify website, just not on the app.
Spotify Legend
258 Views
1 replies
0 likes
I want to use my premium account on another mobile device but can't log in because it says I am using my face book credentials to log in.Logging in to fb on that device and then trying to log in to Spotify fails-its just thinks its the original fb pr...
I want to use my premium account on another mobile device but can't log in because it says I am using my face book credentials to log in. Logging in to fb on that device and then trying to log in to...
Spotify Legend
588 Views
1 replies
0 likes
jag får reklam i premium family samt så kan jag inte byta låtar får meddelandet att jag behöver premium??Spotify borde ha ett telefon numer i varje land
jag får reklam i premium family samt så kan jag inte byta låtar får meddelandet att jag behöver premium?? Spotify borde ha ett telefon numer i varje land
Spotify Legend
224 Views
1 replies
0 likes
Hi! I know that there are a lot of posts on the subject, and some of them do have solutions but none of them have worked for me and the problem is just to annoying to let go. So for some reason, I cannot login to Spotify app on my PS4. When I try to ...
Hi! I know that there are a lot of posts on the subject, and some of them do have solutions but none of them have worked for me and the problem is just to annoying to let go. So for...
Spotify Legend
350 Views
1 replies
0 likes
