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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407738 Views
  • 959 replies
  • 107 likes
  • Account
  • 407738 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177284 Views
  • 119 replies
  • 113 likes
  • Account
  • 1177284 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100309 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100309 Views
  • 68 replies
  • 10 likes

New phone

I just got a new phone and when I log in through my fb none of my play list come up and It says I don't have premium anymore?? Someone please help

  • Newbie
  • I just got a new phone and when I log in through my fb none of my play list come up and It says I don't have premium anymore?? Someone please help
  • user-removed
  • Not applicable
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 128 Views
  • 1 replies
  • 0 likes

I can't unsubscribe for premium

I signed up for the free trial on my phone, and I want to cancel it but when i go on Spotify on my PC (yes I am on the right account) when i click on subscriptions it says "try premium for 30 days" and doesn't state that I am already paying and am a ...

  • Newbie
  • I signed up for the free trial on my phone, and I want to cancel it but when i go on Spotify on my PC (yes I am on the right account) when i click on subscriptions it says "try premium for 30 days" a...
  • adamhoffman215
  • Newbie
  • 165 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Student Discount for Premium Approved, but not showing up in my account

I'm a student and signed up for the Premium membership with my student discount. I was approved, entered my payment info, and have a receipt. However, my account didn't upgrade and is still prompting me to do so. I tried logging out and back in, and ...

  • Visitor
  • I'm a student and signed up for the Premium membership with my student discount. I was approved, entered my payment info, and have a receipt. However, my account didn't upgrade and is still prompting...
  • user-removed
  • Not applicable
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

Subscription

I have a premium subscribtion for a while and all of a sudden it's saying I have a free subscription

  • Casual Listener
  • I have a premium subscribtion for a while and all of a sudden it's saying I have a free subscription
  • osornios
  • Spotify Star
  • 250 Views
  • 5 replies
  • 0 likes
  • 250 Views
  • 5 replies
  • 0 likes

Subscription won't cancel so I was billed a month that I didn't want to get charged

Hey, I was wondering if you are able to cancel my subscription and put the 10 dollars back on my card because today I was billed and I tried unsubscribing quit a few times and it didn't work I guess

  • Newbie
  • Hey, I was wondering if you are able to cancel my subscription and put the 10 dollars back on my card because today I was billed and I tried unsubscribing quit a few times and it didn't work I guess
  • osornios
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 140 Views
  • 1 replies
  • 0 likes

Spotify charged me for Premium today though I cancelled one month ago! Want money back now!

I cancelled my premium account (it was **bleep**!) on or around August 29th however as of today I was charged for Premium again! And to make matters worse I got charged for Premium PLUS am getting ads! I want my money back now! I am filing a grievanc...

  • Newbie
  • I cancelled my premium account (it was **bleep**!) on or around August 29th however as of today I was charged for Premium again! And to make matters worse I got charged for Premium PLUS am getting ad...
  • osornios
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Premium cobrado mais não atualizado

Eu tinha uma conta antiga no email gustavo@infratecnica.com.br, porém não conseguia conectar com o facebook, essa conta era premium. Como eu queria conectar com o facebook eu criei uma nova conta que free, agora eu tentei fazer o update porém o spoti...

  • Newbie
  • Eu tinha uma conta antiga no email gustavo@infratecnica.com.br, porém não conseguia conectar com o facebook, essa conta era premium. Como eu queria conectar com o facebook eu criei uma nova conta que...
  • Bittencourt
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 281 Views
  • 1 replies
  • 0 likes

How do I remove my spotify discount?

Hi so I have been using my student discount for almost a year (i think) now and I have recently made a new account, I'm currantly on the 30 days free contract but I can not get my student discount on my new account even though I have already cancelle...

  • Newbie
  • Hi so I have been using my student discount for almost a year (i think) now and I have recently made a new account, I'm currantly on the 30 days free contract but I can not get my student discount on...
  • osornios
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Spotify won't accept payment

Spotify has suspended my premium account because it says there'a a problem with my card. There is not a problem with my card. I've tried a second card and get the same message. Shame, but there are other services that will take my money. Farewell Spo...

  • Newbie
  • Spotify has suspended my premium account because it says there'a a problem with my card. There is not a problem with my card. I've tried a second card and get the same message. Shame, but there are o...
  • osornios
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Mudança de país inválida

Fiz minha inscrição no aplicativo enquanto estava de viagem para os USA. No entanto, moro no Brasil e ao tentar editar perfil para o CEP brasileiro, ele coloca como CEP invalido, mesmo a opção de país estando como Brasil. Pelo mesmo motivo, não consi...

  • Newbie
  • Fiz minha inscrição no aplicativo enquanto estava de viagem para os USA. No entanto, moro no Brasil e ao tentar editar perfil para o CEP brasileiro, ele coloca como CEP invalido, mesmo a opção de paí...
  • Bittencourt
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Solved!! Wrong name and picture in my account

Hi I have a account and i know that my son have been in to it. Now when i log in i see his name and facebook picture in the upper right and i can't change it to my name and picture. How do i change it back? Helene

  • Regular
  • Hi  I have a account and i know that my son have been in to it. Now when i log in i see his name and facebook picture in the upper right and i  can't change it to my name and picture. How ...
  • ylluria
  • Casual Listener
  • 10471 Views
  • 180 replies
  • 0 likes
  • 10471 Views
  • 180 replies
  • 0 likes

Up grade premium

Bom dia,Já foi confirmado o meu pagamento por boleto, mas não consigo ainda o acesso premium.O que devo fazer?

  • Casual Listener
  • Bom dia, Já foi confirmado o meu pagamento por boleto, mas não consigo ainda o acesso premium. O que devo fazer?
  • qccamila
  • Newbie
  • 642 Views
  • 7 replies
  • 0 likes
  • 642 Views
  • 7 replies
  • 0 likes

Anonymous Devices Appearing Under My Premium Account?

Devices that are not mine (Two PS4s) have appeared under devices available for my Spotify Premium account and I don't own a PS4. I fear my account might be shared and I have already changed my password, but I don't know if this will have them re-logi...

  • Newbie
  • Devices that are not mine (Two PS4s) have appeared under devices available for my Spotify Premium account and I don't own a PS4. I fear my account might be shared and I have already changed my passwo...
  • robinjj
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Free Chromecast Voucher not working! Anybody suffering from this?

I signed up to Spotify Premium as part of the Free Chromecast deal. I received my voucher code. Tried to use it in the Google Store: error, this voucher code has already been redeemed. Now I know that I haven't redeemed a code yet unless I did it in ...

  • Casual Listener
  • I signed up to Spotify Premium as part of the Free Chromecast deal.   I received my voucher code.  Tried to use it in the Google Store: error, this voucher code has already been redeemed....
  • ncmsa
  • Casual Listener
  • 277 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 277 Views
  • 4 replies
  • 0 likes

Spotify Not Cancelling My Subscription

I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premium. I contacted the support staff, who said they ca...

  • Newbie
  • I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premi...
  • jdugando
  • Newbie
  • 743 Views
  • 5 replies
  • 0 likes
  • 743 Views
  • 5 replies
  • 0 likes

No content after updating 20th september 2016

On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attached Screen Print. Any help?No content in Spotify

NoSpotify.png
  • Roadie
  • On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attache...
  • er43
  • Roadie
  • 218 Views
  • 2 replies
  • 0 likes
  • Other
  • 218 Views
  • 2 replies
  • 0 likes

gift card wrong country

Hi,I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here.I myself have a Dutch premium spotify account using it between Spain and Netherlands. Now in...

  • Casual Listener
  • Hi, I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here. I myself have a Dutch premium spotify...
  • Bittencourt
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Other
  • 190 Views
  • 1 replies
  • 0 likes