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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82060 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657531 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738887 Views
18 replies
29 likes
Hi! I recently made a new Spotify and I miss spelled my email that I used to sign up with. I didn't notice it until I went in to log in to it. Is there anyway I can change my email.
Hi! I recently made a new Spotify and I miss spelled my email that I used to sign up with. I didn't notice it until I went in to log in to it. Is there anyway I can change my email.
Community Legend
679 Views
3 replies
0 likes
Hello, I was subscribed to Student Premium but recently my card changed and the old one isn't valid anymore. I also got an email that I should renew my Student subscription.Much has been going on so I wasn't able to focus on it until 2 days ago. No m...
Hello, I was subscribed to Student Premium but recently my card changed and the old one isn't valid anymore. I also got an email that I should renew my Student subscription. Much has been g...
Spotify Star
359 Views
7 replies
0 likes
One of the most horrible experinces i had with any App !!There is no way to contact the company other then writing here in this community !! what kind of customer service is this !!! no email even ?? nothing ??? HORRIBLE !! I've been charged 9.99 thi...
One of the most horrible experinces i had with any App !! There is no way to contact the company other then writing here in this community !! what kind of customer service is this !!! no email even ...
Roadie
367 Views
1 replies
0 likes
my son started an account and then i switched to premium family but i cant add anyone because when i go in my account to add it switches to his account which i closed but his name and account keeps overriding mine how can i get his name off the accou...
my son started an account and then i switched to premium family but i cant add anyone because when i go in my account to add it switches to his account which i closed but his name and account k...
Roadie
284 Views
1 replies
0 likes
Spoiler (Highlight to read) In 2011 I tried out the option of linking my profile picture with Facebook once. I later unlinked my facebook account.Now, in 2016, I sign in using my username and password (not using Facebook login).When I login to Spotif...
In 2011 I tried out the option of linking my profile picture with Facebook once. I later unlinked my facebook account. Now, in 2016, I sign in using my username and password (not using Fac...
Spotify Legend
17614 Views
6 replies
0 likes
My account just disapered a week ago and I was forced to create a new username
My account just disapered a week ago and I was forced to create a new username
Not applicable
786 Views
2 replies
0 likes
Hi, I've upgraded to family and want to invite my son and daughter, however they are not old enough to have email addresses. How can I set them up with their own accounts without an email please ?Thanks
Hi, I've upgraded to family and want to invite my son and daughter, however they are not old enough to have email addresses. How can I set them up with their own accounts without an email pl...
Casual Listener
516 Views
2 replies
0 likes
My music is all re downloading and I didn't delete anything
My music is all re downloading and I didn't delete anything
Roadie
181 Views
1 replies
0 likes
Hello! I'm having trouble with changing my country from the UK to Cyprus. I'm a resident of Cyprus, but am currently in the UK, so the drop list of countries only allows me to select the UK. But I cannot verify it with a payment method since I'm tryi...
Hello! I'm having trouble with changing my country from the UK to Cyprus. I'm a resident of Cyprus, but am currently in the UK, so the drop list of countries only allows me to select the UK. But I ...
Spotify Star
233 Views
1 replies
0 likes
Hi, I have a premium account on my iphone but when I log into laptop is says pay to upgrade, why?
Hi, I have a premium account on my iphone but when I log into laptop is says pay to upgrade, why?
Spotify Star
187 Views
1 replies
0 likes
Roadie
280 Views
1 replies
0 likes
I have changed the country to the correct one, but still can´t log in to my account. "Your country does not match the one set in your account" shows up.
I have changed the country to the correct one, but still can´t log in to my account. "Your country does not match the one set in your account" shows up.
Roadie
457 Views
1 replies
0 likes
I want to deactivate my Facebook but want to keep Spotify. I don't know how to log in to Spotify without using Facebook. I stupidly created my Spotify account using Facebook originally and have Spotify family so don't want to cancel everything. Is th...
I want to deactivate my Facebook but want to keep Spotify. I don't know how to log in to Spotify without using Facebook. I stupidly created my Spotify account using Facebook originally and have Spoti...
Spotify Star
297 Views
1 replies
0 likes
Hi, I'm in Ireland, but my Spotify account says I'm in the US. Won't let me change it. my IP resolves as Ireland, so I don't understand this. I tried creating another account using Facebook, but that account comes up as the UK! I can't keep creating ...
Hi, I'm in Ireland, but my Spotify account says I'm in the US. Won't let me change it. my IP resolves as Ireland, so I don't understand this. I tried creating another account using Facebook,...
Spotify Legend
231 Views
1 replies
0 likes
Hello !Is it possible to get premium trial for 60 days ? Or I can only get 30 days. ?Regards.
Hello ! Is it possible to get premium trial for 60 days ? Or I can only get 30 days. ? Regards.
Spotify Star
205 Views
1 replies
0 likes
When I opened the Spotify app on my iPhone it said that Spotify was postponed because the payment request had failed. I went into manage subscription and changed payment to come from my Bank account (rather than via T-mobile). Received receipt for pa...
When I opened the Spotify app on my iPhone it said that Spotify was postponed because the payment request had failed. I went into manage subscription and changed payment to come from my Bank ac...
Not applicable
39549 Views
3 replies
0 likes
Hi Im currently on Spotify Family premium but want to downgrade to sing le at $11.99. How do i do this?
Hi Im currently on Spotify Family premium but want to downgrade to sing le at $11.99. How do i do this?
Community Legend
216 Views
1 replies
0 likes
My girlfriend can't get on Spotify, she had it a few years ago and never used it, but wanted to start now.. Problem is, she can't log in. When she tries to connect with fb, it says fb wasn't connected with her Spotify.. When she asks for a new paswor...
My girlfriend can't get on Spotify, she had it a few years ago and never used it, but wanted to start now.. Problem is, she can't log in. When she tries to connect with fb, it says fb wasn't connecte...
Casual Listener
421 Views
2 replies
0 likes
good day everybody, if i subscribe for spotify-premium family, does that limit of 3 333 offline songs apply to each single sub-account or the whole account in one? meaning, can every single of the 6 sub-users save 3 333 songs offline or 555? thx a lo...
good day everybody, if i subscribe for spotify-premium family, does that limit of 3 333 offline songs apply to each single sub-account or the whole account in one? meaning, can ever...
Newbie
487 Views
2 replies
0 likes
Help I have added myself as a family member and it won't let me log on. I have reset my password 3 times so that's not the issue.
Help I have added myself as a family member and it won't let me log on. I have reset my password 3 times so that's not the issue.
Community Legend
250 Views
1 replies
0 likes
