Existing Spotify user moved to Canada but can't change country setting

I have been a premium Spotify user for some time. I moved to Canada a while ago and have been using my Australian account. Today I upgraded to Family Premium and invited my kids to set up accounts, however they could not set up there accounts as they...

• kevinwalkerpt
• Newbie
• I have been a premium Spotify user for some time.  I moved to Canada a while ago and have been using my Australian account.  Today I upgraded to Family Premium and invited my kids to set up...
• 2016-10-11 1:17:47 AM
• 2016-10-11 1:58:45 AM
• Algee
• Roadie
• 231 Views
• 1 replies
• 0 likes

Can not upgrade to premium

I've been trying for the past three days to upgrade to premium, an error message comes up and states my bank account must be having a bad day. I called my bank and they are not seeing I tried to purchase anything. What else can I do?

• Korzech07
• Newbie
• I've been trying for the past three days to upgrade to premium, an error message comes up and states my bank account must be having a bad day. I called my bank and they are not seeing I tried to purc...
• 2016-10-11 1:08:31 AM
• 2016-10-11 1:56:48 AM
• Algee
• Roadie
• 226 Views
• 2 replies
• 0 likes

Spotify hacked, 3rd time, same person, playlist deleted.

So, strange devices keep connection to my spotify, (( This is the third time I think, I have changed both my FB, G+, and Spotify passwords to counter this. )), some latina music lover with a windows phone keeps connection to my account, removing my p...

• jasonsnickers
• Newbie
• So, strange devices keep connection to my spotify, (( This is the third time I think, I have changed both my FB, G+, and Spotify passwords to counter this. )), some latina music lover with a windows ...
• 2016-09-28 9:23:52 PM
• 2016-10-11 1:01:20 AM
• Heldure
• Regular
• 656 Views
• 6 replies
• 1 likes

Superuser Contribution No tengo premium pero si me cobran

Como cancelo mis pagos si ni siquiera tengo premium eh revisadois cuentas y no están premium necesito ayuda para poder cancelar mi cuenta

• Christrome
• Newbie
• Como cancelo mis pagos si ni siquiera tengo premium eh revisadois cuentas y no están premium necesito ayuda para poder cancelar mi cuenta
• 2016-10-10 3:40:23 AM
• 2016-10-10 12:35:45 AM
• Alejandro_C
• Spotify Legend
• 286 Views
• 1 replies
• 0 likes
• Premium

Superuser Contribution Delete song from playlist in 'Now playing' menu (Mobile)

I cant login anymore, and if I login to my mail I cant find any spotify related mails. this was after I refunded a payment. so why delete my account when I wanted to wait 3 days till I had my money again?

• riennie
• Newbie
• I cant login anymore, and if I login to my mail I cant find any spotify related mails. this was after I refunded a payment. so why delete my account when I wanted to wait 3 days till I had my money a...
• 2016-10-07 11:02:53 AM
• 2016-10-10 12:29:30 AM
• Alejandro_C
• Spotify Legend
• 345 Views
• 5 replies
• 0 likes
• Account

Superuser Contribution Fui cobrada duas vezes e continuo como free

Gostaria de saber quais providências posso tomar para resolver esse problema. A cobrança ocorreu duas vezes no meu cartao, que é uma conta digital, logo as cobranças foram instantâneas. Mesmo assim continuo com uma conta free. E agora? Ganho reembols...

• JessycaFlores92
• Newbie
• Gostaria de saber quais providências posso tomar para resolver esse problema. A cobrança ocorreu duas vezes no meu cartao, que é uma conta digital, logo as cobranças foram instantâneas. Mesmo assim c...
• 2016-10-09 7:13:49 PM
• 2016-10-10 12:26:38 AM
• Alejandro_C
• Spotify Legend
• 196 Views
• 1 replies
• 0 likes

Superuser Contribution Fiz a compra do plano Premium duas vezes, cobrou duas vezes do meu cartão, mas não entra como assina

Paguei duas vezes, me cobrou duas vezes,mas não entra como assinante... O que devo fazer?

• Robertalima15
• Newbie
• Paguei duas vezes, me cobrou duas vezes,mas não entra como assinante... O que devo fazer?
• 2016-10-09 3:45:21 PM
• 2016-10-10 12:26:19 AM
• Alejandro_C
• Spotify Legend
• 636 Views
• 1 replies
• 0 likes

Superuser Contribution Problemas com a conta debitaram 3 vezes

Boa noite!Não consigo acessar minha conta no Premium fiz o pagamento e mesmo assim nao consigo me logar gostaria do estorno desse valor indevido fico no aguardoE-mail riverroger.rrs@gmail.com

• RRSILVA
• Newbie
• Boa noite! Não consigo acessar minha conta no Premium fiz o pagamento e mesmo assim nao consigo me logar gostaria do estorno desse valor indevido fico no aguardo E-mail riverroger.rrs@gmail.com
• 2016-10-09 3:41:04 AM
• 2016-10-10 12:22:32 AM
• Alejandro_C
• Spotify Legend
• 192 Views
• 1 replies
• 0 likes

Superuser Contribution SCAM SCAM SCAM

It has taken me 6 months to get a hold of this stupid company (They have been literally UNCONTACTABLE..) to sort my account out as I CANCELED my subscription months ago (they say no ads and play music etc when you chose-FALSE ADS STAYED) but they kep...

• kassandrabest87
• Casual Listener
• It has taken me 6 months to get a hold of this stupid company (They have been literally UNCONTACTABLE..) to sort my account out as I CANCELED my subscription months ago (they say no ads and play musi...
• 2016-10-09 3:39:28 AM
• 2016-10-10 12:21:35 AM
• Alejandro_C
• Spotify Legend
• 2264 Views
• 1 replies
• 0 likes
• Account
  Subscription

Superuser Contribution [All Platforms][Other] Schülerrabatt

Ich habe mich bereits an den Support gewandt, mich für einen Schülerrabatt einzusetzen. Ich hoffe ihr werdet euch darum kümmern. Für die Schüler, die es selber, von dem eignenen Taschengeld, finanzieren müssen oder deren Eltern es einfach für eine Mu...

• erikhelm
• Casual Listener
• Ich habe mich bereits an den Support gewandt, mich für einen Schülerrabatt einzusetzen. Ich hoffe ihr werdet euch darum kümmern. Für die Schüler, die es  selber, von dem eignenen Tasch...
• 2016-10-03 2:09:48 PM
• 2016-10-10 12:17:51 AM
• Alejandro_C
• Spotify Legend
• 303 Views
• 1 replies
• 0 likes
• All Platforms
  Other

Failing to start account

Spotify keeps claiming my bank is having a bad day.I contacted my bank, they claims all systems and my visa card worsk just fine. Cant start a premium account when your subscribtion page cant accept my CC.

• spotsux
• Casual Listener
• Spotify keeps claiming my bank is having a bad day. I contacted my bank, they claims all systems and my visa card worsk just fine.   Cant start a premium account when your subscribtion page c...
• 2016-10-10 11:43:43 PM
• 2016-10-10 12:11:13 AM
• kjelleiz
• Regular
• 269 Views
• 3 replies
• 0 likes

Superuser Contribution Hola. Envío la envitación a mi familia , pero no la reciben. ni a gmail ni a otros mails

• Sergio0905
• Newbie
• 2016-09-11 9:07:19 PM
• 2016-10-10 11:55:43 PM
• Alejandro_C
• Spotify Legend
• 248 Views
• 3 replies
• 0 likes

Re: cancel subsciption

I cancelled my subscription last month and have now been charged again for the next month. My account does not reflect the cancellation I processed last month. Would like to be reimbursed.

• th0mas_f
• Newbie
• I cancelled my subscription last month and have now been charged again for the next month. My account does not reflect the cancellation I processed last month. Would like to be reimbursed.
• 2016-10-10 10:26:32 PM
• 2016-10-10 10:28:31 PM
• Maxim
• Spotify Star
• 159 Views
• 1 replies
• 0 likes

Mistake paying option

Hey there, I got a new credit card and wanted to fill in the new information. Unfortunately the website shows a mistake every time I try to sent my new information. That also happens, when I want to take the paypal option! Do anybody know, what I can...

• Herzkeks91
• Newbie
• Hey there,   I got a new credit card and wanted to fill in the new information. Unfortunately the website shows a mistake every time I try to sent my new information. That also happens, when I...
• 2016-10-10 11:01:41 AM
• 2016-10-10 10:02:54 PM
• selma2
• Newbie
• 211 Views
• 3 replies
• 0 likes

How to remove facebook off one of my spotify accounts so I can log in with my premium account

I have 2 spotify accounts. I signed up for premium and it created a new account. I want my premium to be the one tha connects by my facebook, but my old free one is the one that keeps connecting. I tried to delete my old account no luck

• Janeho54
• Casual Listener
• I have 2 spotify accounts. I signed up for premium and it created a new account. I want my premium to be the one tha connects by my facebook, but my old free one is the one that keeps connecting. I t...
• 2016-10-10 9:03:46 PM
• 2016-10-10 10:01:12 PM
• Janeho54
• Casual Listener
• 207 Views
• 2 replies
• 0 likes

I would like to upgrade to premium. My kids while living at home are away at college.

Would my two boys still be eligible to use two of my extra premium (5) accounts if they are away in college the majority of the year. It says for same residence only and I don't want to upgrade if they can't utulize the service. Please advise.

• _cardinal
• Casual Listener
• Would my two boys still be eligible to use two of my extra premium (5) accounts if they are away in college the majority of the year.  It says for same residence only and I don't want to up...
• 2016-10-10 9:44:07 PM
• 2016-10-10 9:58:51 PM
• _cardinal
• Casual Listener
• 193 Views
• 2 replies
• 0 likes
• Premium

Old playlists

Hey! Is it possible to find your old playlists that you have deleted? These playlist was made and deleted by my account which I have used for a few years now. Thanks,

• martingaare
• Newbie
• Hey!  Is it possible to find your old playlists that you have deleted?  These playlist was made and deleted by my account which I have used for a few years now.  Thanks, 
• 2012-11-26 7:06:11 PM
• 2016-10-10 8:49:42 PM
• jellyfawn
• Newbie
• 6695 Views
• 6 replies
• 0 likes

Unlink Spotify and Facebook now I want to transfer playlists and subscription

I am so sick of this

• elizabeth77
• Newbie
• I am so sick of this
• 2016-10-10 7:30:24 PM
• 2016-10-10 7:48:41 PM
• Maxim
• Spotify Star
• 255 Views
• 2 replies
• 0 likes

I just had an album uploaded to Spotify. How do I access my artist page?

^

• halfbreedca
• Newbie
• ^
• 2016-10-10 7:31:33 PM
• 2016-10-10 7:45:11 PM
• Maxim
• Spotify Star
• 225 Views
• 1 replies
• 0 likes