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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554289 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131219 Views
74 replies
12 likes
Hi!Is there any way to change the picture of your playlist???Thans!
Hi! Is there any way to change the picture of your playlist??? Thans!
Newbie
3157 Views
2 replies
0 likes
I just got charged 9.99 Oct 13 witch my bill was already paid for Oct n you are charging me again Nov 4th 9.99 I want my subscription cancelled and I would like to talk to someone in management I would like my money back this has not been the first t...
I just got charged 9.99 Oct 13 witch my bill was already paid for Oct n you are charging me again Nov 4th 9.99 I want my subscription cancelled and I would like to talk to someone in management I wou...
Roadie
224 Views
1 replies
0 likes
Hi there, I used to have Spotify Premium and used my wife's I-phone to connect. I no longer have premium but she has recently got it. However when she tries to log in from her phone using the log-in via Facebook option it takes her to my now free acc...
Hi there, I used to have Spotify Premium and used my wife's I-phone to connect. I no longer have premium but she has recently got it. However when she tries to log in from her phone using the log-in ...
Roadie
212 Views
1 replies
0 likes
I upgraded to family in September. I have just recently discovered that I am still being charged for a single subscription along with a family subscription, meaning I have paid an additional $20.00 that I shouldn't have. I'll see the credit to my acc...
I upgraded to family in September. I have just recently discovered that I am still being charged for a single subscription along with a family subscription, meaning I have paid an additional $20.00 t...
Roadie
231 Views
2 replies
0 likes
I'm trying to update my payment info, but it keeps saying I'm not eligible for the $4.99 student rate...I'm trying to pay my $9.99 monthly rate, but it won't let me choose that option anywhere.
I'm trying to update my payment info, but it keeps saying I'm not eligible for the $4.99 student rate...I'm trying to pay my $9.99 monthly rate, but it won't let me choose that option anywhere.
Roadie
190 Views
1 replies
0 likes
Each month i get a text saying 'Thank you for your subscription to Spotify Premium', but when i access my account, it says i only have a free service.Payment gets taken each month from my vodafone account.Why can i not use premium even though money i...
Each month i get a text saying 'Thank you for your subscription to Spotify Premium', but when i access my account, it says i only have a free service. Payment gets taken each month from my vodafone ...
Roadie
413 Views
4 replies
0 likes
Trying to help out my dad here. We just figured out he mistyped his email in his account and misses 1 letter.But when trying to change it to the correct mail adress it says it already exists.When saying "forgot password" to the correct mail adress we...
Trying to help out my dad here. We just figured out he mistyped his email in his account and misses 1 letter. But when trying to change it to the correct mail adress it says it already exis...
Roadie
346 Views
3 replies
0 likes
I would really like to try Spotify and probably premium as well, but it won't let me login to the app. I signed up for an account and I can use the spotify web player on a PC but whenever I try to login to the app on my iPhone 5S I get the following ...
I would really like to try Spotify and probably premium as well, but it won't let me login to the app. I signed up for an account and I can use the spotify web player on a PC but whene...
Roadie
457 Views
4 replies
0 likes
I recently moved to South Korea, I need to change the country on my profile but when I do, there is no drop down bar. It only gives me the US one. Please help!
I recently moved to South Korea, I need to change the country on my profile but when I do, there is no drop down bar. It only gives me the US one. Please help!
Roadie
381 Views
2 replies
0 likes
Hi, I created my spotify with facebook login and I no longer have that facebook account. I want to cancel my premium account but I can't access to make changes.Please help! thank you!
Hi, I created my spotify with facebook login and I no longer have that facebook account. I want to cancel my premium account but I can't access to make changes. Please help! thank you!
Community Legend
311 Views
1 replies
0 likes
My spotify account was created using my facebook account and there is an option to set up a device password so that I can log in with my username instead, but everytime I try to create that password there is an error and it won't let me do it. I have...
My spotify account was created using my facebook account and there is an option to set up a device password so that I can log in with my username instead, but everytime I try to create that password ...
Roadie
875 Views
3 replies
0 likes
I had an email saying that the price of spotty was payed for $10.75 for premuim and just today it took me off of premuim. What do I do? Is there a way I can get premuim back on, because it said I made a payment for it?
I had an email saying that the price of spotty was payed for $10.75 for premuim and just today it took me off of premuim. What do I do? Is there a way I can get premuim back on, because it said I mad...
Community Legend
357 Views
1 replies
0 likes
Hi, Five members of our family took advantage of the summer offer 3 months for 99p. We have now switched to Family, but I seem to have also been charge the £9.99 for Premium. How do I get this refunded and stopped for the futureThanks
Hi, Five members of our family took advantage of the summer offer 3 months for 99p. We have now switched to Family, but I seem to have also been charge the £9.99 for Premium. How do I get...
Roadie
1869 Views
2 replies
0 likes
I need help. I did not subscribe to any premium but I get charges on my credit card a month. I barely even use this app. How do I unsubscribe my spotify premium. I followed the instructions online but I don't see an unsubscribe option there.
I need help. I did not subscribe to any premium but I get charges on my credit card a month. I barely even use this app. How do I unsubscribe my spotify premium. I followed the instructions online bu...
Community Legend
300 Views
2 replies
0 likes
I am part of a family subscription, but i still get charged 6 euros every month even though i already cancelled my previous premium sub. How can i solve this?
I am part of a family subscription, but i still get charged 6 euros every month even though i already cancelled my previous premium sub. How can i solve this?
Roadie
303 Views
3 replies
0 likes
Hi, I am a free subscriber. I have made some playlists. When I go to play a playlist I am presented with the 'Shuffle Play'. Issue 1: On pressing 'Shuffle Play' spotify 'usually' starts with a song in my playlist. Which would make sense, but sometime...
Hi, I am a free subscriber. I have made some playlists. When I go to play a playlist I am presented with the 'Shuffle Play'. Issue 1: On pressing 'Shuffle Play' spotify 'usuall...
Roadie
280 Views
3 replies
0 likes
Hi, I created an account linked to my Facebook which has been compromised, has my credit card details which I used for the 30day free trial now I'm not able to access that account to cancel that subscription, Facebook user name is Pere Masina.....can...
Hi, I created an account linked to my Facebook which has been compromised, has my credit card details which I used for the 30day free trial now I'm not able to access that account to cancel that subs...
Casual Listener
306 Views
2 replies
0 likes
Casual Listener
195 Views
1 replies
0 likes
I recently factory reset and backed up my iphone to my computer. I have Spotify on my phone and on my computer, and that is it. After I put the backup on my new phone, Spotify said I hit my max device limit and will no longer allow me to listen to my...
I recently factory reset and backed up my iphone to my computer. I have Spotify on my phone and on my computer, and that is it. After I put the backup on my new phone, Spotify said I hit my max devic...
Casual Listener
598 Views
2 replies
0 likes
I have been a premium user of spotify for about a year. I had to change card numbers due to a stolen debit card. When I transfered credit card numbers, this last month, i was charged for premium but and recieving a "free" subsription on the app.
I have been a premium user of spotify for about a year. I had to change card numbers due to a stolen debit card. When I transfered credit card numbers, this last month, i was charged for premium but ...
Spotify Star
244 Views
1 replies
0 likes
