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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84708 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661400 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743379 Views
18 replies
29 likes
Hey Everyone! I am a premium member and am paying the current rate as of now, however, I want to switch to the student rate and cannot find out how to do so. Anyone know how to switch my account to "student"?
Hey Everyone! I am a premium member and am paying the current rate as of now, however, I want to switch to the student rate and cannot find out how to do so. Anyone know how t...
Community Legend
263 Views
1 replies
0 likes
I have tried to update to Spotify student for weeks. However, every time I try to pay it says that my credit card is "having a bad day". I've tried two different cards and called my card company and they say the problem is on spotifys end. What can I...
I have tried to update to Spotify student for weeks. However, every time I try to pay it says that my credit card is "having a bad day". I've tried two different cards and called my card company and ...
Community Legend
232 Views
1 replies
0 likes
I provided my credit card details when I tried signing up for my student discount. I tried logging in from facebook and then provide the necessary documents to upgrade to premium but didn't have the documents at that time. I now see that Spotify has ...
I provided my credit card details when I tried signing up for my student discount. I tried logging in from facebook and then provide the necessary documents to upgrade to premium but didn't have the ...
Spotify Star
190 Views
1 replies
0 likes
En 2015 registre mi numero de tarjeta para probar el mes gratuito de premium, y como el servicio no me convencio me di de baja. De repente, el dia 02/09/2016 me habeis cobrado un mes, no lo entiendo porque ni me he dado de alta en el servicio ni esto...
En 2015 registre mi numero de tarjeta para probar el mes gratuito de premium, y como el servicio no me convencio me di de baja. De repente, el dia 02/09/2016 me habeis cobrado...
Music Fan
261 Views
1 replies
0 likes
Hi, I recently lost my card, so spotify asked me to change my details and after entering the card details, a couple of days after I got charged regular spotify premium price even tho I was in my last month of a 4.99 offer... :S
Hi, I recently lost my card, so spotify asked me to change my details and after entering the card details, a couple of days after I got charged regular spotify premium price even tho I was in my last...
Community Legend
214 Views
1 replies
0 likes
Hi: A week ago we were shout off from rogers, hense shutting down our spotify accounts. After going to the rogers site and resetting both phones on their site, i had to uninstall the spotify app on my phone and resign in, now my phone works great wi...
Hi: A week ago we were shout off from rogers, hense shutting down our spotify accounts. After going to the rogers site and resetting both phones on their site, i had to uninstall the spotif...
Roadie
313 Views
1 replies
0 likes
Hi guys, i bought on MMoga a premium card but im living in austria... When i want to activate my code, there stand" YOUR CODE IS NOT avaible IN YOUR COUNTRY" HELP PLS
Hi guys, i bought on MMoga a premium card but im living in austria... When i want to activate my code, there stand" YOUR CODE IS NOT avaible IN YOUR COUNTRY" HELP PLS
Spotify Star
290 Views
1 replies
0 likes
I launched Spotify on my Mac just now to find it asked for my password, which it shouldn't do as it's set to automatically log me in. I input my password, and I was logged in, but then was automaticallt logged out straight away, before I was even abl...
I launched Spotify on my Mac just now to find it asked for my password, which it shouldn't do as it's set to automatically log me in. I input my password, and I was logged in, but then was automatica...
Music Fan
339 Views
3 replies
0 likes
I have forgotten the password for my email and need to cancel premium asap....is there any way to send the email to another email???please help
I have forgotten the password for my email and need to cancel premium asap....is there any way to send the email to another email???please help
Casual Listener
331 Views
3 replies
0 likes
If my boyfriend already has Spotify but wants to join my family one does he needs to cancel his or will it do automatically
If my boyfriend already has Spotify but wants to join my family one does he needs to cancel his or will it do automatically
Spotify Star
239 Views
1 replies
0 likes
Need to switch playlist from cancelled email address (can't sign in) to new email address. The old provider is no longer in service
Need to switch playlist from cancelled email address (can't sign in) to new email address. The old provider is no longer in service
Casual Listener
232 Views
2 replies
0 likes
what is the difference?
what is the difference?
Newbie
32129 Views
3 replies
0 likes
I have been paying over a year now for a membership I had immediately canceled after my free trial. I need this refunded immediately before legal action is taken. I would appreciate anyone guiding me on how to accomplish this. If it was just a month ...
I have been paying over a year now for a membership I had immediately canceled after my free trial. I need this refunded immediately before legal action is taken. I would appreciate anyone guiding me...
Community Legend
202 Views
1 replies
0 likes
Hello, i need help.I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct.Anyone help me?
Hello, i need help. I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct. Anyone help me?
Music Fan
208 Views
1 replies
0 likes
Hi! I don't understand what's going on, but I couldn't join my family's premiun account. When they send me the link the message that appeared said that I already have a Premiun account, even though my subscription is free. I never purchased one throu...
Hi! I don't understand what's going on, but I couldn't join my family's premiun account. When they send me the link the message that appeared said that I already have a Premiun account, even t...
Spotify Legend
220 Views
1 replies
0 likes
Hola buen dia.Hace 2 meses aproximadamente me hize la cuenta gratis para probar el servicio. Asocie mi tarjeta como se debe hacer y a los dias en cancele la suscrpcion.Me sigue llegando en el resumen de la tarjeta cobros de SPOTIFY, esto a que se deb...
Hola buen dia. Hace 2 meses aproximadamente me hize la cuenta gratis para probar el servicio. Asocie mi tarjeta como se debe hacer y a los dias en cancele la suscrpcion. Me sigue llegando en el res...
Newbie
13575 Views
21 replies
4 likes
I made a premium account in the US and now I'm back in Spain and it doesn't work. I know it's because is another country, but I still need to pay every moth for my subscription. What can I do?
I made a premium account in the US and now I'm back in Spain and it doesn't work. I know it's because is another country, but I still need to pay every moth for my subscription. What can I do?
Community Legend
304 Views
1 replies
0 likes
I have had Spotify for approximately 6 months but only recently have I discovered that I was eligible for a student discount. How am I able to now add this code?
I have had Spotify for approximately 6 months but only recently have I discovered that I was eligible for a student discount. How am I able to now add this code?
Community Legend
259 Views
1 replies
0 likes
I am not able to log into my account with my Facebook and I never created a personal username and password how do I get my Spotify account back
I am not able to log into my account with my Facebook and I never created a personal username and password how do I get my Spotify account back
Spotify Legend
240 Views
1 replies
0 likes
Hello! I'm not an English native speaker, so I'm sorry for any mistake. I want to recover my premium subscription, but Spotify doesn't let me enter into my account. I tried contacting spotify on "support.spotify.com", but there was no useful answer.H...
Hello! I'm not an English native speaker, so I'm sorry for any mistake. I want to recover my premium subscription, but Spotify doesn't let me enter into my account. I tried contacting spotify on "sup...
Spotify Legend
383 Views
1 replies
0 likes
