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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414371 Views
  • 965 replies
  • 108 likes
  • Account
  • 414371 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181177 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181177 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101431 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101431 Views
  • 68 replies
  • 10 likes

Solved!! Canceled subscription but still got charged

I cancelled my subscription on 09/27/2016, one day before my renewal date. I noticed that I still got charged. I cancelled again today. How do I get a refund for this month?

  • Casual Listener
  • I cancelled my subscription on 09/27/2016, one day before my renewal date. I noticed that I still got charged. I cancelled again today. How do I get a refund for this month?
  • bencox34
  • Casual Listener
  • 230 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 230 Views
  • 3 replies
  • 0 likes

3 months premium and family premium

A few months ago I subscribed to 3 months premium for 0,99. After two months, my dad bought a family premium subscription. Now I'm a family member but do I need to unsubscribe from the 3 months premium for 0,99? And how can I do that? Thanks!

  • Newbie
  • A few months ago I subscribed to 3 months premium for 0,99. After two months, my dad bought a family premium subscription. Now I'm a family member but do I need to unsubscribe from the 3 months premi...
  • Algee
  • Roadie
  • 695 Views
  • 2 replies
  • 0 likes
  • 695 Views
  • 2 replies
  • 0 likes

Spotify Family - Change Country

Hi there, I was wondering if someone could help me out.I've been a spotify user for years now.I've been sort of moving from one country to another over those last few years.And it seems my spotify premium account I set up whilst in the UK.I've moved ...

  • Newbie
  • Hi there,   I was wondering if someone could help me out. I've been a spotify user for years now. I've been sort of moving from one country to another over those last few years. And it seem...
  • Algee
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 284 Views
  • 1 replies
  • 0 likes

Spotify family

Hey guys!I'm a university student and I live with friends on the same house.It's possible we get spotify family?Thanks!

  • Casual Listener
  • Hey guys! I'm a university student and I live with friends on the same house. It's possible we get spotify family? Thanks!
  • Algee
  • Roadie
  • 200 Views
  • 3 replies
  • 0 likes
  • Premium
  • 200 Views
  • 3 replies
  • 0 likes

my suscription has ended

Hi, I use prepaid cards and now my suscription has ended and you try to charge my credit card when I get paid until december 29. Here is my last number order: 318951258456079.

  • Casual Listener
  • Hi, I use prepaid cards and now my suscription has ended and you try to charge my credit card when I get paid until december 29. Here is my last number order: 318951258456079.
  • pabloespinosa
  • Casual Listener
  • 183 Views
  • 4 replies
  • 0 likes
  • Premium
  • 183 Views
  • 4 replies
  • 0 likes

€9.99 charged to my account but my subscription status is listed as "free"

Hi. I subscribed to the Premium service for the last few months on a special offer of €0.99 per month. This offer has recently come to an end so when I went in to cancel my premium subscription, I was surprised to see that the status of my account wa...

  • Casual Listener
  • Hi.   I subscribed to the Premium service for the last few months on a special offer of €0.99 per month. This offer has recently come to an end so when I went in to cancel my premium subscript...
  • Algee
  • Roadie
  • 220 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 220 Views
  • 3 replies
  • 0 likes

Family account limit

Hello everyone, I would like to buy a family-account. But I see that there is a limit of 10.000 songs. If I have 6 accounts, is it like this:Account 1: max 1666 songs downloadedAccount 2: max 1666 songs downloadedAccount 3: max 1666 songs downloaded....

  • Newbie
  • Hello everyone, I would like to buy a family-account.   But I see that there is a limit of 10.000 songs.   If I have 6 accounts, is it like this: Account 1: max 1666 songs downloaded ...
  • Algee
  • Roadie
  • 8744 Views
  • 1 replies
  • 0 likes
  • 8744 Views
  • 1 replies
  • 0 likes

Help me!!

Hi, I'm using premium service. I want to stop the service. But I forgot my password. I connected my facebook account. Unfortunately I quit facebook and e-mail. So I can't log-in my Spotify account. Please help for me. Thanks!

  • Newbie
  • Hi, I'm using premium service. I want to stop the service. But I forgot my password. I connected my facebook account. Unfortunately I quit facebook and e-mail. So I can't log-in my Spotify account. P...
  • Hubo
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

I am being charged $10.00 for a Spotify free account!! I don't even have premium!!

I am being charged 10$ for a premium account I don't have! I need a refund from the past 2 months ! Someone help this is not cool I am up to the neck in school loans and medical bills I cannot be charged for this - this is very poor service. Very dis...

  • Casual Listener
  • I am being charged 10$ for a premium account I don't have! I need a refund from the past 2 months ! Someone help this is not cool I am up to the neck in school loans and medical bills I cannot be cha...
  • donnafincher
  • Newbie
  • 1084 Views
  • 14 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 1084 Views
  • 14 replies
  • 0 likes

Sporify premium ended, money Withdrawn anyway

Dear,For the past 3 months I had an Spotify premium subscription. I wanted to end the subscription but was one day to late before the new period started. I ended my Spotify premium one day 'too late'. Several days later €9,99 was withdrawn from my ac...

  • Newbie
  • Dear, For the past 3 months I had an Spotify premium subscription. I wanted to end the subscription but was one day to late before the new period started. I ended my Spotify premium one day 'too l...
  • Bearfootrecords
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Was charged but not confirmed as a premium

I subscribed and confirmed credit card info and was charged 10 reais ( local wealth) for the FREE MONTH, and Spotify did not confirmed my payment. Need my money back or fix the problem .

  • Newbie
  • I subscribed and confirmed credit card info and was charged 10 reais ( local wealth) for the FREE MONTH, and Spotify did not confirmed my payment. Need my money back or fix the problem .
  • Bearfootrecords
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Changing premium

I accidentely put a spotify gift card onto the wrong account, is there a way i can cancel it so i can change the account to use it on?

  • Newbie
  • I accidentely put a spotify gift card onto the wrong account, is there a way i can cancel it so i can change the account to use it on?
  • Bearfootrecords
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Solved!! Can't Delete Account

I have a premium subscription to an account I longer longer have access to. It was created through an old facebook account I don't know the password to, but my current credit card information is still being used, how do I stop it?

  • Casual Listener
  • I have a premium subscription to an account I longer longer have access to. It was created through an old facebook account I don't know the password to, but my current credit card information is stil...
  • HelpMeNowPlz
  • Casual Listener
  • 679 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 679 Views
  • 4 replies
  • 0 likes

Playlists A Song Is In

Hi guys, Is there any way you can trace the public playlists a certain Song is featured in? Thanks,LC

  • Newbie
  • Hi guys,   Is there any way you can trace the public playlists a certain Song is featured in?   Thanks, LC
  • theckbert
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

why my payment is having a bad day even it doesn't

Hello! I'm having a trouble to subscript a month. and while I'm done putting my credit card information it said that my bank is having a bad day. it happened to me so many times and I talked to my bank teller if my card can transact in purchasing app...

  • Newbie
  • Hello! I'm having a trouble to subscript a month. and while I'm done putting my credit card information it said that my bank is having a bad day. it happened to me so many times and I talked to ...
  • KatesHere
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Not auto renewing with Apple: keep getting charged anyway

I got SPOTIFY through apple for my iPad. I have always made it a one month subscription- Apple even shows it as a non auto renewal, yet I'm getting charged monthly anyway. SPOTIFY shows it will auto charge me for premium AGAIN next month even though ...

  • Newbie
  • I got SPOTIFY through apple for my iPad. I have always made it a one month subscription- Apple even shows it as a non auto renewal, yet I'm getting charged monthly anyway. SPOTIFY shows it will auto ...
  • birdsofearth
  • Newbie
  • 320 Views
  • 2 replies
  • 1 likes
  • Premium
    Subscription
  • 320 Views
  • 2 replies
  • 1 likes

Payement premium

Bonjour étant donné que Spotify n'a pas de service Hotline je m'adresse directement à vous communauté. J'avais payer un abonnement Premium mais avec l'offre des 9.99€ pour 3 mois. Sauf qu'entre temps mon téléphone m'a lâché et ducoup j'ai dû me recon...

  • Visitor
  • Bonjour étant donné que Spotify n'a pas de service Hotline je m'adresse directement à vous communauté. J'avais payer un abonnement Premium mais avec l'offre des 9.99€ pour 3 mois. Sauf qu'entre temps...
  • KatesHere
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Refund

Intrigued by the "Premium for Family" option, I went check it out and in 3 clicks Spotify had taken $18 of my money because they already had my details saved from my premium subscription which they sneakily noted in small black print above a big brig...

  • Newbie
  • Intrigued by the "Premium for Family" option, I went check it out and in 3 clicks Spotify had taken $18 of my money because they already had my details saved from my premium subscription which they s...
  • Kamran
  • Composer
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Premium features lost

I'm a paying premium user but since I updated the app I lost all my premium featuresWhat to do?

  • Newbie
  • I'm a paying premium user but since I updated the app I lost all my premium features What to do?
  • Kamran
  • Composer
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes