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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2911 Views
  • 0 replies
  • 8 likes
  • Security
  • 2911 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455519 Views
  • 973 replies
  • 109 likes
  • Account
  • 455519 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201956 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201956 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110227 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110227 Views
  • 72 replies
  • 12 likes

Sotify Premium and Family Plan

Hello, guys! I would like to change my premium account to a family plan. My question is, do I have to cancel my current premium account in order to suscribe to the family one? I don't want to be charged for both of them.

  • Visitor
  • Hello, guys!  I would like to change my premium account to a family plan. My question is, do I have to cancel my current premium account in order to suscribe to the family one? I don't want to ...
  • Maxim
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Need to change email but it's already in use

Can someone help me out with this? I currently have two email addresses: one is ***@live.com (secondary) which is bound to my Spotify Premium accountThis Spotify account is linked to my Facebook account, which in turn is bound to my other email addre...

  • Newbie
  • Can someone help me out with this?   I currently have two email addresses: one is ***@live.com (secondary) which is bound to my Spotify Premium account This Spotify account is linked to my Fa...
  • Alejandro_C
  • Spotify Legend
  • 1608 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 1608 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Facebook Profile Picture Doesn't Change Even After Update on Facebook

Hello - I've updated my Facebook profile picture a few days ago and I still see my old facebook profile picture in many places (desktop and mobile). Is there a way to force it to grab the new image? Purge a cache somewhere? It seems like it's taking ...

  • Regular
  • Hello -    I've updated my Facebook profile picture a few days ago and I still see my old facebook profile picture in many places (desktop and mobile). Is there a way to force it to grab ...
  • Alejandro_C
  • Spotify Legend
  • 21094 Views
  • 3 replies
  • 0 likes
  • Account
  • 21094 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify in changing country

I have been living last 2 years in Mexico and Uruguay and traveling south America. But I will be in India for next one year for a project work.. I want to buy family plan subscription with my friend's family but it seems Spotify is still not reached ...

  • Casual Listener
  • I have been living last 2 years in Mexico and Uruguay and traveling south America. But I will be in India for next one year for a project work.. I want to buy family plan subscription with my friend'...
  • Alejandro_C
  • Spotify Legend
  • 287 Views
  • 4 replies
  • 0 likes
  • 287 Views
  • 4 replies
  • 0 likes

Superuser Contribution I logged in with Facebook and...

FB deleted my account due to my name being unacceptable. I have Spotify premium and have no idea how to get Spotify to switch my account over to the new one I've just opened as I'm now paying for a service I can't use. And have lost all my bands that...

  • Newbie
  • FB deleted my account due to my name being unacceptable. I have Spotify premium and have no idea how to get Spotify to switch my account over to the new one I've just opened as I'm now paying for a s...
  • Anyk17
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different email and credit card information.

I got spotify premium for .99 cents for three months and at the time had a different email. Since then I have lost access to the email so I cant change my subscription. I also no longer have the same credit card information and now on spotify I get n...

  • Newbie
  • I got spotify premium for .99 cents for three months and at the time had a different email.  Since then I have lost access to the email so I cant change my subscription.  I also no longer h...
  • Anyk17
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution fraud?

i canceled my subscription in may and have not used it since, and today received emails today saying i updated my subscription to premium which i had not done, and when i logged into my account someone had added their photo to my profile and charged ...

  • Newbie
  • i canceled my subscription in may and have not used it since, and today received emails today saying i updated my subscription to premium which i had not done, and when i logged into my account someo...
  • Anyk17
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution No recuerdo ni correl ni contraseña de mi cuenta

Al no recordarlo, no puedo cancelar mi suscripcion de spotify premium en la web, ya que en la aplicación no me da opción a ello, ¿Que hago?

  • Casual Listener
  • Al no recordarlo, no puedo cancelar mi suscripcion de spotify premium en la web, ya que en la aplicación no me da opción a ello, ¿Que hago?
  • Anyk17
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Help me

I'm logged in on Spotify and I have a 39 day free trial it it ends today and I can't remember my password and I don't have acsess to the email that it's set up on! My contract renews today how do I stop them from charging me?

  • Newbie
  • I'm logged in on Spotify and I have a 39 day free trial it it ends today and I can't remember my password and I don't have acsess to the email that it's set up on! My contract renews today how do I s...
  • OviiiOne
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant login because I changed country

Hi. Y recently moved to Colombia. When I login Spotify wont let me because I am in a different country. I already change the country y my profile but still cant login. What can I do?

  • Casual Listener
  • Hi. Y recently moved to Colombia. When I login Spotify wont let me because I am in a different country. I already change the country y my profile but still cant login. What can I do?
  • Anyk17
  • Spotify Star
  • 371 Views
  • 3 replies
  • 0 likes
  • 371 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot login into Spotify after deny incasso

Hi there, I had three months of Spotify Premium. My spotify account is linked to my Facebook account. I deny an incasso for Spotify Premium because I want the free version. Now I cannot login into Spotify using my Facebook account. Could you help me?...

  • Casual Listener
  • Hi there,   I had three months of Spotify Premium. My spotify account is linked to my Facebook account. I deny an incasso for Spotify Premium because I want the free version. Now I cannot logi...
  • Anyk17
  • Spotify Star
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Solved!! Credit card linked to my account

Hello,I think there's someone using my credit card on some Spotify account, i saw "Spotify" on my credit card bill.Is there a way to discover and cancel it?Thank you!

  • Casual Listener
  • Hello, I think there's someone using my credit card on some Spotify account, i saw "Spotify" on my credit card bill. Is there a way to discover and cancel it? Thank you!
  • voltagefinder
  • Newbie
  • 832 Views
  • 7 replies
  • 0 likes
  • 832 Views
  • 7 replies
  • 0 likes

Why I'm beeing charged 129 kr

Hello, Why I'm I being charged 129 kr. pr. month, when you're advertise 99 kr. pr. month on the front on your homepage? (I hav premium) Kind regards, Natasha Møller

  • Casual Listener
  • Hello,   Why I'm I being charged 129 kr. pr. month, when you're advertise 99 kr. pr. month on the front on your homepage? (I hav premium)   Kind regards,   Natasha Møller
  • Maxim
  • Spotify Star
  • 662 Views
  • 3 replies
  • 0 likes
  • 662 Views
  • 3 replies
  • 0 likes

Error code 3: Incorrect username or password

Is anyone else having trouble logging into the Windows app? I keep getting error code 3 even though the credentials I'm inputting are definitely correct. I'm using the same set to log into the site and they work fine. I did not set up this account th...

  • Newbie
  • Is anyone else having trouble logging into the Windows app? I keep getting error code 3 even though the credentials I'm inputting are definitely correct. I'm using the same set to log into the site a...
  • finfeature
  • Newbie
  • 4104 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 4104 Views
  • 5 replies
  • 0 likes

Can I create a Spotify playlist for a product?

I work for a publishing company and would love to create playlists for books. Am I able to do this, or is this against the usage rules?Sorry if this is obvious/has been asked, I couldn't find an answer!

  • Casual Listener
  • I work for a publishing company and would love to create playlists for books. Am I able to do this, or is this against the usage rules? Sorry if this is obvious/has been asked, I couldn't find an an...
  • OviiiOne
  • Community Legend
  • 366 Views
  • 4 replies
  • 0 likes
  • 366 Views
  • 4 replies
  • 0 likes

Solved!! Username & password do not work on mobile devices

I have a username/password for Spotify. I do not login with FB. I reset my password now I can't log in from a mobile device. I can, however, login from my PC. I removed the app from my phone and tablet then reinstalled. I Still get the invalid userna...

  • Casual Listener
  • I have a username/password for Spotify. I do not login with FB.   I reset my password now I can't log in from a mobile device. I can, however, login from my PC.   I removed the app from...
  • Bill3us47
  • Casual Listener
  • 4398 Views
  • 12 replies
  • 1 likes
  • Account
  • 4398 Views
  • 12 replies
  • 1 likes

How do you use a free Spotify account in Japan?

Now is this possible? Spotify is not yet launched in Japan but I have a (free) Swedish account. I tried to change my country in my settings but no other country then Sweden shows. Ive been living here for 3 years. Very thankful for an answer!Cheers!

  • Newbie
  • Now is this possible? Spotify is not yet launched in Japan but I have a (free) Swedish account. I tried to change my country in my settings but no other country then Sweden shows. Ive been living her...
  • Hubo
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

sorry

wow spotify is such a disappointment, I used to be in Turkey and moved to Japan. After a while it made me to change my country, "OR" get premium. I tried to change my account info, however it CANNOT be changed because i am a free user. Do you see thi...

  • Newbie
  • wow spotify is such a disappointment, I used to be in Turkey and moved to Japan. After a while it made me to change my country, "OR" get premium. I tried to change my account info, however it CANNOT ...
  • Hubo
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Free
  • 147 Views
  • 1 replies
  • 0 likes

Facebook Account is already connected to another Spotify account

I only found the answer to "wrong Facebook account is connected to my Spotify". But in my case it's vice versa. Every time I want to connect to Facebook, it says that the FB account already is connected to another Spotify account. First: it doesn't e...

  • Newbie
  • I only found the answer to "wrong Facebook account is connected to my Spotify". But in my case it's vice versa. Every time I want to connect to Facebook, it says that the FB account already is connec...
  • Bearfootrecords
  • Community Legend
  • 1109 Views
  • 1 replies
  • 0 likes
  • 1109 Views
  • 1 replies
  • 0 likes