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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
551796 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130932 Views
74 replies
12 likes
Hi all! My girlfriend and I just moved in together. We both have a premium Spotify subscription and we would like to know if it could be possible for us to share the same family subscription (14,99€/month) since our legal status changed when we moved...
Hi all! My girlfriend and I just moved in together. We both have a premium Spotify subscription and we would like to know if it could be possible for us to share the same family s...
Spotify Star
572 Views
1 replies
0 likes
first time this is happening to me, never experienced it before. I've tried uninstalling but nothing seems to work. it just keeps crashing. Any solutions?
first time this is happening to me, never experienced it before. I've tried uninstalling but nothing seems to work. it just keeps crashing. Any solutions?
Spotify Star
374 Views
3 replies
0 likes
Hello, My phone and iPad have updated and now I can't log into Spotify. I do have a Premium Spotify account but can't access it. I don't know my username and email that is connected to this. I do get a receipt every month paying for the account. I ha...
Hello, My phone and iPad have updated and now I can't log into Spotify. I do have a Premium Spotify account but can't access it. I don't know my username and email that is connected to this....
Composer
417 Views
5 replies
0 likes
Today i did the upgrade to premium with the new offer (0.99 for 3 months). I did the subscription 2 times and they said to me "you can't do this offer" but i don't know the reason (this is my first time i do the premium upgrade with spotify) and they...
Today i did the upgrade to premium with the new offer (0.99 for 3 months). I did the subscription 2 times and they said to me "you can't do this offer" but i don't know the reason (this is my first t...
Spotify Star
200 Views
1 replies
0 likes
I started signing up for premium but didn't realize you had to be a college student to get the student discount so I decided to not pay fir premium. They still charged my credit card for $8
I started signing up for premium but didn't realize you had to be a college student to get the student discount so I decided to not pay fir premium. They still charged my credit card for $8
Spotify Star
232 Views
1 replies
0 likes
I keep getting that message while listening. I am signed in on my phone and my Mac and no one else has my account information. I canged my password and that did nothing. I need some help figuring out how to make this go away.
I keep getting that message while listening. I am signed in on my phone and my Mac and no one else has my account information. I canged my password and that did nothing. I need some help figuring out...
Roadie
265 Views
1 replies
0 likes
Community Legend
187 Views
1 replies
0 likes
Hey,in April I started Premium Family. Now I am back in Germany on vacation for about 2 months, and suddenly my Premium is cancelled. The subscription page says, I'm using Free, but I never cancelled Premium Family myself.Unfortunately, I'm not sure ...
Hey, in April I started Premium Family. Now I am back in Germany on vacation for about 2 months, and suddenly my Premium is cancelled. The subscription page says, I'm using Free, but I neve...
Community Legend
1255 Views
1 replies
0 likes
So this is getting ridiculus - My account has been linked to my facebook which allows me to pay for everything and log in, the usual stuff.BUT I've lost my old email-adress and do not know what password I used, since I always login through my faceboo...
So this is getting ridiculus - My account has been linked to my facebook which allows me to pay for everything and log in, the usual stuff. BUT I've lost my old email-adress and do not know what p...
Casual Listener
337 Views
2 replies
0 likes
Why are certain albums unavailable or gone now. These albums were once readily available on Spotify, but now they're not. Yet, I can find then somewhere else. The reason I chose to pay for Spotify because you had "the music".
Why are certain albums unavailable or gone now. These albums were once readily available on Spotify, but now they're not. Yet, I can find then somewhere else. The reason I chose to pay for Spotify be...
Community Legend
212 Views
1 replies
0 likes
I tried to sign up for the college student discount on premium but after filling in all of the Iinformation it said that it had failed to verify that I was a student. I singed in and out and started over several times but nothing so far is working. I...
I tried to sign up for the college student discount on premium but after filling in all of the Iinformation it said that it had failed to verify that I was a student. I singed in and out and started ...
Community Legend
585 Views
1 replies
0 likes
I was charged twice and I never actually passed the part where you enter your payment form. I entered it and decided against it so I closed it and I was charged twice and I keep trying to contact Spotify because I don't want premium and it charged me...
I was charged twice and I never actually passed the part where you enter your payment form. I entered it and decided against it so I closed it and I was charged twice and I keep trying to contact Spo...
Community Legend
208 Views
1 replies
0 likes
I have been using spotify premium for a long time and recently I woke up to being logged out of my premium account on all platforms, so I tried logging back in but nothing worked, and I never got the email that spotify said they sent me for the passw...
I have been using spotify premium for a long time and recently I woke up to being logged out of my premium account on all platforms, so I tried logging back in but nothing worked, and I never got the...
Community Legend
217 Views
1 replies
0 likes
I unsubscribed to spotify a month ago because of school starting and I need the money. I looked at my bank statement today and it said that I was charged $37 from spotify. WTH this is not good and I am really mad.
I unsubscribed to spotify a month ago because of school starting and I need the money. I looked at my bank statement today and it said that I was charged $37 from spotify. WTH this is not good and I ...
Community Legend
230 Views
1 replies
0 likes
I have forgotten my account for spotify and I just noticed that premium has charched me for 6 months already. I can get to the account that my payment card is connected so I dont know how to cancel the premium without knowing the account information ...
I have forgotten my account for spotify and I just noticed that premium has charched me for 6 months already. I can get to the account that my payment card is connected so I dont know how to cancel t...
Community Legend
221 Views
1 replies
0 likes
Hi I have spotify for 99 pr month. I recently changed it to spotify family. Now I have been charged twice this month. First 99kr 3/8 and then 140kr 24/8 - what is going on? I thought that I changed my subscribtion, not addet a new one. Please explain...
Hi I have spotify for 99 pr month. I recently changed it to spotify family. Now I have been charged twice this month. First 99kr 3/8 and then 140kr 24/8 - what is going on? I though...
Community Legend
228 Views
1 replies
0 likes
Hey,I just created a new account because i wanted a new username. I thought that you could link your old account to your new account. It turns out i either forgot how to do it or you can't do it at all! Someone please help me ASAP!!
Hey, I just created a new account because i wanted a new username. I thought that you could link your old account to your new account. It turns out i either forgot how to do it or you can't do it at...
Community Legend
1652 Views
1 replies
0 likes
Hi! Have been trying to do this for weeks... I can't seem to sign out my Spotify-account from my Samsung Smart-TV. When I simply go to "Settings" to sign out, the only thing that comes up on the screen is "View Third Party Licenses", and I can't seem...
Hi! Have been trying to do this for weeks... I can't seem to sign out my Spotify-account from my Samsung Smart-TV. When I simply go to "Settings" to sign out, the only thing that comes up ...
Newbie
17058 Views
12 replies
1 likes
Hi. As I mentioned at title when I try to get 30 days trial premium nothing happens and a loading icon keeps circling.Ps : I live in Turkey
Hi. As I mentioned at title when I try to get 30 days trial premium nothing happens and a loading icon keeps circling. Ps : I live in Turkey
Spotify Star
510 Views
5 replies
0 likes
