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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83359 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104339 Views
10 replies
3 likes
If i go to extended holiday to indonesia, can i use spotify for full month or only 14 days?Premium account
If i go to extended holiday to indonesia, can i use spotify for full month or only 14 days? Premium account
Casual Listener
732 Views
4 replies
0 likes
Dear Community,A few days ago I opened Spotify Premium on my Samsung Mobile and all my Dowbloats were deleted so I could not hear them offline. It took me 2 days do download it all again ( about 1.600 songs).A few minutes ago the same happened again ...
Dear Community, A few days ago I opened Spotify Premium on my Samsung Mobile and all my Dowbloats were deleted so I could not hear them offline. It took me 2 days do download it all again ( about 1....
Spotify Star
899 Views
1 replies
0 likes
Hi, I'm trying to shift to Spotify Family and I am asked to create and confirm a password for the device I am using, but when I do so, a message in red appears that says:"A problem occured while creating your password".I tried changing the password. ...
Hi, I'm trying to shift to Spotify Family and I am asked to create and confirm a password for the device I am using, but when I do so, a message in red appears that says: "A problem occured while cr...
Casual Listener
1514 Views
6 replies
0 likes
Hi, i create this account a long time ago, now i find this nick name childish somehow, i wanna change my username is that possible? I am thinking about create new account, since i am premium user i dont wanna do it too. waiting for help thanks.
Hi, i create this account a long time ago, now i find this nick name childish somehow, i wanna change my username is that possible? I am thinking about create new account, since i am premium user i d...
Regular
44989 Views
8 replies
11 likes
OláFiz a assinatura do premium com direito a 30 dias grátis, recebi o email de confirmação e número de conta, porém não consigo acessar playlist offline. Já tentei todas as sugestões logar de novo, reinstalar aplicativo e nada funcionou.Meu pedido 72...
Olá Fiz a assinatura do premium com direito a 30 dias grátis, recebi o email de confirmação e número de conta, porém não consigo acessar playlist offline. Já tentei todas as sugestões logar de novo,...
Newbie
962 Views
1 replies
1 likes
I went to cancel my premium subscription. I rarely use Spotify is my main reason, but I logged on to cancel and it says I have "Spotify Free" and my credit card information is no where to be found. I'm still getting charged every month, my last payme...
I went to cancel my premium subscription. I rarely use Spotify is my main reason, but I logged on to cancel and it says I have "Spotify Free" and my credit card information is no where to be found. I...
Spotify Star
401 Views
1 replies
0 likes
So when I check my account it says Member since 2013-06-05. But in the badges I only have the 1 year badge. How comes?
So when I check my account it says Member since 2013-06-05. But in the badges I only have the 1 year badge. How comes?
Community Legend
490 Views
1 replies
0 likes
i have a premium membership of my own, but i just got a basic and free membership for my daughter. after i logged her in, i wasn't able to select a song to play, as it would only shuffle songs from the artist i had chosen. is this normal? i never had...
i have a premium membership of my own, but i just got a basic and free membership for my daughter. after i logged her in, i wasn't able to select a song to play, as it would only shuffle songs ...
Community Legend
1016 Views
5 replies
0 likes
My account was disable and the name was converted in numbers, now i can't get into my account and i have a new one. I really want it back because of my followers and playlist. HEEEEEELP!
My account was disable and the name was converted in numbers, now i can't get into my account and i have a new one. I really want it back because of my followers and playlist. HEEEEEELP!
Community Legend
263 Views
1 replies
0 likes
My login on Spotify was done through Facebook and now I want to delete my facebook account. Any way to keep my Spotify account?
My login on Spotify was done through Facebook and now I want to delete my facebook account. Any way to keep my Spotify account?
Spotify Star
302 Views
1 replies
0 likes
I'm trying to upgrade my Premium account to Premium Family with yearly payment, 119.88 € for 1 year, using this page:https://www.spotify.com/de/purchase/panel/?category=familyplan#__yearly-pci-credit-card However, after entering my credit card detail...
I'm trying to upgrade my Premium account to Premium Family with yearly payment, 119.88 € for 1 year, using this page: https://www.spotify.com/de/purchase/panel/?category=familyplan#__yearly-pci-cred...
Spotify Star
356 Views
1 replies
0 likes
I have had a Premium Account, which last renewed on the 25/7/2016. I've just now accidently clicked "switch to family", thinking there would be another confirmation window. Now my Paypal will be charged on the 16/8 for a family account - fair enough....
I have had a Premium Account, which last renewed on the 25/7/2016. I've just now accidently clicked "switch to family", thinking there would be another confirmation window. Now my Paypal will be char...
Spotify Star
376 Views
3 replies
0 likes
Last month my spotify was suddenly off premium and half my playlists gone. After the recommendation to resign as a premium customer I did so, just checked my bank account and spotify has taken money out twice this month! How can I get them to put it ...
Last month my spotify was suddenly off premium and half my playlists gone. After the recommendation to resign as a premium customer I did so, just checked my bank account and spotify has taken money ...
Spotify Star
711 Views
5 replies
0 likes
Hi purchased a month subscription and have a receipt but is says my 7 day trial subsection is over. How do I resolve this. I can't find a phone # to talk to someone.
Hi purchased a month subscription and have a receipt but is says my 7 day trial subsection is over. How do I resolve this. I can't find a phone # to talk to someone.
Spotify Star
233 Views
1 replies
0 likes
Hi, a few weeks ago I changed my password on Facebook. Some days later I can´t login to my Premium-Account on Spotify. On Feb 22. I contact the support (Case #01263364). A few days later, on Feb 25. (many more than 24h) a Julia from your Supprot-Team...
Hi, a few weeks ago I changed my password on Facebook. Some days later I can´t login to my Premium-Account on Spotify. On Feb 22. I contact the support (Case #01263364). A few d...
Not applicable
1441 Views
11 replies
0 likes
Hi I am having an issue logging in to spotify through facebook on my phone. My phone will only let me use a non facebok account. SO I made a new account using a different email. Now I want to link OR switch over my facebook account to the new account...
Hi I am having an issue logging in to spotify through facebook on my phone. My phone will only let me use a non facebok account. SO I made a new account using a different email. Now I want to link OR...
Casual Listener
384 Views
2 replies
0 likes
Hello all, I'm having this problem where I can't cancel my subscription because it says it is an incorrect password, I have triple checked and more that it is not an incorrect password and have even logged on with on the my two browsers and I've trie...
Hello all, I'm having this problem where I can't cancel my subscription because it says it is an incorrect password, I have triple checked and more that it is not an incorrect password...
Newbie
493 Views
2 replies
0 likes
My wife and I have had several accounts between the two of us over the last few years. We are still being charged $11 a month on our credit card though I do not know what account it is for. We have signed into all the accounts we can but they are all...
My wife and I have had several accounts between the two of us over the last few years. We are still being charged $11 a month on our credit card though I do not know what account it is for. We have s...
Spotify Star
262 Views
1 replies
0 likes
I had spotify premium which I cancelled as I now get a spotify premium subscription through my cell phone plan with spark. I have been charged on the 28 of July for this months subscription despite following the steps on spark.
I had spotify premium which I cancelled as I now get a spotify premium subscription through my cell phone plan with spark. I have been charged on the 28 of July for this months subscription despite f...
Spotify Star
398 Views
3 replies
0 likes
I run a Facebook page called "Fans Of Technical Death Metal" (a page discussing the most awesome music \m/ ) and I want to share the music we discuss on the page through Spotify playlists etc. Problem is: I can start an account and create playlists b...
I run a Facebook page called "Fans Of Technical Death Metal" (a page discussing the most awesome music \m/ ) and I want to share the music we discuss on the page through Spotify playlists etc. Proble...
Spotify Star
1074 Views
1 replies
0 likes
