Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
3 weeks ago
ribezaz
Spotify Star
9748 Views
3 replies
9 likes
Security

9748 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Friday
imksa
Newbie
490923 Views
981 replies
111 likes
Account

490923 Views
981 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1213089 Views
119 replies
117 likes
Account

1213089 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
122231 Views
72 replies
12 likes
Account
Login
Premium

122231 Views
72 replies
12 likes

Solved!! Double charged

I have recently switched to Spotify Family from Premium and I am being charged for the Family plan and the Premium. How can I stop this double payment?

JackieMangion
Newbie
I have recently switched to Spotify Family from Premium and I am being charged for the Family plan and the Premium. How can I stop this double payment?
2016-07-28 5:09:57 PM
2016-07-28 5:48:50 PM
LordRollin
Community Legend
330 Views
1 replies
0 likes
Account
Subscription

330 Views
1 replies
0 likes

Facebook account deleted, no longer spotify premium

Help needed. I just deleted my FB account forever, and I cannot longer log in in my premium account of spotify. All my playlists are gone..How can I still use such account not linked to FB??? Thanks

Karmannico
Newbie
Help needed. I just deleted my FB account forever, and I cannot longer log in in my premium account of spotify. All my playlists are gone..How can I still use such account not linked to FB??? Th...
2016-07-28 3:08:55 PM
2016-07-28 5:47:04 PM
LordRollin
Community Legend
190 Views
1 replies
0 likes
Account
Login
Premium
Security

190 Views
1 replies
0 likes

Password set up

im trying to set up a password for spotify so i dont have to use my facebook all the time and when i try to set it up it says there was a problem setting up my password

Mason_katilyn99
Newbie
im trying to set up a password for spotify so i dont have to use my facebook all the time and when i try to set it up it says there was a problem setting up my password
2016-07-28 6:54:32 AM
2016-07-28 5:43:35 PM
Hubo
Community Legend
178 Views
1 replies
0 likes
Account
Login

178 Views
1 replies
0 likes

Student discount

I want to take my student discount off my ex girlfriends account and move it to my new account any help appreciated

ry15
Newbie
I want to take my student discount off my ex girlfriends account and move it to my new account any help appreciated
2016-07-28 5:33:10 PM
2016-07-28 5:41:42 PM
LordRollin
Community Legend
176 Views
1 replies
0 likes
Other
Subscription

176 Views
1 replies
0 likes

Solved!! Listening to Spotify on my IPad Mini

I currently have Spotify (Premium -$9.99 per month) on my phone. Unfortunately I can't update Spotify because my phone's data storage is limited. I would like to put Spotify on my IPad mini. If this is possible, how can I do it? If I install the app ...

Peaceout56
Casual Listener
I currently have Spotify (Premium -$9.99 per month) on my phone. Unfortunately I can't update Spotify because my phone's data storage is limited. I would like to put Spotify on my IPad mi...
2016-07-27 6:52:44 PM
2016-07-28 3:26:34 PM
Hubo
Community Legend
2407 Views
3 replies
0 likes
Other

2407 Views
3 replies
0 likes

Superuser Contribution Double payments

I Am having a big problem. My subscription is being charged out of two different bank accounts. What do i do next to get this problem resolved. I Have about 3 payments of charges that i should not have.

rdrj71
Regular
I Am having a big problem. My subscription is being charged out of two different bank accounts. What do i do next to get this problem resolved. I Have about 3 payments of charges that i s...
2016-07-15 5:43:52 PM
2016-07-28 3:07:58 PM
Melody
Spotify
587 Views
11 replies
0 likes
Subscription

587 Views
11 replies
0 likes

Superuser Contribution ACCOUNT HACKED TODAY (2/7/16) ...plus the cheeky beggers charging us extra without asking!!!

So my account was hacked today, while I was using it! So luckily I kicked the b***tards off there before they could do more than save a load of crappy playlists. Makes me wonder if there's been another security breach that they're going to deny ever ...

LadyAlchemist
Casual Listener
So my account was hacked today, while I was using it! So luckily I kicked the b***tards off there before they could do more than save a load of crappy playlists. Makes me wonder if there's been...
2016-07-02 7:11:16 PM
2016-07-28 3:05:30 PM
meahtenoha
Spotify
414 Views
3 replies
0 likes
Account
Subscription

414 Views
3 replies
0 likes

Charged $10 instead of $5

Basically I am a student and I got charged $10 instead of the $5 that I should've been charged. I would like to know if there is a way to get my $5 refund or just the complete $10 and cancelling my premium account.

rtorresmeza
Newbie
Basically I am a student and I got charged $10 instead of the $5 that I should've been charged. I would like to know if there is a way to get my $5 refund or just the complete $10 and cancelling my p...
2016-03-07 5:24:42 PM
2016-07-28 2:55:43 PM
bulldogzxz
Newbie
1316 Views
2 replies
0 likes
Subscription

1316 Views
2 replies
0 likes

Spotify Premium Family

If the other family members have separate accounts on our Family account, can we have playback on multiple devices?

Niamhxz
Newbie
If the other family members have separate accounts on our Family account, can we have playback on multiple devices?
2016-07-28 2:29:02 PM
2016-07-28 2:36:47 PM
mzwagemakers
Roadie
139 Views
1 replies
0 likes
Premium
Subscription

139 Views
1 replies
0 likes

GOT a new iPhone and can not login

I have broken my old iPhone and got a new One. But can not log in to Spotify.Need help. Have tried to reset password And tried to log in with Facebook.Need help asap!

stinekhaug
Casual Listener
I have broken my old iPhone and got a new One. But can not log in to Spotify. Need help. Have tried to reset password And tried to log in with Facebook. Need help asap!
2016-07-28 12:07:13 PM
2016-07-28 2:32:41 PM
Shaun_Yap
Gig Goer
253 Views
3 replies
0 likes
Login

253 Views
3 replies
0 likes

Vodafone €5 Spotify

Hi, I recently have subscribed to Spotify premium through Vodafone's most recent offer, Spotify Premium for a month and 500mb of data for €5 a month. I completed the whole subscription process with in a website owned by Vodafone, but I look at my sub...

Skelly567
Newbie
Hi, I recently have subscribed to Spotify premium through Vodafone's most recent offer, Spotify Premium for a month and 500mb of data for €5 a month. I completed the whole subscription process with i...
2016-07-28 11:55:23 AM
2016-07-28 12:28:18 PM
Maxim
Spotify Star
295 Views
1 replies
0 likes
Premium
Subscription

295 Views
1 replies
0 likes

Urgent refund!!!

Hi guys. I've been Charged 9.99 for premium. However I don't have enough money in my bank. I didn't realise and I really need a quick refund if it's possible before my bank charge me even more. Please help!!

Casparroshan11
Newbie
Hi guys. I've been Charged 9.99 for premium. However I don't have enough money in my bank. I didn't realise and I really need a quick refund if it's possible before my bank charge me even more. Pleas...
2016-07-28 11:54:31 AM
2016-07-28 11:56:02 AM
Maxim
Spotify Star
171 Views
1 replies
0 likes
Account
Premium
Subscription

171 Views
1 replies
0 likes

I have been charged three times for the same account

As the title suggests i have been charged three times on the same day for the one spotify account. Where can I get a refund for this?

danielcollins8
Newbie
As the title suggests i have been charged three times on the same day for the one spotify account. Where can I get a refund for this?
2016-07-28 11:23:59 AM
2016-07-28 11:51:26 AM
Maxim
Spotify Star
165 Views
1 replies
0 likes
Account
Premium
Subscription

165 Views
1 replies
0 likes

Picture on Profile

I did not link spotify to my Facebook profile for a reason, how can I get that picture removed. Facebook probably comes through the flucking crapper next !!

kriber01
Newbie
I did not link spotify to my Facebook profile for a reason, how can I get that picture removed. Facebook probably comes through the flucking crapper next !!
2016-07-28 10:05:21 AM
2016-07-28 11:12:53 AM
Maxim
Spotify Star
157 Views
1 replies
0 likes
Account
Security

157 Views
1 replies
0 likes

Update payment method

I've been trying over multiple days and different times of the day to change my credit card details, but I keep getting the oh no theres been a problem message. Totally frustrated. You can't tell me there is a consistent problem ALL the time. HELP!

sy97jgu
Casual Listener
I've been trying over multiple days and different times of the day to change my credit card details, but I keep getting the oh no theres been a problem message. Totally frustrated. You can't...
2016-07-28 10:28:21 AM
2016-07-28 11:08:40 AM
sy97jgu
Casual Listener
353 Views
5 replies
0 likes
Account

353 Views
5 replies
0 likes

Superuser Contribution If I delete my Facebook, will Spotify surrender my email?

I'm looking to delete my Facebook account, and I know my Spotify account will also be deleted. However, I am making a new Spotify account with a different email address. When I delete my Facebook account, will I be able to change my email to the emai...

kevinthurler
Newbie
I'm looking to delete my Facebook account, and I know my Spotify account will also be deleted. However, I am making a new Spotify account with a different email address. When I delete my Facebook acc...
2016-07-07 6:11:55 PM
2016-07-28 11:03:38 AM
meahtenoha
Spotify
14528 Views
3 replies
0 likes
Account

14528 Views
3 replies
0 likes

Trouble with payment

Hi. Im beeing charged by spotify every month a fee of 99,- NOK. But in march I spent a gift card I got for christmas on 129,- NOK for three months. When that ended, my Spotify shut down telling me that I have to upgrade to premium to be able to liste...

Andreas13
Newbie
Hi. Im beeing charged by spotify every month a fee of 99,- NOK. But in march I spent a gift card I got for christmas on 129,- NOK for three months. When that ended, my Spotify shut down telling me th...
2016-07-28 10:35:37 AM
2016-07-28 10:45:41 AM
Maxim
Spotify Star
140 Views
1 replies
0 likes
Account

140 Views
1 replies
0 likes

can't login

We just bought premium family with our family and i made an account and i connected it to the premium family account and now i wanne login on the spotify app and it says this email is already used so i can't login. does anyone now how to fix this? th...

JornW
Casual Listener
We just bought premium family with our family and i made an account and i connected it to the premium family account and now i wanne login on the spotify app and it says this email is already used so...
2016-07-28 9:53:17 AM
2016-07-28 10:32:29 AM
Maxim
Spotify Star
224 Views
3 replies
0 likes
Account
Premium

224 Views
3 replies
0 likes

Solved!! Gift Card Redeem to wrong account

Hi there. I bought a gift card for a friend earlier today, but later I received an email receipt indicating that the gift card was redeemed under my account and not the recipient to whom the Card was intended, which I find really confusing. I'm alrea...

salahbalkis
Casual Listener
Hi there. I bought a gift card for a friend earlier today, but later I received an email receipt indicating that the gift card was redeemed under my account and not the recipient to whom the...
2016-07-12 10:05:25 PM
2016-07-28 9:36:47 AM
salahbalkis
Casual Listener
3007 Views
2 replies
0 likes
Account
Subscription

3007 Views
2 replies
0 likes

Free trial

Why is it that I need to put in my credit card information if i just want to use the free trial? I have to share my credit card with my siblings so I can't even put the information in.

kylaawingerr
Newbie
Why is it that I need to put in my credit card information if i just want to use the free trial? I have to share my credit card with my siblings so I can't even put the information in.
2016-07-27 12:41:53 AM
2016-07-28 8:59:16 AM
Maxim
Spotify Star
148 Views
1 replies
0 likes
Free

148 Views
1 replies
0 likes

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