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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256651 Views
  • 783 replies
  • 81 likes
  • Account
  • 256651 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126734 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126734 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69911 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69911 Views
  • 63 replies
  • 8 likes

Solved!! My account was hacked and I want an update

My Question or IssueCase #16725670. I reported my premium account hacked on 12/31 and can not get any kind of response from Spotify. It's been 3 days, I don't even want the account back just the money spent on premium.

  • Casual Listener
  •   My Question or Issue Case # 16725670. I reported my premium account hacked on 12/31 and can not get any kind of response from Spotify. It's been 3 days, I don't even want the account back ju...
  • Billy-J
  • Spotify Star
  • 604 Views
  • 3 replies
  • 0 likes
  • Account
  • 604 Views
  • 3 replies
  • 0 likes

Superuser Contribution Random songs play at random time

PlanPremiumCountryUKDeviceiPad, Samsung Galaxy Edge 5, DesktopOperating SystemiPADOS, Android, Desktop My Question or IssueI'm pretty sure my account is compromised at this point in time, whilst i wasn't at home 133 plays on my account were made to a...

  • Visitor
  •   Plan Premium Country UK Device iPad, Samsung Galaxy Edge 5, Desktop Operating System iPADOS, Android, Desktop   My Question or Issue I'm pretty sure my account is compromised a...
  • Mario
  • Spotify Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Created my account while I was in vacation...

here what I did: I created an account and took a family plan while I was in vacation in France... But I live in Belgium. The problem is that now my credit card is associated to France and I can't change it, and I can't add members to the Familly as t...

  • Visitor
  • here what I did: I created an account and took a family plan while I was in vacation in France... But I live in Belgium. The problem is that now my credit card is associated to France and I can't cha...
  • Emilia_8
  • Spotify Star
  • 399 Views
  • 3 replies
  • 0 likes
  • Account
  • 399 Views
  • 3 replies
  • 0 likes

Can I merge accounts?

PlanFree/Premium - BOTH!!! That's the problem CountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueI have a free plan and a premium plan. Here's what happened - I had the free plan and received a gift card for a year of premium. I thoug...

  • Visitor
  • Plan Free/Premium - BOTH!!!  That's the problem  Country USA Device iPhone X Operating System iOS 10   My Question or Issue I have a free plan and a premium plan.  Here'...
  • Luan
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
  • 347 Views
  • 1 replies
  • 0 likes

recently played showing music i haven't listened to

Recently whiles listening to music on my speakers my music has been stopping randomly, at first i thought it was due to poor connection from my phone being too far from the speakers.Then when i went to check what was happening and try to continue pla...

  • Visitor
  • Recently whiles listening to music on my speakers my music has been stopping randomly, at first i thought it was due to poor connection from my phone being too far from the speakers.Then when i went ...
  • Emilia_8
  • Spotify Star
  • 2762 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 2762 Views
  • 1 replies
  • 0 likes

Profile Name has been changed to something weir

PlanPremiumCountrySwitzerlandDevice(Google Pixel 3a)Operating System(Android 10) My Question or IssueUser profile name has been changed to something cryptic (see screenshot). Please help.Thank you!

  • Casual Listener
  • Plan Premium Country Switzerland Device (Google Pixel 3a) Operating System (Android 10)   My Question or Issue User profile name has been changed to something cryptic (see screenshot)....
  • Emilia_8
  • Spotify Star
  • 558 Views
  • 5 replies
  • 0 likes
  • Account
  • 558 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Account Name

Is there a way to display my Facebook name rather than my display name? 

  • Regular
  • Is there a way to display my Facebook name rather than my display name?  
  • Peter
  • Spotify Legend
  • 1452 Views
  • 9 replies
  • 0 likes
  • Account
  • 1452 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution [Scrobbler] Scrobbles not showing in last fm

Plan: FamiliyPremiumCountry: NetherlandsDevice: Problem device: Mac 2014 Hello All, Since today my played songs in spotify can no longer be scrobbled to last.fm. I have disconnected everything (scrobblers in last.fm) and restarted and reconnected spo...

  • Casual Listener
  • Plan: Familiy Premium Country: Netherlands Device: Problem device: Mac 2014   Hello All,   Since today my played songs in spotify can no longer be scrobbled to last.fm. I have discon...
  • Peter
  • Spotify Legend
  • 1246 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1246 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Artist list disappeared

PlanPremiumCountryGermanyDeviceMacbook Pro 2012 + Android My Question or IssueHello everyone. Suddenly my artist List got deleted except 2 Artists. I encounter the issue on my phone, my macbook as well as in the web player so it is definitely connect...

  • Casual Listener
  •   Plan Premium Country Germany Device Macbook Pro 2012 + Android   My Question or Issue Hello everyone. Suddenly my artist List got deleted except 2 Artists. I encounter the issue ...
  • Peter
  • Spotify Legend
  • 14707 Views
  • 13 replies
  • 1 likes
  • Account
    Premium
  • 14707 Views
  • 13 replies
  • 1 likes

Log in to account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Glaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy mom and I use the family premium account and she’s the account manager. She was logged out ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Glaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My mom a...
  • Emilia_8
  • Spotify Star
  • 539 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 539 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Changing Countries after Family Account Subscription

PlanPremium FamilyCountryUS and CanadaDeviceSamsung S8, DesktopOperating SystemAndriod, Windows 10 My Question or IssueMy Wife and I are trying to get set up on my Family Premium account. I am from the US originally and moved to Canada when we got ma...

  • Regular
  • Plan Premium Family Country US and Canada Device Samsung S8, Desktop Operating System Andriod, Windows 10   My Question or Issue My Wife and I are trying to get set up on my Family Pre...
  • Darth_Bane
  • Regular
  • 2415 Views
  • 4 replies
  • 1 likes
  • Account
  • 2415 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify doesn't recognise my username or email - CANT LOG IN

Hopefully someone can help. My username is Superbird and the long user name is 6itkc3twbvm3t5vtq862r4xmn.When I enter this to try to reset new password no email is sent through to the registered account. I also enter in my registered email to reset m...

  • Casual Listener
  • Hopefully someone can help.   My username is Superbird and the long user name is 6itkc3twbvm3t5vtq862r4xmn. When I enter this to try to reset new password no email is sent through to the...
  • Petya
  • Community Legend
  • 948 Views
  • 3 replies
  • 0 likes
  • Login
  • 948 Views
  • 3 replies
  • 0 likes

Premium Family - Address confirmation

Plan Premium FamilyCountry GermanyDevice Samsung Galaxy 9 , Windows PCOperating System Android 9, Windows 10 My Question or IssueSince a couple of weeks I try to add an account for my younger son. Every time I try, Spotify asks me to enter our addres...

  • Visitor
  • Plan Premium Family Country Germany Device Samsung Galaxy 9 , Windows PC Operating System Android 9, Windows 10   My Question or Issue Since a couple of weeks I try to add a...
  • Billy-J
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • Premium
  • 336 Views
  • 1 replies
  • 0 likes

Want to sign up to Duo account, already using Vodafone link

Plan: Single premium account through VodafonePremiumCountry: Ireland Device(iPhone Xr, Macbook Pro Early 2015)Operating System(iOS 13, MacOS 10.15.1 ) My Question or Issue Hi there, I am currently using Spotify and paying through Vodafone, in Ireland...

  • Visitor
  • Plan: Single premium account through Vodafone Premium Country: Ireland   Device (iPhone Xr, Macbook Pro Early 2015) Operating System (iOS 13, MacOS 10.15.1 )   My Question or Issue...
  • Emilia_8
  • Spotify Star
  • 1175 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 1175 Views
  • 1 replies
  • 0 likes

Superuser Contribution random playlists keep popping up in my recently listened to

PlanPremiumCountryUnited statesDevice(iPhone 8, amazon echo dot, xbox one)Operating System(iOS 13.3, xbox, echo dot) My Question or IssueThere are 2 playlists that keep showing up in recently listened too that have the song “writing on the wall (feat...

  • Visitor
  • Plan Premium Country United states Device (iPhone 8, amazon echo dot, xbox one) Operating System (iOS 13.3, xbox, echo dot)   My Question or Issue There are 2 playlists that keep show...
  • Petya
  • Community Legend
  • 1604 Views
  • 2 replies
  • 0 likes
  • Account
  • 1604 Views
  • 2 replies
  • 0 likes

Superuser Contribution ACCOUNT CONNECTIONS

My Question or Issue I would like to disconnect all devices from my account. I broke up with my girlfriend but she keeps stopping my music and making playlists. Tried chaing password but didn't work. Hope spotify support team will help me!Best Regard...

  • Casual Listener
  • My Question or Issue  I would like to disconnect all devices from my account. I broke up with my girlfriend but she keeps stopping my music and making playlists. Tried chaing password but didn'...
  • Peter
  • Spotify Legend
  • 774 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 774 Views
  • 3 replies
  • 0 likes

Superuser Contribution [PS4] how do I find out my usernane and password on my PS4 account?

PlanPremium CountryScotland Device(Playstation 4)Operating SystemN/A My Question or IssueHow do I know what my email address and password is on my PS4 account. I would like to use it on other devices.

  • Casual Listener
  • Plan Premium  Country Scotland  Device (Playstation 4) Operating System N/A   My Question or Issue How do I know what my email address and password is on my PS4 account. I wo...
  • Peter
  • Spotify Legend
  • 6521 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 6521 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to fingure out when I join spotify...

PlanPremiumCountryNorwayMy Question or IssueI can't figure out when I or my brother (account name fjogen, *snip*) joined spotify. We have located our first recites and they are both from 2009, but we can't find any traces of our older spotify history...

  • Casual Listener
  • Plan Premium Country Norway My Question or Issue I can't figure out when I or my brother (account name fjogen, *snip*) joined spotify. We have located our first recites and they are both from 20...
  • Peter
  • Spotify Legend
  • 1218 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1218 Views
  • 5 replies
  • 0 likes

Superuser Contribution Account appears to have been compromised. Music and playlists on my acxount that are not mine

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm seeing music playing and playlists added to my account that are not mine. I've logged out...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm see...
  • Petya
  • Community Legend
  • 616 Views
  • 2 replies
  • 1 likes
  • Account
  • 616 Views
  • 2 replies
  • 1 likes

Solved!! Username still changed with Facebook disconnected

Hello,I disconnected my Spotify account from my Facebook account but my Facebook username is still being displayed on Spotify.Is it only temporary or can I do something to recover my old username ?Thak you.

  • Casual Listener
  • Hello, I disconnected my Spotify account from my Facebook account but my Facebook username is still being displayed on Spotify. Is it only temporary or can I do something to recover my old username...
  • Emilia_8
  • Spotify Star
  • 471 Views
  • 2 replies
  • 0 likes
  • Account
  • 471 Views
  • 2 replies
  • 0 likes