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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jai_22
  • Casual Listener
  • 251027 Views
  • 449 replies
  • 29 likes
  • Account
    Free
  • 251027 Views
  • 449 replies
  • 29 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12806 Views
  • 6 replies
  • 11 likes
  • Security
  • 12806 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527692 Views
  • 989 replies
  • 113 likes
  • Account
  • 527692 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127788 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127788 Views
  • 74 replies
  • 12 likes

Can't reset password (related to the reset url)

PlanFreeCountryIndiaDeviceLenovo IdeaPad Z570Operating SystemWindows 10 My Question or IssueCan't reset password, more over it takes me to just an "We're all mixed" "500 in a tape" message... even in incognito...Can't even sign in to submit an attach...

  • Newbie
  • Plan Free Country India Device Lenovo IdeaPad Z570 Operating System Windows 10   My Question or Issue Can't reset password, more over it takes me to just an "We're all mixed" "500 in a...
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Other
  • 213 Views
  • 1 replies
  • 0 likes

I can't cancel premium

They said go to the profile and click "change plan" but when I click it a blank page appeared.

  • Visitor
  • They said go to the profile and click "change plan" but when I click it a blank page appeared.
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

I need to talk to a human

I need to talk to someone about a subscription that I appear to be paying for that isn't mine

  • Visitor
  • I need to talk to someone about a subscription that I appear to be paying for that isn't mine
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Why can't I go premium?

I have twice tried to go premium and both times it asks me to verify after card details but how do I verify?

  • Visitor
  • I have twice tried to go premium and both times it asks me to verify after card details but how do I verify?
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

How can i pay for a year for premium package?

Hey, how can i pay for premium package for 1 year and not by month?

  • Newbie
  • Hey, how can i pay for premium package for 1 year and not by month?
  • vaajy
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

New premium account without all of my info.

PlanPremiumCountryTurkey My Question or IssueHello,I have recently given a premium account from the place I work. I have already had an account that I use heavily, I have many lists and many songs that I liked in that account. Is it possible for me t...

  • Newbie
  • Plan Premium Country Turkey   My Question or Issue Hello, I have recently given a premium account from the place I work. I have already had an account that I use heavily, I have many list...
  • Maxim
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Keeps Getting Hacked Twice a Day, Nonstop

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8 Plus and HP LaptopOperating SystemAndroid My Question or Issue Since last week, my account has been getting hacked DAILY from around the world and within my own country (USA). This is quite frank...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy S8 Plus and HP Laptop Operating System Android   My Question or Issue   Since last week, my account has been getting hack...
  • shimajer
  • Visitor
  • 6338 Views
  • 12 replies
  • 3 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 6338 Views
  • 12 replies
  • 3 likes

Payment succeeded, but Premium subscription isn't working

I bought a 129 subscription plan and the money was debited, but the subscription isn't working. Why? Tell me now.

  • Visitor
  • I bought a 129 subscription plan and the money was debited, but the subscription isn't working. Why? Tell me now.  
  • Luan
  • Spotify Star
  • 342 Views
  • 1 replies
  • 1 likes
  • 342 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't use address for family premium

PlanPremiumCountryCanadaDeviceHuawei P30 My Question or IssueI live in a rural area and Spotify won't let me use my address so my family can verify it. I tried adding my daughter but was asked to provide an address. We are currently sharing my accoun...

  • Newbie
  • Plan Premium Country Canada Device Huawei P30   My Question or Issue I live in a rural area and Spotify won't let me use my address so my family can verify it.  I tried adding my da...
  • lorenalopez25
  • Visitor
  • 937 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 937 Views
  • 2 replies
  • 0 likes

Superuser Contribution Something went wrong please try again

Plan Free Country USA Device Macbook Pro 2020 Operating System macOS Monetary when trying to get premium there's a pop up that says "Something went wrong. Please try again."

  • Casual Listener
  •   Plan Free Country USA   Device  Macbook Pro 2020 Operating System macOS Monetary   when trying to get premium there's a pop up that says "So...
  • Jeremy
  • Spotify Legend
  • 402 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 402 Views
  • 3 replies
  • 0 likes

Solved!! Discord is showing my full name and not my Spotify account name

I'm trying to link my Spotify account with Discord so I can share music with close friends, but I don't want to have to share my full name with people I don't trust. Is there no way to change the account name from my full name? I don't even see an op...

  • Casual Listener
  • I'm trying to link my Spotify account with Discord so I can share music with close friends, but I don't want to have to share my full name with people I don't trust. Is there no way to chan...
  • Pinkguy
  • Visitor
  • 30355 Views
  • 7 replies
  • 1 likes
  • Account
    Other
  • 30355 Views
  • 7 replies
  • 1 likes

Superuser Contribution Problemas com email e senha

Tinha uma conta premium e exclui ela, na pagina dizia que eu poderia fazer outra conta (pois entrei na premium da minha familia e sai da antiga) e que aquela em 7 dias estaria totalmente deletada, ai então fiz a nova conta usando o numero de celular,...

  • Visitor
  • Tinha uma conta premium e exclui ela, na pagina dizia que eu poderia fazer outra conta (pois entrei na premium da minha familia e sai da antiga) e que aquela em 7 dias estaria totalmente deletada, ai...
  • OscarDC
  • Moderator
  • 410 Views
  • 2 replies
  • 0 likes
  • 410 Views
  • 2 replies
  • 0 likes

Wrong block

CountryLatvia My Question or IssueHello. I'm living in Latvia, but i see this message on spotify.com

2022-06-13_14-33-17.png
  • Newbie
  • Country Latvia   My Question or Issue Hello. I'm living in Latvia, but i see this message on spotify.com
  • Maxim
  • Spotify Star
  • 526 Views
  • 1 replies
  • 0 likes
  • Account
  • 526 Views
  • 1 replies
  • 0 likes

I need help

How do I delete my account? I think pandora is better personally, so I quit Spotify.

  • Visitor
  • How do I delete my account? I think pandora is better personally, so I quit Spotify.
  • Sebasty
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount issue

PlanStudentCountryUnited StatesDevicePC/PhoneOperating SystemWindows 10/iOS My Question or IssueI am a new college student and when i try to upgrade using the student plan i go to verify myself and get the error message "Oops! Something went wrong, p...

  • Visitor
  •   Plan Student Country United States Device PC/Phone Operating System Windows 10/iOS   My Question or Issue I am a new college student and when i try to upgrade using the student...
  • Dian
  • Spotify Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Subscription
  • 241 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Display Name has turned to garbage and account help is wrong

Spotify recently changed my display name into a garbage of letters on the Desktop App, Android and Browser. The instructions on how to change Display Name are nonesense. How do I set my display name back to what it should be?https://support.spotify.c...

200421-011941 Useless help instructions.png 200421-005720 Username garbage.png 200421-010034 who the funk is this.png 200421-010506 how do I change username.png
  • Visitor
  • Spotify recently changed my display name into a garbage of letters on the Desktop App, Android and Browser.  The instructions on how to change Display Name are nonesense.  How do I set my d...
  • Dian
  • Spotify Legend
  • 2553 Views
  • 6 replies
  • 1 likes
  • Account
  • 2553 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify got my new card details without me entering them

My debit card has recently changed, but I did not update my payment details in my account. I received a warning from Spotify that I would lose Premium as payment had failed (on my old card).I have now received a notification saying that Spotify have ...

  • Visitor
  • My debit card has recently changed, but I did not update my payment details in my account.  I received a warning from Spotify that I would lose Premium as payment had failed (on my old card). I...
  • AndresM
  • Moderator
  • 805 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 805 Views
  • 1 replies
  • 0 likes

Superuser Contribution Four Strangers Are On My Family Plan!??!! HOW DID THIS HAPPEN???

Okay, whoa whoa whoa now. I have FOUR strangers on my Premium Family plan. I have no idea how long theyve been on for, I just randomly checked now. I have NEVER used this password with ANY other website, so I am very very curious how you can explain ...

  • Casual Listener
  • Okay, whoa whoa whoa now. I have FOUR strangers on my Premium Family plan. I have no idea how long theyve been on for, I just randomly checked now.   I have NEVER used this password with ANY o...
  • Alex
  • Spotify Legend
  • 615 Views
  • 3 replies
  • 1 likes
  • Premium
    Security
  • 615 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't log in because I'm "offline"

Can't log in because i'm "offline"None of the answers in the other forums work and i Can't keep on deleting and downloading playlists again and again. The suggested answers dont work! PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy S10+Operating S...

  • Newbie
  • Can't log in because i'm "offline" None of the answers in the other forums work and i Can't keep on deleting and downloading playlists again and again. The suggested answers dont work!  Plan ...
  • Vasil
  • Moderator
  • 674 Views
  • 3 replies
  • 1 likes
  • Login
  • 674 Views
  • 3 replies
  • 1 likes