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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Because I, accidentally, rebooked the automatic debit, I can no longer log in.I still like to pay the debit, so i can use my account again.Can you help me? Thanks, Daan Beers
It said i could get 3 months premium for 9kr but i think they meant 99kr so i bought premium and got charged 99kr, and now it says that the renewal date is next month???https://imgur.com/a/HrGS8Kr is the Danish money.
Heyyy there!So basically ive had premium for more than a year now and have only experience one other problem near the beginning. At the moment when i log in online to Spotify it says my subscription is 'Premium' but when im on the app it says 'Free' ...
I would like to gift the Spotify family plan. My family member is frequently out of country for business. Will their Spotify service be unavailable if they use the service outside of the country of my billing address? Are there any time limits on thi...
I paid 0.99 euro for a 3 month trial, but after that we started a spotify family thing. Now i can't stop the 3 trial months and as long as you don't stop your subscription you have to pay 9.99 each month.
Hi, I registered my account and payed for 0,99c-3month-premium via PayPal. Now, a few days later, I wanted to upgrade the 7-day-trials of my daughter and my wife to the 0,99c-3month-premium, with the same PayPal account. Now PayPal complained and req...
Realicé la suscripción premium y se me facturó pero no me aparece la suscripción en mi cuenta y sigo con la cuenta free. Tampoco tengo forma de cancelarla para que no se me efectúen pagos de los meses sucesivos.
I joined Spotify with my email. then a few days later I linked my account to Facebook and now on the top right hand side of the screen it shows my Facebook name and icon. today, Spotify suddenly logged me out and I couldn't log back in with my email ...
Hi, i tried several time to delete my community account, every time that i click on delete account it's all ok, but after some days i start again to receive community help notification email from forum. But is not possible to delete totally and defin...
Buen día, me hice usuario premium el pasado 31 de mayo de 2016, tengo la promoción de $9.00 por 3 meses (México) los pagos son con tarjeta de débito y son realizados cada día 7 de cada mes. El día 7 de junio de 2016 se hizo el cargo y hoy 9 de junio ...
Ok, so a week ago some of my friends, who doesn't own a way of paying online, asked me if I would pay for their 9DKK 3 months spotify subscription, if I got the money in hand. I inclined and said good, but when I paid, they still had free accounts, a...
Since i have upgraded my account to Premium for Family i have noticed that other Devices that i havent added to my members list have Premium when they hadn't before but they are also able to change the music of any devices that are logged in at the s...
I have been paying for premium but now my payment has not been taken and my account has now been switched to free. Plenty of money in account so not sure why it wasn't taken. Went to upgrade again but now it's £12.99 as opposed to £9.99! Why should I...
Hi, I've been charged when I changed from free to premium, but I'm still free account user.The payment order was Spotify P0033AFA2D. When I click "Get Premium" it still asks for new card details. I can intriduce different card details but I don't wan...
Hey, Ive been paying for my mums premium account, but she hasnt used it in a couple of months. Can Spotify please cancel it as my mother has forgotten her login details and they keep taking money out of my account!!!
Hi i took up the offer of 0.99 for three months but i see from my bank statement i was charged 9.99. I only signed up as i thought it was 0.99. I do not want to pay 9.99 per month and i should only pay 0.99 as i see now that the offer only applies to...
Hi guys and Spotify Team, Someone linked into my Spotify Account. So I logged out. The old pw is not working anymore, so I wanted to reset. I get an email but everytime it says that the form is expired or already used. I can not change my pw. I tried...
Cancelled my subscription but was charged $11.99 for Premium moments later. How do you contact customer service to get a refund?
Hi! I'd like to know how to permanently delete my spotify free account. I've already tried following the information given by spotify but haven't succeeded. It seems spotify has made it as difficult as possible... Is there anyone who has managed to d...
I had a pop up on my phone this morning saying someone my account had been opened elsewhere so I logged out to change my password (no-one else knows this) and now I logged back in using the Facebook login and all of my songs etc are gone and I no lon...