Limited devices is ridiculous!

This limited devices is ridiculous! I pay Premium for quite a few years, and I own a mobile phone, a PC and an iPad, and I listen to Spotify 10h per day on my Work PC.. I never had any trouble before. But now, everytime I try to listen Spotify on the...

• hannarga
• Newbie
• This limited devices is ridiculous!  I pay Premium for quite a few years, and I own a mobile phone, a PC and an iPad, and I listen to Spotify 10h per day on my Work PC.. I never had a...
• 2016-06-18 5:51:39 PM
• 2016-06-18 6:05:14 PM
• OviiiOne
• Community Legend
• 149 Views
• 1 replies
• 0 likes
• Account
  Premium

Can't log in

Today on my mac the Spotify icon had changed to the applications icon (made up of stationery) and wouldn't open. I followed the instructions on uninstalling and reinstalling Spotify and I can now open Spotify. However, I cannot log in. I keep on gett...

• Lauren175
• Newbie
• Today on my mac the Spotify icon had changed to the applications icon (made up of stationery) and wouldn't open. I followed the instructions on uninstalling and reinstalling Spotify and I can now ope...
• 2016-06-18 5:12:16 PM
• 2016-06-18 5:14:41 PM
• Astame
• Community Legend
• 135 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium

Songs won't download for offline

I have had spotify with no problems for 6 months now, suddenly this morning all my songs undownloaded and are unplayable except for maybe 10. I have over 1000 songs so I don't want to delete and start over... I have checked my subscription and it loo...

• vbustillos22
• Newbie
• I have had spotify with no problems for 6 months now, suddenly this morning all my songs undownloaded and are unplayable except for maybe 10. I have over 1000 songs so I don't want to delete and star...
• 2016-06-18 4:50:51 PM
• 2016-06-18 5:09:52 PM
• Astame
• Community Legend
• 171 Views
• 2 replies
• 0 likes
• Account
  Other
  Premium
  Subscription
  Unlimited

Account

Hi, I have an account that I log in with facebook, and I have another that I do the "normal log in"(thia one is premium). I want to delete that facebook account, in order to use my normal account(and my premium one) with facebook 2. What should I do?...

• user-removed
• Visitor
• Hi, I have an account that I log in with facebook, and I have another that I do the "normal log in"(thia one is premium). I want to delete that facebook account, in order to use my normal account(and...
• 2016-06-18 3:58:00 PM
• 2016-06-18 4:19:05 PM
• Astame
• Community Legend
• 212 Views
• 4 replies
• 0 likes
• Account

Premium for Family

Hello! May u help how to add members for my Premium for Family acct? I don't know where to open again the page where u get to add others. Thank you very much for your assistance..

• vbc_datoy2003
• Newbie
• Hello! May u help how to add members for my Premium for Family acct? I don't know where to open again the page where u get to add others. Thank you very much for your assistance..
• 2016-06-18 3:46:44 PM
• 2016-06-18 3:52:29 PM
• Astame
• Community Legend
• 155 Views
• 1 replies
• 0 likes
• Premium

Unknown payment

My card has been charged without my permission twice this year , if you guys can check my account you will see i have no card detials on file with you guys, someone some how has used my details to pay for there Spotify and how is this possible i want...

• tony8nabc
• Newbie
• My card has been charged without my permission twice this year , if you guys can check my account you will see i have no card detials on file with you guys, someone some how has used my details to pa...
• 2016-06-18 12:48:14 PM
• 2016-06-18 3:24:42 PM
• tonyak17
• Casual Listener
• 351 Views
• 2 replies
• 0 likes
• Other

I was charged for student and regular price

Hey spotify for some reason I was charged for a student price and a regular customer price at the same time, I know it may be a mistake but .... Why is that? Can I get refunded? Are you guys doing this on purpose? Do I have to make a report with the ...

• lilbubba95
• Newbie
• Hey spotify for some reason I was charged for a student price and a regular customer price at the same time, I know it may be a mistake but .... Why is that? Can I get refunded? Are you guys doing th...
• 2016-06-18 3:19:33 PM
• 131 Views
• 0 replies
• 0 likes
• Account
  Login
  Premium
  Subscription

My Account Says I have Premium, I pay for Premium,can't access premium features.

I pay for premium, my account says I have premium, but when I try to activate the 'Available Offline' feature on my playlists, it comes up with a window saying 'That's a premium feature, Upgrade to premium now to enable' or something along those line...

• Jaide
• Casual Listener
• I pay for premium, my account says I have premium, but when I try to activate the 'Available Offline' feature on my playlists, it comes up with a window saying 'That's a premium feature, Upgrade to p...
• 2016-06-18 7:57:13 AM
• 2016-06-18 1:52:24 PM
• Astame
• Community Legend
• 160 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Profil

Går det att byta profilnamn men e-postadressen ska vara kvar

• Ahmeddibez
• Newbie
• Går det att byta profilnamn men e-postadressen ska vara kvar
• 2016-06-18 11:53:07 AM
• 2016-06-18 1:41:03 PM
• Astame
• Community Legend
• 143 Views
• 1 replies
• 0 likes
• Account

There was a problem setting your password

Hi, I cant login to my account on my android. I've always had weird account issues, i think because i initially created this account with facebook and since changed my email. When setting my mobile password I get the error: "there was a problem setti...

• mitchbagan
• Newbie
• Hi,   I cant login to my account on my android. I've always had weird account issues, i think because i initially created this account with facebook and since changed my email.    ...
• 2016-06-18 10:32:28 AM
• 2016-06-18 1:31:21 PM
• Astame
• Community Legend
• 363 Views
• 1 replies
• 0 likes
• Login

ERROR CHANGING PASSWORD- LOST LINK. HELP

Good Morning.Trying to reset the password , When I linked the new one.Appear an error message saying "THE LINK IS BROKEN" please contact staff Spotify support.I tried again and always the same.I can´t access now anyone of my devices.WHAT can I do? It...

• TTValencia
• Newbie
• Good Morning. Trying to reset the password , When I linked the new one. Appear an error message saying "THE LINK IS BROKEN" please contact staff Spotify support. I tried again and always the same....
• 2016-06-18 11:12:25 AM
• 2016-06-18 1:28:51 PM
• Astame
• Community Legend
• 3604 Views
• 1 replies
• 0 likes
• Account

how to add different billing information when its linked to vodaphone

• aliceham21
• Newbie
• 2016-06-18 12:35:03 PM
• 2016-06-18 1:12:47 PM
• Astame
• Community Legend
• 141 Views
• 1 replies
• 0 likes
• Subscription

Merging 2 accounts to one.

I have signed up to spotify premium with my email address however a couple of years ago i had spotify with my facebook and had lots of playlists, Im wanting to join the 2 accounts into the one account that i have with my email address.Can you help?

• Dwes8011111
• Newbie
• I have signed up to spotify premium with my email address however a couple of years ago i had spotify with my facebook and had lots of playlists, Im wanting to join the 2 accounts into the one accoun...
• 2016-06-18 7:36:03 AM
• 2016-06-18 10:18:25 AM
• KatesHere
• Community Legend
• 195 Views
• 1 replies
• 0 likes
• Account
  Subscription

Did not work, premiun 0.99cents "trial did not work

Ï tried to take up the 3 month "premium trial for ".99Cents. went well for a week or so then, no more... no internet ..no Spotify.Ah well such is life ,not happening, but after three months the premium fee came out. Had to scramble to cancel other mo...

• polok
• Newbie
• Ï tried to take up the 3 month "premium trial for ".99Cents. went well for a week or so then, no more... no internet ..no Spotify. Ah well such is life ,not happening, but after three months the pre...
• 2016-06-18 8:46:54 AM
• 2016-06-18 9:52:13 AM
• Ambivalence
• Community Legend
• 355 Views
• 1 replies
• 0 likes
• Feedback

Forgot Password, need to change contact email.

My iphone logged me out yesterday and I don't have my password. I no longer have access to my comcast email in order to reset my password. I have emailed customer service, sent a twitter message. No one will help me reset my contact email. Can anyone...

• Tpreviti66
• Newbie
• My iphone logged me out yesterday and I don't have my password.  I no longer have access to my comcast email in order to reset my password.  I have emailed customer service, sent a twitter ...
• 2016-06-18 1:31:59 AM
• 2016-06-18 7:10:37 AM
• osornios
• Spotify Star
• 451 Views
• 1 replies
• 0 likes
• Login

Problems with logging in

I can't log into my Spotify, I'm logging in with Facebook and it says "log in failed - you can only use Spotify abroad for 14Days". But I've been abroad for five months, so does anyone know why I have this problem now and what I can do? Thank you

• cillekb
• Newbie
• I can't log into my Spotify, I'm logging in with Facebook and it says "log in failed - you can only use Spotify abroad for 14 Days". But I've been abroad for five months, so does anyone know why I h...
• 2016-06-18 4:31:22 AM
• 2016-06-18 6:46:57 AM
• osornios
• Spotify Star
• 256 Views
• 1 replies
• 0 likes
• Account

Cancelling invalid account

So I got a notification from spotify that I was "a new playlist cover star". That's great but I never signed up for spotify. I got here and used forgot password and put in my email address and was able to log in. Now I want to cancell this account ho...

• JOE115
• Newbie
• So I got a notification from spotify that I was "a new playlist cover star".  That's great but I never signed up for spotify.  I got here and used forgot password and put in my email addres...
• 2016-06-18 6:44:17 AM
• 218 Views
• 0 replies
• 0 likes
• Account
  Security
  Subscription