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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
80466 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
101223 Views
9 replies
2 likes
Couple days ago I bought myself a Spotify Giftcard. When I scratched off the thing hiding the code, the code looked kinda weird, like some letters were missing. I still tried to enter it, but Spotify just keeps rejecting it. I have tried several time...
Couple days ago I bought myself a Spotify Giftcard. When I scratched off the thing hiding the code, the code looked kinda weird, like some letters were missing. I still tried to enter it, but Spotify...
Newbie
1110 Views
5 replies
0 likes
Hello everybody,I am an italian guy living in the Netherlands since 6months. I did my subscription for premium when i was still in Italy, then i move to the Netherlands and I decided to join the family subscription. my girlfriend is dutch and I would...
Hello everybody, I am an italian guy living in the Netherlands since 6months. I did my subscription for premium when i was still in Italy, then i move to the Netherlands and I decided to jo...
Community Legend
1221 Views
7 replies
0 likes
Hi! I want to change my credit card number to continue with my Spotify Unlimited account. However, the system prompts me to a Premium upgrade only. Is this because Unlimited subscriptions are not an option anymore, or am I missing a step? Thanks, Jav...
Hi! I want to change my credit card number to continue with my Spotify Unlimited account. However, the system prompts me to a Premium upgrade only. Is this because Unlimited subsc...
Newbie
1572 Views
7 replies
0 likes
Olá gostaria fazer meu Reembolso a Promoção fala 1,99 foi Pego 10,00.
Olá gostaria fazer meu Reembolso a Promoção fala 1,99 foi Pego 10,00.
Casual Listener
219 Views
1 replies
0 likes
Hi someone help please! I am trying to upgrade Spotify to premium, put the transaction through 4 times, got charged 4 times and still Spotify says I don't have premium.
Hi someone help please! I am trying to upgrade Spotify to premium, put the transaction through 4 times, got charged 4 times and still Spotify says I don't have premium.
Casual Listener
559 Views
6 replies
0 likes
I have subscribed to family plan with 2 subscribtions. But when I try to connect the family members, it says it could not add the family member to the plan because we are not based in the same country. See I get that, but the problem is, that we ARE ...
I have subscribed to family plan with 2 subscribtions. But when I try to connect the family members, it says it could not add the family member to the plan because we are not based in the same c...
Regular
572 Views
2 replies
0 likes
Tengo una cuenta premium, pero cuando me quedo sin datos no me trae las canciones guardadas. Que podrá ser?
Tengo una cuenta premium, pero cuando me quedo sin datos no me trae las canciones guardadas. Que podrá ser?
Casual Listener
977 Views
2 replies
0 likes
Since I have the whole album, I put it on spotify by local files. However the view it's horrible due to the missing artwork. When will the artwork be available for Adele's "25"? Thank you!
Since I have the whole album, I put it on spotify by local files. However the view it's horrible due to the missing artwork. When will the artwork be available for Adele's "25"? Th...
Newbie
1934 Views
1 replies
2 likes
I've just signed for the family premium account. Issue 1: can't send invite emails properly. Issue 2: the link by which people can sign in isn't working aswell: What can I do, people?=O
I've just signed for the family premium account. Issue 1: can't send invite emails properly. Issue 2: the link by which people can sign in isn't working aswell: Wha...
Casual Listener
816 Views
5 replies
0 likes
Alguien sabe si se puede pagar la suscripcion con tarjeta de credito americna express???
Alguien sabe si se puede pagar la suscripcion con tarjeta de credito americna express???
Newbie
1360 Views
2 replies
0 likes
Hi,I have not found how to quit spotify, can you do it?
Hi, I have not found how to quit spotify, can you do it?
Community Legend
275 Views
1 replies
0 likes
I had a family created and later we decided that someone else in the family should pay so someone else created a family and now I cannot join this one for some reason. what do I need to do?
I had a family created and later we decided that someone else in the family should pay so someone else created a family and now I cannot join this one for some reason. what do I need to do?
Regular
217 Views
1 replies
0 likes
This limited devices is ridiculous! I pay Premium for quite a few years, and I own a mobile phone, a PC and an iPad, and I listen to Spotify 10h per day on my Work PC.. I never had any trouble before. But now, everytime I try to listen Spotify on the...
This limited devices is ridiculous! I pay Premium for quite a few years, and I own a mobile phone, a PC and an iPad, and I listen to Spotify 10h per day on my Work PC.. I never had a...
Community Legend
216 Views
1 replies
0 likes
Today on my mac the Spotify icon had changed to the applications icon (made up of stationery) and wouldn't open. I followed the instructions on uninstalling and reinstalling Spotify and I can now open Spotify. However, I cannot log in. I keep on gett...
Today on my mac the Spotify icon had changed to the applications icon (made up of stationery) and wouldn't open. I followed the instructions on uninstalling and reinstalling Spotify and I can now ope...
Community Legend
229 Views
1 replies
0 likes
I have had spotify with no problems for 6 months now, suddenly this morning all my songs undownloaded and are unplayable except for maybe 10. I have over 1000 songs so I don't want to delete and start over... I have checked my subscription and it loo...
I have had spotify with no problems for 6 months now, suddenly this morning all my songs undownloaded and are unplayable except for maybe 10. I have over 1000 songs so I don't want to delete and star...
Community Legend
271 Views
2 replies
0 likes
Hi, I have an account that I log in with facebook, and I have another that I do the "normal log in"(thia one is premium). I want to delete that facebook account, in order to use my normal account(and my premium one) with facebook 2. What should I do?...
Hi, I have an account that I log in with facebook, and I have another that I do the "normal log in"(thia one is premium). I want to delete that facebook account, in order to use my normal account(and...
Community Legend
351 Views
4 replies
0 likes
Hello! May u help how to add members for my Premium for Family acct? I don't know where to open again the page where u get to add others. Thank you very much for your assistance..
Hello! May u help how to add members for my Premium for Family acct? I don't know where to open again the page where u get to add others. Thank you very much for your assistance..
Community Legend
220 Views
1 replies
0 likes
My card has been charged without my permission twice this year , if you guys can check my account you will see i have no card detials on file with you guys, someone some how has used my details to pay for there Spotify and how is this possible i want...
My card has been charged without my permission twice this year , if you guys can check my account you will see i have no card detials on file with you guys, someone some how has used my details to pa...
Casual Listener
510 Views
2 replies
0 likes
Hey spotify for some reason I was charged for a student price and a regular customer price at the same time, I know it may be a mistake but .... Why is that? Can I get refunded? Are you guys doing this on purpose? Do I have to make a report with the ...
Hey spotify for some reason I was charged for a student price and a regular customer price at the same time, I know it may be a mistake but .... Why is that? Can I get refunded? Are you guys doing th...
227 Views
0 replies
0 likes
I pay for premium, my account says I have premium, but when I try to activate the 'Available Offline' feature on my playlists, it comes up with a window saying 'That's a premium feature, Upgrade to premium now to enable' or something along those line...
I pay for premium, my account says I have premium, but when I try to activate the 'Available Offline' feature on my playlists, it comes up with a window saying 'That's a premium feature, Upgrade to p...
Community Legend
250 Views
1 replies
0 likes
