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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • arjavmehta
  • Casual Listener
  • 233491 Views
  • 372 replies
  • 22 likes
  • Account
    Free
  • 233491 Views
  • 372 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12549 Views
  • 6 replies
  • 11 likes
  • Security
  • 12549 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 526887 Views
  • 988 replies
  • 113 likes
  • Account
  • 526887 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127652 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127652 Views
  • 74 replies
  • 12 likes

Cancellation

I have a spotify account that I can no longer access, and it still has premium, is there another way I can cancel my subscription, possibly via the account used to make the payment?

  • Casual Listener
  • I have a spotify account that I can no longer access, and it still has premium, is there another way I can cancel my subscription, possibly via the account used to make the payment?
  • KatesHere
  • Community Legend
  • 522 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 522 Views
  • 7 replies
  • 0 likes

Solved!! cant either connect to facebook nor disconect from it.

cant either connect to facebook nor disconect from it.I´ve try and it shows my facebook picture and thats all no more features. it doesnt show me the "disconect from facebook" either.i´ve try deleting spotify app from facebook directly and log in in ...

  • Casual Listener
  • cant either connect to facebook nor disconect from it. I´ve try and it shows my facebook picture and thats all no more features.  it doesnt show  me the "disconect from facebook" either. ...
  • KatesHere
  • Community Legend
  • 637 Views
  • 8 replies
  • 0 likes
  • Account
    Free
    Login
  • 637 Views
  • 8 replies
  • 0 likes

I went to google and found this link where it said I could try 3 months for 9kr, scam

https://www.spotify.com/no/premium/?utm_source=google&utm_medium=cpc&utm_campaign=360ispotify%7Cno%7Cbrand%7Call%7Cgoogle%7Csem%7Ccore%7Cbmm&utm_content=growth_paid&utm_term=43700010086231415_c This is the link I clicked on via google, it says clearl...

  • Newbie
  • https://www.spotify.com/no/premium/?utm_source=google&utm_medium=cpc&utm_campaign=360ispotify%7Cno%7Cbrand%7Call%7Cgoogle%7Csem%7Ccore%7Cbmm&utm_content=growth_paid&utm_term=437000100...
  • Ambivalence
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

How can I zero my preferences?

I am totally unsatisfied with the songs that Spotify chooses to play for me when I run a radio station based on a playlist. Firstly I marked some songs of Janis Joplin and Jimmy Hendrix as liked. Now Spotify suggests for listening only Janis Joplin a...

  • Newbie
  • I am totally unsatisfied with the songs that Spotify chooses to play for me when I run a radio station based on a playlist. Firstly I marked some songs of Janis Joplin and Jimmy Hendrix as liked. Now...
  • 175 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 175 Views
  • 0 replies
  • 0 likes

Price discrimination

Hello I'm a Spotify User from Switzerland and I am not very happy about your price discrimination policy. My sister and other friends received an offer to subscibe to spotify premium for 0.99 CHF for 3 months while my offer amounted to 12.95CHF.. I d...

  • Newbie
  • Hello I'm a Spotify User from Switzerland and I am not very happy about your price discrimination policy.   My sister and other friends received an offer to subscibe to spotify premium for 0.9...
  • Ambivalence
  • Community Legend
  • 761 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 761 Views
  • 1 replies
  • 0 likes

My spotify is not working

My spotify shows a message that it is offiline at the moment.It doest work with my 4G nor with wifi. What should I do?

  • Newbie
  • My spotify shows a message that it is offiline at the moment. It doest work with my 4G nor with wifi. What should I do?
  • Ambivalence
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Premium
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Cuenta de Facebook inhabilitada

Buenas tardes, facebook ha inhabilitado la cuenta de acceso a través de la que accedía a spotify. Tenía una suscripción premium y quiero cancelarla ya que no voy a tener acceso a la misma. Muchas gracias, Un saludo

  • Newbie
  • Buenas tardes,   facebook ha inhabilitado la cuenta de acceso a través de la que accedía a spotify. Tenía una suscripción premium y quiero cancelarla ya que no voy a tener acceso a la misma....
  • Rozano
  • Casual Listener
  • 1843 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1843 Views
  • 4 replies
  • 0 likes

Paid for premium and didnt came

Hi! I paid for the Spotify 3 months premium five days ago, but didnt came, i already did the uninstall and the logout, but did not solved, i made too a text asking for help but anyone answered me, so what i have to do? Thanks

  • Newbie
  • Hi! I paid for the Spotify 3 months premium five days ago, but didnt came, i already did the uninstall and the logout, but did not solved, i made too a text asking for help but anyone answered me, so...
  • beni160993
  • Newbie
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Unable to play music in the car

Using the auxiliary cord in the car,choose song,says unable to upload song,and also says internet not connected.I'm on Spotify premium, I don't need to be using my data do I?!

  • Newbie
  • Using the auxiliary cord in the car,choose song,says unable to upload song,and also says internet not connected.I'm on Spotify premium, I don't need to be using my data do I?!
  • 135 Views
  • 0 replies
  • 0 likes
  • Premium
  • 135 Views
  • 0 replies
  • 0 likes

Not getting an e - mail with a password

Hi everybody,I signed in with my facebook and paid for premium a few days ago. Only problem is that my e - mail on facebook is an old yahoo account and it is an account that I don't remember the password to. I changed my e - mail on facebook to my cu...

  • Newbie
  • Hi everybody, I signed in with my facebook and paid for premium a few days ago. Only problem is that my e - mail on facebook is an old yahoo account and it is an account that I don't remember the pa...
  • JCdotnl
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
  • 186 Views
  • 1 replies
  • 0 likes

Being continuously charged

I have been charged for months nown even after cancelling my membership months ago.I have senthe a contact form but no one has contacted me.

  • Newbie
  • I have been charged for months nown even after cancelling my membership months ago. I have senthe a contact form but no one has contacted me.
  • 125 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 125 Views
  • 0 replies
  • 0 likes

Family plan deducted old amount

I received the email that per 24 may the family plan has changed and has become cheaper for me with 3 members. I am going down from 24,99 to 14,99. You deducted 24,99.The transaction date is 30 may. I am pretty sure payment is up front so this should...

  • Music Fan
  • I received the email that per 24 may the family plan has changed and has become cheaper for me with 3 members. I am going down from 24,99 to 14,99.   You deducted 24,99.The transaction date is...
  • 145 Views
  • 0 replies
  • 1 likes
  • Subscription
  • 145 Views
  • 0 replies
  • 1 likes

I am a Spotify premium user

Have not been able to upgrade to family. Have tried many times!!!

  • Casual Listener
  • Have not been able to upgrade to family. Have tried many times!!!
  • MattSuda
  • Spotify Star
  • 280 Views
  • 4 replies
  • 0 likes
  • Account
  • 280 Views
  • 4 replies
  • 0 likes

student subscription expired

My 1 year studen subscription expired and i was charged $9.99. The help section tells me to re-register for a student subscription, but I don't want to get charged an additiona $4.99 for this first month since I already got charged $9.99. Do you guys...

  • Newbie
  • My 1 year studen subscription expired and i was charged $9.99. The help section tells me to re-register for a student subscription, but I don't want to get charged an additiona $4.99 for this first m...
  • Ambivalence
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Charged when cancelled

I cancelled my subscription for Premium and I was charged 2 days ago. I haven't used the Spotify Premium and I am sure that I cancelled Premium about 20 days ago and I had to cancel it again today. I want a refund for this? How can I get the refund?

  • Regular
  • I cancelled my subscription for Premium and I was charged 2 days ago. I haven't used the Spotify Premium and I am sure that I cancelled Premium about 20 days ago and I had to cancel it again today. I...
  • Maxim
  • Spotify Star
  • 251 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 251 Views
  • 4 replies
  • 0 likes

Premium family plan

My whole family has been using the same 1 account. We recently found out about the family plan. I understand that everyone in my family has to make their own accounts to be apart of the family plan. Is there no way to add our old playlist from the ma...

  • Newbie
  • My whole family has been using the same 1 account. We recently found out about the family plan. I understand that everyone in my family has to make their own accounts to be apart of the family plan. ...
  • 132 Views
  • 0 replies
  • 0 likes
  • Premium
  • 132 Views
  • 0 replies
  • 0 likes

Family plan

Every invite I send goes through, and then they are asked to login. How can they login without a password? and then immediately they are told the account is already taken. Nothing about family invites works, makes sense, or is logical.

  • Newbie
  • Every invite I send goes through, and then they are asked to login.  How can they login without a password? and then immediately they are told the account is already taken.  Nothing about f...
  • Ambivalence
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
  • 199 Views
  • 1 replies
  • 0 likes

Spotify Premium

For the past 6 months I've been downloading Spotify Premium through the money from my Itunes account. I just bought a new card and now it doesn't allow me to download it this way.

  • Newbie
  • For the past 6 months I've been downloading Spotify Premium through the money from my Itunes account. I just bought a new card and now it doesn't allow me to download it this way. 
  • 136 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 136 Views
  • 0 replies
  • 0 likes

URGENT Help RE: Premium Family Subscription - Can't Add Family

Need help to add my family. Tried adding my husband to my family, says he is already on a family subscription, never has been we have always had our own accounts. To test the issue I set up an account for my daughter, brand new account never attached...

  • Newbie
  •   Need help to add my family. Tried adding my husband to my family, says he is already on a family subscription, never has been we have always had our own accounts.   To test the issue&n...
  • 139 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 139 Views
  • 0 replies
  • 0 likes

refund on my subscription

How can I get my refund back I no longer won't to use spotfiy

  • Casual Listener
  • How can I get my refund back I no longer won't to use spotfiy
  • user-removed
  • Not applicable
  • 176 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 176 Views
  • 1 replies
  • 0 likes