Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2 weeks ago
171 Views
0 replies
5 likes
Security

171 Views
0 replies
5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
CeliMaga
Casual Listener
434052 Views
967 replies
108 likes
Account

434052 Views
967 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1192615 Views
119 replies
116 likes
Account

1192615 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
105967 Views
70 replies
11 likes
Account
Login
Premium

105967 Views
70 replies
11 likes

I delete my Facebook account

Hola, borre mi cuenta de Facebook y me hize una nueva. Pague el premium de 3 meses con la antigua. Como puedo cambiar o pasar ese pago a la nueva cuenta de Facebook.??Hi I delete my old Facebook account, and I had payed the premium with the older. I ...

mctoni_1
Newbie
Hola, borre mi cuenta de Facebook y me hize una nueva. Pague el premium de 3 meses con la antigua. Como puedo cambiar o pasar ese pago a la nueva cuenta de Facebook.?? Hi I delete my old Facebook ac...
2016-01-27 3:24:23 PM
2016-01-27 3:30:49 PM
driveflanger
Community Legend
174 Views
1 replies
0 likes
Account
Premium

174 Views
1 replies
0 likes

My email address used to sign up for Spotify but NOT by me!

Hi,My email address has been used by somebody who isn't me to sign up! I only discovered this when actually signing up for myself, said email was already used. So I got a reset email sent, logged in and found play list etc, all not mine.As none of th...

cailee101
Newbie
Hi, My email address has been used by somebody who isn't me to sign up! I only discovered this when actually signing up for myself, said email was already used. So I got a reset email sent, logged i...
2016-01-22 2:56:38 AM
2016-01-27 2:55:34 PM
jean3601
Community Legend
285 Views
1 replies
0 likes
Account

285 Views
1 replies
0 likes

Spotify member but living in another country from registered country

I registered as a Spotify premium member in Australia but have moved to Malaysia now. I will be living in Malaysia for 6 months.... Can I use my original username on my Malaysia phone package. I tried changing the countries (as recommended) but unfor...

user-removed
Visitor
I registered as a Spotify premium member in Australia but have moved to Malaysia now. I will be living in Malaysia for 6 months.... Can I use my original username on my Malaysia phone package. I trie...
2016-01-27 9:09:09 AM
2016-01-27 2:55:14 PM
driveflanger
Community Legend
970 Views
1 replies
0 likes
Login

970 Views
1 replies
0 likes

Solved!! Deleting multiple accounts -1 made through FB and 1 through now invalid email address.nocontactform

Hello, I would like to cancel my spotify accounts as neither can be used in my country of residence. I moved from the UK to the UAE 1 year ago and can't change my country in User Settings and obviously have gone over the 14 day holiday period.I unfor...

user-removed
Visitor
Hello, I would like to cancel my spotify accounts as neither can be used in my country of residence. I moved from the UK to the UAE 1 year ago and can't change my country in User Settings an...
2016-01-26 4:57:27 PM
2016-01-27 2:51:22 PM
jean3601
Community Legend
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

usd or mexican peso

i just suscribe to spotify premium and im from mexico, i dont know if its 99 mexican peso or 99 usdollars, can somebody help me??

rodolfoelg
Newbie
i just suscribe to spotify premium and im from mexico, i dont know if its 99 mexican peso or 99 usdollars, can somebody help me??
2016-01-27 3:25:41 AM
2016-01-27 2:49:35 PM
driveflanger
Community Legend
388 Views
1 replies
0 likes
Account
Premium
Subscription

388 Views
1 replies
0 likes

Solved!! Charged for 2 years despite cancelling subscription?!

I cancelled my paid subscription about 2 years ago and was downgraded to the free version with ads. Recently I've received a series of emails telling me that I need to update my card details as my current card has expired and I am at risk of losing P...

cicelykmg
Newbie
I cancelled my paid subscription about 2 years ago and was downgraded to the free version with ads. Recently I've received a series of emails telling me that I need to update my card details as my cu...
2016-01-27 2:36:52 PM
2016-01-27 2:48:13 PM
jean3601
Community Legend
265 Views
1 replies
0 likes
Premium
Subscription
Unlimited

265 Views
1 replies
0 likes

Solved!! Deleting community account?

How can I delete this account but not my Spotify account?

user-removed
Visitor
How can I delete this account but not my Spotify account?
2016-01-27 6:04:58 AM
2016-01-27 2:47:01 PM
jean3601
Community Legend
350 Views
1 replies
0 likes
Account

350 Views
1 replies
0 likes

Solved!! Logging in

I tried to log in not sign up and it's saying that I have used that email address to sign up before, but I'm only trying to log in, it's on my app not my safari, I've tried deleting all and re-downloading it???? Please can anyone help

Niamh85
Newbie
I tried to log in not sign up and it's saying that I have used that email address to sign up before, but I'm only trying to log in, it's on my app not my safari, I've tried deleting all and re-downlo...
2016-01-27 9:28:19 AM
2016-01-27 2:45:23 PM
jean3601
Community Legend
333 Views
1 replies
0 likes
Login

333 Views
1 replies
0 likes

Wrong Email used, forgot Password

I made my other account last night and used the wrong email and forgot what I used as a password(Beer)I signed up for premium now I cant log into the account or even reset my password. I can provide Billing Info as proof of ownership

Mshizzle
Casual Listener
I made my other account last night and used the wrong email and forgot what I used as a password(Beer) I signed up for premium now I cant log into the account or even reset my password. I can prov...
2014-06-29 5:58:37 PM
2016-01-27 2:39:49 PM
user-removed
Not applicable
2096 Views
4 replies
0 likes
Account

2096 Views
4 replies
0 likes

Language problems

hi, i have my language setting on my iphone and tablet on english, yet somehow spotify ads are in french. sometimes also the main language is french. What to do... how do i get rid of the french stuff.

dräsche
Newbie
hi, i have my language setting on my iphone and tablet on english, yet somehow spotify ads are in french. sometimes also the main language is french. What to do... how do i get rid of the french stuf...
2016-01-27 2:15:12 PM
201 Views
0 replies
0 likes
Account
Free
Security

201 Views
0 replies
0 likes

Can't Play Downloaded Songs Offline

A friend of mine logged onto Facebook on my phone. Since Spotify uses my Facebook account to sign me in, all of my downloaded songs were "deleted" (message saying his account had exceeded 3 devices ). After I logged him out I was able to start redown...

Bsisouphone
Newbie
A friend of mine logged onto Facebook on my phone. Since Spotify uses my Facebook account to sign me in, all of my downloaded songs were "deleted" (message saying his account had exceeded 3 devices )...
2016-01-21 12:07:46 PM
2016-01-27 1:52:30 PM
Jason
Spotify Legend
678 Views
1 replies
0 likes
Account
Login
Other
Premium
Subscription

678 Views
1 replies
0 likes

Can't connect with IFTTT

Spotify enabled connection with the IFTTT channel but I'm trying to add the Spotify channel via the IFTTT web and everytime they tell me it doesn't connect. Any ideas? It's maybe the browser? Thanks in advance,

user-removed
Visitor
Spotify enabled connection with the IFTTT channel but I'm trying to add the Spotify channel via the IFTTT web and everytime they tell me it doesn't connect. Any ideas? It's maybe the browser? ...
2016-01-21 10:41:59 AM
2016-01-27 1:36:25 PM
Jason
Spotify Legend
1098 Views
1 replies
0 likes
Login
Other

1098 Views
1 replies
0 likes

How delete my facebook account and log me in woth my emailadres?

Hi, I tried to log myself in. But they said I am registrated on facebook so I cannot seem to log in on my emailadress. Whats really annoying because I dont wanna use my facebook account anymore :). Hope someone can help me.thxx

Majlyce
Newbie
Hi, I tried to log myself in. But they said I am registrated on facebook so I cannot seem to log in on my emailadress. Whats really annoying because I dont wanna use my facebook account anymore :). H...
2016-01-21 6:23:13 AM
2016-01-27 1:28:04 PM
Jason
Spotify Legend
364 Views
1 replies
1 likes
Account
Login

364 Views
1 replies
1 likes

Spotify won't let me log in

So recently I had deleted Spotify off my iPhone because my storage was full so I downloaded the app again and tried to log in on my iPhone via Facebook but it said "can't connect error" but I can log in using my Spotify web player on my laptop and ta...

NegGenus
Casual Listener
So recently I had deleted Spotify off my iPhone because my storage was full so I downloaded the app again and tried to log in on my iPhone via Facebook but it said "can't connect error" but I can log...
2016-01-27 12:10:25 PM
2016-01-27 12:42:17 PM
Bittencourt
Spotify Star
246 Views
1 replies
0 likes
Free

246 Views
1 replies
0 likes

Switching from Spotify Trial to Student

Hi, currently I am in a 3 month trial that is 0,99 €/p.M. and it says in my Account Details that it will get prolonged for the regular price of 9,99 in 2/28/16. I am studying at University so I could apply for the 4,99/p.M. Fee. Now I would like to k...

M2k5
Newbie
Hi, currently I am in a 3 month trial that is 0,99 €/p.M. and it says in my Account Details that it will get prolonged for the regular price of 9,99 in 2/28/16. I am studying at University so I could...
2016-01-27 9:52:32 AM
2016-01-27 11:00:13 AM
Jon_UK
Roadie
195 Views
1 replies
0 likes
Account
Premium
Subscription

195 Views
1 replies
0 likes

Downgraded again!!

Due to a bank card change Spotify was unable to take payment and automatically downgraded me. Fair enough. I then signed back up with the new details about a month ago and have just received an email saying I am to be downgraded again due to no payme...

joesargeant-gb
Casual Listener
Due to a bank card change Spotify was unable to take payment and automatically downgraded me. Fair enough. I then signed back up with the new details about a month ago and have just received an email...
2016-01-26 10:49:21 PM
2016-01-27 10:21:55 AM
joesargeant-gb
Casual Listener
284 Views
2 replies
0 likes
Account
Premium
Subscription

284 Views
2 replies
0 likes

I'm desperate. Notifications.

Hi to all. A few months ago that I don't receive any kind of notification. I've searched in the old threads but I can't solve this problem. I'm desperate. Please if someone could help me I'll be very greatful. Thanks!

Edward_goo
Casual Listener
Hi to all. A few months ago that I don't receive any kind of notification. I've searched in the old threads but I can't solve this problem. I'm desperate. Please if ...
2016-01-21 10:06:59 AM
2016-01-27 9:46:29 AM
Edward_goo
Casual Listener
269 Views
1 replies
0 likes
Account

269 Views
1 replies
0 likes

Spotify Gift Card not Received

I went on Spotify.come and sent a friend a 6 month subscription as a gift but I have yet to receive a confirmation email and they haven't received an email from Spotify either.I purchised the Spotify gift card on 1/25/2016 and set the Spotify gift ca...

seis_llc
Casual Listener
I went on Spotify.come and sent a friend a 6 month subscription as a gift but I have yet to receive a confirmation email and they haven't received an email from Spotify either. I purchised the Spo...
2016-01-27 3:12:21 AM
2016-01-27 5:33:48 AM
seis_llc
Casual Listener
401 Views
2 replies
0 likes
Subscription

401 Views
2 replies
0 likes

Payment Failed with Paypal - NEED HELP

We have acouple accounts in this house and one of them was using a Paypal account that is no longer available.Today we got a payment failed message and when you log into the account it. We reedemed a 12 month gift card today and it shows in the recie...

askwhitty27
Newbie
...potify when you can't actually get ahold of someone regarding payment stuff and really wouldn't think alot of people would be comfortable talking to people on a public forum about Payment stuff. &n...
2016-01-26 11:21:41 PM
2016-01-27 4:26:21 AM
bursttplaylists
Roadie
761 Views
1 replies
0 likes
Account

761 Views
1 replies
0 likes

Spotify Student Discount

So I am a university student and I have been trying to get the student discount. The problem is that it says it cannot validate my student details. So I sent in a picture of my ID card and the email came back saying that they were unable to complete ...

mstubbs120
Newbie
So I am a university student and I have been trying to get the student discount. The problem is that it says it cannot validate my student details. So I sent in a picture of my ID card and the email ...
2016-01-27 3:50:50 AM
2016-01-27 4:25:05 AM
niva87
Casual Listener
213 Views
1 replies
1 likes
Premium

213 Views
1 replies
1 likes

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