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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
287268 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540222 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129596 Views
74 replies
12 likes
I paid for student premium and it charged my card but my spotify isn't premium!!!
I paid for student premium and it charged my card but my spotify isn't premium!!!
Casual Listener
471 Views
7 replies
0 likes
I want to change the username on my account, but not the password! Is there a way I can do it?
I want to change the username on my account, but not the password! Is there a way I can do it?
Community Legend
386 Views
3 replies
0 likes
hur gör jag med att betala mitt premiumabonnemang fortsättningsvis ? Avslutasde min betalning på 99 kr /mån för premium de 9/2 -2016 genom min telefonräkning. Hur gör för att ändra betalningsätt så jag kan tex betala med e faktura eller kort framöver...
hur gör jag med att betala mitt premiumabonnemang fortsättningsvis ? Avslutasde min betalning på 99 kr /mån för premium de 9/2 -2016 genom min telefonräkning. Hur gör för att ändra betalningsätt så j...
277 Views
0 replies
0 likes
Vodafone my provider changed my Spotify so I had to reinstall. On doing so it will not recognise my username and password. Keeps saying login error. I have tried changing my password and I can login in on here but not the app on iOS
Vodafone my provider changed my Spotify so I had to reinstall. On doing so it will not recognise my username and password. Keeps saying login error. I have tried changing my password and I can login ...
Roadie
432 Views
7 replies
0 likes
Hi there.It appears im fighting with an hacker since 5-6 weeks to keep control of my premium account.. Every now and then, mostly every week, all my playlists disapears and new user created ones get in... Its clearly not from me because I listen to e...
Hi there. It appears im fighting with an hacker since 5-6 weeks to keep control of my premium account.. Every now and then, mostly every week, all my playlists disapears and new user created ones ...
Roadie
301 Views
1 replies
0 likes
I have a message on my iphone and online application saying that premium is paused because my last payment didn't work. However I have an Apple Store receipt in my email and I can see via my online banking that payment went through. How can I fix thi...
I have a message on my iphone and online application saying that premium is paused because my last payment didn't work. However I have an Apple Store receipt in my email and I can see via my on...
Newbie
510 Views
2 replies
0 likes
Hi!. Recently i have a problem with my account because the application and the web page has not allowed to pay the premium... And I do not know why.. Last year I had premium account without problems until now.. Thanks for the support.
Hi!. Recently i have a problem with my account because the application and the web page has not allowed to pay the premium... And I do not know why.. Last year I had premium account without problems ...
Community Legend
330 Views
3 replies
0 likes
How do I permanently delete my Spotify account? Tried - contact us form but it doesn't seem to work, is there an email I can send to
How do I permanently delete my Spotify account? Tried - contact us form but it doesn't seem to work, is there an email I can send to
Community Legend
67079 Views
12 replies
1 likes
I dont have or want premium but after canceling, my account still gets charged
I dont have or want premium but after canceling, my account still gets charged
Gig Goer
251 Views
3 replies
0 likes
I heard that you get a discount for being a student. How do I change my email address on my account to my school email to get the discount?
I heard that you get a discount for being a student. How do I change my email address on my account to my school email to get the discount?
Community Legend
310 Views
1 replies
0 likes
I really liked Spotify's own "#ThrowboackThursday" playlist that's been available the last week or so. However, it appears that it was updated today with all new songs. Is there a way to retreive last week's version?
I really liked Spotify's own "#ThrowboackThursday" playlist that's been available the last week or so. However, it appears that it was updated today with all new songs. Is there a way to ...
Community Legend
160 Views
1 replies
0 likes
I have never gone premium with Spotify, I always have used the free version logged in with Facebook.With financial issues I have been looking into my transactions and back statements. To my Complete horror I find that from January 2014 I have been pa...
I have never gone premium with Spotify, I always have used the free version logged in with Facebook. With financial issues I have been looking into my transactions and back statements. To my Complet...
Community Legend
219 Views
1 replies
0 likes
i reset my password and it still wont let me log on from the app. what is that?? everytime i want to use spotify i have to reset password in order to use my account
i reset my password and it still wont let me log on from the app. what is that?? everytime i want to use spotify i have to reset password in order to use my account
Casual Listener
251 Views
2 replies
1 likes
I'm trying to purchase a gift card for 6 months, but I keep getting an error that states: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. But, I know ther...
I'm trying to purchase a gift card for 6 months, but I keep getting an error that states: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charge...
Community Legend
264 Views
1 replies
0 likes
I have been trying to contact spotify and has emailed spotify for help. I am currently a college student who has been on the Premium account and has been wanting to get switched over to the college one. Is there anyway I can get refunded for the time...
I have been trying to contact spotify and has emailed spotify for help. I am currently a college student who has been on the Premium account and has been wanting to get switched over to the college o...
Community Legend
223 Views
1 replies
0 likes
I originally signed up with a student premium account ($4.99/mo), but now I am being charged $9.99/mo; yet, I'm still a student. How do I alter the settings on my account?
I originally signed up with a student premium account ($4.99/mo), but now I am being charged $9.99/mo; yet, I'm still a student. How do I alter the settings on my account?
Community Legend
317 Views
3 replies
0 likes
I have a subscription with Rogers Canada for 24 months , I just want to delete the account and put the right on log in with facebook and get all my playlist back .
I have a subscription with Rogers Canada for 24 months , I just want to delete the account and put the right on log in with facebook and get all my playlist back .
Casual Listener
306 Views
1 replies
0 likes
Approximately 2 weeks ago I upgraded to the family plan so my kids could both listen to spotify at the same time on different devices. Unfortunately, it isn't working properly. When one is using spotify and the other accesses their own play list, the...
Approximately 2 weeks ago I upgraded to the family plan so my kids could both listen to spotify at the same time on different devices. Unfortunately, it isn't working properly. When one i...
Newbie
771 Views
7 replies
0 likes
So I have been paying for Spotify Premium for the last year or so, however now I can not listen offline. I have checked staus Im still at premium. I downloaded songs and suddenly they are not on my ipod. I go to my songs and it tells me I am offline ...
So I have been paying for Spotify Premium for the last year or so, however now I can not listen offline. I have checked staus Im still at premium. I downloaded songs and suddenly they are not on my i...
Newbie
183 Views
1 replies
0 likes
I had a Spotify College account and this last payment period I was charged 9.99 instead of the 4.99 and it says my next payment will also be 9.99. I'ts the middle of the semester and i'm still in college for a couple more years. Now when I try and go...
I had a Spotify College account and this last payment period I was charged 9.99 instead of the 4.99 and it says my next payment will also be 9.99. I'ts the middle of the semester and i'm still in col...
Community Legend
304 Views
1 replies
0 likes
