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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 350506 Views
  • 901 replies
  • 105 likes
  • Account
  • 350506 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1151869 Views
  • 119 replies
  • 110 likes
  • Account
  • 1151869 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88116 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88116 Views
  • 68 replies
  • 10 likes

Cannot Renew Subscription "Oops, seems your card or payment provider is having a bad day..."

Hello and happy new year guys!I tried to renew my subscription for almost a week. I am from Malaysia and currenyly I am studying in USA. Everything went smooth for the past few months, until the end of DecemberI tried to renew my subscription using m...

  • Casual Listener
  • Hello and happy new year guys! I tried to renew my subscription for almost a week.  I am from Malaysia and currenyly I am studying in USA.  Everything went smooth for the past few mont...
  • AzizSho
  • Casual Listener
  • 233 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 233 Views
  • 3 replies
  • 0 likes

Need to cancel but forgot login details

I just want to say that the account I am using to post this message ISN'T the one I have an issue with! I recently got a new phone and this is the account I was given based off my Google account!So I got a new phone, and on my old phone I had spotify...

  • Casual Listener
  • I just want to say that the account I am using to post this message ISN'T the one I have an issue with! I recently got a new phone and this is the account I was given based off my Google account! ...
  • TroyG123
  • Casual Listener
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Can't send a contact spotify form

I have no access to the e-mail address that I set my account up with. I know that you can change which e-mail address you are contacted by but unfortunately I can't remember my spotify password and have just been using my facebook details to log in! ...

  • Newbie
  • I have no access to the e-mail address that I set my account up with. I know that you can change which e-mail address you are contacted by but unfortunately I can't remember my spotify password and h...
  • user-removed
  • Not applicable
  • 1431 Views
  • 2 replies
  • 0 likes
  • 1431 Views
  • 2 replies
  • 0 likes

Moving account over to new account.

I deleted my Facebook and my Spotify was connected to it but I love my Spotify. I had to delete my old account. They said I could get my old account moved to my new account. But I have no way to contact them. So they sent me here. Help

  • Newbie
  • I deleted my Facebook and my Spotify was connected to it but I love my Spotify. I had to delete my old account. They said I could get my old account moved to my new account. But I have no way to cont...
  • kbrooksc
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Free
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Solved!! How do I delete my account?

A long time ago I created my Spotify account with my Facebook account and now I want to unlinked them so I can create a new one with my e mail but my Facebook is registered under the same e mail which I want to create my new Spotify account... hahaha...

  • Visitor
  • A long time ago I created my Spotify account with my Facebook account and now I want to unlinked them so I can create a new one with my e mail but my Facebook is registered under the same e...
  • user-removed
  • Not applicable
  • 262 Views
  • 2 replies
  • 0 likes
  • Account
  • 262 Views
  • 2 replies
  • 0 likes

I don't want to renew my subscription in january 26th 2016

Hi: I am using Sotify occasionnaly but during Cristmass the system was not assesible unless I upgrade to Premium. This is a trichy manner to get us upgraded! So I was informed via iTunes that I will be billed on January 26th Command number: MH97BSHMW...

  • Newbie
  • Hi: I am using Sotify occasionnaly but during Cristmass the system was not assesible unless I upgrade to Premium. This is a trichy manner to get us upgraded! So I was informed via iTunes that I w...
  • kbrooksc
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
  • 145 Views
  • 1 replies
  • 0 likes

Signed up to Spotify Family, want to down cancel

I signed up to Spotify Family on the 24th, without realising that your sibling must be in the same country as you for it to work. I would like to cancel my Family subscription, change back to my Premium subscription and then buy my sister a spotify p...

  • Casual Listener
  • I signed up to Spotify Family on the 24th, without realising that your sibling must be in the same country as you for it to work. I would like to cancel my Family subscription, change back to my Prem...
  • patrick_wc
  • Casual Listener
  • 153 Views
  • 2 replies
  • 0 likes
  • Account
  • 153 Views
  • 2 replies
  • 0 likes

Spotify won't let me upgrade

Every time I try to upgrade it says there's a problem with my card when I have money in my account and all my online banking etc is working?

  • Casual Listener
  • Every time I try to upgrade it says there's a problem with my card when I have money in my account and all my online banking etc is working?
  • kbrooksc
  • Community Legend
  • 266 Views
  • 5 replies
  • 0 likes
  • Premium
  • 266 Views
  • 5 replies
  • 0 likes

Very disappointed in Spotify Services

I reaized early in December that I had been paying every month for Spotify services with my credit card and that I was not getting the premium service. I called my bank and they told me I had to contact customer service at Spotify. I finally was able...

  • Casual Listener
  • I reaized early in December that I had been paying every month for Spotify services with my credit card and that I was not getting the premium service. I called my bank and they told me I had to cont...
  • elise7711
  • Casual Listener
  • 170 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 170 Views
  • 4 replies
  • 0 likes

Spotify Premium 3month trial vanished today?!

As a long time Spotify Free user, I thought I would try the Premium upgrade especially for the New Year! I looked at this around 2 days ago and it said 3 months free trial, 9 for the price of 12! Eeven better!! With being away for New Year and back t...

  • Regular
  • As a long time Spotify Free user, I thought I would try the Premium upgrade especially for the New Year!   I looked at this around 2 days ago and it said 3 months free trial, 9 for the price...
  • blackdragon619
  • Newbie
  • 1028 Views
  • 16 replies
  • 0 likes
  • Premium
  • 1028 Views
  • 16 replies
  • 0 likes

Discounts for Students or signing for longer periods (eg. 1 year).

Im very angry as I am paying 10$ now nd used to be paying 4.99The reasonI swtiched to premium was becuase of the nice discount.... Anythig i can do, becuase honestly i want that discount.

  • Casual Listener
  • Im very angry as I am paying 10$ now nd used to be paying 4.99 The reasonI swtiched to premium was becuase of the nice discount.... Anythig i can do, becuase honestly i want that discount.
  • kbrooksc
  • Community Legend
  • 181 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 181 Views
  • 3 replies
  • 0 likes

Family Subscription

Does anyone know how many family members you can invite when you get the deal of $11.99 for the first 3 months on the family subscription? I can only seem to invite 1. I thought the fine print states up to 4?

  • Casual Listener
  • Does anyone know how many family members you can invite when you get the deal of $11.99 for the first 3 months on the family subscription? I can only seem to invite 1. I thought the fine print states...
  • kbrooksc
  • Community Legend
  • 263 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 263 Views
  • 3 replies
  • 0 likes

Facebook deactivated

Hi,I deactivated my facebook account so now I had to connect to spotify using my username and password.the problem is that it didn`t save my playlists and I have no premium account any longer.How can I get back to my previous suscription and preferen...

  • Newbie
  • Hi, I deactivated my facebook account so now I had to connect to spotify using my username and password. the problem is that it didn`t save my playlists and I have no premium account any longer. H...
  • kbrooksc
  • Community Legend
  • 194 Views
  • 3 replies
  • 0 likes
  • Account
  • 194 Views
  • 3 replies
  • 0 likes

Solved!! trying to cancel through itunes

I set up a family subscription and my daughter has cancelled her itunes premium subscription but it wont let her accept the invite as it says she is a premium member although this expired on 30 December. How do we sort this ?

  • Casual Listener
  • I set up a family subscription and my daughter has cancelled her itunes premium subscription but it wont let her accept the invite as it says she is a premium member although this expired on 30 Decem...
  • kbrooksc
  • Community Legend
  • 244 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 244 Views
  • 3 replies
  • 0 likes

Can't change countries

Hi, Im having trouble changing the country of my spotify. I live in The States but I want to have access to Swedish Spotify. I have entered my swedish credit card info. But I cant change the country in the "edit profile" section. It just says USA and...

  • Casual Listener
  • Hi,   Im having trouble changing the country of my spotify. I live in The States but I want to have access to Swedish Spotify. I have entered my swedish credit card info. But I cant change the...
  • kbrooksc
  • Community Legend
  • 177 Views
  • 5 replies
  • 0 likes
  • Account
  • 177 Views
  • 5 replies
  • 0 likes

Solved!! Charged to my account but still 'Free'

I recently tried to resubscribe to premium and was going to use the student discount. I put my information in and went to the next screen, it then asked me for my student ID information. I canceled it because I couldn't fine my student ID but my acco...

  • Casual Listener
  • I recently tried to resubscribe to premium and was going to use the student discount. I put my information in and went to the next screen, it then asked me for my student ID information. I canceled i...
  • kbrooksc
  • Community Legend
  • 319 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 319 Views
  • 5 replies
  • 0 likes

Solved!! When unsubscribing, do you have to unsubscribe ONE MONTH earlier?

Hi everyone, I currently have the Spotify Premium trial subscription for three months. In my subscriptions, it says that on February 28th of this year, my subscription will automatically be renewed for 9,99 €. When do I have to cancel my subscription...

  • Casual Listener
  • Hi everyone,   I currently have the Spotify Premium trial subscription for three months. In my subscriptions, it says that on February 28th of this year, my subscription will automatically be ...
  • kbrooksc
  • Community Legend
  • 238 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 238 Views
  • 3 replies
  • 0 likes

Bough an e-card but never get any confirmation

Hello, I've bought an e-card for someone but never get the confirmation. Not sure it's gonna get delivered. I opened a ticket for my issue: Spotify Support Case # 04501752. Can someone help me please?

  • Newbie
  • Hello,   I've bought an e-card for someone but never get the confirmation. Not sure it's gonna get delivered. I opened a ticket for my issue: Spotify Support Case # 04501752. Can someone ...
  • kbrooksc
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 118 Views
  • 1 replies
  • 0 likes

Subscription payment

Please extend your service to Vietnam because I'd really really really like to pay for Premium subscription but of course I couldn't because my card was rejected. Thank you.

  • Newbie
  • Please extend your service to Vietnam because I'd really really really like to pay for Premium subscription but of course I couldn't because my card was rejected. Thank you.
  • kbrooksc
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Premium
  • 128 Views
  • 1 replies
  • 0 likes

Subscprition

I was charged twice

  • Casual Listener
  • I was charged twice
  • user-removed
  • Not applicable
  • 207 Views
  • 5 replies
  • 0 likes
  • 207 Views
  • 5 replies
  • 0 likes