Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1840 Views
0 replies
8 likes
Security

1840 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Not applicable
448682 Views
970 replies
108 likes
Account

448682 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199632 Views
119 replies
116 likes
Account

1199632 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108716 Views
72 replies
11 likes
Account
Login
Premium

108716 Views
72 replies
11 likes

Can't play Current Track

I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(which I don't) I don't have any playlists. Yes, I am c...

itsryanlorig
Newbie
I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(whi...
2016-01-08 2:38:30 AM
2016-01-28 7:48:35 PM
aaronrgray
Newbie
285 Views
2 replies
1 likes
Premium

285 Views
2 replies
1 likes

I'm being overcharged, again.

So i signed up for the 99p deal for three months not that long ago (Just before christmas) All was well, and i thought i was getting a good deal until i received my bank statement, and i was charged £9.99 I am a student and before signing up to the 9...

ZakDendy
Casual Listener
So i signed up for the 99p deal for three months not that long ago (Just before christmas) All was well, and i thought i was getting a good deal until i received my bank statement, and i was c...
2016-01-27 6:27:23 PM
2016-01-28 6:13:33 PM
ZakDendy
Casual Listener
176 Views
2 replies
0 likes
Account
Login
Premium
Subscription

176 Views
2 replies
0 likes

Family - can't choose plan type?

Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options. I already have premium and am logged in. Does family plan not exist in Canada yet?

Yoavie
Newbie
Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options. I already have premium and am log...
2016-01-04 4:29:58 PM
2016-01-28 6:03:48 PM
Cylac
Gig Goer
545 Views
7 replies
0 likes
Account
Subscription

545 Views
7 replies
0 likes

My Account Hacked

Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek: Γεια χαρά. Εδώ Spotify.Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση email στο λογαριασμό σου στο Spotify άλλαξε πρόσφατα.Η προηγο...

Shnrimer43
Regular
Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek: Γεια χαρά. Εδώ Spotify. Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση...
2016-01-26 9:42:30 PM
2016-01-28 5:39:26 PM
OviiiOne
Community Legend
240 Views
3 replies
0 likes
Account

240 Views
3 replies
0 likes

Facebook friend

Hi Everybody, Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook Spotify application : Since there the unchecked option has juste disapeared and I can't get it back !The checkbox is juste missing... And I Can'...

Jack47
Casual Listener
Hi Everybody, Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook Spotify application : Since there the unchecked option has jus...
2016-01-28 5:34:53 PM
231 Views
0 replies
0 likes
Account
Free
Other

231 Views
0 replies
0 likes

Changing Country from US to CAN bug

When I try to change my country of residence from US to Canada, the process never succeeds. I suspect it has to do with the fact that it is automatically selecting Euros (which is not the right currency for Canada): Change payment details9.99 EUR + t...

SteeveH
Casual Listener
When I try to change my country of residence from US to Canada, the process never succeeds. I suspect it has to do with the fact that it is automatically selecting Euros (which is not t...
2016-01-26 7:16:49 PM
2016-01-28 5:26:42 PM
OviiiOne
Community Legend
238 Views
3 replies
0 likes
Premium
Subscription

238 Views
3 replies
0 likes

Contact Form Link is Broken - need email address released

I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently.I could create a new account, but I only have one email address, and I am not intereste...

user-removed
Visitor
I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently. I could create a new account, bu...
2016-01-28 5:05:15 PM
2016-01-28 5:18:13 PM
user-removed
Not applicable
339 Views
2 replies
0 likes
Account

339 Views
2 replies
0 likes

Premium is not working (HELP!!)

I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version

user-removed
Visitor
I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version
2016-01-28 4:29:17 PM
2016-01-28 5:01:16 PM
KatesHere
Community Legend
146 Views
1 replies
0 likes
Account
Premium
Subscription

146 Views
1 replies
0 likes

Spotify devices

Hi so I'm with Rogers and got the Spotify offer that lets me use Spotify premium on 3 devices. My two daughters are using it with me but when we try to listen to our music someone's will stop and only play on of the devices. Is there a way we can all...

Chbelleeseo17
Newbie
Hi so I'm with Rogers and got the Spotify offer that lets me use Spotify premium on 3 devices. My two daughters are using it with me but when we try to listen to our music someone's will stop and onl...
2016-01-07 2:54:15 AM
2016-01-28 4:23:20 PM
uberpinscher
Newbie
206 Views
2 replies
0 likes
Premium

206 Views
2 replies
0 likes

Solved!! Premium account but can't play songs offline

Yeah so I bought premium for my account recently... When I tried to play a song offline on my computer today it came up and said "This action is not possible in offline mode"... Did I misunderstand something when I read the following on the "company'...

Major_Hardon
Casual Listener
Yeah so I bought premium for my account recently... When I tried to play a song offline on my computer today it came up and said "This action is not possible in offline mode"... Did ...
2013-10-22 6:17:37 PM
2016-01-28 3:50:15 PM
mlemoine77
Newbie
3406 Views
4 replies
0 likes
Premium

3406 Views
4 replies
0 likes

Can't log in via Facebook

Hi, I can't log in via facebook on Desktop spotify anymore. Never had any issues, now when I open Spotify and click Log in via acebook (don't know why it logged me out) it takes me to an internet explorer page to log in, blurgh. If it's being nice I ...

PerkP
Newbie
Hi, I can't log in via facebook on Desktop spotify anymore. Never had any issues, now when I open Spotify and click Log in via acebook (don't know why it logged me out) it takes me to an internet e...
2015-02-06 12:36:25 PM
2016-01-28 3:44:56 PM
Ifolud
Newbie
4696 Views
3 replies
0 likes
Account
Login

4696 Views
3 replies
0 likes

Merge 2 acounts to 1

Hii youst noticed that my old acount still existed, i could not login to it some time ago so i made a new one after i moved.Is it possible to send over the playlist and music fron the first to the second so that i can detele the first?Recap: I wans a...

nanomen
Newbie
Hi i youst noticed that my old acount still existed, i could not login to it some time ago so i made a new one after i moved. Is it possible to send over the playlist and music fron t...
2016-01-28 3:11:24 PM
421 Views
0 replies
0 likes
Account

421 Views
0 replies
0 likes

Solved!! Charges

I currently have a premium subscription for myself and I am paying 9.99/month. I would like to set up a family subscription. In looking at the family options available I see it says that for the me+2 option it is 19.99/month. If I do sign up for this...

layala92
Casual Listener
I currently have a premium subscription for myself and I am paying 9.99/month. I would like to set up a family subscription. In looking at the family options available I see it says that for the me+2...
2016-01-28 1:43:46 PM
2016-01-28 2:39:49 PM
Bittencourt
Spotify Star
284 Views
3 replies
0 likes
Subscription

284 Views
3 replies
0 likes

I'm paid but can not used premium

Hi, I have email from iTunes stores with the receipt of payment about my account, but I can't use. What's happened? The number of receipt is 195117699403 and the Id of order is MHGY1G460V

Thaialves
Newbie
Hi, I have email from iTunes stores with the receipt of payment about my account, but I can't use. What's happened? The number of receipt is 195117699403 and the Id of order is MHGY1G460V
2016-01-28 2:21:02 PM
2016-01-28 2:39:32 PM
user-removed
Not applicable
131 Views
1 replies
0 likes
Premium

131 Views
1 replies
0 likes

transfer of songs in 2 different android phone

how can i transfer my songs from spotify from old phone to my new phone? is it possible to just copy paste the data folder in phone memory of my cellphone?

kayosamaa
Newbie
how can i transfer my songs from spotify from old phone to my new phone? is it possible to just copy paste the data folder in phone memory of my cellphone?
2016-01-28 2:21:56 PM
176 Views
0 replies
0 likes
Account

176 Views
0 replies
0 likes

Gerätekennwort

Ich möchte bei Spotify ein seperates Gerätekennwort festlegen aber das funktioniert nicht.Ich bekomme immer wieder eine Fehlermeldung. Hat jemand eine Lösung für mich ?

Patrick19
Newbie
Ich möchte bei Spotify ein seperates Gerätekennwort festlegen aber das funktioniert nicht. Ich bekomme immer wieder eine Fehlermeldung. Hat jemand eine Lösung für mich ?
2016-01-28 1:17:04 PM
460 Views
0 replies
0 likes
Account
Other
Premium

460 Views
0 replies
0 likes

upgrade para familia

nao consigo fazer upgrade para o pacote familia, fica dizendo que tem algo preenchido incorretamente, mas mesmo apos verificar todos os campos mais de uma vez o erro segue o mesmo, e o pior é que não diz qual campo esta considerando errado? quero faz...

pdalmata
Casual Listener
nao consigo fazer upgrade para o pacote familia, fica dizendo que tem algo preenchido incorretamente, mas mesmo apos verificar todos os campos mais de uma vez o erro segue o mesmo, e o pior é que não...
2016-01-28 12:50:37 PM
2016-01-28 12:59:30 PM
pdalmata
Casual Listener
238 Views
1 replies
0 likes
Subscription

238 Views
1 replies
0 likes

UNiDAYS Credentials applied to other Spotify account

I tried to upgrade my only Spotify account to Premium using my valid UNiDAYS account, and I recieved a message saying my unidays credentials have been applied elsewhere, which shouldn't be the case as it is my only Spotify account. Please help!

beckkirby
Casual Listener
I tried to upgrade my only Spotify account to Premium using my valid UNiDAYS account, and I recieved a message saying my unidays credentials have been applied elsewhere, which shouldn't be the c...
2016-01-26 4:10:37 PM
2016-01-28 11:25:42 AM
beckkirby
Casual Listener
191 Views
2 replies
0 likes
Account
Subscription

191 Views
2 replies
0 likes

PayPal and Spotify not working

Hi! I wanted to upgrade my spotify, but when I try and set up subscription via PayPal, it refuses to work. Now I know my PayPal account is ok, I just payed for somthing worth a hell of a lot more than a Spotify subscription with no problems, but all ...

KingAlex
Casual Listener
Hi! I wanted to upgrade my spotify, but when I try and set up subscription via PayPal, it refuses to work. Now I know my PayPal account is ok, I just payed for somthing worth a hell ...
2016-01-25 8:03:01 AM
2016-01-28 10:47:32 AM
KingAlex
Casual Listener
253 Views
2 replies
0 likes
Account

253 Views
2 replies
0 likes

Cancelling membership

I'm having a hard time cancelling my membership. Nd I would like help

jaskaran_r
Newbie
I'm having a hard time cancelling my membership. Nd I would like help
2016-01-28 6:15:48 AM
2016-01-28 6:55:39 AM
Rafka
Newbie
173 Views
1 replies
0 likes
Premium

173 Views
1 replies
0 likes

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