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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405899 Views
  • 958 replies
  • 107 likes
  • Account
  • 405899 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175651 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175651 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99969 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99969 Views
  • 68 replies
  • 10 likes

Gift Cards with Student Discount

I was given 3 gift cards of $10 each but on the back it says "the full value of this card is deducted at the first redemption regardless of whether products equal to that value are actually purchased in that transaction." How can I ensure I receive t...

  • Roadie
  • I was given 3 gift cards of $10 each but on the back it says "the full value of this card is deducted at the first redemption regardless of whether products equal to that value are actually purchased...
  • Jermophobe
  • Roadie
  • 259 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 259 Views
  • 3 replies
  • 0 likes

Subscribed to premium for 1 month expecting the 3 months promo last december

Hi, I subscribed to Spotify Premium last December 9 2015 expecting that promo on the SPOTIFY AD that I get 3 months for only 129 pesos if I use my mobile load. Now my premium expired and it has just been a month.

  • Newbie
  • Hi,  I subscribed to Spotify Premium last December 9 2015 expecting that promo on the SPOTIFY AD that I get 3 months for only 129 pesos if I use my mobile load. Now my premium expired and it ...
  • sebastiankreuz
  • Spotify Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

Brazilian Subscription

Yesterday I reactived again my subscription for $7.99 (today aprox. R$ 31,96 - Brazilian Real) and the Brazilian Spotify site announces R$ 14,90 - Brazilian Real. Why this ? https://www.spotify.com/br/

  • Newbie
  • Yesterday I reactived again my subscription for $7.99 (today aprox. R$ 31,96 - Brazilian Real) and the Brazilian Spotify site announces R$ 14,90 - Brazilian Real.      &...
  • Steph_B
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 285 Views
  • 1 replies
  • 0 likes

Getting good charged for Premium but not getting it.

I am getting charged for premium but I can't get it on the app. I checked my status and it says that I am still free. I used to get the premium and was fine but it all of the sudden stopped working. I uninstalled the app and then reinstalled it and t...

  • Newbie
  • I am getting charged for premium but I can't get it on the app. I checked my status and it says that I am still free. I used to get the premium and was fine but it all of the sudden stopped working. ...
  • Steph_B
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
  • 176 Views
  • 1 replies
  • 0 likes

No me funciona premiun y me esta cobrando 9'99 ayudaaaaa

Hace unos meses intente subcribirme a premium y puse todos mis datos, pero fui a conectarme y vi q mi spoti seguia en free y yo pensaba q no lo habia activafo bien y ahi quedo y ahora me e dado cuenta de que me esta cobrando 9'99 y no puedo darme de ...

  • Newbie
  • Hace unos meses intente subcribirme a premium y puse todos mis datos, pero fui a conectarme y vi q mi spoti seguia en free y yo pensaba q no lo habia activafo bien y ahi quedo y ahora me e dado cuent...
  • Steph_B
  • Roadie
  • 171 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 171 Views
  • 1 replies
  • 0 likes

problema con cuenta premium

Hola, quisiera saber donde reclamar, ayer intente hacerme premium y me tiraba error, intente varias veces y con 2 cuentas sin tener exito, pero al consultar mi tarjeta de credito me cargaron 5 veces el premium.

  • Newbie
  • Hola, quisiera saber donde reclamar, ayer intente hacerme premium y me tiraba error, intente varias veces y con 2 cuentas sin tener exito, pero al consultar mi tarjeta de credito me cargaron 5 veces ...
  • Steph_B
  • Roadie
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 101 Views
  • 1 replies
  • 0 likes

Facebook Account connection

How can I connect my Facebook account with my new Spotify account? I have used it formerly in my old account.

  • Newbie
  • How can I connect my Facebook account with my new Spotify account? I have used it formerly in my old account.
  • user-removed
  • Not applicable
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 128 Views
  • 1 replies
  • 0 likes

How to switch to $5 Student Subscription

Hello, I am a US college student signed up for spotify, but am being charged $10 a month instead of $5 because I signed up with an email that was not my student email. Does anybody know how to correct this so I can receive the lower price? Will I be ...

  • Newbie
  • Hello,    I am a US college student signed up for spotify, but am being charged $10 a month instead of $5 because I signed up with an email that was not my student email.  Does an...
  • user-removed
  • Not applicable
  • 175 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Another Duplicate Account Issue

I have just upgraded to premium but now when I log in I have no playlists available. Can this be looked into, sounds like I have a duplicate account sanjayvadera is my username

  • Newbie
  • I have just upgraded to premium but now when I log in I have no playlists available.  Can this be looked into, sounds like I have a duplicate account   sanjayvadera is my username
  • user-removed
  • Not applicable
  • 137 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! Can't login due to no confirmation error

Every time I try to log in using the windows application I get the error message "The email adress you entered has already been registered, but your account hasn't beeen confirmed yet. You'll get an email soon with details on how to confirm your acco...

  • Casual Listener
  • Every time I try to log in using the windows application I get the error message "The email adress you entered has already been registered, but your account hasn't beeen confirmed yet. You'll ge...
  • arambecker
  • Casual Listener
  • 1245 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 1245 Views
  • 2 replies
  • 0 likes

Spotify Voucher

Hi,I have received a 3 month free Spotify voucher buth the code does not work.I get the notification:Helaas lijkt deze Premium-code niet geldig te zijn. Probeer het opnieuw of neem contact op met de klantenservice. It should be valid since there is n...

  • Newbie
  • Hi, I have received a 3 month free Spotify voucher buth the code does not work. I get the notification: Helaas lijkt deze Premium-code niet geldig te zijn. Probeer het opnieuw of neem contact op...
  • KatesHere
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 268 Views
  • 1 replies
  • 0 likes

premium subscription change over through network provider

Hi, I have had a premium account for a while now and been paying my fees through spotify. I just had my service provider offer me a premium subscription through them. This was my billing goes throught my service provider. I just logged into spotify a...

  • Casual Listener
  • Hi,   I have had a premium account for a while now and been paying my fees through spotify. I just had my service provider offer me a premium subscription through them. This was my billing goe...
  • sleepyone76
  • Casual Listener
  • 520 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 520 Views
  • 3 replies
  • 0 likes

pague premium pero no me da servicio

Hola buenas tardes quiero pedir una solucion al problema con el que cuento ahora, estoy pagando mi cuenta premium despues de varios dias de atraso pero volvi a meter mi metodo de pago y me esta cobrando 3 veces mas a lo que cuesta la suscripcion quie...

  • Casual Listener
  • Hola buenas tardes quiero pedir una solucion al problema con el que cuento ahora, estoy pagando mi cuenta premium despues de varios dias de atraso pero volvi a meter mi metodo de pago y me esta cobra...
  • sebastiankreuz
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 185 Views
  • 1 replies
  • 1 likes

Unable to activate free trial offer from Google Chromecast

I am currently on the Spotify free trial for premium till 3 Dec 2015. I attempted to redeem the Google Chromecast offer for 3 months free trail for Spotify and was unable to activate it. Please advise! Thanks.

  • Newbie
  • I am currently on the Spotify free trial for premium till 3 Dec 2015. I attempted to redeem the Google Chromecast offer for 3 months free trail for Spotify and was unable to activate it. Please ...
  • dsa_7
  • Roadie
  • 661 Views
  • 8 replies
  • 1 likes
  • Free
    Premium
    Subscription
  • 661 Views
  • 8 replies
  • 1 likes

premium 12,99 or 9,99?? it wasn't 3 months sale??? please help me

Hola, me inscribí a premium porque anunciaban una promoción de navidades por 3 meses al precio de uno.... no es lo que me habéis dado... ademas me ha cobrado 12,99€ y la cuota normal es 9,99€, por favor necesito aclarar eso. otra pregunta... si cance...

  • Newbie
  • Hola, me inscribí a premium porque anunciaban una promoción de navidades por 3 meses al precio de uno.... no es lo que me habéis dado... ademas me ha cobrado 12,99€ y la cuota normal es 9,99€, por fa...
  • OviiiOne
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
  • 165 Views
  • 1 replies
  • 0 likes

Downloaded songs not playing

I have a premium subscription however suddenly my downloaded songs won't play. Spotify says I'm offline when I'm not, and regardless they should be able to play in offline mode anyway. Has anyone else had this problem?

  • Casual Listener
  • I have a premium subscription however suddenly my downloaded songs won't play. Spotify says I'm offline when I'm not, and regardless they should be able to play in offline mode anyway. Has anyone els...
  • Tiffo73
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • Premium
  • 170 Views
  • 2 replies
  • 0 likes

Charged $4.99

I tried to sign up for the spotify student discount and it said it could not validate my information. However, my bank account was still charged $4.99 and I do not have premium. I used the contact spotify support form, but the automated email referre...

  • Regular
  • I tried to sign up for the spotify student discount and it said it could not validate my information. However, my bank account was still charged $4.99 and I do not have premium. I used the contact sp...
  • comrade_connor
  • Newbie
  • 491 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 491 Views
  • 3 replies
  • 0 likes

Paid for 1 month of Premium but auto-renew is 3 months later?

So I paid $9.99 for 1 month of Spotify Premium but in my account it says it will auto renew 3 months later. How is this possible?

  • Newbie
  • So I paid $9.99 for 1 month of Spotify Premium but in my account it says it will auto renew 3 months later. How is this possible? 
  • user-removed
  • Not applicable
  • 453 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 453 Views
  • 1 replies
  • 0 likes

Log in w/ email but someone else appears

I log in with my email and have all my saved music along with playlists but someone else's name appears. There's no option to log that person off and my account is constantly playing that person's music. I'm still charged every month and I'm able to ...

  • Newbie
  • I log in with my email and have all my saved music along with playlists but someone else's name appears. There's no option to log that person off and my account is constantly playing that person's mu...
  • user-removed
  • Not applicable
  • 310 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 310 Views
  • 2 replies
  • 0 likes

Account hijacked by fenkellboyinc@gmail.com

At 12:23 PM today, someone using the email fenkellboyinc@gmail.com was able to hijack my paid premium account without any kind of prompt or verification from me via phone or email. I replied to account-details-changed@spotify.com, but it has been ove...

  • Newbie
  • At 12:23 PM today, someone using the email fenkellboyinc@gmail.com was able to hijack my paid premium account without any kind of prompt or verification from me via phone or email. I replied to accou...
  • Reflux_
  • Community Legend
  • 300 Views
  • 2 replies
  • 0 likes
  • Account
  • 300 Views
  • 2 replies
  • 0 likes