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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9005 Views
  • 1 replies
  • 9 likes
  • Security
  • 9005 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481534 Views
  • 979 replies
  • 111 likes
  • Account
  • 481534 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210821 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210821 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120848 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120848 Views
  • 72 replies
  • 12 likes

Pay With Debit Target

Hello i need help me. I need Pay with Debit BanCoppelI can't know Pay with this target

  • Newbie
  • Hello i need help me. I need Pay with Debit BanCoppel I can't know Pay with this target
  • kbrooksc
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 217 Views
  • 1 replies
  • 0 likes

Switching Accounts!!

I had a Spotify account that I created with my Facebook account. I deactivated my Facebook account and could no longer get onto my Spotify account, so I made a new Spotify account. But I had premium on my old account and I seem to still be getting ch...

  • Newbie
  • I had a Spotify account that I created with my Facebook account. I deactivated my Facebook account and could no longer get onto my Spotify account, so I made a new Spotify account. But I had premium ...
  • kbrooksc
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 229 Views
  • 1 replies
  • 0 likes

Accidentally deleted song from playlist. How to retrive it?

dont care anymore. thanks anyway edit: just tested adding a song and then ctrl+z which removed it. but the reverse doesent work? WHYYYYYYYYYYYY?!"?!?!?!?

  • Casual Listener
  • dont care anymore. thanks anyway   edit: just tested adding a song and then ctrl+z which removed it. but the reverse doesent work? WHYYYYYYYYYYYY?!"?!?!?!?
  • ksn
  • Casual Listener
  • 301 Views
  • 3 replies
  • 0 likes
  • Other
  • 301 Views
  • 3 replies
  • 0 likes

Account charged for no reason

Money was just drawn from my bank account by Spotify. I use the free version of spotify, but I don't have premium. Why is money being taken away from me and how can I get it back?

  • Newbie
  • Money was just drawn from my bank account by Spotify. I use the free version of spotify, but I don't have premium. Why is money being taken away from me and how can I get it back?
  • kbrooksc
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
  • 229 Views
  • 1 replies
  • 0 likes

Spotify premium issue

I was offered 2 free years of Spotify premium in my new phone plan about a few months ago but I have just received a notification stating that that I need to renew my Spotify premium. I'd like to know what's wrong and be able to get my Spotify premiu...

  • Casual Listener
  • I was offered 2 free years of Spotify premium in my new phone plan about a few months ago but I have just received a notification stating that that I need to renew my Spotify premium. I'd like to kno...
  • kbrooksc
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Two Spotify accounts

HiI logged into Spotify with my username alone, and for some reason that account is different than when I log in with Facebook. I paid for the student discount premium on the "Spotify account" and it wasn't showing up on my "Facebook" account. I only...

  • Visitor
  • Hi I logged into Spotify with my username alone, and for some reason that account is different than when I log in with Facebook. I paid for the student discount premium on the "Spotify account" and ...
  • kbrooksc
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 226 Views
  • 1 replies
  • 0 likes

Spotify

Why is my Spotify Music Premium ending on January 24, 2016 ? I understand that I cancel my subscription December 28th , 2015 but before I canceled I also paid $1 for 3 months on December 23, 2015. And y'all just deducted about $10 from my account on ...

  • Casual Listener
  • Why is my Spotify Music Premium ending on January 24, 2016 ? I understand that I cancel my subscription December 28th , 2015 but before I canceled I also paid $1 for 3 months on December 23, 2015. An...
  • kbrooksc
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Other
  • 328 Views
  • 1 replies
  • 0 likes

Access from another country!?!?!?

Hi! I had to delete Spotify for more device space needed. I moved to another country in the meanwhile.I've just downloaded the app again.I'm trying to log in with my Facebook account as I've always done but a message says "it looks your trying to acc...

  • Visitor
  • Hi! I had to delete Spotify for more device space needed. I moved to another country in the meanwhile. I've just downloaded the app again. I'm trying to log in with my Facebook account as I've ...
  • Bittencourt
  • Spotify Star
  • 658 Views
  • 9 replies
  • 0 likes
  • Account
    Login
  • 658 Views
  • 9 replies
  • 0 likes

Signed up and paid for student premium but still no premium on my account

I just signed up for Student Premium with Spotify. However, my profile is not reflecting that. I checked my bank ccount and the money has been deducted. Any idea how to fix this?

  • Newbie
  • I just signed up for Student Premium with Spotify. However, my profile is not reflecting that. I checked my bank ccount and the money has been deducted. Any idea how to fix this?
  • Fannylu0524
  • Newbie
  • 355 Views
  • 1 replies
  • 0 likes
  • Premium
  • 355 Views
  • 1 replies
  • 0 likes

I requested my premium subscription be cancelled but I was still charged.

I had requested my premium subscription be cancelled temporarily but I was stil charged the $9.99 and now my account is at the free version. What do I do?

  • Newbie
  • I had requested my premium subscription be cancelled temporarily but I was stil charged the $9.99 and now my account is at the free version. What do I do?
  • Taylor
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 286 Views
  • 1 replies
  • 0 likes

Subscription

I changed my subscription last mont to a 50% off a month student version with my code and it said that it was confirmed but then I have been charged full price again I would like to be able to set my subscription up so it is 50% off and I would like ...

  • Casual Listener
  • I changed my subscription last mont to a 50% off a month student version with my code and it said that it was confirmed but then I have been charged full price again I would like to be able to set my...
  • Bittencourt
  • Spotify Star
  • 485 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 485 Views
  • 3 replies
  • 1 likes

refund

I already had spotify premium for only couple days and accidentally started the month over again so how do I get refund back on the second purchase of spotify premium?

  • Casual Listener
  • I already had spotify premium for only couple days and accidentally started the month over again so how do I get refund back on the second purchase of spotify premium?
  • juanrea1980
  • Newbie
  • 2600 Views
  • 10 replies
  • 0 likes
  • 2600 Views
  • 10 replies
  • 0 likes

I got premium but all I get is errors saying I have it

I got premium but all I get is errors saying I have it... Plz fix my acocunt

  • Visitor
  • I got premium but all I get is errors saying I have it... Plz fix my acocunt
  • kbrooksc
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 329 Views
  • 1 replies
  • 0 likes

spotify account got hacked

My spotify account got hacked. I whas doing groceries and my phone whas sending everytime a message that spotify is playing a song.When i got home i saw that spotify whas playing on a computer Matal and all my playlists where gone. That person also c...

  • Newbie
  • My spotify account got hacked. I whas doing groceries and my phone whas sending everytime a message that spotify is playing a song. When i got home i saw that spotify whas playing on a computer Mata...
  • kbrooksc
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 338 Views
  • 1 replies
  • 0 likes

Creating a family account with two existing premium accounts

My sister and I have seperate existing premium spotify accounts. Our parents would now like to create their own account, and we would like to begin a family plan. How do I ensure both of our existing accounts are on the same family plan?

  • Newbie
  • My sister and I have seperate existing premium spotify accounts. Our parents would now like to create their own account, and we would like to begin a family plan. How do I ensure both of our existing...
  • kbrooksc
  • Community Legend
  • 479 Views
  • 1 replies
  • 0 likes
  • Premium
  • 479 Views
  • 1 replies
  • 0 likes

Being charged for premium when I don't have it

Could anyone help me, I originally had premium when my phone broke so I had to buy a new one. I logged back into Spotify and it said I'm using free but I'm still being charged monthly for thisThe contact sheet hasn't been helpful

  • Casual Listener
  • Could anyone help me, I originally had premium when my phone broke so I had to buy a new one. I logged back into Spotify and it said I'm using free but I'm still being charged monthly for this The c...
  • Alexxdimple72
  • Casual Listener
  • 514 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 514 Views
  • 4 replies
  • 0 likes

Charged too much

I am a student and have just began a subscription with spotify, there was no choice to get the student discount and I have been charged £10 rather than £5 for this month. Although I have just gone on unidays to subscribe through there and from next m...

  • Newbie
  • I am a student and have just began a subscription with spotify, there was no choice to get the student discount and I have been charged £10 rather than £5 for this month. Although I have just gone on...
  • kbrooksc
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 287 Views
  • 1 replies
  • 0 likes

Student Subscription

I was charged with the student discount subscription but it's doesn't show at my Spotify account. What should I do?

  • Newbie
  • I was charged with the student discount subscription but it's doesn't show at my Spotify account. What should I do?
  • kbrooksc
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 285 Views
  • 1 replies
  • 0 likes

Charged for student discount but didn't sign up?

I was in the middle of signing up until I realized high school students were not eligible. I had already put my credit card info in, so it charges me $4.99, however I still have Spotify free and never received an email receipt.

  • Newbie
  • I was in the middle of signing up until I realized high school students were not eligible. I had already put my credit card info in, so it charges me $4.99, however I still have Spotify free and neve...
  • kbrooksc
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 437 Views
  • 1 replies
  • 0 likes

Problems with Paypal or Spotify

Hi guys,i tried to buy spotify Premium and spotify says i can use the free trial and then i have to pay. But when i pay on the Paypal site it sends me back to the agree with the agbs and pay now site.Why?can somone help me?

  • Newbie
  • Hi guys, i tried to buy spotify Premium and spotify says i can use the free trial and then i have to pay. But when i pay on the Paypal site it sends me back to the agree with the agbs and pay now si...
  • kbrooksc
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 298 Views
  • 1 replies
  • 0 likes