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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4813 Views
  • 1 replies
  • 9 likes
  • Security
  • 4813 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466841 Views
  • 976 replies
  • 111 likes
  • Account
  • 466841 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206155 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206155 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114852 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114852 Views
  • 72 replies
  • 12 likes

problem logging in

I use spotify free. And i wanted to upgrade to premium and for that I logged in but they say you are logging in from a different country. But my account has been created and used in Germany. Also I tried to change my country but there is no other opt...

  • Casual Listener
  • I use spotify free. And i wanted to upgrade to premium and for that I logged in but they say you are logging in from a different country. But my account has been created and used in Germany. Also I t...
  • user-removed
  • Not applicable
  • 259 Views
  • 3 replies
  • 0 likes
  • Login
  • 259 Views
  • 3 replies
  • 0 likes

Family fail?

I got premium family and added my daughter as a Christmas present, but today I got the message that my payment had failed. The bill was the cost for only my premium, as it was before I added my daughter. What's going on, and how do I solve it? Where ...

  • Newbie
  • I got premium family and added my daughter as a Christmas present, but today I got the message that my payment had failed. The bill was the cost for only my premium, as it was before I added my daugh...
  • 149 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 149 Views
  • 0 replies
  • 0 likes

Discounts for Students

I have the regular subscription that charges me $9.99 but I wanted to switch over to the Student subscription. How do I change it without automatically being charged after I sign up for the student discount becuase I have already been charged for thi...

  • Newbie
  • I have the regular subscription that charges me $9.99 but I wanted to switch over to the Student subscription. How do I change it without automatically being charged after I sign up for the student d...
  • Smallz21
  • Newbie
  • 720 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 720 Views
  • 1 replies
  • 0 likes

Switch account to the other country, but the payment seems have problem

Hello,I was a UK Spotify user, and now just move to Taiwan.I know I can change the region by update the payment to Taiwan credit card.But the subscription fee doesn't switch into Taiwanese charge, NTD 149, it charges me in British pound or NTD 223.50...

  • Newbie
  • Hello, I was a UK Spotify user, and now just move to Taiwan. I know I can change the region by update the payment to Taiwan credit card. But the subscription fee doesn't switch into Taiwanese...
  • 161 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 161 Views
  • 0 replies
  • 0 likes

Login Issues

I am trying to login to spotify from my android phone. However, I keep getting a message 'you've already created an account with this email address.' Can anyone help me resolve this issue?

  • Newbie
  • I am trying to login to spotify from my android phone. However, I keep getting a message 'you've already created an account with this email address.' Can anyone help me resolve this issue?
  • 129 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 129 Views
  • 0 replies
  • 0 likes

User Name

Why do most of my friends that i follow have their complete names when you view their profile? ex. John DoeBut for my profile all you see is my user name. ex. johndoeso i guess what I'm asking is how do you get your full name to be your user name for...

  • Visitor
  • Why do most of my friends that i follow have their complete names when you view their profile? ex. John Doe But for my profile all you see is my user name. ex. johndoe so i guess what I'm...
  • AustinTanguay
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
  • 259 Views
  • 1 replies
  • 0 likes

Bill to phone company

PLEASE PLEASE PLEASE add AT&T to your billing. Also when did premium go from $9.99 to $12.99? A bit steep but might consider coming back. Apple Music is where I am currently and it ROCKS!!! & cheaper than $potify.

  • Casual Listener
  • PLEASE PLEASE PLEASE add AT&T to your billing. Also when did premium go from $9.99 to $12.99? A bit steep but might consider coming back. Apple Music is where I am currently and it ROCKS!!! &...
  • 222 Views
  • 0 replies
  • 0 likes
  • Premium
  • 222 Views
  • 0 replies
  • 0 likes

Different song

I need to know how to use Spotify with only one username logged in on 3 different devices, do I get charged 3 times if I want to play different songs at the same time? Or do we just need to break the other two devices?

  • Visitor
  • I need to know how to use Spotify with only one username logged in on 3 different devices, do I get charged 3 times if I want to play different songs at the same time? Or do we just need to break the...
  • 117 Views
  • 0 replies
  • 0 likes
  • Other
  • 117 Views
  • 0 replies
  • 0 likes

Solved!! Spotify (Error Code: 6) Startup

I am always getting this error when I try to startup spotify. I'm running Windows 8 64 bit version.It's no use to uinstall spotify, it works perhaps a few days before the error appears again. What can I do?This error just came after the spotify patch...

  • Visitor
  • I am always getting this error when I try to startup spotify. I'm running Windows 8 64 bit version. It's no use to uinstall spotify, it works perhaps a few days before the error appears again. What ...
  • ayuen43
  • Newbie
  • 28964 Views
  • 11 replies
  • 2 likes
  • Account
    Login
    Other
  • 28964 Views
  • 11 replies
  • 2 likes

Trying to get Premium

So I'm at the purchase screen, it says 30-day free trial and 6.99 EUR monthly after that. So I chose payment by credit card and pressed the "Start trial, pay after 30 days" button, but nothing happens. What's going on?

  • Newbie
  • So I'm at the purchase screen, it says 30-day free trial and 6.99 EUR monthly after that. So I chose payment by credit card and pressed the "Start trial, pay after 30 days" button, but nothing happen...
  • 162 Views
  • 0 replies
  • 0 likes
  • Premium
  • 162 Views
  • 0 replies
  • 0 likes

Playlist incomplete, over 100 songs gone

Hello, three days ago I lost about 100 songs from a playlist with no apparent reason. I created it 2012 and lost all tracks from Mid 2013 to the middle of December 2015.There are still 74 songs left. Is there any chance of getting them back? Its real...

  • Casual Listener
  • Hello,   three days ago I lost about 100 songs from a playlist with no apparent reason.  I created it 2012 and lost all tracks from Mid 2013 to the middle of December 2015. There are st...
  • metamo
  • Casual Listener
  • 454 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 454 Views
  • 3 replies
  • 0 likes

I'm a premium member but the new price for signing up is only $11.99 and i'm paying $14.99

Hi guysIt doesn't seem fair that old premium members are paying $14.99 a month when you can now sign up for $11.99.Can I get an adjustment please on my monthly fee or am I better to cancel my subscription and then sign up again for the cheaper price?...

  • Newbie
  • Hi guys It doesn't seem fair that old premium members are paying $14.99 a month when you can now sign up for $11.99. Can I get an adjustment please on my monthly fee or am I better to cancel my sub...
  • 131 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 131 Views
  • 0 replies
  • 0 likes

Can't log into my account.

I can't log into spotify. I am also trying to get premium with the fido plan but it ain't working

  • Newbie
  • I can't log into spotify. I am also trying to get premium with the fido plan but it ain't working
  • 144 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 144 Views
  • 0 replies
  • 0 likes

Removing a PC

I signed into Spotify on my mother in law's computer once awhile back, and now it's as if our two accounts are linked. When I open Spotify on my phone it often shows that it's in use on her computer, Laura PC. We've both tried logging out on our resp...

  • Newbie
  • I signed into Spotify on my mother in law's computer once awhile back, and now it's as if our two accounts are linked. When I open Spotify on my phone it often shows that it's in use on her computer,...
  • KatesHere
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 201 Views
  • 1 replies
  • 0 likes

Subscription issues- possible fraud

I recently attempted to upgrade to premium with a student account to get the discounted monthly rate. I was denied this account for an issue in the personal information last week. Today I was billed for a premium subscription and haven't been able to...

  • Newbie
  • I recently attempted to upgrade to premium with a student account to get the discounted monthly rate. I was denied this account for an issue in the personal information last week. Today I was billed ...
  • KatesHere
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Completed Registration at $0.99, said "credit card" needed to be changed

I signed up for the $0.99 per month promotion on New Year's Eve, and it was confirmed that I did so on my account. I used a Visa Gift card (which at first had no issues being charged) and then a few days ago, it was said that the card could not be ch...

  • Casual Listener
  • I signed up for the $0.99 per month promotion on New Year's Eve, and it was confirmed that I did so on my account. I used a Visa Gift card (which at first had no issues being charged) and then a few ...
  • discodonson
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 286 Views
  • 2 replies
  • 0 likes

Student Spotify premium

So I tired getting the student premium and I entered my credit card information and everything, after I finished with the rest of the the information for some reason it couldn't vilify it so I just got the normal premium instead. Later when I had che...

  • Newbie
  • So I tired getting the student premium and I entered my credit card information and everything, after I finished with the rest of the the information for some reason it couldn't vilify it so I just g...
  • kaadzie0
  • Newbie
  • 209 Views
  • 2 replies
  • 1 likes
  • 209 Views
  • 2 replies
  • 1 likes

Premium Paused

My subscription ran out on Jan 16th and was unable to renew due to wrong credit card info on apple App store. I updated to new billing and the subscption renewed with apple receipt sent to my email but i am still unable to use my spotify premium, I h...

  • Newbie
  • My subscription ran out on Jan 16th and was unable to renew due to wrong credit card info on apple App store. I updated to new billing and the subscption renewed with apple receipt sent to my email b...
  • 265 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 265 Views
  • 0 replies
  • 0 likes

Two accounts, same email

I created an account in Spotify with my email. Months later, I connected via Facebook and Spotify understood me as a new user. I already have all my music in the first account (email) but they won't let me connect my facebook to it. Somehow Spotify t...

  • Newbie
  • I created an account in Spotify with my email. Months later, I connected via Facebook and Spotify understood me as a new user. I already have all my music in the first account (email) but they won't ...
  • 145 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 145 Views
  • 0 replies
  • 0 likes

Billing & Email Change

Hi,So I paid for my Spotify premium back in Late November, Early December with an iTunes card and it cut my premium short and I only got 2-3 weeks of listening. This isn't my first billing issue, and it doesn't help when I'm unable to even change my ...

  • Casual Listener
  • Hi, So I paid for my Spotify premium back in Late November, Early December with an iTunes card and it cut my premium short and I only got 2-3 weeks of listening. This isn't my first billing issue,...
  • 183 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 183 Views
  • 0 replies
  • 0 likes