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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76738 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94953 Views
9 replies
2 likes
I made a payment via spotify gift card. I got a reciept in my email. Now it says my account is paused til payment is made. What's the deal
I made a payment via spotify gift card. I got a reciept in my email. Now it says my account is paused til payment is made. What's the deal
Roadie
288 Views
1 replies
0 likes
rogers pays for my spotify( spotify is free with my phone plan) i got emails saying that payment cant be made, i called rogers and they say that the paymet is made, it shows "listen" on rogers.com.. on rogers.com it shows its payed for, on my iphone ...
rogers pays for my spotify( spotify is free with my phone plan) i got emails saying that payment cant be made, i called rogers and they say that the paymet is made, it shows "listen" on ...
Roadie
269 Views
1 replies
0 likes
Hi everubody, I paid for premium but I don't receive anything email or something, just my bank send me a notice of withdrawal of money and end.
Hi everubody, I paid for premium but I don't receive anything email or something, just my bank send me a notice of withdrawal of money and end.
Roadie
248 Views
1 replies
0 likes
I am a Spotify premium user and have been using Spotify in Japan for 4 months now. However, Spotify froze one night and I got logged out and now it won't let me log back in. It recognizes my Facebook account but it says I can only use Spotify for 14 ...
I am a Spotify premium user and have been using Spotify in Japan for 4 months now. However, Spotify froze one night and I got logged out and now it won't let me log back in. It recognizes my Facebook...
Roadie
387 Views
1 replies
0 likes
Hi, I am in Colombia I used to listen spotify music on my playstation, the account was synced with my Ipad.Yesterday I open spotify on my playstation and I got the screen asking to create an account or log in using my user name and password. I went t...
Hi, I am in Colombia I used to listen spotify music on my playstation, the account was synced with my Ipad. Yesterday I open spotify on my playstation and I got the screen asking to c...
Roadie
336 Views
1 replies
0 likes
Hello, I made a spotify account today because i saw the 3-month trial for 99 cents. I paid with a debit card, it went to a page that said i will have a? receipt sent to my e-mail. i never got a receipt sent to my e-mail though. so i try to sign on to...
Hello, I made a spotify account today because i saw the 3-month trial for 99 cents. I paid with a debit card, it went to a page that said i will have a? receipt sent to my e-mail. i never go...
Not applicable
336 Views
1 replies
0 likes
-Had a Spotify premium acct. set up on an OLD debit card-Got a NEW debit card and did not update my Spotify payment info-Spotify, unable to charge the OLD debit card, emails me repeatedly, requesting my new payment info. -I decide that I no longer wa...
-Had a Spotify premium acct. set up on an OLD debit card -Got a NEW debit card and did not update my Spotify payment info -Spotify, unable to charge the OLD debit card, emails me repeatedly, reques...
Roadie
1067 Views
1 replies
0 likes
I literally JUST bought the 9.99 for three months, but I want to switch to the 14.99 for three months so my husband and I can use the family plan. Is it possible to just pay the difference since I odered the 9.99 plan not even twenty minutes ago???
I literally JUST bought the 9.99 for three months, but I want to switch to the 14.99 for three months so my husband and I can use the family plan. Is it possible to just pay the difference since I od...
Roadie
226 Views
1 replies
0 likes
Hello, Is this somehow possible to gift the premium (3 months for 6.99€) for friend? I can't seem to find any way to do so help mee
Hello, Is this somehow possible to gift the premium (3 months for 6.99€) for friend? I can't seem to find any way to do so 😞 help mee
Roadie
331 Views
1 replies
0 likes
Where can i report people selling fraudulent accounst?https://www.facebook.com/profile.php?id=100010874044705
Where can i report people selling fraudulent accounst? https://www.facebook.com/profile.php?id=100010874044705
254 Views
0 replies
0 likes
My bank acount says spotify charged me twice for the same thing on the same day. The help page says that it did this to pay for the next month which i did not want to pay for yet. How do i get my money back for this???
My bank acount says spotify charged me twice for the same thing on the same day. The help page says that it did this to pay for the next month which i did not want to pay for yet. How do i get m...
165 Views
0 replies
0 likes
Hi I was just looking for some info/advice I'm currently on a family plan wich includes my little bro and sis which is 19.99 a month but I'm due to change my phone contract in which I will get Spotify premium free for 12months so what happens will I ...
Hi I was just looking for some info/advice I'm currently on a family plan wich includes my little bro and sis which is 19.99 a month but I'm due to change my phone contract in which I will get Spotif...
Roadie
199 Views
1 replies
0 likes
Hello, Currently in my standalone Spotify account settings I have an email address that I am not using anymore. It is not, however, possible to change the email to my main one that I am using now, as it is shown as already reserved. Probably this pro...
Hello, Currently in my standalone Spotify account settings I have an email address that I am not using anymore. It is not, however, possible to change the email to my main one that I am usin...
Roadie
248 Views
1 replies
0 likes
I was attempting to get the college discount with no avail. Of course being me, I try to see if my sister's identity works and it doesn't either. Now I've been charged 3 times by Spotify for nothing. I'm still on Spotify free and I've already contact...
I was attempting to get the college discount with no avail. Of course being me, I try to see if my sister's identity works and it doesn't either. Now I've been charged 3 times by Spotify for nothing....
Newbie
548 Views
3 replies
0 likes
I've had spotify for about a year now. The last couple months every time i go to my whole lists of playlists it will only get to the "d"s. Settings takes forever to get to. You see the loading circle for like 5 minutes before it actually goes to sett...
I've had spotify for about a year now. The last couple months every time i go to my whole lists of playlists it will only get to the "d"s. Settings takes forever to get to. You see the loading circle...
267 Views
0 replies
0 likes
Hi,I created a Spotify account with my Facebook account, but I deleted my FB a year ago. Now, I want to create a premium Spotify account but, for safety reasons, I want to do it with my main email account, which is the one of my deleted Facebook. So ...
Hi, I created a Spotify account with my Facebook account, but I deleted my FB a year ago. Now, I want to create a premium Spotify account but, for safety reasons, I want to do it with my main emai...
194 Views
0 replies
0 likes
First of all, I had a 7 Days Trial Version of Premium (2015-14-12) which expires at 2015-21-12.Today I saw the "3 months 99cents" Premium sale and bought it. Now on my account only shows up that I have Premim untill 2015-21-12 which means I only have...
First of all, I had a 7 Days Trial Version of Premium (2015-14-12) which expires at 2015-21-12. Today I saw the "3 months 99cents" Premium sale and bought it. Now on my account only shows up that I ...
Casual Listener
1455 Views
1 replies
0 likes
I've unknowingly been paying 2 lots of subscription through PayPal. I've tried emailing to get this fixed and refunded. No response and now I have 2 premium subscriptions but it won't let me use premium service.joke
I've unknowingly been paying 2 lots of subscription through PayPal. I've tried emailing to get this fixed and refunded. No response and now I have 2 premium subscriptions but it won't let me use prem...
153 Views
0 replies
0 likes
I would like my account to be unliked to facebook. I dont know how to do it. Procedures described on help articles are not valid anymore because spotify web and preferences has a different interface and contents.Please advice.
I would like my account to be unliked to facebook. I dont know how to do it. Procedures described on help articles are not valid anymore because spotify web and preferences has a different interface ...
Newbie
400 Views
3 replies
0 likes
Many have posted re starred songs disappearing but I can't find an answer?
Many have posted re starred songs disappearing but I can't find an answer?
143 Views
0 replies
0 likes
