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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81500 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656475 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737517 Views
18 replies
29 likes
Hello, I already paid for a year by mistake, i just want to pay it monthly. Is there any way to get a refund? and change the subscription plan? I can't really pay that much for once.
Hello, I already paid for a year by mistake, i just want to pay it monthly. Is there any way to get a refund? and change the subscription plan? I can't really pay that much for once.
Casual Listener
1107 Views
6 replies
0 likes
my e-mail has change and I cant change my password so I stuck in this hacked account im logging in facebook so I can see that thing help me guys hellppp
my e-mail has change and I cant change my password so I stuck in this hacked account im logging in facebook so I can see that thing help me guys hellppp
Not applicable
309 Views
2 replies
0 likes
Hello Spotify Support,I was living in Brazil 4 months ago and now I am living in Spain. Since I got here, I changed the country and the payment to my new Spanish credit card, however I am still being charged in my Brazilian credit card too.How can we...
Hello Spotify Support, I was living in Brazil 4 months ago and now I am living in Spain. Since I got here, I changed the country and the payment to my new Spanish credit card, however I am still bei...
Casual Listener
375 Views
2 replies
0 likes
I was charged pull price but I am a college student. How do I get my refund?
I was charged pull price but I am a college student. How do I get my refund?
220 Views
0 replies
0 likes
Hi!I want to change my country to Sweden since I live there nowadays, but the only option when I try is "Finland".Maybe my computor is set for Finland? How can I solve this problem so that I can change the country to Sweden?Thank you./Saineman
Hi! I want to change my country to Sweden since I live there nowadays, but the only option when I try is "Finland". Maybe my computor is set for Finland? How can I solve this problem so that I can ...
235 Views
0 replies
0 likes
I have a US account, moved to the UK, want to pay with my UK debit card now. BUT you can only pay with a card from the same country you're registered as. My question: If I change my country on my account will I lose all my playlists? That's the only ...
I have a US account, moved to the UK, want to pay with my UK debit card now. BUT you can only pay with a card from the same country you're registered as. My question: If I change my...
Casual Listener
408 Views
2 replies
0 likes
I used a credit card to become premium, but Spotify says my card is having a bad day and couldn´t make the payment. I tried it twice but didn´t work. I recieved two messages from my bank saying i made two payments for Spotify, but i don´t even have p...
I used a credit card to become premium, but Spotify says my card is having a bad day and couldn´t make the payment. I tried it twice but didn´t work. I recieved two messages from my bank saying i mad...
Not applicable
438 Views
5 replies
0 likes
I created my Spotify account in Costa Rica and I am visiting in the us and it won't let me log in? This is really annoying is there anything I can do?
I created my Spotify account in Costa Rica and I am visiting in the us and it won't let me log in? This is really annoying is there anything I can do?
Community Legend
398 Views
5 replies
0 likes
There's no details around payment/charging timing in Terms and Conditions. Any info?
There's no details around payment/charging timing in Terms and Conditions. Any info?
Newbie
5025 Views
5 replies
0 likes
I deleted my FB account, but I used it's my sign in for Spotify. Now I had to open a new Spotify account so they can transfer my info over to the new one. I have yet to hear from anyone at Spotify to switch it over. Any other ideas?
I deleted my FB account, but I used it's my sign in for Spotify. Now I had to open a new Spotify account so they can transfer my info over to the new one. I have yet to hear from anyone at Spotify to...
Regular
734 Views
3 replies
0 likes
How do i add people to my account?
How do i add people to my account?
Community Legend
293 Views
1 replies
0 likes
I have twice contacted customer service to report a payment issues. I have not received even an automated e-mail. My e-mail address is correct and I have checked my spam folder. HELP!!!
I have twice contacted customer service to report a payment issues. I have not received even an automated e-mail. My e-mail address is correct and I have checked my spam folder. ...
Music Fan
566 Views
5 replies
0 likes
I wanted to switch to my student email for the student discount. I went into my student account changed that email in that profile. Then went into my other profile which I pay the $10 for and wanted to switch to student email for the discount. It say...
I wanted to switch to my student email for the student discount. I went into my student account changed that email in that profile. Then went into my other profile which I pay the $10 for and wanted ...
Community Legend
313 Views
1 replies
0 likes
Ive had spotify for ages, its always been connected to my ipad. However my ipad has logged me out and now my username and password wont be accepted. What i didnt realise is that i had this free account that is also linked to the same email address i ...
Ive had spotify for ages, its always been connected to my ipad. However my ipad has logged me out and now my username and password wont be accepted. What i didnt realise is that i had this free accou...
Newbie
530 Views
4 replies
0 likes
Hi, I have tried several times to delete the Premium Account and each time it is rejected. Spotify know about this issue as i have read it numerous times. I need this account deleted immediately as i do not want to pay fpr the subscription any longer...
Hi, I have tried several times to delete the Premium Account and each time it is rejected. Spotify know about this issue as i have read it numerous times. I need this account deleted immedia...
Community Legend
402 Views
1 replies
0 likes
Hi,Yesterday my mum was sorting through what she thought was her playlist, deleting any songs she didnt like etc.It turns out that she didnt know all playlists were visible to everyone who uses the account and she was deleting from my playlist.She de...
Hi, Yesterday my mum was sorting through what she thought was her playlist, deleting any songs she didnt like etc. It turns out that she didnt know all playlists were visible to everyone who uses ...
233 Views
0 replies
0 likes
Anyone else wake up to find there account seems to be gone? I created this one just so i could ask this question. I am a premium member and i login through facebook. Woke up today and im logged out on all my devices and cannot log back in. Cant recov...
Anyone else wake up to find there account seems to be gone? I created this one just so i could ask this question. I am a premium member and i login through facebook. Woke up today and im logged out o...
Casual Listener
534 Views
3 replies
0 likes
Hello,I have been using the 7 day trial of Spotify, and upgraded to premium yesterday with unidays student discount of 50% off. A total of £4.99 has been taken from my PayPal account to pay for the first month, however my account status is the showin...
Hello, I have been using the 7 day trial of Spotify, and upgraded to premium yesterday with unidays student discount of 50% off. A total of £4.99 has been taken from my PayPal account to pay for the...
Community Legend
358 Views
1 replies
0 likes
Hi,this morning all my playlists were gone from my spotify account. They're not under the 'deleted playlists' in my account and I've neither created another account via Facebook nor logged in or out at all, as is suggested in the FAQ. (I have a premi...
Hi, this morning all my playlists were gone from my spotify account. They're not under the 'deleted playlists' in my account and I've neither created another account via Facebook nor logged in or ou...
259 Views
0 replies
0 likes
