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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, i'm having a problem when i try to access the site to purchase E-Cards If i go to the correct site for my country, it says.."Spotify Gift Cards are currently not available in your country." But that's not true because i already bought them previo...
I have a Vodafone pay monthly account which started 18 months a go.. When I first opened this subscription I got 6 months free Spotify which I cancelled after the free 6 months were complete. Since then I have been charged £10 extra to my Vodafone bi...
My account is currently subscribed with a canceled card, and I know my subscription will be canceled in a few days. I have the student discount so I don't know if it will let me keep it if I try to resubscribe with another card. Help?
I can't seem to get spotify premium, every time I try paying with paypal it redirects me to the previous page asking me which payment method I'm using. I've tried on both chrome and firefox.
I cannot change/reset my password.Everytime I'll click the submit button,link expire always shows up. I mean. It only takes 20seconds for me to change but it doesnt continue.
I paid 9.99 for the premium and am not receiving the services
My premium student discount subscrpition is ending in a few days. If I renew now will i get charged twice? Also, do you cancel the current subscription to renew the discount?Thanks all!
I sent a message about this a few days ago and never got a response... just an automated email. Case #04172843 You wrongfully charged me for premium service for October and November. I downgraded my account to a free account before then. The dates I ...
so at my new job I can access spotify.com but not facebook.com. my spotify account is signed up through my facebook. how can i sign on to my spotify account without clicking "sign in with facebook"?? Thanks.
Hi, I'm using spotify for about a year and I want to join my friends but my facebook profile is linked with an old account of mine.I'm wondering how can I deactivate my old account so I can link my facebook profile to the new one? thanks for your hel...
I started Spotify on the 29th October... Meaning my payment would be 4weeks from then so I thought, Spotify was working fine this morning and now it's saying to check my account details as my payment failed... I have funds in my account and wasn't ex...
Hello. I'm US-based, and am trying to switch my country from the UK to the US (I used my UK bank account to pay for the last month, but need to switch back to using a US card). I have a premium subscription. Within the 'change country' window, I'm ab...
I am trying to make a collaborative playlist that my friend can listen to and add songs. I sent her the link and got an email that she is following the playlist - however, when I click on my playlist it shows that I have 0 followers. Can she see the ...
I paid for Spotify for this month on the first, when I came to use spotufy on Monday my account was no longer preium. Hoping their is spotufy staff here who would be able to help.
Usually if my subscription runs out for premium i can just wait till payday to pay it off it will say at the top (sorry your payment didnt go through pleas update your payment method) and I never get my card charged usually because I never have money...
I dont understand why i have been charged for my premium when its included with my mobile plan that i pay monthly
Got a swedish account but been living in Australia for the last year and spotify keeps saying I'm offline even though I'm not! Been trying to change country but it's grey and I can't even click on it?? So **bleep**ing annoying!
My Facebook account was deleted for breaching terms of service. So I couldn't log in to my premium account.I've opened a new account and want to know how to transfer the subscription or at least delete the original so I don't continue to be charged.T...
I've moved from the uk to Australia so want to pay for premium with my Australian card now. When I type in my new details, it recognises that it is an Australian card, so says I need to change country. I do this, nothing happens. The page doesn't re ...
Hi! I had a premium account with my old facebook account and bouygues . But I remove my old facebook account and creat a new facebook account. Therfore I had a problem with bouygues and my new facebook account. How Do I recovered it? Thanks you.