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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, ive just upgraded my family subscription in order to add a new member and of course spotify changed the date of payment accordingly.(Went from 19.99 charged on 9th of may to 24.99 charged on 6th of may)But then we have changed our minds so i went...
Help my acount is hacked.. i filled in a form. they changed my e mail and my password. I can log in with my facebook,i have premium and i pay with paypal Case #: 02824813
Why can't I delete my account?
Hey everybody, I have following problem, i just changed my cellphone contract and now have a free Spotify premium account, which allows free streaming on my cellphone.But to connect the T-mobile with the spotify account, the spotify account has to be...
I purchased premium subscription yesterday.I got the receipt but,webpage/mobile app/pc app says I'm still on spotify free and suggests me to buy premium subscription.Why is this happening? i paid for it (Nisan means April in Turkish) I also have one ...
Hey there, I was given a chance to use the 30 day trial. So I gave my debit card information and everything worked for the four days. Now it is no longer working. I tried emailing and haven't received anything. I even tried logging out and re logging...
Hello, Add the option for the cache folder back to the windows desktop app. I do have a lot of problems with my account and using the app on WP8.1.
After using Unidays student discount for a year my student discount ran out and was charged the usual £10 for one month. I then cancelled my subscription wanting to renew it with my student discount. However I now can't use my student discount with m...
My prepaid expired today and when I went to upgrade/subscribe it says " there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further.". I've emailed them but I am in di...
Hey guys like the subject says I´ve lost my facebook account, because I´ve not logged in for a long time.. But my spotify account is linked in with my FB account.. Is there any chance to change the linked FB account without loosing my spotify playlis...
I have been a spotify premium subscriber for years. I absolutely love spotify. When I created my spotify I synced it with my Facebook account. However, there are certain times where I like to deactivate my Facebook account for a couple weeks at a tim...
Alright so this may be confusing but I just want to listen to my music. When I first got spotify, I used a free trial on my phone. I then proceeded to buy the premium via itunes. This was great. Now that it's on playstation, I let canceled my premium...
I am charged for my spotify premium subscription on the 30th of every month (the next time is tomorrow 4/30).I need to change the day i get charged to the 1st of the month effective immediately (i cannot be charged tomorrow, instead i need to be char...
Hi, I accidentally deleted my spotify app from my iPhone , and now when I log in it says that my account is free, when I actually pay for premium. I have logged into my iTunes account and it says £12.99 spotify subscription. I have tried both my emai...
I just got it... I had it last night and I loved the 2 mins I had of it before I logged off and now my premium is not active and it says it is a free account. Can someone look into this for me?
Hi, I have an existing family plan with Spotify with 2 users and I'd like to add a 3rd to it. Does anyone know how I can do this? Thanks for the help!
Spotify says me i'm in another country! I don't understand
My username is calilalover and my email is I need it deleted so I can make a new one please delete it
I looked at the help and emailed customer service, but they sent me the same instructions I already followed. I need to change the country it says I live in and it won't give me the option to change it. It is gray and can not be clicked on. Has anyon...
Hi, A while back I had a problem that my account seem to be used by someone else. (Playlists started to be deleted, got the "signed in somewhere else" notification.) I used the "logout everywhere" feature and the problem went away. Then today I notic...