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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 11146330189
  • Casual Listener
  • 222446 Views
  • 731 replies
  • 70 likes
  • Account
  • 222446 Views
  • 731 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111558 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111558 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58713 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58713 Views
  • 61 replies
  • 8 likes

Playing on two devices at once

I'm currently listening from my laptop pc and android phone from the same account, with two different songs on, from two different playlists, yet on the same wifi. I've tried to log out from everywhere and logged in again, still nothing, even restart...

  • Casual Listener
  • I'm currently listening from my laptop pc and android phone from the same account, with two different songs on, from two different playlists, yet on the same wifi.   I've tried to log out fr...
  • omcswe
  • Casual Listener
  • 202 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 202 Views
  • 2 replies
  • 0 likes

Took the Winter deal: pay the 1st month, get 2 free afterwards. But now i paid for the 2nd month

Hey, As you can read in the Subject, i bought myself premium during december, because of the advertisment of getting 2 month extra, if you order spotify until (i guess it was) 24th of december. But NOW Spotify took the money out of my bank account. W...

  • Newbie
  • Hey, As you can read in the Subject, i bought myself premium during december, because of the advertisment of getting 2 month extra, if you order spotify until (i guess it was) 24th of december. But...
  • OviiiOne
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Changing countries

Hello anyone, So I am British, and live n Germany. When I signed up for spotify free I had Germany as my country on my profile. However, when I upgraded to premmium I used my British credit card and it asked me to change over to Great Britain, which ...

  • Visitor
  • Hello anyone,   So I am British, and live n Germany. When I signed up for spotify free I had Germany as my country on my profile. However, when I upgraded to premmium I used my British credi...
  • MattSuda
  • Spotify Star
  • 102 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 102 Views
  • 3 replies
  • 0 likes

Solved!! Username

Would be great if there could be an option to change username instead of making a new account..

  • Newbie
  • Would be great if there could be an option to change username instead of making a new account..
  • MattSuda
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Spotify case # 02260192

11 days and counting, no response yet. How long should I be expected to wait? All I want is for this account to be deleted so I can create a new one.

  • Newbie
  • 11 days and counting, no response yet.   How long should I be expected to wait? All I want is for this account to be deleted so I can create a new one.
  • Teresa
  • Roadie
  • 88 Views
  • 2 replies
  • 0 likes
  • 88 Views
  • 2 replies
  • 0 likes

Solved!! how can I contact spotify re: account?

I keep getting a message on my Spotify App that my payment hasn't gone through, but it is showing as being deducted from my bank account. I am just wanting to make sure I won't loose my subscription! How can I contact Spotify to check my payment?

  • Newbie
  • I keep getting a message on my Spotify App that my payment hasn't gone through, but it is showing as being deducted from my bank account. I am just wanting to make sure I won't loose my subscriptio...
  • MattSuda
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

30 day free trial was a lie!

I'm pissed, I installed Spotify and saw the ad to get 30 days premium free. Decided "why not?", clicked to launch my browser, again saying I'll get 30 days free. I click that, sign up with my card (as most trials require), and then am charged. WHAT B...

  • Casual Listener
  • I'm pissed, I installed Spotify and saw the ad to get 30 days premium free. Decided "why not?", clicked to launch my browser, again saying I'll get 30 days free. I click that, sign up with my card (a...
  • Teresa
  • Roadie
  • 181 Views
  • 6 replies
  • 0 likes
  • 181 Views
  • 6 replies
  • 0 likes

Why am i being charged more than Americans

To Spotify, Why is it that in the United Kingdom i am charged £9.99 but if i was in America i would be charged $9.99 for the same service? Also you continue to charge me twice a month and not reply to my messages but this is nothing new to you. Regar...

  • Visitor
  • To Spotify,   Why is it that in the United Kingdom i am charged £9.99 but if i was in America i would be charged $9.99 for the same service?   Also you continue to charge me twice a...
  • Teresa
  • Roadie
  • 190 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 190 Views
  • 6 replies
  • 0 likes

Delete this account

Hi there, i want to delete this account, i have my own account and for someone mistake i've been signed up using my job e-mail and it can't go further... I really need to delete this asap. TY

  • Newbie
  • Hi there,   i want to delete this account, i have my own account and for someone mistake i've been signed up using my job e-mail and it can't go further...   I really need to delete...
  • MattSuda
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Change account

Hi I dont have access to facebook and therefore i cant access my account when it asks to login, How do I change over from facebook login to a normal spotify login??? Couldnt you make this easier than me having to contact you guys, it's ridiculous!!

  • Newbie
  • Hi  I dont have access to facebook and therefore i cant access my account when it asks to login, How do I change over from facebook login to a normal spotify login??? Couldnt you make this e...
  • MattSuda
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

deleted music data and lost my premium acc

I use an android S5 and decided to delete my music to make some space and start again ( yes i know 3000 albums) and so now i have lost my premium acc and have reinstalled Spotify and dont have it backHelp

  • Visitor
  • I use an android S5 and decided to delete my music to make some space and start again ( yes i know 3000 albums) and so now i have lost my premium acc and have reinstalled Spotify and dont have it bac...
  • OviiiOne
  • Community Legend
  • 147 Views
  • 2 replies
  • 0 likes
  • Premium
  • 147 Views
  • 2 replies
  • 0 likes

Student Discount for Spotify

For the past year i have been using spotify and recently I have been attending cal poly and decided to try for student premium. However I keep getting charged for regular premium even though I have registered for student discount. I tried again today...

  • Casual Listener
  • For the past year i have been using spotify and recently I have been attending cal poly and decided to try for student premium. However I keep getting charged for regular premium even though I have r...
  • MattSuda
  • Spotify Star
  • 311 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 311 Views
  • 3 replies
  • 0 likes

Solved!! If I cancel my premium subscription can I still use it for the remainder of the month?

If I cancel my premium subscription will it stay premium for the remainder of the time that I have paid for or will it cancel straight away?

  • Casual Listener
  • If I cancel my premium subscription will it stay premium for the remainder of the time that I have paid for or will it cancel straight away?
  • MattSuda
  • Spotify Star
  • 454 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 454 Views
  • 1 replies
  • 0 likes

SPOTIFY HELP ME

I got spotify premium on christmas. (the three month .99 cents) and now today its asking me to buy premium again? was working perfectly fine up until today. Why am i not getting what i paid for? it hasnt even been one month let alone 3.

  • Casual Listener
  • I got spotify premium on christmas. (the three month .99 cents) and now today its asking me to buy premium again? was working perfectly fine up until today. Why am i not getting what i paid for? it h...
  • MattSuda
  • Spotify Star
  • 117 Views
  • 3 replies
  • 0 likes
  • 117 Views
  • 3 replies
  • 0 likes

Solved!! 12month e-card has started running before end of the period I already paid for

This is a bit difficult to explain but here goes: I've been paying month to month for Premium access. The payment comes out on around the 22nd. I decided to purchase a 12month e-card and redeemed it straight away (14th Jan). The FAQs said that it wou...

  • Casual Listener
  • This is a bit difficult to explain but here goes:   I've been paying month to month for Premium access.   The payment comes out on around the 22nd.   I decid...
  • MattSuda
  • Spotify Star
  • 155 Views
  • 3 replies
  • 0 likes
  • 155 Views
  • 3 replies
  • 0 likes

Downgraded and lost all music after changing password

After changing my password, my account was downgraded to Free, and I have lost all my music and playlists. I've sent 2 emails to the tech support email, but all I get back is a generic email telling me to check the forums for answers. I have tried re...

  • Visitor
  • After changing my password, my account was downgraded to Free, and I have lost all my music and playlists.    I've sent 2 emails to the tech support email, but all I get back is a gener...
  • MattSuda
  • Spotify Star
  • 151 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 151 Views
  • 3 replies
  • 0 likes

Get the "wrong password" error even though I'm logged in through Facebook

When I try to log into the web player, I click in the facebook login option, as I normally would. My facebook login data is correct, and in fact I am logged in to facebook. Still, I get a "wrong username and password" error back on spotify. Oddly, th...

  • Casual Listener
  • When I try to log into the web player, I click in the facebook login option, as I normally would. My facebook login data is correct, and in fact I am logged in to facebook. Still, I get a "wrong...
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Spotify and Facebook

Hi... I just signed up for the Spotify premium 3 month trial offer with my Facebook profile. I would like to disconnect my spotify account from Facebook. How do I do that? Thanks

  • Casual Listener
  • Hi... I just signed up for the Spotify premium 3 month trial offer with my Facebook profile. I would like to disconnect my spotify account from Facebook. How do I do that? Thanks
  • MattSuda
  • Spotify Star
  • 133 Views
  • 3 replies
  • 0 likes
  • 133 Views
  • 3 replies
  • 0 likes

Problem with Spotify NUS Discount

Hello, I am wishing to use SPOTIFY PREMIUM with my NUS card but the page where you log in with NUS doesn't show up anywhere unlike the UNIDAYS one does. I want to recieve the discount but the page won't load. Can anyone help or know if this will be f...

  • Casual Listener
  • Hello,   I am wishing to use SPOTIFY PREMIUM with my NUS card but the page where you log in with NUS doesn't show up anywhere unlike the UNIDAYS one does. I want to recieve the discount but ...
  • MattSuda
  • Spotify Star
  • 142 Views
  • 4 replies
  • 0 likes
  • 142 Views
  • 4 replies
  • 0 likes

Synching my Spotify to My facebook

So here is the issue/question So 2 years ago i signed up for the free trial through my facebook. and then last year i got spotify premium through an account i created. But now i want combine my current spotify with my facebook so i can find my friend...

  • Newbie
  • So here is the issue/question So 2 years ago i signed up for the free trial through my facebook. and then last year i got spotify premium through an account i created. But now i want combine my curre...
  • MattSuda
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 107 Views
  • 1 replies
  • 0 likes