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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286622 Views

529 replies

34 likes

Account
Free
  • 286622 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13606 Views

6 replies

11 likes

Security
  • 13606 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539979 Views

990 replies

114 likes

Account
  • 539979 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129573 Views

74 replies

12 likes

Account
Login
Premium
  • 129573 Views
  • 74 replies
  • 12 likes

Something wrong with my Account!?

Okay, so the first problem with my account is that it charged my car 4 payments of $.99, and 1 payment of $9.99.The second problem is that everytime I go on Spotify is has this message when I login I am not sure what is going one, because I have tota...

Casual Listener

Okay, so the first problem with my account is that it charged my car 4 payments of $.99, and 1 payment of $9.99. The second problem is that everytime I go on Spotify is has this message when I login...

Taylor

Community Legend

421 Views

5 replies

0 likes

Account
Subscription
  • 421 Views
  • 5 replies
  • 0 likes

Change of account country

Hi there! I am pretty upset with spotify, I am living in Ireland at the moment and a few months back I decided to subscribe to premium using my Portuguese credit card, spotify changed my account from Ireland to Portugal which I didnt like, I changed ...

Casual Listener

Hi there!   I am pretty upset with spotify, I am living in Ireland at the moment and a few months back I decided to subscribe to premium using my Portuguese credit card, spotify changed my acc...

Taylor

Community Legend

364 Views

5 replies

0 likes

Account
Login
Premium
Subscription
Unlimited
  • 364 Views
  • 5 replies
  • 0 likes

Doubt with Subscription Date

I've two doubts: First: I've only tested Spotfiy Premium for seven days,i didnt use spotify test for 30 days, is the promotion valid to me? Two: When the promotion finish?

Newbie

I've two doubts:   First: I've only tested Spotfiy  Premium for seven days,i didnt use spotify test for 30 days, is the promotion valid to me?   Two: When the promotion finish?

Taylor

Community Legend

174 Views

1 replies

0 likes

Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 174 Views
  • 1 replies
  • 0 likes

Can't Log In with my Facebook account

So I've been having trouble to Login on spotify using my Facebook account, but I can Login on the web page... please help me!

Newbie

So I've been having trouble to Login on spotify using my Facebook account, but I can Login on the web page... please help me! 

Taylor

Community Legend

225 Views

1 replies

0 likes

Account
Login
  • 225 Views
  • 1 replies
  • 0 likes

Linking Facebook back to Spotify.

So, i have an issue. Im getting quite frustrated with it. I created my spotify without facebook, and then i really wanted my name&profile pic to come up on my spotify, so my friend showed me some links from here in which i could link them. Since i li...

Casual Listener

So, i have an issue. Im getting quite frustrated with it. I created my spotify without facebook, and then i really wanted my name&profile pic to come up on my spotify, so my friend showed me some...

atom1989

Community Legend

391 Views

5 replies

0 likes

Account
Premium
  • 391 Views
  • 5 replies
  • 0 likes

Student Discount Stopped

I have been under the student subscription price. Starting March Spotify suddenly began charging me 9.99 instead of the 4.99 without notice. I am still a student. What do I do?

Casual Listener

I have been under the student subscription price.   Starting March Spotify suddenly began charging me 9.99 instead of the 4.99 without notice.   I am still a student.   What do I...

MattSuda

Spotify Star

11913 Views

4 replies

0 likes

Account
  • 11913 Views
  • 4 replies
  • 0 likes

Unable to change country due to Facebook login

Hi folks, Been trying to switch my country of origin as I have migrated but since the account is tied to Facebook, it doesn't seem to reflect the changes. So I'm unable to play any music right now. Emailed Spotify support but instead of helping me re...

Casual Listener

Hi folks,   Been trying to switch my country of origin as I have migrated but since the account is tied to Facebook, it doesn't seem to reflect the changes. So I'm unable to play any music r...

bengeorge

Casual Listener

527 Views

4 replies

0 likes

Free
  • 527 Views
  • 4 replies
  • 0 likes

Solved!! I want my money

I have canceled the service since February and erase the program mobile and still have charged me € 9.99 each month on my card I need a solution and my money back or step by courts and this happens to many people Like many still charge them give me a...

Casual Listener

I have canceled the service since February and erase the program mobile and still have charged me € 9.99 each month on my card I need a solution and my money back or step by courts and this happens t...

nenAndres27

Casual Listener

396 Views

2 replies

0 likes

Subscription
  • 396 Views
  • 2 replies
  • 0 likes

Edit profile page with BUG!! I can't change country setting URGENT

There is a bug in the edit profile page that doesn't leave the page loads to the end (the page is interrupted in the date of birth title) thus the country settings field is suppressed and I can't change it. If you have an account linked to the facebo...

Newbie

There is a bug in the edit profile page that doesn't leave the page loads to the end (the page is interrupted in the date of birth title) thus the country settings field is suppressed and I can't cha...

MattSuda

Spotify Star

691 Views

6 replies

0 likes

Account
  • 691 Views
  • 6 replies
  • 0 likes

Changed my family plan by mistake, can I go back?

So, I paid Premium again today but I made a mistake. I had a family plan and I paid only my membership today. Is there a way I can pay the plan, without losing what I paid today? Or maybe getting a refund so then I can pay my 3-member family play?Tha...

Newbie

So, I paid Premium again today but I made a mistake. I had a family plan and I paid only my membership today. Is there a way I can pay the plan, without losing what I paid today? Or maybe getting a r...

MattSuda

Spotify Star

479 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 479 Views
  • 1 replies
  • 0 likes

Not receiving notifications of new followers to profile or playlists

Is anyone having an issue not being notified of new profile and playlist followers, and new releases from artists they follow? I have been having an ongoing issue for months with extreme inconsistency being notified when I gain new followers to playl...

Roadie

Is anyone having an issue not being notified of new profile and playlist followers, and new releases from artists they follow? I have been having an ongoing issue for months with extreme inconsistenc...

MattSuda

Spotify Star

1965 Views

1 replies

0 likes

Account
  • 1965 Views
  • 1 replies
  • 0 likes

Change country form is greyed out

I moved to Taiwan in 2013 but only started using Spotify again recently. Now it won't let me sign in because my country doesn't match, and I'm unable to change my country because the box is greyed out. I sent a support message and that directed me to...

Newbie

I moved to Taiwan in 2013 but only started using Spotify again recently. Now it won't let me sign in because my country doesn't match, and I'm unable to change my country because the box is greyed ou...

MattSuda

Spotify Star

543 Views

1 replies

0 likes

Login
  • 543 Views
  • 1 replies
  • 0 likes

Trouble with PS4 App

My roommate signed in to Spotify on my PS4, and now I am unable to log him out and sign into my premium Spotify account on my PS4. He has tried the log out of all devices but that did not log him out of my PS4. I have uninstall and reinstall the app ...

Casual Listener

My roommate signed in to Spotify on my PS4, and now I am unable to log him out and sign into my premium Spotify account on my PS4. He has tried the log out of all devices but that did not log him out...

BadBloodMO

Casual Listener

496 Views

2 replies

0 likes

Account
  • 496 Views
  • 2 replies
  • 0 likes

cant login spotify anymore

heee, i cant login my spotify account anymore. I used facebook login and it wont work. i reset my facebook password and i still cant login. Also logging in using my facebook username doesnt work. i had to make a new spotify account to login the forum...

Newbie

heee, i cant login my spotify account anymore. I used facebook login and it wont work.  i reset my facebook password and i still cant login. Also logging in using my facebook username doesnt...

ErickRGuetta

Community Legend

377 Views

1 replies

1 likes

Account
Premium
Subscription
  • 377 Views
  • 1 replies
  • 1 likes

student discount

When Try and active my student discount through unidays or NUS it says my account is invalid..what shall I do

Newbie

When Try and active my student discount through unidays or NUS it says my account is invalid..what shall I do

OviiiOne

Community Legend

169 Views

1 replies

0 likes

Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Premium promotion

Hi,I wanted the Premium offer 0.99$ for 3 months, but my account says I have free Premium for only 7 days. Can you change that ? Thanks

Newbie

Hi, I wanted the Premium offer 0.99$ for 3 months, but my account says I have free Premium for only 7 days. Can you change that ?   Thanks

OviiiOne

Community Legend

159 Views

1 replies

0 likes

Premium
Subscription
  • 159 Views
  • 1 replies
  • 0 likes

Cancel and get refund

Ive tryed to cancel this for three months and still being chargeg going to subscriptions page wont do it please help why is ther not a phone number you can call

Newbie

Ive tryed to cancel this for three months and still being chargeg going to subscriptions page wont do it please help why is ther not a phone number you can call

OviiiOne

Community Legend

284 Views

2 replies

0 likes

  • 284 Views
  • 2 replies
  • 0 likes

Student Discount Disappeared

Hi. So after checking my statements I realized that spotify charged me $9.99 for the month of April and that my student discount must have somehow expired. I am not sure how to go about reapplying this discount, and it definitely still applies since ...

Casual Listener

Hi.   So after checking my statements I realized that spotify charged me $9.99 for the month of April and that my student discount must have somehow expired. I am not sure how to go about reap...

atom1989

Community Legend

491 Views

4 replies

0 likes

Account
Premium
Subscription
  • 491 Views
  • 4 replies
  • 0 likes

Currency Change for Spotify Premium

I'm a Filipino subscriber but the currency that keeps on appearing in my billing statement is USD. How am I going to change it to Philippine Peso?

Newbie

I'm a Filipino subscriber but the currency that keeps on appearing in my billing statement is USD. How am I going to change it to Philippine Peso?

atom1989

Community Legend

1318 Views

1 replies

0 likes

Other
Premium
Subscription
  • 1318 Views
  • 1 replies
  • 0 likes

Worried I have cancelled premium and will get charged twice

Hi, I was happily subscribed to premium for quite some time, paying on a credit card. My son got a new phone and so we installed Spotify, and a message came up saying there was a problem with my previous payment. I clicked to confirm payment, and it ...

Casual Listener

Hi,   I was happily subscribed to premium for quite some time, paying on a credit card.   My son got a new phone and so we installed Spotify, and a message came up saying there was a pr...

indy2005

Casual Listener

215 Views

2 replies

0 likes

Subscription
  • 215 Views
  • 2 replies
  • 0 likes