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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81323 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656141 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737074 Views
18 replies
29 likes
Is anybody else having problems signing in to their Spotify account? I was suddenly signed out on all my devices, and can now only sign in through Facebook. Now, when signing in through Facebook, I'm missing Premium and Spotify acts like I'm a new us...
Is anybody else having problems signing in to their Spotify account? I was suddenly signed out on all my devices, and can now only sign in through Facebook. Now, when signing in through Facebook...
Spotify Star
523 Views
1 replies
0 likes
Good Evening. I'm writing as a very pissed off user. I deactivated my facebook and subsequently my spotify account has been logged out and I wasn't able to get back on. I went to edit>preferences>remove facebook from spotify and then I lost all my pl...
Good Evening. I'm writing as a very pissed off user. I deactivated my facebook and subsequently my spotify account has been logged out and I wasn't able to get back on. I went to edi...
Spotify Star
237 Views
1 replies
0 likes
Hello, i have upgraded my account to premium from the phone but when I tried to log in into my account with the email where I received the confirmation for the upgrade it says that I don't have an account, when I look in my phone's account it said th...
Hello, i have upgraded my account to premium from the phone but when I tried to log in into my account with the email where I received the confirmation for the upgrade it says that I don't have an ac...
Spotify Star
270 Views
1 replies
0 likes
Could my account be logged off all devices please?
Could my account be logged off all devices please?
Community Legend
299 Views
1 replies
0 likes
We're a family of 5, 2 adults and three teenage daughters, one of whom doesn't live at home. I've upgraded from Premium to Family but can't work out how to actually use the Family plan. Do we need to cancel it so we are free again, and then add peopl...
We're a family of 5, 2 adults and three teenage daughters, one of whom doesn't live at home. I've upgraded from Premium to Family but can't work out how to actually use the Family plan. Do we need to...
Community Legend
475 Views
2 replies
0 likes
First of all, I have spotify premium. Before the last upgrate and with no connection to internet, spotify opened my account and I listened the musics... But with the last version, i can't make the login without internet connection, so i can´t listen ...
First of all, I have spotify premium. Before the last upgrate and with no connection to internet, spotify opened my account and I listened the musics... But with the last version, i can't make...
Roadie
11328 Views
15 replies
2 likes
I'm having troubles to sign in on my account, when I try to sign in it says "you can only use spotify abroad for 14 days"...I live in Mexico and I was paying for premium...what should I do?
I'm having troubles to sign in on my account, when I try to sign in it says "you can only use spotify abroad for 14 days"...I live in Mexico and I was paying for premium...what should I do?
Newbie
727 Views
2 replies
1 likes
Hi I want to cancel my premium subscription and revert it back to the free trial. i have tried to google how to do this and it tells me a way but then i click on the links and the option to cancel doesn't show up. please help
Hi I want to cancel my premium subscription and revert it back to the free trial. i have tried to google how to do this and it tells me a way but then i click on the links and the option to ca...
Spotify Star
290 Views
1 replies
0 likes
Spotify Star
258 Views
1 replies
0 likes
I deleted my Facebook account in the Spring of 2014, effectively removing all ability for me to use the Spotify account associated with it. I'd now like to have the email associated with that Spotify Account and Facebook account free'd up, as I'd lik...
I deleted my Facebook account in the Spring of 2014, effectively removing all ability for me to use the Spotify account associated with it. I'd now like to have the email associated ...
Spotify Star
241 Views
1 replies
0 likes
Hello all, I'm currently in the process of deleting my Facebook account, however, I canot login or use Spotify without it. how can I remove the Facebook portion of my account? Thanks so much!
Hello all, I'm currently in the process of deleting my Facebook account, however, I canot login or use Spotify without it. how can I remove the Facebook portion of my account? Thanks so much!
Spotify Star
2197 Views
2 replies
0 likes
My iPod touch was stolenn, and my spotify premium account was open. Can you reset the devices on my account so it's no longer associated with the iPod so that the thieves can't use it? Thanks for any help PS. Will I have to re-sink all of my music?
My iPod touch was stolenn, and my spotify premium account was open. Can you reset the devices on my account so it's no longer associated with the iPod so that the thieves can't use it? Th...
Spotify Star
405 Views
3 replies
0 likes
Every couple of months all of my saved music gets either completely deleted or just undownloaded and it's really starting to upset me! Please spotify moderators, do something to get my music back and to stop this continually happening!
Every couple of months all of my saved music gets either completely deleted or just undownloaded and it's really starting to upset me! Please spotify moderators, do something to get my music back and...
Spotify Star
857 Views
1 replies
0 likes
Hello, I was in the process of learning how to create an artist page for my band when I searched our name and realized we already have an artist page on Spotify, not set up by us. A label put together a compilation album we were on and were required ...
Hello, I was in the process of learning how to create an artist page for my band when I searched our name and realized we already have an artist page on Spotify, not set up by us. A label ...
Regular
532 Views
4 replies
0 likes
It really shouldn't be this confusing, I'm much less likely to come back to this service. When I go to account and subscription and payments all it says is: "Your Spotify Premium subscription will be automatically renewed on 2015-03-25 and charged $1...
It really shouldn't be this confusing, I'm much less likely to come back to this service. When I go to account and subscription and payments all it says is: "Your Spotify Premium subscription will ...
Community Legend
2999 Views
12 replies
2 likes
Hello everyone!Lately I found a litte problem with my spotify account on mobile phone. I have spotify premium and I made available offline some playlist, my problem is that when I play shuffle when I'm offline some songs that aren't downloaded can be...
Hello everyone! Lately I found a litte problem with my spotify account on mobile phone. I have spotify premium and I made available offline some playlist, my problem is that when I play shuffle when...
Casual Listener
777 Views
4 replies
0 likes
I cancelled my subscription but now want to continue with it. How do I cance my cancellation
I cancelled my subscription but now want to continue with it. How do I cance my cancellation
Newbie
566 Views
6 replies
0 likes
Hi, i have a debit card banamex with the logo of mastercard and i want buy a premium account, and as in the payment format show the mastercard logo i guess can i buy it, but when i full all the format and pick start premium I get a message that says,...
Hi, i have a debit card banamex with the logo of mastercard and i want buy a premium account, and as in the payment format show the mastercard logo i guess can i buy it, but when i full all the forma...
Community Legend
436 Views
1 replies
0 likes
I cancelled my subscription but have had a change of heart. I'm paid up till April. How do I cancel my cancel?
I cancelled my subscription but have had a change of heart. I'm paid up till April. How do I cancel my cancel?
Spotify Star
328 Views
3 replies
0 likes
Hi there I've recently been trying to upgrade to premium from Canada but I get a message stating my zip code is invalid. If anyone has found a fix it would be much appreciated.
Hi there I've recently been trying to upgrade to premium from Canada but I get a message stating my zip code is invalid. If anyone has found a fix it would be much appreciated.
Spotify Star
332 Views
2 replies
0 likes
