Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I'm currently listening from my laptop pc and android phone from the same account, with two different songs on, from two different playlists, yet on the same wifi. I've tried to log out from everywhere and logged in again, still nothing, even restart...
Hey, As you can read in the Subject, i bought myself premium during december, because of the advertisment of getting 2 month extra, if you order spotify until (i guess it was) 24th of december. But NOW Spotify took the money out of my bank account. W...
Hello anyone, So I am British, and live n Germany. When I signed up for spotify free I had Germany as my country on my profile. However, when I upgraded to premmium I used my British credit card and it asked me to change over to Great Britain, which ...
Would be great if there could be an option to change username instead of making a new account..
11 days and counting, no response yet. How long should I be expected to wait? All I want is for this account to be deleted so I can create a new one.
I keep getting a message on my Spotify App that my payment hasn't gone through, but it is showing as being deducted from my bank account. I am just wanting to make sure I won't loose my subscription! How can I contact Spotify to check my payment?
I'm pissed, I installed Spotify and saw the ad to get 30 days premium free. Decided "why not?", clicked to launch my browser, again saying I'll get 30 days free. I click that, sign up with my card (as most trials require), and then am charged. WHAT B...
To Spotify, Why is it that in the United Kingdom i am charged £9.99 but if i was in America i would be charged $9.99 for the same service? Also you continue to charge me twice a month and not reply to my messages but this is nothing new to you. Regar...
Hi there, i want to delete this account, i have my own account and for someone mistake i've been signed up using my job e-mail and it can't go further... I really need to delete this asap. TY
Hi I dont have access to facebook and therefore i cant access my account when it asks to login, How do I change over from facebook login to a normal spotify login??? Couldnt you make this easier than me having to contact you guys, it's ridiculous!!
I use an android S5 and decided to delete my music to make some space and start again ( yes i know 3000 albums) and so now i have lost my premium acc and have reinstalled Spotify and dont have it backHelp
For the past year i have been using spotify and recently I have been attending cal poly and decided to try for student premium. However I keep getting charged for regular premium even though I have registered for student discount. I tried again today...
If I cancel my premium subscription will it stay premium for the remainder of the time that I have paid for or will it cancel straight away?
I got spotify premium on christmas. (the three month .99 cents) and now today its asking me to buy premium again? was working perfectly fine up until today. Why am i not getting what i paid for? it hasnt even been one month let alone 3.
This is a bit difficult to explain but here goes: I've been paying month to month for Premium access. The payment comes out on around the 22nd. I decided to purchase a 12month e-card and redeemed it straight away (14th Jan). The FAQs said that it wou...
After changing my password, my account was downgraded to Free, and I have lost all my music and playlists. I've sent 2 emails to the tech support email, but all I get back is a generic email telling me to check the forums for answers. I have tried re...
When I try to log into the web player, I click in the facebook login option, as I normally would. My facebook login data is correct, and in fact I am logged in to facebook. Still, I get a "wrong username and password" error back on spotify. Oddly, th...
Hi... I just signed up for the Spotify premium 3 month trial offer with my Facebook profile. I would like to disconnect my spotify account from Facebook. How do I do that? Thanks
Hello, I am wishing to use SPOTIFY PREMIUM with my NUS card but the page where you log in with NUS doesn't show up anywhere unlike the UNIDAYS one does. I want to recieve the discount but the page won't load. Can anyone help or know if this will be f...
So here is the issue/question So 2 years ago i signed up for the free trial through my facebook. and then last year i got spotify premium through an account i created. But now i want combine my current spotify with my facebook so i can find my friend...