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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I just paid for my new subscription for Spotify premium and it hasn't updated yet how long does it take?
Hello, For my birthday this year I got a $30 Spotify Gift card. With my student discount, this should last me for 6 months. I upgraded my account to a premium student account at 4.99/mo successfully and I see the charge on my bank account. When I wen...
I let my father use my account which is premium, and my account shows his photo not mine and how can we not control eachothers devices? How come we cant listen to different things under my account?
Hey I just opned a new Facebook profile because my previous one is permanently closed, due to changing it to a business Page. I cannot log in to FB with my old credentials in any way, as when I do I get an error message saying that account no longer ...
Hi, I signed up for a premium trial which I then cancelled before the renewal date. I have noticed that I have still been charged £9.99 despite cancelling my premium subscription. I would appreciate a refund as soon as possible please. Thank you kind...
Hi,my Premium account will expire on May 7. As I don't want to renew it, I'm trying to unsubscribe, but I keep on receiving the following message: "Ops, qualcosa è andato storto. Riprova più tardi o consulta l'area di assistenza sui test" ("Oops, som...
My mom has a premium account and I do not. She was trying to create a family plan to add me to but ended up getting charged $12 instead of the 50% discount price for a family plan. How can we fix this and then how can my mom create a family plan?
I sent spotify and email over a week ago about this issue still havent responding so I am posting here for some help. I deleted my old facebook account which was linked to my spotify account and did not know I wouldn't be able to access my spotify ac...
Can I use the 6 months of free Spotify with Vodafone even if I've already had a 1 month free with Spotify 2 years ago?
Hi,I've recently moved from Sweden to Brazil (and I've settled down in Brazil). My credit card was cloned here over a month ago, which meant I had to send for a new one from Sweden. It took over a month to get it via the post, and in that time my Spo...
Hi! Need help, asap!I have for months tried to delete my ex boyfriends picture from my profile, I have done everything right by deleted his Facebook page from my account and put my own there instead of his, but, It won't go away, i ended everything w...
Hi, I've noticed this is a quite frequent problem yet there seems to be no way of solving it myself. I can not change my country, it is greyed out in my edit profile, and I need to be able to do it in order to continue listening. I want to change it ...
HEYit's kind of driving me crazy. As I bought my preimum user I signed up with paypal linked to my CREDIT CARD. Now, after connecting my BANK ACCOUNT to paypal, I want to dissconect my credit card from spotify and start paying with my bank account di...
I've cancelled my premium some days back but today I got a mail about payment for spotify. What can I do?
got a premium 6 monhs voucher for christmasCan I find it though? nope.....as it hasn't been redeemed is there anyway to get the code again?????? If there is then I'll have to contact the person who gave it to me to sort out....If there's no way (and ...
OK 3weeks so far trying to sort this out. Basically I have premium with my new contract and my new Samsung s6 edge 4g fone however I can only use the free version. Coda say everything is OK their end and it's showing that I'm using premium, when I'm ...
Hi, I wanted to get rid of Facebook requirement to use Spotify so I contacted Spotify support.They told me that they'd release the e-mail address from my Facebook account and let me create a new regular (user/pass) account using the same e-mail addre...
Hi,i´m from spain, I´m register in spotify.com and I was going to upgrade to spotify premium 3 months by only 0,99€ because it was a promotion, but in the final step when I was paying with PayPal, I say yes to paypal to pay, then it redirects me to s...
I live in Brazil and the only way possible to pay spotify is with a credit card. It seems that Brazil is the only country that people can't pay through Paypal. Why? I don't have a credit card and right now there's no way i can pay for a premium subsc...
I accidently removed Spotify from my fb and now it won't let me log in. I'm not 100% sure what my username is and I tried emailing support but received nothing. I want to get premium but don't want to if I cant hook up to my fb contacts. Is there any...