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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • PROPERnahui
  • Newbie
  • 233503 Views
  • 734 replies
  • 71 likes
  • Account
  • 233503 Views
  • 734 replies
  • 71 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120244 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120244 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66076 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66076 Views
  • 61 replies
  • 8 likes

Why am i being charged more than Americans

To Spotify, Why is it that in the United Kingdom i am charged £9.99 but if i was in America i would be charged $9.99 for the same service? Also you continue to charge me twice a month and not reply to my messages but this is nothing new to you. Regar...

  • Visitor
  • To Spotify,   Why is it that in the United Kingdom i am charged £9.99 but if i was in America i would be charged $9.99 for the same service?   Also you continue to charge me twice a...
  • Teresa
  • Roadie
  • 194 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 194 Views
  • 6 replies
  • 0 likes

Delete this account

Hi there, i want to delete this account, i have my own account and for someone mistake i've been signed up using my job e-mail and it can't go further... I really need to delete this asap. TY

  • Newbie
  • Hi there,   i want to delete this account, i have my own account and for someone mistake i've been signed up using my job e-mail and it can't go further...   I really need to delete...
  • MattSuda
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Change account

Hi I dont have access to facebook and therefore i cant access my account when it asks to login, How do I change over from facebook login to a normal spotify login??? Couldnt you make this easier than me having to contact you guys, it's ridiculous!!

  • Newbie
  • Hi  I dont have access to facebook and therefore i cant access my account when it asks to login, How do I change over from facebook login to a normal spotify login??? Couldnt you make this e...
  • MattSuda
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

deleted music data and lost my premium acc

I use an android S5 and decided to delete my music to make some space and start again ( yes i know 3000 albums) and so now i have lost my premium acc and have reinstalled Spotify and dont have it backHelp

  • Visitor
  • I use an android S5 and decided to delete my music to make some space and start again ( yes i know 3000 albums) and so now i have lost my premium acc and have reinstalled Spotify and dont have it bac...
  • OviiiOne
  • Community Legend
  • 150 Views
  • 2 replies
  • 0 likes
  • Premium
  • 150 Views
  • 2 replies
  • 0 likes

Student Discount for Spotify

For the past year i have been using spotify and recently I have been attending cal poly and decided to try for student premium. However I keep getting charged for regular premium even though I have registered for student discount. I tried again today...

  • Casual Listener
  • For the past year i have been using spotify and recently I have been attending cal poly and decided to try for student premium. However I keep getting charged for regular premium even though I have r...
  • MattSuda
  • Spotify Star
  • 313 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 313 Views
  • 3 replies
  • 0 likes

Solved!! If I cancel my premium subscription can I still use it for the remainder of the month?

If I cancel my premium subscription will it stay premium for the remainder of the time that I have paid for or will it cancel straight away?

  • Casual Listener
  • If I cancel my premium subscription will it stay premium for the remainder of the time that I have paid for or will it cancel straight away?
  • MattSuda
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 455 Views
  • 1 replies
  • 0 likes

SPOTIFY HELP ME

I got spotify premium on christmas. (the three month .99 cents) and now today its asking me to buy premium again? was working perfectly fine up until today. Why am i not getting what i paid for? it hasnt even been one month let alone 3.

  • Casual Listener
  • I got spotify premium on christmas. (the three month .99 cents) and now today its asking me to buy premium again? was working perfectly fine up until today. Why am i not getting what i paid for? it h...
  • MattSuda
  • Spotify Star
  • 118 Views
  • 3 replies
  • 0 likes
  • 118 Views
  • 3 replies
  • 0 likes

Solved!! 12month e-card has started running before end of the period I already paid for

This is a bit difficult to explain but here goes: I've been paying month to month for Premium access. The payment comes out on around the 22nd. I decided to purchase a 12month e-card and redeemed it straight away (14th Jan). The FAQs said that it wou...

  • Casual Listener
  • This is a bit difficult to explain but here goes:   I've been paying month to month for Premium access.   The payment comes out on around the 22nd.   I decid...
  • MattSuda
  • Spotify Star
  • 156 Views
  • 3 replies
  • 0 likes
  • 156 Views
  • 3 replies
  • 0 likes

Downgraded and lost all music after changing password

After changing my password, my account was downgraded to Free, and I have lost all my music and playlists. I've sent 2 emails to the tech support email, but all I get back is a generic email telling me to check the forums for answers. I have tried re...

  • Visitor
  • After changing my password, my account was downgraded to Free, and I have lost all my music and playlists.    I've sent 2 emails to the tech support email, but all I get back is a gener...
  • MattSuda
  • Spotify Star
  • 153 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 153 Views
  • 3 replies
  • 0 likes

Get the "wrong password" error even though I'm logged in through Facebook

When I try to log into the web player, I click in the facebook login option, as I normally would. My facebook login data is correct, and in fact I am logged in to facebook. Still, I get a "wrong username and password" error back on spotify. Oddly, th...

  • Casual Listener
  • When I try to log into the web player, I click in the facebook login option, as I normally would. My facebook login data is correct, and in fact I am logged in to facebook. Still, I get a "wrong...
  • MattSuda
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

Spotify and Facebook

Hi... I just signed up for the Spotify premium 3 month trial offer with my Facebook profile. I would like to disconnect my spotify account from Facebook. How do I do that? Thanks

  • Casual Listener
  • Hi... I just signed up for the Spotify premium 3 month trial offer with my Facebook profile. I would like to disconnect my spotify account from Facebook. How do I do that? Thanks
  • MattSuda
  • Spotify Star
  • 134 Views
  • 3 replies
  • 0 likes
  • 134 Views
  • 3 replies
  • 0 likes

Problem with Spotify NUS Discount

Hello, I am wishing to use SPOTIFY PREMIUM with my NUS card but the page where you log in with NUS doesn't show up anywhere unlike the UNIDAYS one does. I want to recieve the discount but the page won't load. Can anyone help or know if this will be f...

  • Casual Listener
  • Hello,   I am wishing to use SPOTIFY PREMIUM with my NUS card but the page where you log in with NUS doesn't show up anywhere unlike the UNIDAYS one does. I want to recieve the discount but ...
  • MattSuda
  • Spotify Star
  • 143 Views
  • 4 replies
  • 0 likes
  • 143 Views
  • 4 replies
  • 0 likes

Synching my Spotify to My facebook

So here is the issue/question So 2 years ago i signed up for the free trial through my facebook. and then last year i got spotify premium through an account i created. But now i want combine my current spotify with my facebook so i can find my friend...

  • Newbie
  • So here is the issue/question So 2 years ago i signed up for the free trial through my facebook. and then last year i got spotify premium through an account i created. But now i want combine my curre...
  • MattSuda
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 109 Views
  • 1 replies
  • 0 likes

account linked to Facebook , Quit Facebook cannot login

Hello , Spotify was linked to facebook now i cancelled Facebook and cannot access my account

  • Newbie
  • Hello , Spotify was linked to facebook now i cancelled Facebook and cannot access my account  
  • MattSuda
  • Spotify Star
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
  • 0 likes

Personnal name given away...

Hi, first of all I really appreciate Spotify very much, but there is a major problem right now that make me feel REALLY awkward and bad. As a streamer I do like to put my music playlist public, but for some reason that I never agree (and no Facebook ...

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  • Regular
  • Hi, first of all I really appreciate Spotify very much, but there is a major problem right now that make me feel REALLY awkward and bad.   As a streamer I do like to put my music playlist pu...
  • MattSuda
  • Spotify Star
  • 120 Views
  • 3 replies
  • 0 likes
  • Account
  • 120 Views
  • 3 replies
  • 0 likes

sonos

Cannot add spotify to sonos. THe url E224G will not let me log into spotify. Says this form has expired. Reload and try again. Does not work.

  • Newbie
  • Cannot add spotify to sonos. THe url E224G will not let me log into spotify. Says this form has expired. Reload and try again.  Does not work. 
  • MattSuda
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Refund Needed!

Hello, I've recently subscribed to Spotify Premium by accident(Today). I had a free trial and something poped up and I stubbornly pressed a button without reading it and withouit realising it was to ugrade to Premium. Now, of course I regret that dec...

  • Newbie
  • Hello, I've recently subscribed to Spotify Premium by accident(Today). I had a free trial and something poped up and I stubbornly pressed a button without reading it and withouit realising it was to ...
  • OviiiOne
  • Community Legend
  • 110 Views
  • 2 replies
  • 0 likes
  • 110 Views
  • 2 replies
  • 0 likes

Refund

Can I get a refund on my subscription if I only used premium for a few minutes before cancelling

  • Newbie
  • Can I get a refund on my subscription if I only used premium for a few minutes before cancelling
  • MichaelW
  • Community Legend
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

I can't log into my Spotify

Hey I travel around for my job a lot and I don't seem to be able to log into my Spotify I keeps saying I only have 14 days use abroad although I'm not abroad now I'm at home?

  • Casual Listener
  • Hey I travel around for my job a lot and I don't seem to be able to log into my Spotify I keeps saying I only have 14 days use abroad although I'm not abroad now I'm at home?
  • MichaelW
  • Community Legend
  • 148 Views
  • 2 replies
  • 0 likes
  • 148 Views
  • 2 replies
  • 0 likes

Spotify Acting Super Funky

Hey! I think someone else is using my spotify account. I logged out everywhere, and only use facebook to login so I don't know what happened. This morning when I woke up all my playlists were gone. Years of music collection all gone! During the day I...

  • Newbie
  • Hey! I think someone else is using my spotify account. I logged out everywhere, and only use facebook to login so I don't know what happened. This morning when I woke up all my playlists were gone. Y...
  • MichaelW
  • Community Legend
  • 94 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 94 Views
  • 1 replies
  • 0 likes