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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, A while back I had a problem that my account seem to be used by someone else. (Playlists started to be deleted, got the "signed in somewhere else" notification.) I used the "logout everywhere" feature and the problem went away. Then today I notic...
This all started when I tried to sign up for Spotify Student. I entered my credit card info. Next step, I entered my school info. It couldn't verify my school info. I contacted support. A couple days later I noticed a charge of $4.99 on my card. I st...
I'm on premium trial for 2 months but it won't let me go offline on any devices... I go to upgrade but it says I got premium already please help
I launch spotify on my phone and it immediately says a song is playing when it isn't and it's not letting me skip and I close out of the app then relaunch it and it does the same thing
Can someone please help my premium account has been stolen and the email address and password has been changed so I cannot change it back. I am paying for this service and I can't use it.Stoled account username: ronk64and now i can create another acc...
I looked at my Your Subscriptions page and there's no option to cancel.
Hello, I have had an Spotify Premium Account linked to my fb and unidays for the student discount. I didnt like the necessity of facebook to use spotify so I have created a new spotify account linked to my email. So far so good. But now I want to lin...
Hi. We are a retailer with a spotify account. We use to have a username: hfk435 and a password. That got changed to a facebook login. That facebook account was created as a privat account - but now facebook found out that we are a retailer. They clos...
I've done a little research because I didn't want to ask the same question that many other people do, but it seems as if the only way to get this issue fixed is with individual attention from some kind of moderator. I have two laptops. I can log on j...
I'm enrolled in university and I'm trying to get the student discount but my school doesn't pop up when I type it in and spotiy won't let me say that's my school, i have to pick one from the drop down menu. My school definitley exists and is an estab...
I made a new account just to post this message but my account was disabled for no reason what so ever it still has 600+ days of premuim that I already redeemed I send an email to the payment team and still no reply yet its been more than a day I just...
Hello, I try to connect to spotify account with facebook but i get this message in french : nom d'utilisateur et mot de passe incorrects It is not possible because i can log in to my facebook account withtout any problem please help me recover my spo...
I wanted to add password to my Spotify Facebook account. However, everytime I press send me an email, it says my email is not available. Do you mind check it for me please.
Hi, can you please delete the 2 support requests where I'm requesting to delete my profile? I had some problems, but now they are fixed, and I actually just have subscribed to premium. Accound deletion is not required anymore. Thanks. BR/ Maria
Hello Spotify Community, I downgraded a couple months ago from Spotify Premium to Spotify Free, since I don't use it as often as I used to. I have moved geographic location and would like to make the according change on my Spotify account, so that I ...
Hi, I'm a postpaid subscriber of Globe Telco. My plan with them includes spotify premium monthly. This month my spotify premium was not renewed, I asked them about it and they're no help at all, they don't have a clue what's wrong and ask me to just ...
I have two different accounts of Spotify, each with different playlist. In my second account I have introduced the facebook account of the first and I lost all the playlist, as this has been copied which were linked to the facebook account. How I can...
Everytime I have tried to contact Spotify they assign a case number and never respond. I pay for a premium subscription yet their customer service is non-existent. I am ready to cancel my account and sign up with another service.
I just cancelled my premium subscription yesterday because I didn't want it for the future, but I wanted it to work for the next weeks until 12th March because I payed for that. Now it switched to spotify free although I payed. Thanks for the support
Hi just wondering if anyone has had the same issue, the money has been taken out of my account via the App Store however my subscription is free, I've uninstalled the app and still not resolved, can anyone help?