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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407473 Views
  • 959 replies
  • 107 likes
  • Account
  • 407473 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176971 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176971 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100190 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100190 Views
  • 68 replies
  • 10 likes

Student premium not working

I have had the student premium for a couple of months now and it has suddenly gone back to a free account for no apparent reason. Have tried to get it again but not working and I really don't know why. If anyone could help me I would be very grateful...

  • Casual Listener
  • I have had the student premium for a couple of months now and it has suddenly gone back to a free account for no apparent reason. Have tried to get it again but not working and I really don't know wh...
  • MattSuda
  • Spotify Star
  • 181 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 181 Views
  • 4 replies
  • 0 likes

Offline Sync date

Spotify is living in the future? Latest offline sync times indicates this..

  • Regular
  • Spotify is living in the future? Latest offline sync times indicates this.. 🙂      
  • MattSuda
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 102 Views
  • 1 replies
  • 0 likes

moving to another country

I have recently moved in from the US to Germany. When I try to log in a message pops up saying that I am trying to log in from another country. I checked the FAQ and I am supposed to change my country in my personal details but if they don't let me s...

  • Newbie
  • I have recently moved in from the US to Germany. When I try to log in a message pops up saying that I am trying to log in from another country. I checked the FAQ and I am supposed to change my countr...
  • MattSuda
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 136 Views
  • 1 replies
  • 0 likes

Change Country

Hello,I must change the Country for spotify. Before now I was in Italy and UK without problems but now I can't use it in Belgium. If I go to the website it's not editable. Could you help me?I don't want to change the card for the payment. Regards,Tha...

  • Casual Listener
  • Hello, I must change the Country for spotify. Before now I was in Italy and UK without problems but now I can't use it in Belgium. If I go to the website it's not editable.   Could you help m...
  • MattSuda
  • Spotify Star
  • 202 Views
  • 3 replies
  • 0 likes
  • Account
  • 202 Views
  • 3 replies
  • 0 likes

Cannot change my country

I can't change my country.I used to live in the UK, now I live in the US and if I try to go to my account page my country says "United Kingdom" and is grayed out and there is no way to change it.I tried from mobile and from desktop.Don't know what to...

  • Casual Listener
  • I can't change my country. I used to live in the UK, now I live in the US and if I try to go to my account page my country says "United Kingdom" and is grayed out and there is no way to change it. ...
  • MattSuda
  • Spotify Star
  • 179 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 179 Views
  • 2 replies
  • 0 likes

Facebook name change and i cant log in to my "old" account

Hello, i have a problem, i used spotify with facebook and created a playlist witch many people are subscibed to. My name on facebook got changed a bit (my middle name was added in) then when i log into spotify it says the new name, not the old one, a...

  • Newbie
  • Hello, i have a problem, i used spotify with facebook and created a playlist witch many people are subscibed to. My name on facebook got changed a bit (my middle name was added in) then when i log in...
  • MattSuda
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 114 Views
  • 1 replies
  • 0 likes

Code invalid?

I recently acquired a spotify gift card through vodafones cherry points and whenever I try and redeem it it says it's not a valid spotify premium code, the code I entered is correct and all cases are correct I had a look at the forums and none had an...

  • Casual Listener
  • I recently acquired a spotify gift card through vodafones cherry points and whenever I try and redeem it it says it's not a valid spotify premium code, the code I entered is correct and all cases are...
  • meahtenoha
  • Spotify
  • 193 Views
  • 5 replies
  • 0 likes
  • 193 Views
  • 5 replies
  • 0 likes

premium

It won't let me login for my premium acct. I don't have Facebook acct anymore to login with

  • Newbie
  • It won't let me login for my premium acct. I don't have Facebook acct anymore to login with
  • MattSuda
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • Premium
  • 139 Views
  • 1 replies
  • 0 likes

Lost playlists and double account...

Hi there... I am a premium Spotify user. Well, i was until this morning. I logged in to my spotify account and all of my playlists were gone. And there was 3-4 new playlist subscriptions that i do not know anything about. And also, my account downgra...

  • Visitor
  • Hi there...   I am a premium Spotify user. Well, i was until this morning.   I logged in to my spotify account and all of my playlists were gone. And there was 3-4 new playlist subscrip...
  • MattSuda
  • Spotify Star
  • 176 Views
  • 1 replies
  • 1 likes
  • Account
  • 176 Views
  • 1 replies
  • 1 likes

Solved!! Spotiyf Premium Student Discount After Free Premium

Hey, I'm a german student and I would love to try the free spotify premium version for 1 month. After that month I have to pay 9.99€my question here is: after that month has passed, can I upgrade my account to the student version?

  • Newbie
  • Hey, I'm a german student and I would love to try the free spotify premium version for 1 month. After that month I have to pay 9.99€ my question here is: after that month has passed, can I upgr...
  • MattSuda
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 266 Views
  • 1 replies
  • 0 likes

Geldabzug trotz Kündigung

Guten Tag, mir wurden eben 9,99€ abgebucht, obwohl ich mein Abo damals zu Silvester direkt gekündigt habe. Ich habe es damals auch für drei andere gemacht. Dort habe ich gesehen, dass es sich umgestellt hat, also nicht mehr das Auslaufen des Abos ang...

  • Newbie
  • Guten Tag,   mir wurden eben 9,99€ abgebucht, obwohl ich mein Abo damals zu Silvester direkt gekündigt habe. Ich habe es damals auch für drei andere gemacht. Dort habe ich gesehen, dass es sic...
  • MattSuda
  • Spotify Star
  • 591 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 591 Views
  • 1 replies
  • 0 likes

Solved!! Change premium to family account

Hi I have just signed up to a 30 day free premium trial but would like to change it to a faily account and invite my family members. Am I able to do this and still keep my 30 day free trial? I have looked through my account and the website but cant f...

  • Visitor
  • Hi   I have just signed up to a 30 day free premium trial but would like to change it to a faily account and invite my family members.  Am I able to do this and still keep my 30 day ...
  • MattSuda
  • Spotify Star
  • 925 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 925 Views
  • 1 replies
  • 0 likes

Was auto billed after cancelling premium over 3 months ago

I was still billed for spotify after i was expecting it to run out yesterday. I had sotify during the new years eve promotion for 1$ for 3 months and I cancelled the subscription back then and another time about a week ago. Is it possible to get a re...

  • Newbie
  •  I was still billed for spotify after i was expecting it to run out yesterday. I had sotify during the new years eve promotion for 1$ for 3 months and I cancelled the subscription back then and ...
  • MattSuda
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Premium
  • 126 Views
  • 1 replies
  • 0 likes

email change

im trying to change my email. when i go to my account overview it says it can be changed on facebook. i have done this, but it is still showing my old email on my spotify account overview. any ideas ?

  • Newbie
  • im trying to change my email. when i go to my account overview it says it can be changed on facebook. i have done this, but it is still showing my old email on my spotify account overview. any ideas ?
  • MattSuda
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 95 Views
  • 1 replies
  • 0 likes

3 months for 99p, billed two months into it?

Hey guys, so I purchased 3 months of spotify premium for 99p back in late January and I've just noticed a bill for £12.99 two months into it. Can anyone tell me what that's about and how I can get my money back? Thanks!

  • Newbie
  • Hey guys, so I purchased 3 months of spotify premium for 99p back in late January and I've just noticed a bill for £12.99 two months into it.   Can anyone tell me what that's about a...
  • MattSuda
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 129 Views
  • 1 replies
  • 0 likes

switching mobile operator

Hi, my Premium subscription was included in my plan with my previous mobile operator (Orange CH).I switched mobile operator and would like to go back to Paypal to pay my Premium subscription.In my profile page, it is mentioned that is not possible to...

  • Newbie
  • Hi,   my Premium subscription was included in my plan with my previous mobile operator (Orange CH). I switched mobile operator and would like to go back to Paypal to pay my Premium subscripti...
  • MattSuda
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Customer Serivce and Feature List

Check this out. I can sign up for Amazon Prime for $20 less per year than I'd pay with you. Plus I get video service. Plus I get "free" shipping. AND I get a customer service I can email, chat or call. If I want to pay the extra $20 per year then I c...

  • Newbie
  • Check this out.  I can sign up for Amazon Prime for $20 less per year than I'd pay with you.  Plus I get video service.  Plus I get "free" shipping.  AND I get a customer service ...
  • MattSuda
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Other
  • 164 Views
  • 1 replies
  • 0 likes

Update as student

hi I've been trying to update my spotify premium to the student premium but it's not letting me at all. I've been trying for a week.

  • Newbie
  • hi I've been trying to update my spotify premium to the student premium but it's not letting me at all. I've been trying for a week.
  • MattSuda
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 97 Views
  • 1 replies
  • 0 likes

Solved!! premium help

Hello, I purchased premium about 3 months ago and i dont know when it ends is there any way that i can check how long my subscription has before it ends

  • Newbie
  • Hello, I purchased premium about 3 months ago and i dont know when it ends is there any way that i can check how long my subscription has before it ends
  • MattSuda
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • Premium
  • 131 Views
  • 1 replies
  • 0 likes

Commercial/Business

Does Spotify have a commerical/business account?If so, does the rate remain the same?

  • Newbie
  • Does Spotify have a commerical/business account? If so, does the rate remain the same?
  • Jordi
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 186 Views
  • 1 replies
  • 0 likes