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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Ciao sono italiana vorrei scaricare l'opzione premium ma vorrei il codice ma non ho nessun regalo vi prego fatemi scaricare la versione premium grazie
Hi, I subscribed to a free 2 month trial through psn and It won't give me premium, I've tried deleting and reinstalling Spotify it just won't let me use the premium features it keeps asking me to subscribe?
Whenever I try to subscribe to premium via the student page here i just get this error (see below) I've seen elsewhere that it can be caused by expired card details, but I can't see anywhere on my account that I can delete mine.
Hi, i had signed up for the $4.99/month for the college discount and it still shows im being charged $9.99
I cancel my payments any still charge me for the payment
About a week ago i filled in the unidays email to recieve another year at half price. All went well and i recieved an email telling me my discounted price would continue. This morning I have checked my bank and i have been charged the full £9.99.I've...
I stopped my payment, but it still charged me yesterday. I don't see any page on the site to contact anyone.. Anywhere.
Hello.. again. So it's been two updates of Spotify since my last post here, and a sollution is yet to be brought forth. Old post: https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Double-clicking-does-not-play-songs-anymore-nor-does-th...
Is it possible to have more then one account on same emejl?Because i have a new premium account, but i have forgot username and password.I also have a free version probaly With the same emejl but with different username and passwordHow can i find out...
I've been trying to get the NUS discount for a few days now and I havent had any luck. I've gone though the NUS spotify discnus disNUS,Premium,Subscriptioncount, Premium, Subscription,ounus discount, Premium, Subscription,nt link, signed in but after...
On March 29th 2015 Spotify emailed me after cancelling my Spotify Malaysia premium maccount of 2 years stating "Unfortunately we couldn’t take payment from you, so we’ve cancelled your Premium subscription for now." Now when I try to pay for premium ...
Dear Support I had a 3 month test premium subscription and canceled it last week online, i.e 1 week before the renewal. After the cancelation I was notified on your page that premium subscription was finished. However today (1.4.2015) my PayPal accou...
I changed banks. Every time I click "Update details" under Subscription and Payment, it just DOES NOTHING. I have tried on my phone and on my PC, and it won't allow me into any page that will allow me to change my payment info. You'd think they'd mak...
Today I was charged the full price for a subscription after a 3-month trial. I'm fine with that, as I forgot about it altogether, but I want to use the student discount from now on to continue to have premium service. When I follow the instructions i...
On 3/30/15, I had logged in to cancel my trial subscription of Spotify before I was charged for it again. Then, on 3/31/12, I found that I was charged $9.99 anyway. I logged in again, and for some reason my account is acting as if it was never cancel...
I was chechking my credit card when I see that spotify took me 10$, like if I paid for a month with Spotify premium. Does Spotify do it automatically when you finsh you month with premium or something like that? How can I stop this? Can they give me ...
I have been charged 9.99 euro twice for February and March. How to I ensure I get this rectified? I am a Premium user with only one account.Thanks!R
Have a message telling me there was a problem "obtaining funds from my account - update payment method" so when i come onto the website to upgrade to premimum, I click on the subscirbe button and nothing but a red rectangle with number "1" appears?
I don't subscribe to Spotify and havent had an account since 2012 but I have been charged $9.99 since december 2014.There is no telephone help so I had to cancel my credit card! What sort of a service has no telephone support for fraudulant activity....
I had upgrade th spotify last year, and everything was going well. But two months ago my spotify return to free versions without any explanation, and a still paying the upgrade but can't use it... so i need help to refund the money that a spent on it...