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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8955 Views
  • 1 replies
  • 9 likes
  • Security
  • 8955 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480643 Views
  • 979 replies
  • 111 likes
  • Account
  • 480643 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210551 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210551 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120675 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120675 Views
  • 72 replies
  • 12 likes

Changed email and password

My spotify account has had the email changed and password. Consequently I cannot change the password. The post code is different too. I can only login to my account through facebook. I have sent several requests on the contact form over the past few ...

  • Newbie
  • My spotify account has had the email changed and password.  Consequently I cannot change the password.  The post code is different too.   I can only login to my account through faceb...
  • user-removed
  • Not applicable
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

I want to suscribe on french spotify

Hello, i have a problem because i am currently in london and i want suscribe a premium account but on the french website because i go back in france in 3 weeks. I want to keep my current account but they ask me to pay in £ and i will use my french ba...

  • Newbie
  • Hello,   i have a problem because i am currently in london and i want suscribe a premium account but on the french website because i go back in france in 3 weeks. I want to keep my curren...
  • atom1989
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 179 Views
  • 1 replies
  • 0 likes

So my spotify account isn't merged with my Facebook account properly?

I've recently made a stand-alone spotify account and decided to connect with with my Facebook, I thought everything was fine until I realized it wasn't properly connected. Whenever I click my profile on mobile it won't show my updated Facebook profil...

  • Newbie
  • I've recently made a stand-alone spotify account and decided to connect with with my Facebook, I thought everything was fine until I realized it wasn't properly connected. Whenever I click my profile...
  • atom1989
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

I was charged twice for premium, then my account is set to the free account.. Help please.

I was charged twice for premium ($12.99 USD) So then I went to my Spotify account and it has been set to the free version. I went to act like I was buying the premium and it said "In-app purchases not allowed in my region."I live in Missouri, USA. PL...

  • Newbie
  • I was charged twice for premium ($12.99 USD) So then I went to my Spotify account and it has been set to the free version. I went to act like I was buying the premium and it said "In-app purchases no...
  • Merik
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! shuffle only with premium account (since a couple of days...)

Hi all, I was a happy premium user since quite a while (2 years or so) and everything worked fine up until a couple of days ago. Since then, I can only use shuffle mode in my playlists, which is very annoying. I don't know when this exactly happened,...

  • Regular
  • Hi all,   I was a happy premium user since quite a while (2 years or so) and everything worked fine up until a couple of days ago. Since then, I can only use shuffle mode in my playlists, whic...
  • rgerhards
  • Regular
  • 500 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 500 Views
  • 3 replies
  • 0 likes

Double payment

My family has multiple accounts; my moms, my moms facebook, mine and my brothers. We only want to be charged for premium from my brothers account, so I canceled (and double checked that I canceled) the other accounts for premium. I was charged for th...

  • Casual Listener
  • My family has multiple accounts; my moms, my moms facebook, mine and my brothers. We only want to be charged for premium from my brothers account, so I canceled (and double checked that I canceled) t...
  • kbrooksc
  • Community Legend
  • 300 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 300 Views
  • 4 replies
  • 0 likes

How do I get rid of free trial

Hello, I tried spotify and it upgraded me to premium trial and I can't figure out how to get off of that because I'm worried I'll get charged.

  • Casual Listener
  • Hello, I tried spotify and it upgraded me to premium trial and I can't figure out how to get off of that because I'm worried I'll get charged.
  • kbrooksc
  • Community Legend
  • 580 Views
  • 4 replies
  • 0 likes
  • 580 Views
  • 4 replies
  • 0 likes

Charged with student spotify discount but didnt get premium

I will be a student next year at UCSB so i tried to see if i could do the student discount, however it didnt work but it still charged 4.99 and i dont have premium what can i do to either get a refund or repay the remaining $5 to get premium

  • Casual Listener
  • I will be a student next year at UCSB so i tried to see if i could do the student discount, however it didnt work but it still charged 4.99 and i dont have premium what can i do to either get a refun...
  • kbrooksc
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Premium
  • 362 Views
  • 1 replies
  • 0 likes

Solved!! Playlist missing tracks

I have a playlist called "Best of Raja" which used to have 50+ songs in it. I see it has only 6 songs now. I did not delete the missing tracks. Can you please help me restore the tracks? It took me a long time to compile the list, appreciate your hel...

  • Casual Listener
  • I have a playlist called "Best of Raja" which used to have 50+ songs in it. I see it has only 6 songs now. I did not delete the missing tracks. Can you please help me restore the tracks? It took me a...
  • senkrish
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • Account
  • 279 Views
  • 2 replies
  • 0 likes

Acidentally removed a song from the "Songs" playlist

I accidentally removed one of my songs from the "Songs" standard playlist by pressing the X button while removing some other undesired songs. The problem is that I couldn't see what song it was but I'd really want it recovered if there's a way. I'd r...

  • Casual Listener
  • I accidentally removed one of my songs from the "Songs" standard playlist by pressing the X button while removing some other undesired songs. The problem is that I couldn't see what so...
  • 128 Views
  • 0 replies
  • 0 likes
  • Other
  • 128 Views
  • 0 replies
  • 0 likes

Change country

Help! I come from Denmark, but today I live in Germany. I can't change my country for Spotify. It says I have to do it on Facebook, but there it says Germany. In the past I paid for Spotify, but today I have stopped. Do any know how I can change? Do ...

  • Casual Listener
  • Help! I come from Denmark, but today I live in Germany. I can't change my country for Spotify. It says I have to do it on Facebook, but there it says Germany. In the past I paid for Spotify, but toda...
  • Larss
  • Casual Listener
  • 226 Views
  • 3 replies
  • 0 likes
  • Account
  • 226 Views
  • 3 replies
  • 0 likes

Problem changing my email address

Hi, when i originally had a spotify subscription with my own email it was when i had my facebook. i deleted my facebook awhile ago and when i wanted to get spotify again i ended up using my mom's email and facebook which i currently am still doing. I...

  • Newbie
  • Hi, when i originally had a spotify subscription with my own email it was when i had my facebook. i deleted my facebook awhile ago and when i wanted to get spotify again i ended up using my mom's ema...
  • kbrooksc
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! Nothing happens when I click the link to subscribe

I used to be subscribed to Premium, then got kicked off due to an expired payment card. Now it won't let me resubscribe. I get the option of "upgrade to premium", then a screen with a tick box saying "Spotify Premium" appears with a link saying Subsc...

  • Casual Listener
  • I used to be subscribed to Premium, then got kicked off due to an expired payment card. Now it won't let me resubscribe. I get the option of "upgrade to premium", then a screen with a tick box s...
  • kbrooksc
  • Community Legend
  • 1875 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1875 Views
  • 4 replies
  • 0 likes

NUS student discount?

Hi guys! Been a free member for a month or two but I'm now wanting to take advantage of the student discount you offer. I've got an NUS extra card. When you go to the student discount page you get the choice of either Unidays or NUS extra. Unidays si...

  • Casual Listener
  • Hi guys!   Been a free member for a month or two but I'm now wanting to take advantage of the student discount you offer.   I've got an NUS extra card.   When you go to the stude...
  • philleuty
  • Casual Listener
  • 1452 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 1452 Views
  • 8 replies
  • 0 likes

Cobro 'Premium' por un cuenta 'free user'.

Buenas tardes:El 29 de Diciembre me hice con 'Spitify premium' a través de la oferta de 0'99€, me leí los términos y condiciones de contrato e indicaba que la baja se haría factible el día siguiente de mi declaración de baja, no cobrándome nada si no...

  • Newbie
  • Buenas tardes: El 29 de Diciembre me hice con 'Spitify premium' a través de la oferta de 0'99€, me leí los términos y condiciones de contrato e indicaba que la baja se haría factible el día siguie...
  • andreanieto
  • Casual Listener
  • 262 Views
  • 2 replies
  • 0 likes
  • 262 Views
  • 2 replies
  • 0 likes

Vodafone Spotify Premium

Hi, I recently made a new Facebook account as my old was hacked but my spotify account was connected to that account. How to I put my premium account on my new Facebook account?

  • Newbie
  • Hi,    I recently made a new Facebook account as my old was hacked but my spotify account was connected to that account. How to I put my premium account on my new Facebook account?
  • kbrooksc
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 168 Views
  • 1 replies
  • 0 likes

NUS extra 50% not working

Whenever I use this link https://www.spotify.com/uk/student/ or the link from the NUS extra website and press to get premium with NUS extra, I reach my Spotify account page that acts as if nothing has changed; when I choose to buy premium it says it ...

  • Visitor
  • Whenever I use this link https://www.spotify.com/uk/student/ or the link from the NUS extra website and press to get premium with NUS extra, I reach my Spotify account page that acts as if nothing ha...
  • kbrooksc
  • Community Legend
  • 393 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 393 Views
  • 3 replies
  • 0 likes

Charged twice

I was charged once yesterday and once today for the same account. I most definitely do not have 2 accounts, as that would be idiotic. I need the second charge reversed TODAY or I will be contacting my bank to have BOTH charges reversed, in which case...

  • Casual Listener
  • I was charged once yesterday and once today for the same account. I most definitely do not have 2 accounts, as that would be idiotic. I need the second charge reversed TODAY or I will be contacting m...
  • kbrooksc
  • Community Legend
  • 365 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 365 Views
  • 5 replies
  • 0 likes

cancelled premium, not being charged but still premium?

I cancelled my premium on the first of this month, and ever since I have had the message asking if I want to return to premium, and that my premium would expire on the second. It's the seventeenth now and I am still 'premium'. my card details are no ...

  • Newbie
  • I cancelled my premium on the first of this month, and ever since I have had the message asking if I want to return to premium, and that my premium would expire on the second. It's the seventeenth no...
  • emilyc1
  • Newbie
  • 389 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 389 Views
  • 4 replies
  • 0 likes

how to delete Spotify premium

I accidentally got Spotify premium and now i want to delete it because I was told it costs money and I never wanted to pay just to listen to music. How do I delete my account and/or Spotify premium?

  • Casual Listener
  • I accidentally got Spotify premium and now i want to delete it because I was told it costs money and I never wanted to pay just to listen to music. How do I delete my account and/or Spotify premium?
  • Jordi
  • Community Legend
  • 595 Views
  • 4 replies
  • 1 likes
  • 595 Views
  • 4 replies
  • 1 likes