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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382882 Views
  • 918 replies
  • 107 likes
  • Account
  • 382882 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166432 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166432 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97077 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97077 Views
  • 68 replies
  • 10 likes

Solved!! Facebook and New account

I wanted to change my username in my old account. It's not possible so I decided to create a new one. I unlinked my facebook account from the old one and now I can't get it to link to my new one. Any help?

  • Newbie
  • I wanted to change my username in my old account. It's not possible so I decided to create a new one. I unlinked my facebook account from the old one and now I can't get it to link to my new one. Any...
  • Taylor
  • Community Legend
  • 217 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
    Premium
    Security
    Subscription
  • 217 Views
  • 1 replies
  • 1 likes

DLNA support in Spotify

can you please allow me to use my account again. i am Tunisian (north africa) and i couldn't create an account cause it was said that "spotify in not available in your country" so my german friend created an account for me . It worked for a few days ...

  • Newbie
  • can you please allow me to use my account again. i am Tunisian (north africa) and i couldn't create an account cause it was said that "spotify in not available in your country" so my german friend cr...
  • Sailoreal
  • Gig Goer
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Upgrade to premium on the wrong facebook account

Hi All, I just tried to get 60 days trial on Bestbuy website, but I didn't realize my cousin logged me out and logged in using her account. So I upgraded her account to premium, but I do not know how to untie the Spotify premium from her account and ...

  • Casual Listener
  • Hi All,   I just tried to get 60 days trial on Bestbuy website, but I didn't realize my cousin logged me out and logged in using her account. So I upgraded her account to premium, but I do n...
  • MattSuda
  • Spotify Star
  • 139 Views
  • 3 replies
  • 0 likes
  • 139 Views
  • 3 replies
  • 0 likes

Solved!! payments

Hello! I would like to change my account from Unlimited to Premium but before doing that i would like to know something: If I have paid the month and I change my account 5 days later in the same month, do i have to pay twice? I mean, am i going to pa...

  • Casual Listener
  • Hello! I would like to change my account from Unlimited to Premium but before doing that i would like to know something: If I have paid the month and I change my account 5 days later in the same mo...
  • analu
  • Casual Listener
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Need to shut down unauthorized charges to my credit card

Case # 02457787 I have not used spotify in a long time and never had a paid account. In Dec 2014 I started to see $9.99 charges on my Visa. I have disputed these charges with the bank - however I would like to get this stopped. My account does not co...

  • Visitor
  • Case # 02457787   I have not used spotify in a long time and never had a paid account.  In Dec 2014 I started to see $9.99 charges on my Visa.   I have disputed these charges w...
  • user-removed
  • Not applicable
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 305 Views
  • 2 replies
  • 0 likes

30 Days Free Trial

I signed up for Spotify yesterday and saw an offer where I can provide my payment details for premium subscription and I would get first 30 days free. When I see the account, it says, my account will be renewed on 23 Feb 2015 which is 5 days away. Wh...

  • Newbie
  • I signed up for Spotify yesterday and saw an offer where I can provide my payment details for premium subscription and I would get first 30 days free.    When I see the account, it says...
  • MattSuda
  • Spotify Star
  • 307 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 307 Views
  • 2 replies
  • 0 likes

NUS extra discount

I forgot to update my nus extra number on spotify in time, can I get a refund for the month I just paid.

  • Casual Listener
  • I forgot to update my nus extra number on spotify in time, can I get a refund for the month I just paid.
  • MattSuda
  • Spotify Star
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes

Student discount isn't appearing in my account

Hi, I recently tried to upgrade via the Student Discount page. I was directed first to the login page, then to the page where I put in the details about which university I attend and so on, then to the page that said I was eligible and that I would b...

  • Newbie
  • Hi, I recently tried to upgrade via the Student Discount page. I was directed first to the login page, then to the page where I put in the details about which university I attend and so on, then to t...
  • Taylor
  • Community Legend
  • 248 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 248 Views
  • 7 replies
  • 0 likes

Transferring playlists from one account to new one

I currently have Spotify subscprition from my internet provider (TeliaSonera). I am changing internet operator. Does this mean that my premium account will be closed? If I have to open another account, how can i transfer my playlists from current acc...

  • Newbie
  • I currently have Spotify subscprition from my internet provider (TeliaSonera). I am changing internet operator. Does this mean that my premium account will be closed? If I have to open another accoun...
  • Taylor
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Problem with loggin in

I can't login to Spotify, it says I have the wrong username or password. When I click "forgot password" it says that because I have created my account using Facebook I have to go on Facebook and change my password. I change it, but it still doesn't w...

  • Visitor
  • I can't login to Spotify, it says I have the wrong username or password. When I click "forgot password" it says that because I have created my account using Facebook I have to go on Facebook and chan...
  • Marco_Conaert
  • Regular
  • 292 Views
  • 4 replies
  • 0 likes
  • 292 Views
  • 4 replies
  • 0 likes

Changed my credit card info, now I can't listen to selected Danish music

Hi As the title implies, I changed my credit card information from a Danish card - that had expired - to a German card. And it did magically make the price cheaper (100 DKR to 10 €). I assumed it had to do with taxes, but I guess it has to do with th...

  • Newbie
  • Hi   As the title implies, I changed my credit card information from a Danish card - that had expired - to a German card. And it did magically make the price cheaper (100 DKR to 10 €). I ass...
  • MichaelW
  • Community Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Solved!! Problem to login without facebook!

Hey I just leaved this **bleep**ty Facebook and now I cannot longer login to my spotify account because I registered myself via Facebook the other day. (Worse decision ever) The big problem is that I subscribed premium and I think I have to pay for t...

  • Casual Listener
  • Hey I just leaved this **bleep**ty Facebook and now I cannot longer login to my spotify account because I registered myself via Facebook the other day. (Worse decision ever) The big problem is that I...
  • Winterwebcare
  • Casual Listener
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Please delete my account

I've already filled out the form to delete my account twice and nothing has happened. Please delete my account, thank you.

  • Visitor
  • I've already filled out the form to delete my account twice and nothing has happened. Please delete my account, thank you.
  • MattSuda
  • Spotify Star
  • 182 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 182 Views
  • 2 replies
  • 0 likes

I need a device removed form my account

Someone is using my account and I want them removed from it. I tried signing out everywhere but it didn't work.

  • Newbie
  • Someone is using my account and I want them removed from it. I tried signing out everywhere but it didn't work.
  • dinomight
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Security
  • 122 Views
  • 1 replies
  • 0 likes

Spotify on Onkyo

I am unable to login to my Onkyo receiver because I do not have a user name and password. Since I am connected via Facebook I am unable to reset my Spotify password. Please advise.

  • Newbie
  • I am unable to login to my Onkyo receiver because I do not have a user name and password.  Since I am connected via Facebook I am unable to reset my Spotify password.   Please advise.
  • MattSuda
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

I signed up for the student discout, I got billed twice, once for $5 and again for the regular $13.

A few days ago I signed up for Spotify Premium under the student discount package. Since then I've been billed twice, once for the advertised $5, and again the next day for $13.

  • Newbie
  • A few days ago I signed up for Spotify Premium under the student discount package. Since then I've been billed twice, once for the advertised $5, and again the next day for $13. 
  • MattSuda
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

problemi con account

Ho cambiato telefono e non riesco ad accedere al mio account dal nuovo telefono pago con Vodafone qualcuno saprebbe aiutarmi?

  • Casual Listener
  • Ho cambiato telefono e non riesco ad accedere al mio account dal nuovo telefono pago con Vodafone qualcuno saprebbe aiutarmi?
  • MattSuda
  • Spotify Star
  • 190 Views
  • 3 replies
  • 0 likes
  • 190 Views
  • 3 replies
  • 0 likes

Solved!! Credit Card fraud related to downloading Spotify & sync to my iphone 5

My bank alerted me to Credit Card fradulent charge this afternoon. Luckily, the charge was blocked and cancelled. I have not used my CC in a week, and the only new piece of software was Spotify downloaded from this site. Spotify asked me to connect m...

  • Casual Listener
  • My bank alerted me to Credit Card fradulent charge this afternoon. Luckily, the charge was blocked and cancelled. I have not used my CC in a week, and the only new piece of software was Spotify downl...
  • MattSuda
  • Spotify Star
  • 1155 Views
  • 4 replies
  • 0 likes
  • Free
  • 1155 Views
  • 4 replies
  • 0 likes