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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4981 Views
  • 1 replies
  • 9 likes
  • Security
  • 4981 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468220 Views
  • 977 replies
  • 111 likes
  • Account
  • 468220 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206532 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206532 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117873 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117873 Views
  • 72 replies
  • 12 likes

Can you access my playlist?

Does this playlist work? http://open.spotify.com/user/hydnj/playlist/5OGS9aCg6942Q0WUGCPcO9 Some said it does not play.

  • Roadie
  • Does this playlist work? http://open.spotify.com/user/hydnj/playlist/5OGS9aCg6942Q0WUGCPcO9   Some said it does not play.
  • MichaelW
  • Community Legend
  • 192 Views
  • 3 replies
  • 0 likes
  • Free
  • 192 Views
  • 3 replies
  • 0 likes

I can't change my country

Hello, I started my account in China which worked fine. I spent 3 months in Amsterdam and changed my location just fine. Now I'm spending three months in Lebanon and it won't let me change it. My credit/debit is for the US so I can't do that since my...

  • Newbie
  • Hello, I started my account in China which worked fine. I spent 3 months in Amsterdam and changed my location just fine. Now I'm spending three months in Lebanon and it won't let me change it. M...
  • MichaelW
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

3 devices limit

I had 3 devices synchronized for Offline availability and I got a notification on my phone that I have "over 3 devices" and it will be revoked on my phone (it was 3rd device). I deleted one of devices in account options (leaving me with 2 devices syn...

  • Casual Listener
  • I had 3 devices synchronized for Offline availability and I got a notification on my phone that I have "over 3 devices" and it will be revoked on my phone (it was 3rd device). I deleted one of device...
  • MichaelW
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Deleting account

I have an account created via facebook and i'd like to purchase premium for my main email, however the account I've got has overruled the use of my main email address though it was saved as a secondary on facebook. I've been running around in circles...

  • Visitor
  • I have an account created via facebook and i'd like to purchase premium for my main email, however the account I've got has overruled the use of my main email address though it was saved as a seconda...
  • camillo75
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

Playlist Vanished!!!

During listening to my spotify today all my playlist vanished, I tried to use the recovery tool and its just said their was an error? Help

  • Newbie
  • During listening to my spotify today all my playlist vanished, I tried to use the recovery tool and its just said their was an error? Help
  • OviiiOne
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! login froum another country

Hello, I first installed spotify on my smartphone when I was in another country (got bored in the hotel) but for some reason I can't login at home anymore. I get the notification that I'm trying to login from another country...?

  • Casual Listener
  • Hello,   I first installed spotify on my smartphone when I was in another country (got bored in the hotel) but for some reason I can't login at home anymore. I get the notification that I'm ...
  • MattSuda
  • Spotify Star
  • 554 Views
  • 5 replies
  • 0 likes
  • 554 Views
  • 5 replies
  • 0 likes

Red number icon missing on Windows 7 taskbar

When someone sends me a track, there is no red number (notification) on corner of the the Spotify logo - please help, as I know this feature is possible! Thanks....

  • Visitor
  • When someone sends me a track, there is no red number (notification) on corner of the the Spotify logo - please help, as I know this feature is possible!   Thanks....
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Student Card issue (NUS Extra)

So im adding my student card to my account for the second time, I have had premium last year using my NUS Extra card. Ive added my card number, my date of birth and then it asks me for my password. Ive typed in my password pressed continue and then n...

  • Visitor
  • So im adding my student card to my account for the second time, I have had premium last year using my NUS Extra card.    Ive added my card number, my date of birth and then it asks me f...
  • MattSuda
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • Windows
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Can I have a global receipt for all my paiements ?

Hi, I would like to get a receipt or an invoice for all my spotify transaction and not one for eatch months. Thanks. Karl

  • Casual Listener
  • Hi,   I would like to get a receipt or an invoice for all my spotify transaction and not one for eatch months. Thanks.   Karl
  • MattSuda
  • Spotify Star
  • 371 Views
  • 3 replies
  • 0 likes
  • 371 Views
  • 3 replies
  • 0 likes

Solved!! Prevent my Spotify-Account from being shown as a Google search result

Hi there, I just noticed that when somebody searches for my name on google my spotify account comes up. For professional reasons I don't want this to happen. In most social networks / services there is a select option to control if the profile is fou...

  • Casual Listener
  • Hi there,   I just noticed that when somebody searches for my name on google my spotify account comes up.   For professional reasons I don't want this to happen.    In...
  • MattSuda
  • Spotify Star
  • 8527 Views
  • 5 replies
  • 2 likes
  • Account
    Other
  • 8527 Views
  • 5 replies
  • 2 likes

Spotify premium code

Good morning, a friend has given me a premium code and spotify says I can not use it, as I already have a premium account. How can I use the budget so I don't loose it? Yours,

  • Newbie
  • Good morning, a friend has given me a premium code and spotify says I can not use it, as I already have a premium account. How can I use the budget so I don't loose it? Yours,
  • MattSuda
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
  • 219 Views
  • 1 replies
  • 0 likes

Student discount not applying to my account!

I have been trying to upgrade my premium subscription to student. Every time I go to the student discount page and log in, it just takes me to my account and does not add the discount. Help would be much appreciated...

  • Newbie
  • I have been trying to upgrade my premium subscription to student.    Every time I go to the student discount page and log in, it just takes me to my account and does not add the discoun...
  • MattSuda
  • Spotify Star
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Unable to upgrade to Premium.

I have been trying to upgrade my Free account to premium for the past hour; and every time that I enter my card information and click on the Free Premium for 30 Day button I receive an error message that simply says "oops there appears to be a proble...

  • Casual Listener
  • I have been trying to upgrade my Free account to premium for the past hour; and every time that I enter my card information and click on the Free Premium for 30 Day button I receive an error message ...
  • MattSuda
  • Spotify Star
  • 1416 Views
  • 3 replies
  • 0 likes
  • 1416 Views
  • 3 replies
  • 0 likes

Solved!! I have problem when i wanto upgrade my account

Sorry for my english , i´m from Uruguay but my debit card is from Canada... from Paxum Company... the card is Mastercard I haven´t upgrade my spotify to premium.... any solution??? thanks

  • Casual Listener
  • Sorry for my english , i´m from Uruguay but my debit card is from Canada... from Paxum Company... the card is Mastercard   I haven´t upgrade my spotify to premium....   any solution...
  • MattSuda
  • Spotify Star
  • 312 Views
  • 5 replies
  • 0 likes
  • 312 Views
  • 5 replies
  • 0 likes

Solved!! Updating Payment Details without purchasing Premium

Good day, I am a Norwegian having just started my undergraduate degree at a U.S. university. I want to take advantage of the 50% student discount for Premium, and therefore need to change my payment details from my Norwegian card to an American card....

  • Casual Listener
  • Good day,   I am a Norwegian having just started my undergraduate degree at a U.S. university. I want to take advantage of the 50% student discount for Premium, and therefore need to change ...
  • MattSuda
  • Spotify Star
  • 278 Views
  • 3 replies
  • 0 likes
  • 278 Views
  • 3 replies
  • 0 likes

Can't get Spotify "unlimited"?

Hello Forum. I got Spotify yesterday. As you would guess I can't stand the adverts, but how can I upgrade to "unlimited" version which my girlfriend has? I don't have a cellphone with music player, so I only need access to a Spotify with no commercia...

  • Casual Listener
  • Hello Forum.   I got Spotify yesterday. As you would guess I can't stand the adverts, but how can I upgrade to "unlimited" version which my girlfriend has? I don't have a cellphone with musi...
  • MattSuda
  • Spotify Star
  • 986 Views
  • 8 replies
  • 0 likes
  • Account
    Unlimited
  • 986 Views
  • 8 replies
  • 0 likes

Can't connect to facebook nor reset my password

Spotify keeos telling me that my username/password are incorrect, plus when i try to reset my password, tells me my email is not associated to an actual account. Inhave a premium acc and up until 3 dayas ago, spotify was working just fine on both my ...

  • Casual Listener
  • Spotify keeos telling me that my username/password are incorrect, plus when i try to reset my password, tells me my email is not associated to an actual account. Inhave a premium acc and up until 3 d...
  • MattSuda
  • Spotify Star
  • 427 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 427 Views
  • 4 replies
  • 0 likes

Se désabonner sur itunes store

Bonjour je veux savoir comment on fais pour se désabonner a partir de l'itunes store ?

  • Newbie
  • Bonjour je veux savoir comment on fais pour se désabonner a partir de l'itunes store ?
  • MattSuda
  • Spotify Star
  • 423 Views
  • 2 replies
  • 0 likes
  • 423 Views
  • 2 replies
  • 0 likes

Can't log in!

Hi, I tried logging in on my new phone and they said that I've already created an account with this address. But I was logging in, not signing up. I've already tried deleting the app/logging out from my computer account, but I still can't log in.

  • Newbie
  • Hi, I tried logging in on my new phone and they said that I've already created an account with this address. But I was logging in, not signing up. I've already tried deleting the app/logging out from...
  • MattSuda
  • Spotify Star
  • 290 Views
  • 3 replies
  • 0 likes
  • 290 Views
  • 3 replies
  • 0 likes

Can't update payment details for student discount

I have a FREE account, linked to an italian PayPal Account. I just started studying at a US University (USC) and I'd like to take advantage of the premium student discount. Problem is, when I try to purchase the subscirption at this page https://www....

  • Newbie
  • I have a FREE account, linked to an italian PayPal Account. I just started studying at a US University (USC) and I'd like to take advantage of the premium student discount.   Problem is, w...
  • MattSuda
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes